This is clean operation with professional staff. The staff is friendly. Dr Nader is also very professional. He clearly explains the procedures with different options. He communicates well. read more

The staff there was very nice and kind and I have no complaints about that. Right away I received x-rays and the technician was very nice. Then I waited for the doctor. and a man came looked at my x-rays and asked me what was bothering me. I told him I was coming in for my six month check up and I was a new patient. He looked at my x-rays and showed me where my crowns and fillings were which I already knew. Then he asked again if there was anything bothering me. And I said that I did have some swollen gums. I was afraid that my crown was going bad. He had me open my mouth and he looked at my gums, not my teeth , never looked at my teeth. then he stated that my gums between these two teeth. It looks red. The next thing he told me was, he was going to refer me to gum specialist and that I should get my teeth deep cleaned. Every other dentist appointment I have ever gone to. I have gotten my teeth cleaned. I asked if I was gonna be getting my teeth cleaned there he said no they have no dental hygienist. then I asked if I was going to get a referral for specialist and he said you'll get it before you leave. Go sit in the waiting room. That was my entire exam never looked at my teeth poked around with any I did not feel confident that he was even a dentist as I waited in the waiting room, finally the receptionist called me up and told me that I could go on a waiting list for a gum specialist that comes once a month to their place and I was gonna be charged $175 that I needed to pay. But I was looking for a place that carried my insurance. So I asked if the doctor was going to give me a referral so that my insurance will pay for it because many times you need a referral to go to a specialist and she said this is your referral I just said thank you and walked away. Never had an experience like that at a dentist office before. read more

I was really worried about the reviews that people had to say about this place. However, all I can say is that the negative reviews don't reflect my experience here. The staff here were kind, easy-going, and informative on the kind of care they can help me with. Also Dr. Nader made my worries of a chipped molar at ease with precision and efficiency. Letting me know I wouldn't be losing a tooth. Happy to have someone like him and his team in my home town. Extra Info - I have dental-cal which they take. So if you're looking for a dentist that takes it they're available. read more

City Dental Center and his team of support professionals are the gold standard in dental services. In a recently dental work and deep cleaning service, I experienced (and benefitted from) Nader's unique brand of tireless efficiency, relentless positivity ("Happy Thursday!") and supremely effective business acumen. Likewise, his staff--especially Laura --is kind, responsive, courteous and committed to providing the best service possible. I recommend Nader and his team in the highest of possible terms, I promise you that you will smile again, like I did. read more

Fast & friendly. The front office lady was kind and courteous, the dental assistant made sure I was comfortable (Marisol), and finally the dentist would ask if I was doing ok while performing my cleaning which is a plus because sometimes dentists can rough. read more

Avoid this place. They just billed and got caught for billing my insurance for service they did not provide. The doctor never ever looked at my teeth but billed fir comprehensive dental exam. The receptionist told me that cleaning will cost me $90 although it is covered by my insurance. So, I walked out. They billed anyway. read more

Great experience overall right from the beginning as a new patient, all employees are very friendly and make sure to guide you in every stage of the process. I would highly recommend this place for anyone's dental needs. read more

I loved it here. The doctor did amazing work and asked if I was okay multiple times. The assistants are the sweetest and the whole process was easy. Definitely recommend! read more

2/13/24 my husband and I went to City Dental (Nader Tabibzadeh)...our dental insurance is very limited on who accepts our dental insurance, I am a very avid Yelper if I receive good service from a provider I will let people know. Needless to say Dr. "Nader" was HONEST and THOROUGH. His office staff Laura and the xray technician were very friendly and prompt and saw both of us in a timely manner. I have been to MANY DENTISTS over the years as I have bad gums and all veneers....many dentists will simply just clean your teeth to get their money, but here, Dr. Nader referred me to a periodontist in my dental plan as he stated a cleaning was not enough. As to my husband's cleaning/xrays....another dentist in our network (who is terrible) said that he needed two crowns. Here, he was xrayed and told NO crowns needed. It is nice to know there are still honest professionals in this day and I would highly recommend Dr. Nader and his staff! read more

The dental work here was acceptable - I received two crowns, and have had no problems. No complaint about the actual work done. The billing office, however, is a different story. Before treatment began, they gave me a printed estimate of my costs, which I thought were a little high, but I didn't research with my DeltaCare dental plan. My bad. I paid all my out of pocket costs, only to discover later that the office never even submitted my claim to Delta. In effect, my insurance was rendered useless and I paid 100% of their charges. I contacted Delta and they were very helpful in making the office refund $800 to me that I had overpaid. I don't know if CityDental was dishonest or just incompetent but I advise you to read your estimate, and follow through with your insurance, especially after treatment, to avoid overpaying. read more

This is the worst dental office that I have ever visited. I would rate them zero if there were an option.

If I could give no stars, I would--but it's not an option. RUDE receptionist and I left there with problems I DIDN'T have before going in. I refuse to go back to this office and entrust them with my dental care. As a result, I paid another dentist out-of-pocket to fix what was done at City Dental, despite having insurance. On their website it clearly specifes that they conduct the procedure I needed but instead of taking care of it, they referred me to someone else. Non-responsive when calling after hours for emergency care. The "answering service" actually is the receptionist'cell phone number. I told her I was in a lot of pain, and said she'd have the doctor call me. He never did. He did, however, leave a voicemail the next day after I threatened to fIle a complaint with the ADA. read more

We love this place , my wife came here as a kid and now we bring our kids here. They take great care of there patients and are very nice to my kids with is always a plus! read more

If I could give them no stars, I would. These people do not care about their patients. All they care about is your money. Even if you have insurance, they will try to get cash out of you. If you would rather go through a surgeon to get a serious dental surgery done, they get angry. They refused me to allow to be in the back while my 6 year old daughter was getting her exam done. I will not go back to them or refer anyone to them! If you are thinking of going here, think TWICE. Go somewhere where they value you as a patient. read more

Got a crown done here, shit came off a couple of months later. Payed way more than I had to. Overpriced and lousy service.

Since being seen at City Dental, the owner of the dental group called my husband and I personally to clear up the communication between his office and my insurance company. The service was great and the staff was helpful. They were able to accommodate us regarding our dental emergency and worked with us regarding the financial aspect of procedures needed. I will return in the future. read more

I went to see the dentist about 3 months ago-because I was in pain. The office looks clean, can be better tough. But the radio was very loud like a nightclub. Been in other clinics and radio is decent. I asked if they can lower the volume and was told it was already set up at the level. The service is ok. Am going somewhere where am valued as a patient and my opinion counts. read more

As a new patient my first and subsequent visits to City Dental Center were totally opposite the negative reviews submitted here by others. Doctor Nader, his dental assistant Audrey, and the entire staff were very courteous and accomadating. I am very happy with the treatment I received and would definitely recommend City Dental Center to anyone seeking quality dental care in the South County area. George S. read more

Dr. Nader was very friendly and caring. He asked many questions to make sure I would get the quality care I deserved. Would definitely recommend :) read more

I came in when I fell of my longboard going too fast down a hill and chipped two of my teeth to stubs. They made an appointment quick with me so I didn't have to be in pain for too long and although some minor changes needed to be made to my crown they did it with precision and quality. The receptionist is always kind in my opinion and the staff as well. They are a tight knit team. read more

I love this place. I went over for my regular check up. Dr Nader is very professional and take his time to work an me. The staff in the back is very friendly. The front office lady is very knowledgable and answer all my questions about my insurance. I love the fact they send texts to remind me about my appointment I definitely recommend Dr Nader and City Dental Center. read more

With my insurance I don't get to choose where I bring my daughter for dental. The first time I took her I had to hold her down for the dentist to look at her teeth. My daughter was nervous, so they didn't clean her teeth, the dentist just told her to smile and he looked at her teeth. I called my insurance telling them I wanted a pediatric dentist. They told me that I had to give them two tries. The second time I told them that I was not holding my daughter down this time because I don't want her to be afraid of dentists. They are not very good with children. They didn't try to be silly or talk to a kid like a kid. Again, they didn't clean her teeth only looked at her teeth. After the visit I had asked them to put in a referral and gave them to name of the pediatric dentist I wanted my daughter to go to. a few month later I called my insurance to see what I needed to do to bring my daughter to the good dentist. City dental had never put in the referral. City dental called me a few months later to make an appointment. I told them that I wasn't going to bring my daughter to them again because they didn't really look at her teeth. How would we know if she had any issues or cavities or anything if they don't actually look inside the mouth, only the front teeth by a smile. I highly recommend Dr Radwan in Morgan Hill. read more

I requested records and had to call back numerous times to get any answer as to when they would be ready for me to pick them up. When I did pick them up, the office staff and dentist provided the bare minimum yet wanted to charge me for providing the records. When I asked for more detailed records it was refused. read more

DISHONEST PRICE QUOTES!!! My husband wears a partial temporary "stay plate" for three missing teeth. It recently broke and I called City to make an appointment. When we got there, we asked the front desk receptionist how much the stay plate cost and she replied $500. We said ok (the cost of the original stay plate was $200, but that was ten yrs ago). After my husband came out from his visit, he told me that the stay plate would cost $1600.00! They explained that the stay plate was $500. Each tooth cost $200, and each small wire cost an additional $250 ($500. total for the two small wires that hook the unit to two back teeth)! She already charged his card for the total amount. We were both stunned and figured that prices must have really gone up!! We left and I immediately called another local dentist to get a comparison quote. I was given the price of $700. for a complete stay plate INCLUDING ALL 3 TEETH AND 2 HOOK WIRES!!! I called City Dental back (30 minutes after we left the office) to say that we were canceling the order for the stay plate and wanted a refund, and I told her why. I said, "you quoted me a price of $500 when I asked you how much you charge for the stay plate" and her reply was "That's because I didn't know how many teeth were attached". I asked her if any patients EVER order stay plates WITHOUT TEETH and she giggled and said no. I then told her that her initial quote was deceitful and I don't appreciate being lied to, and I was coming back in for them to refund my credit card. The dentist did agree to a refund, but he withheld $190. for the cost of the plaster molds they took, so I made them give those molds to me also. All in all, I want people to know this because CITY DENTAL AND DR NADER gouge their patients simply because they have no dental insurance. I say this because they offer Credit Care (many other offices offer it as well, it's just a credit card to help patients pay for their work in installments, which is a helpful option) but then charge an exorbitant amount for procedures. Patients, who normally cannot afford it, think nothing of the price because they are putting it all on the credit card! That's extremely dishonest of City Dental to do to their patients who already have money problems!! I'm very, very disappointed in Dr Nader for allowing this to happen to his customers. He is a very friendly man and seems quite trustworthy. He's obviously aware that his staff quotes the price of $500 for a stay plate KNOWING that the price is deceitful and goes up tremendously with each additional tooth and wire-he KNOWS that no one ever can possible wear simply the plastic plate alone, without teeth!! So shame on you Dr Nader for taking advantage of people for your own selfish gain! Also, I am disputing the charge to my credit care card for $190 for the plaster molds, as you did all of this under false pretenses. read more

Very rude receptionist! As i went to register to let her know my son arrived for his appointment; she blew me off and told me to have a seat. Another patient came in after me and started helping her right away. My son's appointment was for a filling and the dental assistant told me I wasn't allowed in the room for the procedure. This would have been my son's first time having any dental work done and I wanted to make him feel as comfortable as possible; I didn't want his first experience with the dentist to scare him. When I asked why I wasnt allowed in the room all the staff said was it was standard policy; which I have never heard of before. I canceled the appointment and left. I will NOT being taking any of my kids here ever again and strongly recommend any other parent not too as well!! They do not know how to work with children at all! read more

This is my 1st yelp review ever and the reason I chose to do it for this office is to let everybody know how horrible this office is. My mother and I have been to this office in the past but after 2 or 3 visits I never came back. She continued going here even though I told her not to. She says Dr. Nader's office was not that bad before. The reason I stopped coming here is because of their 3-5 minute cleanings (I am not exaggerating). I have never been to an office that does a cleaning that fast. It's probably not even done right. After the 2nd cleaning the dentist tells me I need my wisdom tooth removed. He tells me to come back a certain day but surprise the specialist didn't go in that day. I got x-rays done instead because they forgot to do them on the day I went in for the cleaning. They wanted to charge me a co-pay again and I said no, they forgot and I shouldn't have to pay again. They wanted to reschedule me but I declined and told them I was taking my business elsewhere. After that they started cancelling my mother's appts BUT they never called her to let her know. They would tell her until she showed up for her appt. According to the receptionist this doctor has 2 offices, one here in Gilroy and the other in L.A. which is very odd. He leaves to his L.A. office for "emergencies" and cancels all of his appts for the Gilroy office. My mother started getting fed up and told them it was not right that they waited until she showed up to cancel her appts. The receptionist said they did that because she only had a home phone on file and they only sent text messages to notify patients about cancellations. They were no longer making phone calls. This is the STUPIDIST thing I have ever heard!!! She finally found a new dentist which is great. The new dentist tells my mother that Dr. Nader filled 2 of her molars without cleaning them out correctly. They had to be re-done correctly. Please don't waste your time or money at this office. They are VERY UNPROFESSIONAL!!! read more