We stayed on a Sunday night and was told by the staff that it could be noisy at time due to it's…read morelocation and they provided white noise machines if I'd like one which I declined,as we were setting in at around 5pm the traffic was pretty noticeable but as the evening went on it slowed way down and by 7:30 it was barely noticeable at all except for a few John Force wanna be's but by 8 all the noise pretty much subsided now for the room it was one one the most comfortable beds that I have slept in outside of my own and I spend a 100 night plus a year in hotels and would put the place at the very top of the list and will be staying there from now on when I am in town on business. The staff was very helpful with all thing requested I had a problem figuring out how to work the remote for the tv couldn't figure out the volume and the young man came to my room to show me and I felt less than able once he showed me how it worked. Gotta push up and down not in who knew. All in all a wonderful stay at an amazing place.

This is a motel that is very old. We stayed for 1 night.We reserved a king size bedroom. Got there…read moreno microwave. I was told only some king-size bedrooms come with a microwave,they did not have any other king-size beds available so we moved to a room with 2 queens not very happy but it did have a microwave. The room did not have any empty plugs so we had to ask management for an adapter. There is NO ice machine. They use a cooler and fill it with ice ( very unsanitary). The breakfast consists of bagels and muffins. If you want something warm you pay extra. The room was clean the bed was comfortable,but Not worth $155 + tax about $185 total.I saw a $100 charge on my account. They put a hold on your card.I called tonight to ask how long it would take to be released and was told it could take 4 days. Also was told I could be charged $5 for a make up stain on a wash cloth if it doesn't come off. UNBELIEVABLE.

Absolutely amazing if you want something different when it comes to your pizza . We tried the spicy…read morepickle pizza, first & last time I get it, I wasn't it expecting it to be as spicy as it was, so if you love super spice this is the one for you! We also tried the street taco pizza, SUPER delicious, would definitely get again!

Very interesting concept here very nice decor and really liked the no contact self service set up…read morestaying a few nights was No kids No pets That maybe a turn off for some but I think it's a plus There is a pizza place downstairs that gets busy and has music so if you are trying to get some sleep this may not be for you Also it's a bit high price but I understand it's for like honeymoon and such so not too bad

A good place to go when you are downtown looking for some food. I am a sucker for something fried,…read moreso had the fried pork chops as the lunch special. Boy were they delish. Service was great also.

Obviously I love the Cactus. It's beautifully restored. The ballroom is gorgeous. It's definitely…read morethe best place for any type of event. Weddings, parties, all of the above.

I was deployed to the area for 3 weeks and stayed here. As soon as I arrived, Lexi made me feel…read moreright at home. I was really impressed with the Juneteenth decorations - Chef's Kiss. The housekeeping staff were awesome (Crissy and Naomi to name a few) and the kitchen staff (Ms. Pam?) was so friendly and did an amazing job with the breakfast every morning. You could she really took pride in her craft. Fantastic stay overall. No complaints!

I will start with the good stuff:…read more Donna who does the breakfasts, amazing!!! Love her!! Evening staff at front desk, amazing!!! Not so great: Juice machine broken for days during breakfast Fridge at front desk broken Morning front desk guy, definitely not as nice or patient as evening person Rooms not clean and even after housekeeping....didnt clean the shower, didnt vacuum, didnt replenish face wipes and didnt change the sheets.....worrisome I stay at home2suites everywhere, this is thus far my least favorite one.

Probably the nicest hotel at this price point that I've ever stayed at. Immaculate room and common…read moreareas.

I recently did a 5000 mile road trip so I stayed at a different hotel every night. Fortunately it…read morewas off season so I got some fantastic deals by using Expedia along the way. This hotel is approximately one year old as of 3/23. Everything is new and in great condition. The bedding is excellent. The style is modern and slightly minimalist. The bathroom is great with a handheld shower and large counter. One criticism though - the management should loose the fluorescent lighting and add lights in the bath. Not really good if your eyes aren't perfect. I highly recommend this venue!

The service is great, Andy at the front desk was wonderful. All the stars are for Andy, the blonde…read morelady who works the breakfast bar sometimes, and the housekeeper with long gray hair and glasses. I was told they have only one handicap room with two queen beds, room 318. The bathroom door opens the wrong way and it's horrible to navigate getting past the closet and past the door. There's still a tub in this bathroom. It definitely didn't start life as a handicap room, and it's really only halfway there. The beds are soooo incredibly firm that if you sit on the bed to watch TV, it eventually starts to make your tailbone sore. And the sofa pulls out into the worst mattress I've ever seen, or heard. The springs are so loud and you can feel them like there's only a thin cloth between you and them. The bathroom is old, rust or old mildew around the bottom of the tile where it meets the tub and at the circle water cap thing above the drain. I think it's an overflow thing. So it's an alright stay, loved the staff and housekeeping, but they sure do need some upgrades or something if they're going to charge the same or more as other suites hotels in the area.

Very clean, courteous staff, go through San Angelo twice a year for thirty years. For the price…read morethis is a keeper. The free breakfast is a real breakfast with what can only be described as a super attentive organizer who keeps things stocked. Dog friendly, coming back.

First off "pet friendly" should be up front that it is a $100 pet charge per pet per day. This fee…read moreis crazy and should be upfront instead of hidden. Hotel is full of issues and concerns Day 1 cleaning lady ignores "do not disturb" sign and walks in on teenager taking a shower. Day 2 fire alarm goes off at 11pm and wont stop beeping. No rooms available so had to improvise to remove battery myself from ceiling because they didnt have ladder, maintenance, etc. Day 3 management reset our keycards (locked us out) and entered our room while away because they stated our reservation was showing we were gone? (Reserved through priceline) Side door is broken you can leave but can't reenter Pancake machine broken Ice machine broken Treadmill broken Bike in exercise room out of order Have to mention the only good thing is the breakfast lady. Super helpful and kind

This is a truly solid hotel. The staff are super nice, especially Vicki, the front desk…read moresupervisor. Which is what makes it 4 stars. They are very helpful and friendly. It's an older building, and it shows. The rooms look tired and very dark. The shades are wearing out on the windows. I turn all lights on with the windows open to make it bright enough. The heating/ac is controlled with a dial and not a thermostat that gives the temperature, so I find it hard to get to a temp that I like consistently. But the heater works well, so does the AC when I overshoot and get too hot. So, things can definitely be upgraded. I'm hoping the next time I come in for work the pancake maker is working. It only worked 1 day in times I was there when I was able to eat breakfast over 2 2 week stays (I only eat on the weekends and not on weekdays). I love Holiday Inn pancakes, and I'm not a huge pancake fan. Is this a deal breaker? No, but it is disappointing. The laundry is reasonably priced washer and dryer. The hotel location is convenient right off the freeway. I think Holiday Inn (in general) needs to get better sofas, theirs are so uncomfortably hard. I though it was the only the one in Wisconsin, but this one has the exact same sofas. I really like the bed. I stay here pretty regularly for work, and I'll continue staying here because the staff are so nice. They have a fridge and microwave which is what I need.

Note that we ONLY stay at Hilton properties, but this hotel is a tear-down in a bad part of town…read more First clue was the sign in the parking lot that says "not responsible for damage to vehicles". Hallways are narrow and creepy, carpet is dated, lobby is extremely small. We took a quick peek in our room - the bedspread was torn down the middle, and it looked like a motel 6 from the 1990s. We turned around, got our money back, left and stayed at newer property on the better side of town. We simply did not feel safe. This property is a dump and not worthy of the Hilton name.

I wish I would have read the Tripadvisor reviews before booking this place! I have a lot of points…read moreas a Diamond member and went with the cheapest one; now I know why. I arrived a little before check-in (around 1:30pm). Front desk attendant said it would be another 45 min before my king room was ready. Ok, fair enough. I sat in the lobby and just chilled...until 3pm, when I asked if the room was ready, and they said, "no probably another hour" unless you want a double queen room on the third floor in an odd-number instead of the first floor in an even-numbered room. Fine. I needed to get to work so I accepted. Bad move. As someone noted, there is a car garage behind the hotel. I think I slept a total of 12 hours over three days, as there was constant traffic and banging around over there. The bathroom had a number of long black hairs in the bathtub back by the shower curtain. I'm blonde with short hair . . . the sink didn't drain, the carpet is worn, but that wasn't from vacuuming, because I dropped something and it came up covered in . . . long black hair. Gross. The beds are bouncy and uncomfortable, the TV is outdated (no streaming), and breakfast is a joke. Clearly they're trying to save money: the hot food must be distributed by the breakfast attendant (who was very nice and friendly!) which I haven't seen since COVID. Minimal selection, stuff wasn't refilled, so I ate basically nothing from it other than a cup of juice. Not the quality I'd expect from a Hilton.

Vicki was outstanding! She was incredibly helpful when making our reservation and was there to…read morewarmly greet us again at check-in. She was friendly, knowledgeable, and made us feel very welcome. Our room was very clean, and the bathroom was as well. The hotel staff did an excellent job, and we had a very pleasant stay. The only issue we experienced was with the refrigerator. It seemed to operate on some type of timer rather than cooling continuously. We placed food in it before leaving for the day, but when we returned, the food was only slightly cool instead of properly cold. Unfortunately, we will probably have to throw it away. It would be wonderful if the refrigerators could maintain a consistent, food-safe temperature. Aside from that one issue, we were very pleased with our stay. The excellent service--especially from Vicki--and the cleanliness of the hotel made for a great experience.

Great hotel! I was very impressed with the staff and facilities from the moment I walked in. I was…read moregreeted as I came through the door and the desk clerk was very helpful with recommendations for a local sushi place as well as general information about the area. The room was very clean and the bed was super comfortable. My only problem with the room was that there was no bottled water available in the fridge, and that would have been nice to make coffee in the morning. My favorite aspect of this stay for me, however, was not the comfortable bed or the free cookies in the lobby. It was the excellent bar area in the lobby. I stayed here twice while traveling through the area, and it was so enjoyable to have a place to enjoy a glass of wine in the evening without having to leave the hotel. I also enjoyed an excellent breakfast here on my second stay. I was blown away with how good it was. The only issue here was I was charged separately for the breakfast, even though it was supposed to be included in the price I paid for the room. The young lady who checked me in and completed my transaction apologized because she was new and didn't know how to add in the price for the breakfast, Overall a very pleasant experience. I strongly recommend this location.

The front desk and daily room cleaning service was excellent, but the star of our stay was Eleni…read morewho ran the continental breakfast. Eleni greeted us with a warm, welcoming smile. Her breakfasts were well cooked, and she kept them warm and refilled/ restocked in a timely manner. Eleni also kept the dining area spotless and offered to clear customers plates after they were done eating. And she regularly came around asking how our breakfast was and if she could help with anything. Yes, the front desk and room cleaning service was top notch, but Eleni's breakfasts gave my family a great start for our day. Thanks, Eleni!

I haven't ever written a review on a hotel before, and I travel a lot. This was a business trip…read more When we pulled up, I noticed it is in a sketchy neighborhood for sure, but it looked great from the outside. Went in and it seemed very clean and nice. Checked into my room and was very impressed with the size of the suite, but wished it was central heat and air. Also the refrigerator was very dirty. This morning, i woke up at 6:30am for work and saw 4 roaches on the wall. That pretty much ruined it for me. I called the front desk and they told me to come get some roach spray. Umm. So i go to work today and come back. Housekeeping had come, but they didnt change the sheets or replace the toilet paper. Called the front desk again and she said they might have an extra roll and to come down to get it. I did. They had said they would change my room because of the roaches and never did. The front desk people either arent there or couldnt care less about customers. Just don't stay at this place unless you want to watch drug deals out of the window of your room and hang out with roaches.