Aryan handled a challenging tv mount project with ease. He was professional and easy to work with…read more Highly recommended!

I highly recommend this TV mounting service! He did an amazing job from start to finish. During the…read moreinstallation, he discovered that a piece needed for the mount was broken. Instead of leaving us with the problem or trying to work around it, he took the time to go to Home Depot and get a replacement part so the job could be completed properly. What impressed me most was his honesty and professionalism. He could have easily left us with the broken part, but he genuinely cared about doing the job right. It's clear that he takes pride in his work and puts his customers first. The TV looks great, everything is secure, and the entire experience was stress-free. I really appreciate his dedication, attention to detail, and integrity. It's hard to find people who care this much about their work these days. I would definitely hire him again and recommend him to anyone needing a TV mounted!

I had a very disappointing experience at this Xfinity Mobile location. I walked in with just two…read moresimple questions, and while I was in the middle of asking them, the employee (a Hispanic male) abruptly got up and walked toward the front to check in people who were just walking into the store. He didn't acknowledge that I was already being helped or excuse himself--he just left mid-conversation. It felt very dismissive and rude. On top of that, the store was extremely loud and felt unorganized, which made the experience even more frustrating. I ended up walking out because I didn't feel valued as a customer. Basic courtesy and communication go a long way, and this experience fell short.

Given past experiences at other Comcast location, this specific location is very friendly and fast…read more Store is very updated, modern and clean. Staff is nice friendly and polite. Very professional. Gave me all the information I need and got the account done fast.

They are attentive and professional. Remo is incredibly prompt in contacting you to make sure they…read moreunderstand your needs and to ensure everything is done correctly. I've had them install StarLink at 2 separate locations including once with a 2nd specific audiophile connection. Both times were seamless. I also contacted Remo after a storm affected our connection. He got back to me within an hour to troubleshoot the problem. An easy 5 stars. -PM

Outstanding Service!…read more I can't say enough good things about Rhemo. He went far beyond what I expected from an installer. After discovering my Starlink system had been activated under the wrong service plan, he took ownership of the problem instead of simply saying it was a Starlink issue. He documented everything, submitted a detailed support ticket, and continued working through the process until Starlink corrected my account. I trusted Rhemo enough to give him access to my Starlink account and simply told him, "Make it happen." He accepted that responsibility without hesitation--and he delivered. Because of his persistence and professionalism, my internet was up and running correctly within 24 hours. He was knowledgeable, patient, and genuinely cared about making sure I had a working system before considering the job complete. In today's world, it's refreshing to meet someone who takes ownership of a problem and sees it through until it's resolved. Rhemo exemplifies that kind of integrity, professionalism, and commitment to his customers. If you're looking for someone who stands behind his work, takes pride in his craftsmanship, and genuinely looks out for his customers, I highly recommend Rhemo. He doesn't just complete the installation--he owns the outcome. Thank you, Rhemo, for turning a frustrating experience into a positive one!

I'm so glad they opened a new location close to my home. With plenty of parking, located near the…read moreunleashed Petco and Michael's store. I was able to stop by and pick up my new Internet box and trade in my old box. Great customer service and a friendly staff. I also received a complementary gourmet popcorn kit.

Date: 6/9/2025 Time: 3:30 PM 60° Overcast…read more I found out that Xfinity opened a store in Alameda about three weeks ago. They occupy the space where the Verizon store used to be. This location is convenient for me since I live in Alameda. No more trips to Xfinity on E. 9th Street (Fruitvale Village), Oakland; and no more bus rides (51A) from Alameda to Xfinity in uptown part of Oakland (near 30th & Broadway. I don't have to travel too far to an Xfinity store. Yay! Purpose of my visit: payment of my Xfinity bill. I asked for a receipt to be texted to me or sent to my email address. Neither way did I receive a printed copy of the receipt. However, Marie gave me a written receipt as proof of payment. The female employees were indeed helpful with other customers.

After six years of being an Unwired customer, I've come to realize it is the gold standard for an…read moreISP, especially with respect to service. A recent story: my internet died. Of course, I called Unwired, to see if the network was down. They quickly determined that the problem was NOT on their end. BUT, instead of hanging up the phone, Unwired helped me solve my problem... on my side. This is a rare and wonderful company. If I could give six stars, I would.

Unwired has saved my Berkeley Hills home from terrible cable internet! For more than a decade other…read morecompanies have refused to extend their data lines and I have lived at 0.1mbs download speeds. No company could offer better because they all claimed that my house was just out of reach of their last node. Unwired solved that problem in less than a week, and even with their least expensive plan our internet speeds are amazing. They were very responsive to emails and calls, and their installation crew was incredibly kind and careful. They helped us set up the router (we purchased) and in less than three hours an age old obstacle to the internet had been removed. Thank you very much Unwired!

Humberto Romero provided excellent service during my WiFi installation from start to finish. He…read morearrived on time, was professional, and immediately put me at ease by clearly explaining what he was going to do in a simple, easy-to-understand way. Throughout the installation, he worked efficiently while still making sure everything was set up correctly and optimized for my home. He was patient in answering my questions and made sure I understood how to use and manage my new WiFi before he left. What really stood out was his customer service-friendly, respectful, and genuinely focused on making sure everything worked perfectly. He was also very kind and friendly with my cats, which I really appreciated and made the whole experience even more comfortable. I truly appreciate the smooth experience and would absolutely recommend Humberto Romero to anyone needing a reliable and knowledgeable field service technician.

My transactions with Sonic have resolved since 2017. I remember there were a lot of issues since I…read morewas the first person in my building and they had to rewire and configure everything. The speeds are some of the highest with fiber optic. It is true that I can reach a real local person within minutes. All pluses so I have stayed.

Scott provided a wealth of information to take care of our antenna issue. He provided the part…read morenumbers needed to get us back up.

I needed someone to install a Starlink internet antenna for me. Scott did a fantastic job mounting…read morethe antenna and running the wire through my attic into the closet where the router connection is made. He is methodical and thorough in his approach to the project. I am extremely satisfied with his service and his fee. As difficult as it is to find someone to install Starlink, do not hesitate to use Scott!

I don't watch a lot of TV and recently, downgraded my plan...let's keep it real..why am I paying…read moreclose to $200 for background noise for the most basic of channels? Oh Xfinity got ya tied with those packages for internet! #Ridiculous! After dealing with online Xfinity assistance, calling 3 separate times, talking to different reps (within the U.S then outside the Country) and transferred to numerous departments (retention) not deviating from a script it was a major pain! Just keep my internet and lower my %#*#&$# plan! Sheesh Fortunately, an Xfinity Store by Comcast is now in Hayward. Walked in on a weekday which is always the best time to visit (or make an online appt) even if dropping off and picking up NEW equipment. I was quickly greeted by Julia who was friendly and helpful. Brandon, the store manager was equally helpful, patient and explained what was needed and my plan. Bryce who was shadowing mentioned he was new and apologized for any delay. Overall, wonderful customer service (without judgment) as negotiating a plan and getting new equipment is not my forte! Something I wish I had done instead of calling and trying to handle things online. I was outta there within 15 mins! Even though Xfinity Store by Comcast has been at Lincoln Landing (at the former Mervyn's Headquarters) since Dec 2024 I don't think word is out yet as my visit was quick and painless with no wait! Located along Foothill Boulevard next to Sourdough & Co (yummy!) and visible from the main thoroughfare. Plenty of lot parking with other eateries nearby: Chipotle and Habit Burger.

Who is taking care of the quality? Fabulous the value no charge it all to exchange my old modem for…read moremy new modem. The staff was amazing. They greeted me as I enter the store. The store is awesome. Clean smells really fresh the team and they are very alert and they know what they're doing shout out to the foothill Xfinity store for being number one with their customers. Customer service is A1 and they Stewart most definitely I guarantee they're going to greet you when you get to the door I wasn't even in the store pass by and I said no this is the right place walked in and the young lady greeted me and help me immediately shout out to your whole team big ups.