Do NOT waste your time and money with this company…read more We spent tens of thousands of dollars to have Bravas build out our entire home AV setup during renovation, only to have them: install outdated technology that now needs to be updated (not even three years later); install access points that were poorly thought out, resulting in dead zones within our home; and, worst of all (and as others have noted), provide ZERO customer service. We've been waiting over six weeks to respond to our recent outreach to have them address these issues and update our technology to increase bandwith, but can't get anyone on the phone or to respond to an email. Thankfully, we found a local company that is extremely responsive and actually knows what they are doing. I can't overstate how disappointed we are with Bravas and wished we had worked with a different company before spending so much money. We've learned our lesson; I'm writing this review to spare others.

Worst company on earth. Useless . They will charge you $$$$ with no result . Better to go with some…read morelocal vendor who values your time .

Gator Tech installed (and later upgraded) our CCTV surveillance system and alarm system…read more The price was competitive, the technicians were on time, respectful of our home and schedule and did a clean, professional job. The systems operates as described in our discussions. We also use Gator for the monitoring of our security system and have found that service to be very good. The monitoring also qualifies us for an insurance discount! Highly recommended!

When I built my house 8 years ago I had a local company install my home theater system and music…read morethroughout the house. I have forever had problems with the system, Control4, which needs constant stroking and servicing. Right before the pandemic the company who sold me the product and serviced it went out of business. I was in dire need of finding a company who could get me back on track, think messed up TV during the pandemic! Nobody was willing to come in and help since my system was a mess and it wasn't their mess. Fortunately, I found Gator Tech. and over a period of a year they came out on several occasions to fix the errors (which were many) and streamline the system. It was not cheap but it was done to my expectation and satisfaction. Mario has been the main technician at my house working on the system and let me tell you......Mario is great! He is so experienced, knowledgable and brilliant in his work. I am very fortunate to have had Mario assigned to my house project. I highly recommend Mario and Gator Tech to assist in your home theater needs. Thank you Mario and Gator Tech! p.s. I do not recommend Control4 if you want to stay sane and within budget.

Scam! They sell you a gun part for a somewhat decent price, but will then give your item you bought…read moreto a 3rd party shipper. Who will contact you via text message saying you owe them another $180 to ship your gun part. In other words it is a Scam. Norad defense sells the same items, and they charge a total of $10 for tax, and shipping. Westcoasy Security is nothing but a sorry scam!

West Coast Security did an amazing job, and well beyond my expectations. I have pretty high…read morestandards already and do my research on where to do business with, especially in my home where we are often most vulnerable. West Coast Security gave me a very fair bid on the work that was requested, and not only did they not exceed the timetable estimated to get the project done in, they fortified my home with a professional looking system protected by the elements and no exposed wiring. Complete system from camera to hard drive is encased in exterior and interior conduit so system was installed to last a lifetime. Couldn't be happier with the technicians that arrived, the amount of care they demonstrated, and I'd recommend West Coast Security for any sized project for your commercial space or living space.

Ben did a great job on our house in Los Altos setting up our entire home connection. It took a…read morelittle longer as we had some planning delays. However, now I cannot get ahold of him which is frustrating as part of the value Ben provides is service. I am locked out of EERO and there is some equipment he has of mine. The number is disconnected and cannot get a response on email. Hope he is okay

Ben started our project then disappeared for almost a year. After many texts and emails he finally…read moreshowed up to finish our security camera project. My husband then unfortunately commissioned him to add more cameras and he did the wiring and now has disappeared again for the past 3months. He called us 6 weeks ago and asked for an advance on completing the project. We said no and now can't get in touch with him. I'd say that Ben is a bit of a con man. Beware!

This group pays attention and takes good care of its clients. They helped resolve a problem with my…read moreWiFi internet connection today, made successful recommendations and followed through with a double check . I'll call this business again ......

Very professional. Great communication skills and got the job done very efficiently,I had to get my…read morehome network and CCTV installation in my new house, first of all I will appreciate them for the quick response to my request and they provided me the best brands in CCTV which has cloud access and also I can view it remotely what's going on and they organized the network cables across my house nice and neat.My kids like them more than I do because they got the TV up and running with all their watch list. I'm happy with the service they provided,I appreciate the help guys. Good job

We just moved into a new place and wanted to get a home security system just for the peace of mind…read more I did my research and decided to go with Josh after reading many great reviews. He was professional and honest when I asked A LOT of questions to decide which package that we should go with and I really appreciated the fact that he did not try to sell more than what we need. If you ever need your alarm system installed, Josh and his team are 100% recommended :)

Thank you Josh for coming to my house and asked me if I needed an alarm security system since my…read moreneighbor's house was burglarized. I felt it's not safe anywhere these days whether you live in a good or bad area. I agreed on a Sunday and by Friday's evening he sent Bryan out to get the alarm system installed. It took couple hours to get it done but it was worth the wait. I'm not good with remembering things and illiterate when it comes to handling high tech device but Bryan was so patience with me and taught me over and over again to remember how to use it. I'll likely forget soon but he said feel free to call him if I have any questions or concern. I'm very happy with the services I received from Josh and Bryan and deserved a 5 star rating.

We have used DEA for the past 20+ years for full home security…read more Drake is responsive to a fault and the back up and reporting system is excellent. I have never had a problem that hasn't been addressed immediately and with concern to ensure I understood the issues and solutions. Ken Sproul

It is very worrisome when your security system does not work or it goes off for seemingly no reason…read moreat all. On several occasions, I have called DEA Security and Drake came and fixed the problem. Drake is competent, understanding and a friendly person to have assisting you with what ever the security system problem might be. On one occasion he even adjusted our sliding glass patio door, making it easier to open. This help had nothing to do with the security system but he took the initiative just to be helpful. It is a relief to know that we have such support from DEA at the other end of a phone.

Home Vision Surveillance has been an outstanding company. Ted appeared immediately and provided a…read morehighly competitive proposal for our CCTV camera project. We hired him. He is timely, neat and provides a service level that is all a homeowner can wish for. I priced the high end equipment that he provided and his quote was well under retail (compared to ADT that quoted me over 250% of retail for equipment in their bid for this same project). His work is excellent. Our highest recommendation

Home Vision installed a nine camera surveillance system for my commercial residential property. Ted…read morecoordinated the design, camera placement, and installation. The work was completed professionally and I am extrremely satisfied with the results. I am especially appreciative of Ted's communication, knowledge, attention to detail, and desire to insure satisfaction with the results. He advised and help coordinate the wifi cable install and provided great follow-up such as downloading of phone and computer applications for remote monitoring along with training in their use. Overall, I feel I had personal and professional service from Ted and am extremely satisfied with the results. Great job.