Thank you so much Joe for helping me (the lady with an old lexus) having Victor install my replacement battery, vacuum the dirt in the car engine and put air in my tires. Also for fixing a leak in some hose in my car. Really appreciate your help and kindness. read more

Great service, great gentleman at the front desk, amazing bmw chairs to sit in, and they also do good work on your automobile to boot!

My rear driver's side tire had been losing pressure slowly and I initially just wanted to find a place close to my office, but the reviews for this place were great so I decided I'd try it. Joe helped me out and recommended some places nearby to grab lunch while they did the work. They were very fast and Joe provided amazing customer service, unlike anywhere I've been in a while. I'd definitely come back here because you can tell this shop knows what they're doing and are worth the money, both for my own value and also to support a local business that deserves more customers. read more

My family has been taking all our vehicles to City Wide since they first opened their doors. Their service has never failed to amaze me, whether it's a diesel or a 4 cyl turbo. I recently picked up a 03' 4Runner, nothing but problem after problem with this thing but Joe and the team are always there to guide me through each part and each problem, making sure it gets fixed properly and effectively. Fixed our clutch on our Focus ST that went out. I can confidently say they have the best prices, highly recommended by AAA and always supports our community and our Vets. They cut through all the shit that other shops and dealers will try to sell you on. 10/10 will always recommend these guys to anyone needing a repair! read more

I went to 2 Auto Zones to change my headlights. They couldn't take the caps off to change the lights. One of the caps was the wrong one. City wide got the caps off and made sure all my lights worked. They changed 4 bulbs. I really appreciate taking the time to make sure I'm safe. Thank you sirs! read more

TL;DR: Visited for a minor car issue and met Rod, whose honesty and transparency made a lasting impression. Highly recommend for trustworthy auto service. 4.5/5 Your Thoughts? 1.5/2 What sets this place apart is not just the automotive service but the integrity shown by the staff, particularly Rod, which can feel like a rare find in the industry. Rod's approach to customer service is outstanding. He provides clear, honest advice without any pressure to commit to unnecessary repairs, which is refreshing. I'll be back! Expenses: 1/1 Provided valuable information at a cost that was more than reasonable. Location: 1/1 Staff was great, location was clean. Plenty of parking. Although my visit was for a quick check, the interaction was prompt and efficient, with no unnecessary delays. Possibility of a Future Visit & Recommendation: 1/1 Based on my initial experience, I plan to return to this shop for any future auto needs and update the review with more and more relevant details. Rod's honest and upfront manner makes this auto shop a go-to for reliable service. I'd recommend anyone looking for dependable car care to give them a try! read more

Amazing customer service. Explained everything to me. This is the only place I'll take my car.

I highly recommend City Wide Auto Care to anyone looking for honest, experienced mechanics. Joe, the owner, is a straight shooter with a wealth of knowledge when it comes to auto repair. He and his team consistently go above and beyond--not just for cars, but also for trailers and small engines. The entire staff is friendly, professional, and genuinely helpful. Over the years, I've tried many mechanics, but none compare to the level of trust and service I've found here. City Wide Auto Care has earned my loyalty for life. The high level of quality service doesn't come at a high price tag. Like I said Joe is a straight shooter and you'll be very satisfied!!! read more

Amazing place to take your car. They have serviced our fleet of Sprinter Vans and understand the cost of downtime. Always prompt, professional and do everything they can to get our vans back on the road quick and stay on the road. Look for the guy with the 3 letter name. read more

Incredible & trustworthy! Worth the 30 minute drive! You are in good hands with Joe. He will not try to upsell you or take advantage of you. The absolute best mechanic in the area. read more

Rod ( The Manager ) and his crew did an amazing job fixing my car . I had a check engine light on which the problem was due to a Mass Air Flow on my Nissan . Rod had to explain to me exactly what the MAF does, how it operates , and what steps needed to repair it . He keep me informed of the process in a timely manner . Thanks to my extended warranty on my vehicle it dropped the price from 1K to just 200 . I was able to get my car back in a decent time . And i work close they was able to get me to work while i leave my car . i definitely would recommend this shop . Friendly service , great work . - thanks again Rod . read more

I have been using Citywide for my vehicles for a number of years now. Joe and his excellent service have always been there for me. They are honest and very transparent in all the aspects of the work being performed and have never let me down. I highly recommend letting them diagnose your vehicle if you have never been there before. I guarantee you will not be disappointed. Thanks Joe and team. read more

Since my previous mechanic went out of business, I needed a new mechanic to perform the 50k mile service on my Toyota Highlander. The were prompt and reasonably priced. read more

This is the place!! Trustworthy service and great staff. Robin was so helpful and sweet when I called. Rod knows what he is talking about. he's the best! He even called me the next day to check how my car was driving --these people care!! such great service!! Im so happy I found a place I can trust and I feel safe leaving my car to be serviced. Thank you Citywide auto! Lindsey read more

I highly recommend Citywide Auto Care. The manager, Rod Fuehring, is consultative and honest. I took my 2015 Jeep Grand Cherokee there, and now I'm taking my 2020 Jeep Grand Cherokee there. He tells you exactly what you need and doesn't try to sell you on work you don't need. Ron also gives you proper expectations for turn around time, and breaks down the cost including parts cost and labor costs. Rod is a pro! read more

I was new in town an picked this place as it had good google reviews. Glad I did. Joe was very helpful, and got my moms old car back in shape to drive around safely. Fast efficient, and honest, which is refreshing when you go to a shop. I will be bringing my moms car in the future for services. read more

I've always taken my car to citywide because I trust them. They back up their work/parts with a warranty and prices are reasonable. Joe and his staff are really friendly too. read more

Well they came off as friendly and helpful and sincere but by the end of this whole shenanigans. I ended up fixing my own truck which they said was beyond repair. Then come to find out when they had backed my truck into a spot they ran it right into a tree and left a huge dent in it total unethical business ethics. read more

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This is my new auto repair shop. My wife's 2002 Honda Civic had been driving terribly. It had been sitting in our garage unused for a long time. We've taken it to the dealership for repair so many times and ultimately we never were happy with the results after paying so much. Off a AAA recommendation we had our car towed to citywide Auto Care. We are so happy we did, thank you Rod and Joe for an incredible experience fixing everything we needed and did not oversell us by suggesting repairs that did not need to be done. The prices are very fair and even better with the AAA discount. The staff is super friendly and welcoming, I felt like part of the family. The car runs like brand new. I'll never taking my car anywhere else. Thank you to everyone at citywide great job! read more

I had a complimentary AAA inspection that was going to expire at the end of this month so I decided to use City Wide Auto Care. I called ahead to make an appointment but somehow it didn't get logged in the system properly. However, they were super helpful and got me scheduled right away. I was in and out in less than an hour. While I was waiting, I overheard a conversation with a customer who had walked in during his lunch hour just to praise the work that one of their mechanics did on their car! That says a lot right there! Great customer service, I highly recommend this company. read more

Great staff, nice to work with and does a great job on my truck. I am a long time motorsports technician and could technically do all this work myself so have trust issues allowing others to work my stuff. No issues with this fantastic shop. Work is quality they use high quality components and I am very happy with them. read more

My daughter and I were driving quite a distance to look at a car for her to purchase. Rod Fuehring not only squeezed us into their busy schedule but performed a thorough exam of the car. Super friendly, fast, and very honest. Would definitely recommend! read more

The first honest repair shop I've ever been to. Give them a call, you won't regret it! They are super responsive, they were able to take my car in right away and the pricing was very reasonable. I will never take my car anywhere else. Thank you Rod & team! read more

Called at 5 pm on a Friday asking to make an appointment for Saturday since it was already late and they told me to come down now if I wanted too and they were able to get my oil changed and tires rotated in under an hour! Their tire rotations are included with the oil change and the workers were very helpful and encouraging. They definitely make you feel like your in good hands and I would recommend this place to anyone! Also pricing is very reasonable. read more

CITYWIDE AUTO CARE - Oil change and tire rotation - Auto Repair Near Me - Cypress, California

My mother in law got her brakes done here. They seemed nice, had the car by the time they told her, there is a 2 year warranty on their work (for the job they did on her van). The gentleman that helped her answered all her questions with a smile and let her know how to drop the car after hours, if needed read more

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Our Chrysler was towed to Citywide Auto Care only because it was the nearest car repair shop to where the car broke down. I cannot praise this company enough! We were taken care of by Rod-who is just amazing! He communicated what needed to be done and I got multiple updates as the work was being done. Very fair prices and fast, friendly service. We have been looking for an honest car repair place for a while, and am happy to say- we have found our go-to spot. Reliable, speedy and excellent service! read more

I had a pleasant experience when I walked in here for an oil change and tire rotation. Don greeted me, wrote down the service details and then I left my car there for routine maintainable. They are courteous and professional. They also arranged for a drop off at my work place. Also their prices are reasonable for the area. I would like to come back again and check out other car care services. Overall a good experience so far. read more

CITYWIDE AUTO CARE - Office - Auto Repair Near Me - Cypress, California

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I brought my car here a few days ago when I had a screw in my tire. They were so kind when I pulled up and they said turn off the car and we'll fix it right now. This business is in a lot with several other auto shops. I had walked into Big O tires first, since it was closer to where I initially parked. Waited for 5 minutes and not one person acknowledged me. I walked out and tried the shop next door, and they said sorry we're closed, try Big O . I was so happy I came across Citywide. Excellent customer service. read more

Just took my car for a tire check because my tire pressure kept dropping , they took me in immediately, found a nail (after Discount tire said nothing was wrong) and fixed it no charge! They support our community and are fantastic group of human beings who run/own this shop! You must go here for complete auto care! read more

These gentleman are great. After a frustrating day dealing with a negative experience with AAA Frank and the team were very helpful and got my car running and on my way. Thank you :) read more

My go-to car-care place (in its various in-CAR-nations) for two decades. I trust them implicitly. Unless I am otherwise obligated (one of my cars is a subscription vehicle) I take my cars there. read more

I went to ask about getting my vehicle worked on very friendly very welcoming told me to bring it in. So I did the next day(Friday 1pm) I get a phone call and they did not get back to me till the following week on Monday telling me that there is too much wrong with the vehicle to even diagnose. They wouldn't even want you touch it. Then I also asked him about a quote for a another vehicle I have and when I inquired about this vehicle they quoted me an insanely High estimate and I know the vehicle and what the job requires yet they wanted to quote me something so high so I wouldn't want it done. And to top it off I am a AAA member and I was referred to them by AAA saying I would get top notch service at a discounted rate for being a AAA member yet all I got was nothing but negatively and judged. Very disappointed because they were so nice and welcoming In the beginning they just saw a job that wasn't going to pay out to what they intended in and also in the service they provided and the misleading information smh. Thanks a lot fellas! read more

Highly recommend, this place has won my business for life based on first impression. I simply came in for a lightbulb change on my headlights and I got more than what I expected. I met the owner Joe and his team Ray, and Eric. All really great people, genuine and honest mechanics. I was allowed to observe the work and Joe was nice enough to teach me and show me exactly what he was doing. From calling in to get a quote to leaving with completed work and a new friend, what an unexpected experience. I trust the work and the people and if you're looking for excellent service, people with great humor and means business, who of course knows what they're doing - come here! read more

I am from San Diego and my car broke down in the middle of the night Friday, October 13th while I was on my way to Knottsberry farm. Thank god it broke down as I was parking and not on the road or freeway. My insurance suggested a place nearby called City Wide Auto that does have night drop offs where you can get the car towed there 24/7 and during after hours leave your key in an envelope with all your information and leave it in a secure drop box location. This whole situation was a nightmare for me being that my mechanic was all the way in San Diego, it was the middle of the night and had no where to turn. But, thank god for Rod at City Wide Auto! Being I left it with a random mechanic shop in a different city I wasn't sure if I'd get one of those rip off mechanics who are awful to deal with or someone who genuinely cares about taking care of the issue at hand and would be honest about what the problem was and really take care of my vehicle. Being they were closed Saturday and Sunday I got a call from Rod early Monday morning who gave me the rundown on what happened, what needed to be fixed and how he could help me. Not only that, he was truly understanding of my situation being down in San Diego and what I had went through so he even threw me a discount which saved me a few hundred dollars. Which was above and beyond cause it ended up being quite an expensive fix (power steering, flush, alignment and labor). Labor was the most expensive which I totally get cause it's a 7-8 hour job. He was able to get it fixed in one day! Since I had to Amtrak back up to get the car he even hid the keys for me in a secluded place so that I would make sure to be able to get my car back that night since I'd be showing up after hours. I personally want to thank Rod and his team on here for being honest with quick communication and diligent/quick work to make sure I was well taken care of. It was such a massive weight off my shoulders after everything I had been through in that whole ordeal. Couldn't thank he and his guys enough! If you're in that area and looking for a great shop who will take great care of you and your vehicle I wouldn't hesitate one bit to take it to these guys. Finding good mechanics is hard these days and these guys at City Wide are honest, hard working men who won't BS you and get the job done quick with diligence and fast communication. Again, Thanks Rod! You were a life saver in my time of need and stress. Last thing I'll say is, trust these guys!! They have your best interest at heart so do not hesitate or stress one bit taking or dropping your vehicle off to City Wide Auto in Cypress. My car drove so smooth back to San Diego, they really went above and beyond for a random guy like me they didn't even know or meet. THANK YOU CITY WIDE AUTO . 10/10 would recommend. read more

The service is great they always do a great job for us. I would recommend them to anyone. Thanks Citywide

Started hearing bearing noise under the hood of my car (2007 Shelby GT) and assumed the water pump was failing, so I brought it to Citywide to diagnose. They have been my default car mechanics for many years. After keeping my car overnight, they diagnosed a bearing failure in the snout of the supercharger. Joe and I talked at length about the best course of action. In no way did I want to buy a whole new supercharger ($15K!) and Joe didn't know of a Whipple repair facility. I asked the members of a group I belong to (Team Shelby), and a couple of them recommended a shop in Iowa. Joe appreciated the info, contacted them for me, and ran with it from there. He handled everything, even shipping the unit. All the work was done to perfection, even though it took almost four months because of Covid and the backlog at the supercharger repair shop. It was worth the wait. read more

Robyn & Joe are incredible. They are like family after meeting and talking and helping my boyfriend and I with our car issues. What a blessing they are. No joke the best auto mechanic I've ever been to. Joe is an angel sent from heaven and Robyn is basically as sweet as Jesus was, basically "washing our feet." These two, I don't mean to be dramatic, changed my life and I'll never forget them.. 1 million percent refer and recommend to everyone I know that may need repairs in that area read more

We had our Catalytic Converter stolen off our vehicle and we went through our Insurance for cost of repairs of damage that was done. After I called around Citywide was who we went with and they made the process hassle free and Don handled all the paperwork so we did not have to do anything. They were very efficient and did a great job. My daughter was very happy to have her vehicle back with a repair done right. read more

Best mechanic I have ever been to...100 trustworthy.. very friendly and very reliable. Clean shop..and honestly the only mechanic I will ever take my car to... will work with you on the prices..they want to help you..not take Advantage of your situation. thank you so much for all you have done!! read more

Wow!!!!! This is the most amazing and caring auto shop I have ever been to. And I believe they are honest! Which is hard to find. Joe is the owner/manager, I'm not sure his exact title but he as well as the rest of his staff are outstanding and truly care. I took my car in today because the check engine light came on. I was very distraught as my car always has issues and I had just left my grandmothers funeral. Joe, and the rest of the staff were so great they made sure my car was safe to drive and all of my fluids were full. As well as cleaning off some paint that had scraped on the side of my car from me turning into my garage short. And since my car was safe to drive and I was clearly distraught they sent me on my way to mourn the loss of my grandmother. I will be back shortly to have the issue fixed and all other services on my car I ever need will definitely be done by Citywide auto. read more