Overall bad experience. The clinic was dirty, receptionist was rude. The Vet made us feel…read moreuncomfortable.

Couldn't be happier with VCA. The doctors are caring, the staff extremely knowledgeable and…read morecourteous and the quality of care is excellent. More than once they have accommodated me and helped me with my dogs' wellbeing. My most senior dog is on the care program which I would highly recommend.

I cannot recommend Valley Ranch Pet Clinic enough! We recently had a dental procedure done for my…read moredog, and the experience exceeded every expectation. First, the cost was unbelievable in the best way. The procedure ended up being literally one-tenth of what another vet had quoted me. I was honestly shocked -- but even more impressed that the quality of care was absolutely top-tier. Affordable and exceptional is rare to find. Dr. Garcia was amazing. She is cool, funny, and incredibly good at what she does. She made me feel completely at ease, explained everything clearly, and treated my dog like her own. You can tell she truly loves what she does. The best part? My dog ate the same night after her dental procedure -- which is huge -- and she didn't cough even once. That alone told me she was comfortable and well cared for. Seeing her recover so smoothly gave me so much peace of mind. If you're looking for a vet that combines skill, personality, compassion, and fair pricing, Valley Ranch Pet Clinic is the place to go. Dr. Garcia and the team are simply outstanding. Thank you for taking such incredible care of my girl!

Are they nice? Yes. They even got me in same day but the people calling this clinic affordable must…read morebe going to extremely expensive places before. Almost everything is practically double per line item in comparison to local vets (please note service dates as one is from 2021). They also quoted me $850+ for dentals. This is absolutely not what I was expecting price-wise based on reviews but it's my fault for not confirming beforehand. If you want a nice doctor that will take care of your pet this is the place but don't go in expecting affordability.

Dr. Eubank and his staff are incredible. We visited two local vets who did not impress us before we…read morefound Dr. Eubank's practice, and we are so glad we kept searching to find him. Dr. Eubank and his team genuinely care for our pets and treat us like family. They remember our animals every time we visit and love on them like they were their own. Our cats usually hate going to the vet, but they genuinely enjoy seeing Dr. Eubank and his team. One of our cats was very sick recently, and Dr. Eubank's team got us in quickly and called every day to check on him until he fully recovered. They made themselves available for questions and comforted us through the entire process. They made a scary time much easier with the care and compassion they showed us and our animals. Dr. Eubank works tirelessly to find the most affordable care options without sacrificing quality and comprehensive treatment. He and his team are the best practice to ever care for our animals, and we would refer them to anyone with pets.

Dr. Eubank and Dr. Arca are fantastic and caring vets. Unlike a lot of vets ($$$) now days they are…read morefocused on the appropriate care for your pets. Being a good pet parent is not always easy and sometimes you have to make hard choices. I feel supported by them in a way that is best for my pets. Office staff is great as well and always helpful.

Dr. Russell Miller spent nearly an hour in the room with me, providing consultation on my…read more22-year-old dog (Apple) who had been hospitalized at BluePearl overnight for a weak heart. Dr. Miller spent that hour combing through vet records, establishing a timeline on her heart issues, calling other vets for bloodwork records, asking me detailed questions -- all while in the room with me -- and ultimately, helped me navigate an end-of-life choice for my sweet girl (with tears streaming down my face). I prayed to god the night before for wise counsel, and the Lord sent it to me via Dr. Miller. I felt bad for taking up so much of his time when there were other families waiting in rooms, but I needed the generous gift of Dr. Miller's time to navigate the difficult choice of ending Apple's life, the compassion he showed me (never abandoning me) while making it. When you enter BluePearl, a triage nurse meets you at the door to sweep your fur baby up, immediately start taking vitals, and get their arms around the situation. They send you to a room to wait. Yes, you wait. But while you're waiting, they are gathering information so that when it comes your time to see the vet, it's not a 5min swoop in and out, they spend time to walk you through observations, gather more details, and help you navigate difficult conversations if end-of-life is required. This is exactly what you want in an emergency vet.

On July 6, 2026, my 13-year-old Pekingese somehow got out of the apartment I had just moved into…read more Someone found him and called animal services, who contacted me at work and returned him home. His back legs were not functioning properly and he was having difficulty breathing, so I immediately rushed him to BluePearl. After they took him to the back, I waited well over an hour before receiving an estimate for X-rays, pain medication and initial care, which I authorized. The process felt extremely slow while I knew my dog was suffering. The X-rays provided no definitive explanation. I ultimately agreed to approximately $2,500 in care to hospitalize him overnight with IV fluids, antibiotics, pain medication and monitoring because I wanted to give him a chance. Before leaving, my husband and I asked to see him. He was kenneled directly above an extremely aggressive dog that barked and growled continuously. Trying to comfort our critically ill elderly dog in that environment was incredibly upsetting. This ended up being my husband's final time with the dog he had loved for 13 years. It was anything but peaceful. At 6 a.m. the next morning, I was told his blood pressure had become critically low despite treatment. They still did not know why and recommended continued hospitalization, medication to support his blood pressure, oxygen and additional diagnostics--essentially stabilizing him long enough to hopefully determine what was wrong. The updated estimate was approximately $6,000. I could not afford to continue at that cost, especially with no diagnosis or assurance he could recover. I knew I was going to have to return and euthanize my family member of 13 years. When my sister and I arrived, his condition was visibly much worse. He was open-mouth breathing and clearly struggling tremendously. What devastated and angered me was seeing him in that condition when the hospital knew I was returning to say goodbye. I would gladly have authorized and paid specifically for oxygen or any reasonable comfort measure to ease his breathing during his final hours. Instead, oxygen had been presented as part of the larger continued-treatment estimate, and I was never offered a separate comfort-care option before his euthanasia. Watching him struggle left me wondering how long he had been in that state and why more could not have been done simply to keep him comfortable at the end of his life. The lack of sensitivity surrounding his death made an unbearable situation worse. While my sister and I were in the hospital area crying over him and preparing to say goodbye, staff nearby were chatting and laughing. The veterinarian was loudly discussing needing coffee while another staff member offered to make it. I understand veterinary professionals experience death regularly and must continue functioning, but for the family losing their beloved pet, this is not "just another day." Basic discretion and compassion matter. One nurse was genuinely kind, expressed sympathy and helped us through the process. I am extremely grateful to her. Unfortunately, she was the exception in my experience. During the euthanasia, the veterinarian briefly explained what would happen, administered the medication while I held my dog and my sister and I were completely devastated, and then simply left the room. I did not experience any meaningful expression of sympathy from her. The kind nurse later returned and helped us afterward. Afterward, there was no follow-up call or personal acknowledgment of our loss from the hospital. When my dog's ashes were returned, the envelope included generic grief brochures, but no sympathy card or personal message. I have previously received more compassion after euthanizing a pet at a veterinary office I had never even visited before. I understand emergency veterinary medicine is expensive and doctors cannot guarantee outcomes. But this was my 13-year-old dog and a member of my family. I went to this hospital desperate to save him and spent thousands of dollars trying to give him a chance. Yet from the estimates and escalating costs while he was critically ill to the lack of personal acknowledgment after his death, the entire experience felt painfully transactional. At times, I felt more like I was trying to buy a used car than desperately trying to save--and ultimately say goodbye to--a beloved member of my family. When it became clear I was going to lose him, what I needed--beyond medical care--was compassion, sensitivity, clear communication and a sense that his comfort and dignity still mattered. That was not how I experienced his final hours. This was one of the worst days of my life, and I will carry this experience with me for the rest of it. Based on my experience, I cannot recommend this hospital.

Great techs and vets. Always friendly and seem to really appreciate the pets as family members…read more Very appreciated.

Staff is unwilling to make your pet comfortable! Made me swab my dog's ear for an ear infection…read more He's not vicious. He's a puppy who was abused and scared of people and just needed some pets, and comforting. They could not spend 20 minutes to gain his trust, make him feel comfortable, so suggested I SEDATE him for future visits, because they're too lazy to spend 20 minutes with a new patient for their $100 visit. They also prescribed a medicine for deworming, which Amazon sells for $16~ (Panacur-C) they wanted $64! 400% markup? So hard to find a caring and honest vet! I will never go back there.

We take both of our doggies here, a lab and an Aussie. They take great care of our pups and I feel…read morelike I can really trust this establishment. I particularly appreciate how accommodating with scheduling they are. I took my dog to get his boosters and they were also able to schedule him with the groomer the same day. It's very convenient to drop off my baby in the morning and pick him up after work. This establishment is pretty pricey but again, I trust them and to me it's worth paying for. Thanks, All Care!

Thank you for seeing my cat, Tucker! I took him in last week for a second opinion regarding his…read moregoopy eye. I mentioned it three times to his previous vet but she overlooked it and paid no attention to it telling me "eh he's probably fine." When the gunk became more apparent and my poor baby could barely open his eye, I called some clinics. Thankfully Dr. Patty Weber took him in the same day! I had to do a drop off (which was totally fine.) I used to work at another clinic and they would take 4-5 hours for a drop off patient. I was prepared for it to be all day. But nope! She called within 45 min of me dropping him off telling me his prognosis! Unfortunately he is on eye drops but within 12 hours you could see his beautiful green eyes again! When we picked him up, the cute receptionist ran out and told us how sweet and loving he was! (I was so nervous he would be bad for them since it's a new place) Dr. Weber your calming tone and warm personality gained you a new client and patient! Thank you thank you thank you! Btw he loves his Lysine treats

Everyone is very friendly ! They are very reasonable with pricing and go over EVERYTHING PRIOR to…read morecheckout. My girls love this place and feel very easy getting seen here . Highly recommended

This place is great. They treat my puppy like a king and love him dearly. Their staff is very kind…read moreand very helpful

We have been clients of Riverwalk for several years and have entrusted them with the care of two…read moredogs and one cat. During that time, both of our dogs passed away due to old age, and our cat is now three years old. Throughout those years, our experience with the veterinarians and technicians has been consistently positive. The staff is knowledgeable, professional, and clearly dedicated to providing quality care for their patients. The reason for this review is not the quality of care, but the clinic's prescription refill policy. When attempting to refill our cat's flea and tick medication through Chewy, the prescription request was declined because our cat had not had an annual wellness exam. When I contacted the office to understand the reasoning behind the requirement, I was told that the exam was necessary to maintain the veterinarian-client-patient relationship. However, I did not receive a clear explanation of how a routine wellness exam for a healthy, three-year-old cat would impact the decision to approve a medication he has been safely taking for the past three years. Veterinary regulations may require periodic examinations before prescriptions can be authorized, and if that is the case, I would have appreciated a straightforward explanation of that requirement. Instead, the responses I received felt generic and did not address the underlying question of why the exam was necessary in this specific situation. For many families, discretionary spending is carefully evaluated. Requiring an $83 wellness exam solely to authorize a refill of an established flea and tick preventative adds a meaningful expense without a clearly communicated benefit. While I understand the importance of routine preventive care, I believe clients deserve a transparent explanation of the medical or regulatory rationale behind policies that require additional visits and costs. My overall opinion of Riverwalk remains positive because of the quality of care they have provided over the years. However, this experience with prescription refill policies and the lack of a clear & logical explanation has been disappointing and has changed my perspective on an otherwise excellent practice. Note that this might be the case with all veterinary clinics

Dr. O'Gorman really a smart, intuitive vet~ known him a long time; I highly recommend!read more

I have been having A LOT of unfortunate issues with my dogs. Bobby Flake has had to visit my house…read moreseveral times in such a short period of time. This has been a VERY DIFFICULT time for me and he has been ABSOLUTELY WONDERFUL!! Even when informing me of things I didn't want to hear....he has been VERY sympathetic and considerate of what I'm going through. Thank you SOOOO SOOOOO MUCH BOBBY for being SOOOOO patient with me, you are so genuine and a true blessing to the people you serve!   Hopefully today's visit will be the last one. GOD BLESS YOU AND BLESS YOU MANY MANY TIMES OVER BOBBY!!!

I came home to a snake swimming in the pool and after I calmed down, I call animal services. I left…read morea message and they called me back in a matter of minutes. The officer arrived within 15 minutes and removed the snake. 5 star service! Thank you so much!