I'm only two blocks away. prices and service are great. in the last few years I've bought tires and rims. Today new tires and alignment. Thanks guys. read more

I recommend. Make an appt if you can. Car stressors have to be somewhere in the top five life stressors for adults. Even when it's something as simple as tires and not a major mechanical issue, you have the unexpected cost plus the time, and honestly, the time is what gets me the most. Even with an appointment, you can lose a good chunk of your day. I have to give a shout-out to George. I think that was his name, the front desk employee. What stood out wasn't just that he was helpful--it was how he managed everything happening around him. Walk-ins, phone calls, customers with questions, people waiting, and a busy Sunday shop. He kept things flowing, communicated with people, and maintained the same cool, friendly, professional demeanor throughout it all--at least from what I observed. Good help is hard to find, and George understands one of the secrets to dealing with people well: work with one customer at a time. When you're communicating with someone, give them your undivided attention. It doesn't matter if you've already heard the same tire story from 100 other customers that week. For that customer, it's their problem, their money, their time, and probably their stressful day. Make them feel heard. That's what I noticed George doing. There's also a sense of ownership and pride in the way he handles the business--even if it isn't his business. Those are exactly the kinds of people I would always want to hire: people who treat the place like they have a stake in its success. Doing that while working a busy Sunday with customers coming from every direction makes it stand out even more. So why was I there today? I was a walk-in on a Sunday, when half the local tire shops are normally closed. I was "lucky" to find an American Tire Depot location within about 15 miles that was open. I needed two things: a flat repair on one tire and replacement of another that had developed a bubble--something I'd admittedly been putting off for months. I already knew they probably wouldn't have my 21-inch Michelin performance tire in stock, so I expected that replacement would have to wait until the next day. But I absolutely needed the tire with the nail repaired before flying out tomorrow. So I walked in fully expecting a loooong Sunday wait. And it was a long wait--but that's not on the business or the employees. I'd call them out if I thought people were slacking off, taking their sweet-ass time talking instead of working. That wasn't what I saw. They kept things flowing so I really can't complain about the wait. I've been going to another ATD location near me for years--it's literally about 1.5 miles from my house--and I've left them a good review too. They were closed today, which is how I ended up here. One service my usual location doesn't offer, though, is alignment. This location does. Even though this shop is farther away, I think I want to come back here again. I need an alignment and tire balancing done on one of my Jeeps soon, and after today, I'd rather bring it here. ---------- One small thing for management: This location supposedly offer free guest Wi-Fi, but the password provided doesn't work. Probably worth fixing and posting the correct password somewhere guests can easily see it, so we're not constantly asking employees for help with it--unless keeping us off the Wi-Fi was the plan. Overall, a busy Sunday, but a really good example of how much the person managing the front can shape the entire customer experience. read more

American Tire Depot - Open on Sundays - Tires Near Me - Cypress, California

Friendly. Fast. Easy. No charge for nail in tire repair They were kind and efficient I will definitely go back for any auto needs Thank you !!!! read more

Great staff and manager! The work I needed was done diligently and efficiently! Would recommend them to everyone in the area !

I have been a long term customer. I posted a review that wasn't favorable a few weeks ago. The management handled it swiftly with me. I stand corrected as the issue was addressed and they showed me that I in fact did have an issue. Frank took good care of me. The service person who wasn't great with me apologized and was genuinely sorry. They have restored my trust. I will go to them for my next service and review again. I want to be loyal that's my nature! read more

Had a 4:30 appointment and they didn't start working on van until 6:15. The tires look well and but didn't get alignment because time. Would recommend leaving vehicle in morning and then come back in afternoon. The tires look well and I plan and get 2 more when I have the time. Nice people work there especially Jacob. read more

We'd like to extend our thanks to the staff at American Tire Depot especially Darin and Fred! These two men always show that extra measure of care to our vehicles. Today we needed to have service to the 2006 Pontiac GTO because the air conditioning was not functioning properly. We could not feel cold air coming out from the vents. We explained that this was something that needs fixing because we need to be comfortable in the car. The cost of the repairs was reasonable and they could complete the repairs in a timely manner which was very much appreciated. The value of great service can't be denied and Darin and Fred always go out their way to accommodate us and it does not go unnoticed! The owner or management for American Tire Depot should applaud these men and the other staff because they definitely have that extra measure of respect and care and should be applauded for outstanding customer service! Thank you Darin and Fred for always taking care of our vehicle. My Husband is very grateful! read more

American Tire Depot - Pontiac GTO 2006 Impulse Blue - Tires Near Me - Cypress, California

I had a nail in my tire and drove all the way from Long Beach to the Cypress American Tire Depot because I remembered how excellent Taylor's service was. Once again, this location did not disappoint--quick, efficient, and everyone there was great. That said, Taylor is truly a standout. His customer service is next level, he's professional, well put together, and he has what it takes to grow within the company. Honestly, American Tire Depot, if you're listening--please consider Taylor for a corporate position. He deserves it. I can see him doing big things for your brand. read more

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I LOVE the Cypress location. I'm here every 6 months getting a vehicle inspection for work and I always send my coworker to this location too. Everyone here is so amazing and very efficient. 12 out of 10 would recommend!! read more

My husband just took his truck in green Tacoma. Darren was the one that helped him. He is amazing. Great customer service definitely going back there for the rest of my stuff that we need read more

American Tire Depot - Tires Near Me - Cypress, California

The best American Tire Depot! EXCELLENT customer service, transparency, and value. I came for a nail in my tire. They gave me options and did my tire rotation as well. I will only come here moving forward. Francisco is the one who assisted me throughout my service and he is wonderful, professional, patient, and very good at helping. read more

Needed a tire repaired that had a nail in the tread. Easy to make an appointment online. Very good and fast service. Thank you!

I've been coming to American Tire Depot for over a decade but recently I've been feeling the place is lacking in customer service. I recently came in with an appointment, but they still made me wait as a walkin. I made the appointment with the intent to organize a busy day. The appointment with American Tire Depot was meaningless. read more

Great job. Honest place and competitive prices. They are very busy during the weekend, but if you go during the week, you are in and out fast. read more

George was great! Thanks for squeezing me in, amazing customer service! Will be back to this location.

Quick easy service & easy to schedule appt . Flat tire repair. - Darin great mgr -friendly & so easy to speak with FREE flat tire repair --will definitely recommend for service. Will be back read more

Honest and reliable. Excellent service. No strings attached. I will definitely use them again!

After a week of my last rating, i was told to email them so my situation can get resolved and still nothing! sucks to say that they main priority isnt the satisfaction of their customers!! read more

Employees were very nice, needed new tires, and struts... They found the best price for what I needed. Called to let me know when the car would be ready. read more

Thanks George for helping me today , george is really nice . I didn't give him exactly time I was gonna come but he still saved the tires for me The service was fast than I expected . I would recommend to this location in cypress read more

Let me just say that Darin and George are my guys!!!! I literally come back because of their customer service! Before I even purchased tires here, they patched by both my wife and I's cars probably 10 times free of charge. When I actually needed new tires, it was a no brainer. Their prices are competitive and they get you in and out quick! My wife just curbed her minivan hard and a chunk of the tire wall was pretty much gone. I could see the fibers in the tire. Darin and George got me in right away and had a new tire on her minivan within 30min. I would 1000% recommend them! read more

American Tire Depot - An example of my wife's wonderful driving skills! - Tires Near Me - Cypress, California

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The staff was very friendly and they completed our tire change before the estimated time they provided. The facility is always clean and we've never had a bad experience here. read more

Wow, we walked in on a Saturday afternoon after noticing a nail in our tire. Francisco helped us right away and let us know the wait might be a few hours since their other locations had temporarily closed due to the OC evacuation. Surprisingly, they called us a little over an hour later! Everyone was so kind and helpful throughout the process we were honestly amazed by their generosity and customer service. Will definitely be back for other future needs! read more

I easily scheduled an appointment online. Went in and met George who gave me a nice timeframe and kept me informed of the progress. On a hot day the AC in the waiting room was very nice. Thank you!! read more

Everyone at American Tire Depot is always so helpful & professional!!! I only get my tires there!!!!

Had a flat tire and they got it replaced within two hours. friendly staff and reasonable pricing as they do complementary tire checks along with the replaced tire. read more

Fantastic job by Darren and team, he made it a great personal experience, even though he was swamped. Job was damn well done read more

American Tire Depot - Oil change & beautiful tires on Jag - Tires Near Me - Cypress, California

DO NOT RECOMMEND! I made an appointment for an oil change at 10am waited until 1:03pm and when asking for an update my car had not even been looked at, still parked in the lot. I asked for an update at the 2 hr mark and the attendant said "you are next" by the 3rd hour I could no longer wait so I left without getting my car serviced. read more

Darin Was super professional and really a nice guy. Will definitely come back. Highly recommend this place for your car.

There great ever time at this location there honest and do a quick efficient job never had a bad experience there been going there for a couple years now read more

A day ago my daughter's car needed a new battery. Since we weren't sure that was the issue, I requested that they analyze the car. They came back with 4 things at $1200. She is a widow with 3 kids and money is tight, we were paying for this for her. I asked what needed to be done immediately, they said it was the battery, so that had to be done and the radiator flush, which seemed odd. She drove for less than 24 hours and now the car won't start or even jump!! When she called they were rude and said she'll have to figure out how to get it there and they couldn't help otherwise. She's stranded now!! What horrible service! read more

Fast friendly service. I was able to get in and out on Saturday morning and get on with my day. Appreciated walking away with a report showing stats for my car before and after service. read more

Very good service with professional handling with care to customers. Really recommend this store. read more

Took my car for alignment. Very fast with the service. Great customer service. Thumbs up! read more

Terrible service. I made an appointment a full week ago for a simple tire rotation. I made sure to arrive 10 minutes early, yet I still ended up waiting for one hour and 10 minutes. ​The most frustrating part was looking into the bay and seeing three technicians just standing around, giggling, and looking at their phones instead of working on vehicles. I eventually got so fed up that I just left and went home without even getting the service done. ​Seriously, what is the point of requiring customers to make an appointment if we still have to wait well over an hour while the staff plays on their phones? Completely unprofessional and a massive waste of time. I will not be coming back. Not professional at all! read more

Great quick service. Waited 30 minutes. Staff were great and very efficient with my questions.

Both the receptionist and the person who did the work were very kind. Tire rotation is free!! read more

I called them the day before to make an appointment to mount and balance my tires. Frank was helpful to make my appointment at 8 in the morning. Once I got there, frank helped me and got my vehicle into the shop and my vehicle was done within an hour. Thank you guys. read more

I came in to get 4 new tires. The prices were competitive to other places I had researched and they had the in stock right away. Darrin was very friendly and provided updates for my car throughout the afternoon. I would definitely recommend this place. read more

stopped by this afternoon with a Bolt in my tire. also had other issues with my tires. the staff was very helpful, explained everything got 4 tires install and me back on the road! read more