Fantastic service.. Great personality…read more Joby was absolutely amazing! Thank you so much!

Tech #2 (aka Joby) has provided consistently great service for the air conditioning system we had…read moreWest Coast install six years ago. He's personable, knowledgeable, and has kept our system in great shape with inspections and filter changes twice a year. Nothing has gone wrong with it but we believe West Coast will take care of it promptly if it ever does.

After reporting a furnace issue (ignitor continually activating after burner was ignited and blower…read morerunning) to my home warranty company, they sent a contractor technician. He diagnosed that the blower needed to be replaced. (I am a certified aero engineer, so am familiar with ignition and burner systems) When questioned about the continuously activating ignitor, he indicated that the continuously running ignitor was "normal." When I sowed him online that the continuously activating ignitor was not normal and could be dangerous, he didn't 52 minutes researching Google on his cell phone and did not change his diagnosis or estimate fir cleaning the fan and replacing the blower that was working fir an additional $240 over the warranty's initial service fee. I called highly recommended Air Systems Solutions in Ventura, CA who arranged for a technician visit the next day. He was very courteous and did a very thorough job and replaced the ignition panel. Aside from the part itself, the service fee was less than half of the original contractor's estimate. Highly recommend work from Air Systems Solutions in Ventura CA.

We recently had a heat pump installed by Air System Solutions and we couldn't be happier! From bid,…read moreto installation, to obtaining our permit we were very happy with our decision to go with Brian and his team. They also made sure we got all the rebates we were eligible for! To top it off their price was competitive and they were able to get us on their schedule in just a couple of weeks. We would recommend them and if we have another project would definitely work with them again. Thank you Brian and the Air System Solutions team!!

I trust AirWorks. Last winter I found a pool of water around my heating system and I called a…read moredifferent company and had them inspect my unit. This other company inspected my unit and said I needed to replace the entire system at a cost of $12,000.00 to $20,000.00. They offered a 10% discount if I signed a contract at that moment and had them replace my unit the following week. I didn't sign the contract. Instead I called AirWorks for a second opinion. The AirWorks technician was friendly and knowledgeable. He inspected my unit and determined the system was working fine. He said the water pump had failed and that's why I had water on the floor. He was able to replace the water pump in just a few minutes and it only cost me a few hundred dollars. Since then my heater has been working well and I've had no issues. Moving forward I will always call AirWorks first because I trust them.

Lack of transparency in estimates. They just give you a lump sum. No breakdown of costs provided…read more Extremely high cost for service. Higher than most hvac repair in the area. Great sales tactics on their end if you are evaluating them from a business standpoint. Lots of AI interface and lack of personal human approach to business. I had an issue with my furnace. They came out and diagnosed it, and did the repair that day. Days later when I went to use it, same issue. They came back out and diagnosed two other issues, no mention of why we don't think that those things weren't present the first visit. So I paid for first and second visit. I think I should have been refunded the first visit since clearly that service didn't fix the job. Oh and the best is they already started trying to up sell me a whole new system...they installed mine 10 years ago. They were better 10 years ago.

wonderful. very Informative trustworthy let us know all the information to make a decision that…read morewill help us sale our house

They were at a neighbors house, when they left, my kids were playing outside and all came in the…read morehouse with stuffed rabbits (very cute.) I looked up the company and saw they pretty much do everything. We were in the process of working with another company who suggested we needed an upgraded system and electrical panel. Decided to have a second opinion, the tech came out within the time frame given, throughly checked everything and found rats were chewing on the wires and nesting,ewwww. The tech retired and everything is wiring perfectly. Wish I got his name to give him proper credit but he came and met with my husband who has no memory of what the techs name was. Customer service was great, didn't try to up sell and just tell us anything. Honest company, we'd is again for future needs.

Edwyn from Air Force Air Conditioning truly went above and beyond to get our air conditioner…read morerunning again. Our unit was very old and heavily rusted, and honestly, we weren't sure it could even be repaired--but Edwyn was determined to make it work. He spent several hours troubleshooting and fixing the system, refusing to give up until everything was up and running properly. What really stood out was his communication throughout the entire process. He kept us informed every step of the way, explaining what he was doing and what to expect. It made a stressful situation much easier to deal with. I highly recommend Edwyn and Air Force Air Conditioning for their dedication, professionalism, and outstanding service.

Absolute nightmare of an experience. I spent nearly $29,000 on a brand-new AC system with this…read morecompany, and it has been nothing but a disaster due to faulty installations. Twice now, I have had major issues. First, my ceiling completely flooded because they didn't install the drains correctly. Then, to make matters worse, tech technicians from their own company came back out and admitted to me that the initial installers didn't properly protect my units. The customer service is just as terrible as their workmanship. When I called them to address these major issues, they claimed they didn't even have me in their system! They actually made me prove that I had paid them. Nearly $29k is a lot of money to spend on a system, and you expect the job to be done right. Their installation is worse than amateur. Do not buy from them. Don't make the same mistake I did--use a different company.

I personally had a great experience today in a bit great time of my life lol…read more My water heater has been leaking for days and I just found out it has a warranty left in it for five more days. I had to look for a place that services my Brand of water heater, is reputable, and available! They were able to come out SAME DAY and kept me informed throughout the day of changes in eta. There was a pretty big change in eta but that worked out for me because I was just leaving work to meet their technician. The technician (Roberto Ramirez) was kind and patient and explained what COULD be wrong and what was ACTUALLY wrong. He told me what to look for in the future and possibly how to prevent it from happening again. He told me how to maintain it going forward and some other tips and tricks that might help extend the life of my water heater. Additionally, he contacted the warranty company and worked with them to get the needed part today at zero cost to me which you would think might annoy a company or technician but he didn't seem bothered at all. I appreciated the time put into explaining everything to me as well as fixing the equipment. Would recommend. PS look online for coupons or specials to mention :-)

The objective of our household retrofit to our furnace was to install air-conditioning. The project…read moreat home was to retrofit our existing furnace, which was very new in the past actually, with air-conditioning associated with it. Tremendous workforce with diversified experience each member was extremely proficient craft. I'd like to cite specific individuals: Adrian D., Johnnie M., and David P. Subsequently there was. Section of one circuit that had a short individuals indicated above were diligent in remediating this issue and it was completed. Thank you very much gentlemen for a superb job completed by you journeymen; there was one circuit that presented a short and they tenaciously remediated the issue. Thank you, Michael and Martha

DO NOT HIRE - SCAM ARTIST…read more My father had an absolutely terrible experience. This so-called "air conditioner service man" is nothing but a scammer. He was paid in full-- over $30,000--for seven AC units, and not a single one of them works. On top of that, he stole over $8,000 worth of equipment that was paid for and never delivered. He never even connected the units to the power panel, making them completely useless. To make things worse, he left a massive hole in the wall, creating a safety hazard that we now have to pay someone else to fix. This man took the money and ran. Absolutely unprofessional, unethical, and should not be in business. Avoid at all costs unless you want to be ripped off.

Got ghosted by Matt and I have no heat. No text or phone call to cancel appt. I tried 3 times to…read morereach him.I had him put in a smart thermostat so I trusted him.