I get my dental cleaning here twice a year every year since they opened. Fabulous service…read more I only had an issue one time when they had a fill in dental assistant helper from a contract agency or someplace & either she didn't inject/swab numbing agent into the right place, I was in severe pain during a dental procedure & the Dentist herself had to inject the numbing agent herself in the correct spot where it should have been. I haven't seen that helper since thank goodness lol... she was creepy & wasn't helpful at all. This place is a block away from my condo in the North Loop.

Oh hey, this is my new regular dental office! I like them. Note that there are two sections; I've…read moreonly ever entered the Washington Avenue part, but there is a 5th Avenue part as well. I liked my previous dental office and only switched because there was a convenience gap I wanted to close, but what I've noticed is how thorough and professional these cleanings are. Nice space, big facility. My dentist has been Dr. Hannon and my hygienist has been Sarah, both awesome. They take Delta Dental, and they have two dedicated parking spaces in the lot that the Prince mural looks down on. Recommended!

I have been going to Linden Hills Dentistry for 10 years- and all of my family. The quality of…read moredentistry is good, and I will note they also value "friendliness" in a way that feels less genuine and more of a cover for the fact that at nearly every turn- they are trying to up-sell. Last week my daughter had a procedure there that I should have been passed to an oral surgeon- and she had a very adverse reaction and we ended up in the ER. When I called the office seeking help-- all i got was their assurance that she just needed to follow the protocol and would improve the next day. It was deeply upsetting episode and htey never checked in the next day to see how she was. I missed 2 days of work, now have over a $10k ER bill and that is on top of no dental insurance for the procedure (the clerk told me she would bill them and maybe they would pay). It was denied but LHD was paid up front. I am pulling all of my family out of this practice- sad because very kind people there but all behind a veneer of push, sell, make money. Feel like they have been bought by a private equity firm.

I got a quote for several services from Linden Hills Dentistry and checked with my insurance on…read morecoverage. Although insurance only covered about $40 of the procedures I scheduled the appointment anyways with the plan to pay out-of-pocket. While I was having the procedure done, the dentist did several other procedures without asking my permission. When I went to check out I was charged for the additional procedures, which totaled $200 above the original quote. When I asked about the discrepancy the dentist came out and offered a 10% discount. They didn't seem to have any respect for the large amount of monetary difference, or that insurance wouldn't be covering it and I would be paying out of pocket for the extra $200. I won't be returning.

Horribly unprofessional. I called to make an appointment and immediately was hung up on. Wondering…read moreif I had the wrong number, I called again. Someone picked up and said nothing. I said "hello?" and then the receptionist said "yes?" I told her I was trying to reach Fiant Dental and she says "yeah that's us." The worst phone etiquette I have ever experienced at a dental clinic. I definitely will not be getting anything done here if the dentistry is anything like the customer service. Just terrible.

I've been meaning to write this review for years. Growing up I, like most, learned to fear the…read moredentist and avoid it at all costs. I can't really believe I'm saying this, but I actually like going to Fiant. I know, crazy talk. The staff here is kind, professional, and fun to talk to. They genuinely seem to care about me and my health. They never shame me into feeling like I need to do better with my oral care, instead I feel they gently guide me in the right direction and give sound advice. I always feel visit here are quick, clean, easy, and painless.

Another great experience... despite it being the dentist…read more The hygienist and dentist were thorough , professional and helpful. I have to go back for a root canal which was easily scheduled. I've been very pleased with getting dental work done here, they have identified problems before they occured and helped me with emergency issues. Highly recommend.

Please!!!!!!!!!!!, by all means do not go to this dentist. It's the worst place I have ever been…read more He destroyed 3 of my teeth and mind you, I was paying cash for everything so he did, 2 root canals that were never done properly did a filling on a tooth that didn't need to be done. Then I had a cleaning done by his dental hygienist, and she told me, don't worry about brushing the biting surface of my teeth, because that's not where cavities originate from????? So now I have to find a new dentist, pay all this money to fix everything that he messed up., rook canals, feelings We're talking tens. Over $10000 worth of work. I think the dentist's name was Steven or Steve or something like that, but please people do your research if you have a bad feeling about the the dentist, please find a different one.

I've had such a great experience with Dr. Casey Nelson at Nicollet Dental. From the moment I walked…read morein, the entire team made me feel welcome and comfortable. I've been seeing Dr. Nelson for about six months now, and he has been wonderful. I've never had a cavity, and he does a great job helping me keep my teeth healthy and looking beautiful. He always takes the time to explain things clearly, answers my questions, and makes sure I feel comfortable during every visit. What really stands out is how kind, patient, and thorough he is. It's clear he genuinely cares about his patients and takes pride in providing excellent care. The office is professional, efficient, and very well run. If you're looking for a dentist who is knowledgeable, gentle, and truly cares about your comfort and dental health, I highly recommend Dr. Casey Nelson and the team at Nicollet Dental!

Front desk is so rude! I work at another dental clinic and I've called twice about requesting…read moreX-rays and she has been rude both times!! When I called back a few weeks late just to get the doctor's name she said " Who are you? We just don't give it out to anybody!!! What is her problem... We also had a new patient that left your office because of her!! How do you know if there are others that left because of her??

This place does not have the same feel anymore. I am glad they are so busy and have a lot of…read moreclients but it shows. They no longer know who you are or have the same staff who care as much as the previous did. The drama between staff or unprofessionalism to clients is one of the many reasons I no longer come here. The dentists are always nice but often client education is lacking simply because they do not have the time. How unfortunate.

5 yrs in as an out of pocket patient, Dr Jenna Swensen tossed me like trash from an appt booked 2…read moreweeks ago. tldr; don't go to Dr Swensen at Minnehaha Falls Family Dental for a prosthesis. I have a public speaking event in 2 days, as Swensen and her staff know. I'm already embarrassed. Context: 10/22, after 10 yrs of perfect fit & eating w it in, the 'flipper' my old dentist made broke. When it did, Minnehaha Falls Family Dental staff kindly booked me asap. A hygenist molded me for a new one. I bought 2, because unless you're 6, missing a front tooth ain't cute. Anyway, either the molds were off or the lab was off. None of them fit right. The initial attempt to fit 1 took around an hour. It was frustrating. I mentioned that my previous one hadn't needed adjustment, which might have started turning things sour, sorry to say. But it was an honest observation. Finally I said I'd wear it a while and see how it settled. It didn't. I had to go back for increasingly tense attempts to make it fit, which it was ultimately impossible to do, and then we started over, which meant another mold experience which, if you have a sensitive gag reflex, is an embarrassing, drooling, uncomfortable, messy experience. It also for me anyway leaves my jaws aching. The Dr did the 2nd mold herself, and it was a better fit, but still required extensive mods. These were done over 2 more office visits. This still puzzles me, as they all were cast directly from 3D molds of my mouth. How can they require actual hours of grinding down? It was a prolonged, unpleasant experience, and by the end I felt uncomfortable tension, as though I was being difficult on purpose. Due to that, and money issues, I didn't schedule to fit the 'backup' until the one I paid for shattered in my mouth 4/17. To make the appt I paid for the backup (they hadn't pursued me, perhaps to be kind after all the hassle) and thought I was also booking a cleaning. This time, no MN Nice for how it feels to have a gap in your smile. I was booked 2 weeks out. At the office, I learned there would be no cleaning. That was fine. The assistant offered me one later today, but I couldn't make it. I was polite. They were polite. Things seemed ok. It wasn't. I asked the Dr about fixing the old flippers, she said sure, depending how they broke. She asked how it had broken, I said while taking a bite. Her tone sounded a bit annoyed to me when she 'it's just for aesthetics', and I told her my previous one wasn't, and I couldn't get why this one wasn't built so a person can eat with friends. She began speaking softly in partial sentences w the assistant, in abbreviations. She put the new flipper in and it fit the same as the other: Ok on the sides. Too big on top and in front. She took a quick stab at grinding it, then suddenly left the room. All those hours in Dr Swensen's chair came to my mind. Hers too, I guess. She came back , and with a small laugh, told her assistant to get me a referral "only" (ie, she wasn't doing this) and a refund. The laugh really got me. I got up fast and asked about fixing any of the flippers for temporary use for my speaking event. She handed me the boxes of broken and ill fitting prosthetics, said "the referral would do..." and trailed off. It hit me she was refusing to even assist in a temporary fix, and that I would most likely be facing the room with my tooth still punched out. I saw to her, I was beneath her help. I tore off the bib and went right to the desk. There was a refund. There was no referral.

Asked for Nesbit partial and kept getting told to get a acrylic flipper instead , said a Nesbit…read morewouldn't work for me , well I ended up ordering one online and it works perfect and I spent $500 dollars on it and I almost bought the acrylic for the same price which would've been more uncomfortable other then somewhat tolerable like the Nesbit , they had an attitude with me , which made me have an attitude back , all in all I just didn't have a good experience but maybe they are good for other things.

Well, I have to update my review because Dr. Cory is now my HERO after clearing his morning…read moreyesterday to give me an emergency root canal. I had never had one before, and had no idea what to expect. On top of that, I have some pretty intense dental phobia from bad past dental experiences, so I usually take Valium the night before and morning of dental procedures. But Dr. Cory managed to put me enough at ease to go ahead with the procedure *sans Valium* on the spur of the moment. NGL, it was not my favorite way to spend a morning, but he and his staff were so caring and patient, they made the experience easier than I ever would have imagined. So I am going to stick with this Dentist office, even though scheduling time for cleanings is nearly impossible if you miss an appointment. The ability to put me at ease during a procedure is a rare quality, and worth any inconveniences I might have going forward.

I scheduled as a new patient on the day of appointment I woke up sick with coughing and sneezing…read moreIhad to cancel. They said I be charged 75.00 dollars for not coming in not me fault getting sick that morning never been charged before at other dental clinics for canceling from illness beyond my control I do not recommend this clinic for a new patient find a better clinic never experienced a charge before that dentist is new and had several openings all week will not go there

I have been both a loyal and happy client at West River Dental for many years. This week I had TWO…read morecrowns that had to be replaced. The thought of it can give you a toothache! But my experience was SO positive. The office staff are attentive and friendly. The dental staff explain each step, they check in with you throughout the procedure to make sure you are comfortable. You can feel the care through it all! Definitely, I was in the hands of professionals who know what they're doing and know how to make you feel comfortable. Judy L.