So helpful, had a mix up on appointments and was able to come in the next day. Fast and easyread more

My Pros: Paul was the main guy who I consulted with and he…read moreis overall very chill and cool guy (complimented my taste in music, thank you~). He has great customer service at the front desk and answered any questions and concerns I had. He offered a rental car or a free ride back home (which is the services they provide). The driver was very kind, friendly and safe driver. My car went in for diagnostics, after inspection, I gave a go to replace the clogged CAT. They gave me a very great inspection report, full with pictures and easy to read descriptions (I also very much like the 3D video explanations to which parts they are referring to). For now, it runs a lot smoother and I'm very happy with how my car runs (I haven't driven it long enough yet). I drive the most in my family, so it feels great to get things I need done now. :) My cons: I would say communication could be a little better. I had dropped my car off 5/29 and didn't get it back until 6/12. It's the longest I've ever had my car stay at a shop, and I will admit I was uncomfortable with how long it stood there. I did feel strung along the entire process, as I was told multiple different dates when my car should be finished. I had to call the shop a good number of times to get an update and I hate having to call to ask the same question over and over (felt like a kid on a road trip constantly asking "are we there yet?"). So, I'm not sure how their process goes about when taking in cars, if maybe they take a little too much than what they can handle time-wise or if maybe scheduling an appointment with them would make a difference? I didn't find out what the issue was until I had come in to pick up my car, to which I am very understanding that things happen, but I wish I was informed during the phone calls I had made. I'm aware of the excessive amount of problems there are with CAT's and they had informed me that the CAT's were being stolen during transport before they even reach the shop or customers (which is such an issue in itself, that ticks me off), so the shop had faced delay due to those circumstances that were not in their control. :) Overall: Pretty good and very kind set of guys that work there. Communication with the customer could be better, so I didn't have to feel left in the dark. Would prefer accurate finish dates and with explanation if there is ever delay (I did refuse a rental car in the beginning because I was told inspection would be done the following day if not till very early next week, but then a few days became 2 weeks) so, definitely want more accurate times to plan my days that I don't have a car. :)

Great, calm, and professional service with a lot of amenities other repair shops don't offer…read more The name says it all. I will visit them again.

Had my 2015 Toyota Camry serviced last week for oil change and brake inspection. I was helped by…read moreMatthew (service advisor) and Ezekiel (mechanic). Very helpful advisor and a wonderful mechanic Ezekiel. Both were friendly, honest and professional. Ezekiel did a great job inspecting the camry and let me know areas of concerns. Brake fluid just needed to be flushed and refilled and my service was done in less than 2 hours which I am so pleased. I would highly recommend this shop for an excellent and honest service. I just had my 2011 CRV serviced as well 2 weeks ago. I have been a regular customer at this shop for 4 years now and I am glad i found it on YELP

Serviced my truck a/c and did a great job. First attempt failed due to a bad hose fitting and…read moredidn't charge me until I returned with a new hose installed and a successful recharge of the system.

I've had a deeply disappointing experience with Montclair Auto Repair…read more Over the course of one month, my check engine light came on three separate times. The first time, they replaced a spark plug, costing me about $200. Two weeks later, the light returned. This time a $687 repair for a completely different issue. Less than two weeks after that, the light came on again. On my third visit, even though their posted opening time is 9 a.m., the technician, Randy, didn't actually show up until after 9:08. He was rude, didn't greet me, and dismissed my concerns instead of offering any apology or empathy. He handed me a paper with another new code and quoted labor costs of $160, with no parts even required. Despite their supposed warranty, I've had to return repeatedly. Each time, a new code, a new cost, and dismissive treatment. Randy even remarked that my car is old and implied I should expect ongoing issues. Yet this doesn't excuse poor service. If I could give zero stars, I would. I can't recommend this shop to anyone looking for accountability or respect.

Had them replace a radiator hose. Got it done in a timely manner and man behind the counter was…read morevery well mannered

Alonso's has been my go to repair shop for 3 of my household automobiles. Receive up front…read moreestimates and work gets done in the time quoted. Friendly staff that answers all questions. Im appreciative of the service I received at Alonso's Auto Repair.

Thorr Auto guarantees their work and honors their guarantee. I had some work done that needed to be…read morere-done and there was no hesitation in owning up to it and fixing. I think I've found my Mechanic.

After speaking with the owner who took full responsibility for issues on there end we were able to…read morereconcile. I'm also at fault here. I should have done more due diligence prior to my post. Orr Automotive is currently in possession of my truck and I feel confident they will complete the necessary repairs professionally in a timely matter. With that said, I'd like to apologize to ownership as will as the staff at Orr Automotive for the misunderstanding.

I reached out on behalf of my dad who was having issues start this car due to an alarm issue…read more Express Mobile Auto Repair reached out to me outside of their normal business hours and explained in detail what the issue could be and that we would realistically need to reach out to a car alarm shop I greatly appreciated the time E.M.A.R took to assist me and my dad, definitely a people first stance on service. I don't know a lot of businesses that would do that. Although we did not get a chance to work with them directly, I would indefinitely be reaching out to them first if I had need for repairs, based on my firsthand experience. Thank you Express Mobile Auto Repair

Not only was he on time and friendly, but he was also professional and honest. After trying for a…read morecouple of months to get my ongoing check engine light fixed, I finally started looking for other options. AAMCO was charging way too much, so I kept searching and found Mike. Mike was extremely thorough. He quickly took care of my check engine light and addressed other important issues that needed attention. Now my 2002 Ford Expedition runs like new, no problems at all. I will definitely recommend him. He's the best mobile mechanic I've worked with, I would definitely give him 10 stars if that were an option! Thank you, Mike! I'll see you soon for the A/C work on my Silverado.

Writing an updated review to highlight the exceptional customer service I received in response to…read moremy original review. The owner reached out directly and sent his personal number so we could chat. I explained my experience, he apologized for the misunderstanding on the shop's end, and provided me a refund for the overcharge. He also offered mechanic advice should I need any in the future - even if I didn't go with his shop. My family has used the shop before and had a good experience so I do believe my experience was a fluke. I respect the fact that he made the situation right, it shows he takes pride in his shop and values his customers.

I'm the broken record here, but I want to repeat my 5-star review. Very competitive prices and…read moreservices properly executed and documented (transmission fluid replacement on an Acura).

If I could give 10 stars I would! Rodrigo, Renzo and their whole team know exactly what they're…read moredoing and do it with great care! I have serviced three vehicles with them (All Audi) and have had amazing results. They get the job done fast and do it well. They always make time for their customers and can help out wherever it's needed. Could not recommend them enough.

Honest mechanic with reasonable prices. Took my older Mercedes in and then my Honda did great work…read moreon both and didn't try to rip me off like the dealership does.