My backflow preventer was leaking, and a plumber told me it was going to be $1800 to replace the…read moreentire unit. I decided to call an expert and reached out to AAA. John answered immediately and offered to come out and repair it, but mentioned that based on my description of the problem I could probably just do it myself so he wouldn't have to charge me. He spent time on the phone with me walking through the fix, and 10 minutes later my problem was solved using a wrench and a screwdriver--without even needing any new parts! A business that wants to save you money and doesn't simply charge you as much as they can is so rare -- it takes real integrity. Needless to say I will be calling John when I need to have my annual test performed, and highly suggest you do the same! Thanks again John!

Testing completed. Online appointment still super simple, they were on time and it only took 10…read moreminutes. Love these guys!

Joel has been a lifesaver multiple times for us! I met Joel when we had a backflow issue, however,…read moreI soon realized how I'd be able to leverage him for more home projects I had been putting off. We ended up replacing nearly all of our faucets (bathroom + kitchen), replacing toilets, and fixing some leaks around the house. Soon after we had our disposal replaced. Later, he helped fix a neighbor's tub that wasn't fixed correctly and leaked into our home and caused water damage. I will certainly call Joel for any/all of my future plumbing needs (and hopefully not anytime too soon)!

Joel did an amazing job navigating a challenging situation involving a replacement of a broken main…read morewater valve and a leaky pressure breaker valve in tight quarters. Regardless of the time, effort and challenges; Joel pushed the project through to a successful completion (likely when most folks would have "tapped out".) His work ethic, integrity and skills are top notch and I whole-heartily recommend his services to anyone. Thanks Joel!

Carrera Backflow Specialists is the best ! We spoke to Kathy and she is very professional and is…read morealways nice on the phone she gets straight to the point and is quick to get the job done. We have used them 2 times now and have been very pleased with the work they have done and how efficient their work has been. Thank you Kathy and crew your the best and we look forward to using you in the future. SmartStop Self Storage-Gilroy Property Manager, Mike Lopez

The owner recently reached out to me to ask me to re-evaluate my previous 4-star rating (which is…read morereasonable). I explained to him why I felt it still accurately reflected my experience (and I gave it a lot of thought). He apparently was not pleased with my response and has asked me to find someone else to inspect my backflow valve--which is his right. That is too bad as my experience over the last 7 years (with annual inspections and other issues) was pretty positive. However I did not find this latest experience very positive, hence the updated rating of 3 stars.

Very rude, unprofessional,. Work is shoddy. He needs his licensed revoked causing more stress…read moreinstead of solving problems . Making more problems and costing people more money.

come try out tg's backflow when you need a test done. We are the best around. we have been in…read morebusiness for 22 years and have the best price around.

He's fast efficient reliable I've been calling him for three years now I don't know anyone else who…read moredoes this thank you Peter

I was reluctant to understand this whole backflow thing. However, Bay Area Backflow has been very…read morepatient with me! They installed a new backflow last year and serviced it this year. The technicians were fabulous and helpful. On time, and they explained everything to me as they went. The folks on the phone were great as well. Shout out to the owner who stayed late to answer additional questions when I randomly dropped by their office.

Like many small businesses lately, the county is requiring backflow valves to be installed and…read moretested. After calling down the approved list of vendors we settled on Bay Area Backflow. I assumed it would be a simple task to schedule the inspection, get the tags, and be on our way to no backflowing water in our system. The phone call went well until we started talking about scheduling. - They were not able to commit to a date on the phone. We scheduled a tentative date and time and had to wait for someone else to confirm with me. This makes it difficult to plan water shut down for your business. They need at least 15 minutes with your water off. If your valve does not pass you can add an unknown amount of time on. So naturally, I asked about weekends and the day that we are closed, Fridays. No can do the woman said. They don't work on Fridays or weekends. Splendid. - They require your credit card information up front, a week ahead. Again, this felt like a red flag but since I was running out of time to comply, I went ahead. I assume many businesses have stiffed them on the bills. Shocking.....but I suppose it does happen. - Someone was supposed to confirm our appointment the day before. Nothing. So I got up early to be at the office on good faith. - The two gentlemen that showed up to do the work were fantastic. They were on time, knew their trade, and were polite. Of course one of our brand new valves did not pass their test. So they told me it would be an additional $120 or so to clean out the valve. I had no choice. Either fail the verification or pay the ransom. So we paid. The three stars are for the two guys that showed up at 7:30am to verify my new valves and get it done with literally one minute to business open. The minus two stars are for the poor communication by the main office and the difficult scheduling. Probably won't use them again next year. But we'll see who is on the list.