I always say, while having a good initial experience is nice, have great FOLLOWUP is even better!…read moreThis is how you tell if a company will stand behind their work - for things done on your house, I think that is CRITICAL. A few days ago I noticed that on one of our faucets, if I closed the hot water side too fast there was a little bit of a rattle under the house. I thought I could handle it myself after asking Perplexity what it could be and installed a water arrestor. That didn't help so I thought, maybe it could be the strapping. I reached out to Handy Plumbing Man on a Saturday and they were quick to respond that they could have someone there on Monday. Monday morning came and their technician, Miguel, went down and found that one of the pipes they had worked on wasn't totally secured. No problem, mistakes happen. He said he'd call the office to get technicians over to check the strapping on the work below. I had to go into work but did get a message from them later on that day to see if they could get someone over the same day (Monday) to fix it. This is more on me that I had already gone into work, but they said they could do tomorrow morning at 8am. The guys, Carlos and Baltazar, came bright and early, went under the house and secured the pipe and then some. Awesome company!

I've hired Handy Plumbing Man many times for a recurring building plumbing issue that is affecting…read moremy condo. Today, Ryan K. and Jose came to help and they were phenomenal. Ryan spent time explaining what was happening, what the HOA has been claiming and how they're not entirely honest with me and other homeowners. Bottom line, Ryan and Jose are phenomenal and I highly recommend Handy Plumbing Man. Thank you once again for your prompt response and service.

Zero stars. Horrible experience, shady work practices and hostile when called on it…read more He seems to use different business name aliases depending on location, including: A-Coastal Backflow (for Half Moon Bay/Coastside Water) A-Newark, Fremont Union Backflow (for Alameda County) A-1 Morgan Hill Backflow Testing (for City of Morgan Hill) A-1 Palo Alto Backflow (for City of Palo Alto) San Jose Backflow Repair and Testing (for San Jose) Different addresses, different phone numbers, same one guy. Unfortunately like the job he did - sketchy.

Bad customer service, inability to schedule service and follow through on service. Don't schedule…read moreservice and just not show up, no communication. When I called him through text message that we don't want to service. Due to jerking me around on the scheduling, he got upset and sent me a smart a** message trying to act like he was so cool. But at the end of the day, his reviews show his customer service sucks

Super convenient and responsive; they'll take care of everything for back flow testing!read more

My city requires annual backflow testing, and The Backflow Guy makes it so easy. They sent someone…read moreto my house within a day of me contacting them, conducted the test, and sent the form directly to the city for me. Super efficient, responsive and easy!

Juan is simply THE BEST!! He returns calls right away and is very accommodating. We have used his…read moreservices year after year and never an issue.

Juan is very responsive, and his backflow testing is great value. He and his team work through…read moreday-of issues flexibly and submit everything on time. I have gotten their services for multiple years and highly recommend.

Very happy with the technician Hugo. Replaced my breaker and very detailed explaining the questions…read moreI had. The service was great. And very happy Caccia replied my request in a very short amount of time and schedule the appointment.

I had a great experience with Erik getting my garbage disposal replaced after a stressful situation…read morewhere glass had gotten inside it. From the moment he arrived, he was incredibly kind, patient, and understanding. He took the time to walk me through my options and helped me choose a high-quality disposal that will last for extra years to come. What really stood out was his calm and friendly demeanor--he made the whole process feel easy and comfortable. It's not always easy having someone working in your home, but they have such a wonderful disposition that I felt completely at ease the entire time. His professionalism, knowledge, and genuine kindness made a big difference. I'm so grateful for his help and would absolutely recommend him at Caccia to anyone looking for reliable and thoughtful service.

I received a notice from the county that I needed to test my backflow. I forgot about it and…read moreliterally found it the day it was due so I called the first trustworthy name on the list they gave me which was city backflow tester. I gave them a call and Ken who I think is the guy running the show answered and I explained what I needed on such a short notice. He was super accommodating and came out that same day at 6pm keep in mind I called him at 3pm! He tested my backflow and sent my test sheets to the County the same day even though he said they usually send it out the next day but he expedited it based on my needs! City Backflow Tester is the way to go if you need your backflow tested!!

5 Stars to City Backflow Tester! I gave them a call because I received my 2nd notice from the…read morecounty to test my backflow. They were quick to respond to my inquiry through email. Ken was available to test our backflow that afternoon, everything was taken care of that same day and now the county is off my back! Ken was super knowledgeable and friendly! Thank you again Ken at City Backflow Tester!

They repaired a slab cleanout for me and did a fantastic job. Their pricing is very competitive for…read morethe area, especially considering they handle the concrete and drywall restoration after the plumbing work is done. It's hard to find a one-stop-shop that doesn't overcharge, but these guys nailed it.

Called Bayshore Plumbers, they showed up quick and handled everything. Did a spot repair for us and…read moremade it super easy would definitely use them again.

Norman helped me with several move-out repairs before I returned my apartment, including fixing…read morescratches on a wooden door, wall touch-ups, repairing and repainting curtain rod holes, and repairing/painting damaged baseboard edges and corners. I'm very satisfied with the overall experience. His pricing was reasonable, the repair results turned out great, and communication was always prompt and professional. I especially appreciated that he came by beforehand to inspect the damage in person and clearly explained what results to expect before starting the work. Everything looked much better after the repairs, and the whole process was smooth and stress-free. I would definitely recommend him for apartment move-out repairs and paint touch-up work.

Norman is the kind of handyman you need to bookmark/add to speed dial/put in your rolodex/or…read morewhatever it is kids do nowadays. He cuts through the BS to tell you how it really is, in a professional and informative way. You won't feel like you're being sold to. Instead, you'll feel like he's that handyman uncle that knows everything about taking care of a house, and can talk you through exactly what you need. In our case, he talked himself out of a job. He assessed what we thought was potential interior damage from a 2nd floor water leak onto a 1st floor ceiling, explained what we were dealing with, gave me enough information so I could further research our situation on my own, and assured me that we didn't need the repairs we thought we needed. What kind of person talks themselves out of a job? Someone that you can trust. That's the kind of quality handyman Norman is. We'll definitely call him for any future home issues.

Same afternoon appointment and fixed our issue. He then found an unrelated problem that was causing…read morea pipe leak and he offered to fix that on the spot, too. Very professional and kind!

James and Fox Plumbing represent everything you want and nothing you don't. Responsive,…read moreprofessional, kind, transparent, thorough, and armed with 18 years in the craft. He took care of a critical drain problem within hours of being called, plus two other issues, all in a short time. Prices were reasonable. He managed things and moved items meticulously and cleaned thoroughly when he was done. He is the plumbing serviceman I wish I found 13 years ago when we bought the home. Keep his number. A+.

I called on a Friday afternoon before a holiday weekend due to an old tankless hot water heater…read morethat was failing. Mario was super helpful in exploring the various options. He initially suggested two possible solutions, but then I talked about how I was interested in efficiency, max flow rate, and and low flow modulation ability. He listened and worked with me to find the right model. His team was at my home promptly and did an excellent job installing it, with quality work. The price was good (I shopped around) but I was especially impressed with the additional hardware installed that the prior tankless didn't have: a better bypass system, a better flush system, better gas line, etc. Happy with the work, the unit, and the results.

Excellent, timely work (replacing a hot water heater). Some invoicing challenges but the quality…read moreand timeliness was first rate for the work. Would use them again.