Completed my second eye exam and glasses purchase with Cary Vision Care and had a wonderful…read moreexperience. Usually, I am very indecisive about which frames to pick but Cameron was so helpful and kept me entertained during my wait. The wait was no fault of their own as the doctor was busy assisting another patient with an eye emergency. This is the second time I've had her guidance with selecting new frames and she never disappoints! Hands down the friendliest person I've encountered and she has the best style advice. Absolutely loved chatting with her and trying on all of her recommendations! Thanks Cameron!

I have been seeing Dr. Jeff for 30 years. He has done an excellent job. He is thorough and knows…read morehis business. I actually enjoy seeing him every year. I would recommend him to anyone, and have.

I've been here a few times over the years but just like everything is else in the world these…read moredoctors think they can just start charging us for things even if we don't want it. I simply needed new lenses bc I took mine with me to the gym and they got messed up. It's literally been 12 1/2 months since my last visit but I was going to make an appointment anyway to see if my eyes had changed any: After I had made the appointment the lady or gentleman said "oh I just want to let you know you have to get an additional test the provider wants you to have and that's $50 on top of your deductible " uhm listen to what you just said. You want me to pay for something THE PROVIDER wants to do. I Bet they do want to charge everyone $50 extra but it should be a choice not a you have to do this bc the provider wants extra money. I just requested my prescription and will order it online. So much for being able to build local relationships bc everyone is so money hungry it's not enough to see someone for what their insurance will cover. You now have to try to squeeze more out for a test that is NOT necessary for a routine eye exam. I will Be moving myself, wife and kids to another company that doesn't force services on you.ppl can barely afford to buy groceries and you want to add some extra stuff is wild.

I have been coming here for 6 years now. I have never had a negative experience until today. When I…read morehad Dr. Handschumacher, for the first time. He preformed my eye exam quickly after I explained mg symptoms then explained he would be ordering medication to the pharmacy I chose. However, he never took the time to explain what his formal diagnosis was. I understand it is the holidays, but I am paying to be seen here and have for years. I should never feel like I'm begging for his time. Second, I told him I was concerned about not being about to wear contacts in my eyes because my glasses need a higher prescription. He replied "that's why we get our prescriptions filled isn't it" ---- being the "board renowned optometrist" he is and "college educated" you should know that insurance companies typically only cover contacts or glasses not both--his demeanor is off putting, tone death, lacks bedside manner and egotistical. I had no issue with the woman optometrist I was seeing before him here. Please be better.

I thoroughly enjoyed my annual visits at this location! I previously went to another location, but…read morealways felt like it was insanely rushed, and like a transaction. It was my first time working with Dr. Silver, and I really enjoyed how thorough and knowledgeable. She was. My expectation when I have these visits is that these doctors will educate me and give me tips and best pack for my health and she did exactly that. I can't speak for the other doctors, but it was a great visit and will be going back to her for my following appointments! The rest of the staff was also kind and a pleasant to work with as well.

We've been going to this location for several years. Now for the past 2 or 3 years they've screwed…read moreup our orders every single time. Wrong lenses, lenses too big that cracked a frame, orders taking 3-4 times longer, missing orders etc. it may be the labs fault but they need to get it together.

I had an excellent eye exam from Dr. David MacDonald. He was very thorough, knowledgeable and…read morekind. I would recommend him to anyone. My only reason for not giving a full 5/5 review is that the tech who helped me before Dr. MacDonald came in smelled very strongly of cigarettes and tried to cover it up with perfume. It was overwhelming.

WARNING: If you do not buy glasses from them they will not release a full prescription.read more

A friend recommended Dr. Adam Bryan to me and I am glad he did…read more Dr. Bryan is thorough, patient, and friendly - and best of all, he took time with my appointment. He has a perfectly reasonable, logical explanation for whatever ails you, and he does whatever he can to explain it to you. He also uses technology that - prior to visiting his office - I hadn't seen in other optometrists' offices, like the camera that takes a big, clear photo of the inside of your eye to check for any horrifying abnormalities and to compare the overall state of their health year after year. The rest of the staff was really helpful. An employee that was awesome helped me pick frames and I personally didn't feel any pressure to buy, just helpful suggestions about the shape and color of the frames. There is a reason Carolina Family Vision was voted "Best Eye Doctor" in Holly Springs this year.

I have been coming here for my son for almost 4yrs and it has always been a good experience. The…read morefront desk girls know who we are, great us with so much love and really seem to care about their patients. The doctors are very kind, and have always steered us in the right direction for my son's eye care. They might be a little more pricey than other places, but I feel with the customer service and the experience we have had there makes it worth it!

Reviewed on Google earlier but also reviewing on yelp to say I always get exceptional customer…read moreservice here and still giving 5 stars despite issues of business being closed for the weekend and lunch (I'm very reasonable individual so I don't let small issues like that bother me). Dr prajapati is a world class eye doctor and I highly recommend others come to this practice and I will spread the good word around.

The doctor was great, very knowledgeable, took his time but was also pretty quick and straight to…read morethe point, which I like. The selection was a little so so, I did end up finding a pair that was a great everyday choice! The price was pretty average for name brand glasses and the blue lens protection is always a must for me. When buying the eye glass cleaner it's $5, with free refills.

I normally don't give negative reviews however I feel as though I was treated unfairly. Great…read moreservice with the eye exams but was not happy with my purchase of new "progressive " glasses. No one explained "progressive " to me or how they worked. I was told to wear them for awhile and see if I could get used to them and if I couldn't, to bring them back and they could make an adjustment. We'll, I tried and couldn't get us to them so when I took them back, they told me there would be additional charges to make a change. My glasses were over $700 and I refused to pay additional money! So I gave the glasses back to them and was charged $40 for a "restocking fee ". That's crazy!!!! All they were going to do is discard the lens and sell the frames again! I will never go back to Eye Care Center!!!!​

Took my appointment and then cancelled on me. I advised I wont be rebooking with them and when…read moretrying to book with another provider a wek later, they still had a hold on my insurance. I called and left messages 4 times and they never corrected the situation or called me back. I had to eventually call VSP directly to get them removed. Very unprofessional.

I have a severe phobia about eye exams, especially the procedure to measure pressure. My last…read moreattempt at a different practice 20 years ago had been so stressful dealing with impatient staff that I stopped going. A recent problem with my eye made me look for help. I was able to get in within 2 days at North Raleigh Family Eyecare. I explained my phobia. Dr. Griffin and the other care providers were caring, patient, gentle, and gave me the space to work up to the scary parts of the exam. I returned twice more for continued care for the issue. I recently went in for a regular eye exam. Each visit has been wonderful. My fear has decreased to almost nothing thanks to their patience. I've now interacted with 6 or 7 other members of staff besides Dr. Griffin. All have been warm, helpful, patient, and professional. I absolutely love this practice and am so happy to have finally found a place that does not treat my fear as annoying and frustrating. (I've always relayed my issue when making appointments so staff would be aware of it. But other practices didn't exhibit the calm patience needed to lower my stress level.)

Dr Griffin has been my eye doctor for over a decade. I left my first doctor here in Raleigh after…read morefeeling rushed and brushed off when I had difficulty adjusting to contacts. Her exams are thorough and she takes time to explain and to ask questions. The only downside to the practice is the limited frame selection, many of which are very similar styled. I've also had a not great appointment booking experience recently and will brush that off to the heavy reliance on automation.