I've been using Target Optical for two years now, and although I've only had two annual eye exams…read morehere, both experiences have been outstanding. Every time I've come in, I've been greeted warmly, helped quickly, and treated with genuine kindness. Cameron (sorry if I'm misspelling your name!) at the front desk (the one with the moon and sun necklace and curly brown hair) was so funny and welcoming! Josh, the store manager, was especially wonderful. I had called about a week before my appointment because, unfortunately, it somehow wasn't on the schedule. Glitches happen! I rescheduled, and when I came in for my appointment, he remembered me by name from that phone call. Dr. Wilson was also incredibly kind and personable. Our conversation never felt forced, and it was obvious how passionate she is about her career. Every interaction I had with the staff felt genuine, and as someone with severe social anxiety, I felt completely comfortable talking with all of them. If you're looking for eye care in a welcoming environment with genuinely wonderful people, I highly recommend Target Optical at Hampton Village. Five stars, Ten out of ten, 100% on Rotten Tomatoes!

Unfortunately, we never got the chance to schedule an appointment because of the poor customer…read moreservice we experienced from the store manager, Josh. I called with a simple question regarding whether their office requires contact lens trials for patients who have previously worn contacts, and each response I received felt increasingly dismissive and condescending rather than helpful. In the end, I never got a straight answer & the interaction left such a negative impression that I ultimately decided to cancel my appointment altogether. Professionalism and basic courtesy matter, especially in healthcare-related settings, and this experience fell far below expectations.

I worked with Alina and it was a great experience. When I told her I was a retired teacher she…read moretold me about a teacher who inspired her. I was there quite awhile picking out new glasses. I noticed a few people coming in and Alina, or one of the other employees, addressed the people by name. Alina told me that Eyewearhaus has a, "Mayberry" feel to it. Well done

I've been a patron of EyeWearHaus for a dozen years. I'm very happy with the value -- both top…read morequality choices for glasses that I wasn't able to find elsewhere and even more with the exceptional, A+ service that I get every time I visit. The staff has never pressured me on sales or features to buy, instead they ask what I'm looking for and suggest alternatives from their unique lines, and offer their thoughts on which of my choices will look best on me. I appreciate the focus on customer service and understanding what I want, which unfortunately seems to be harder and harder to find.

My family member had a great experience at this location and on their website, so I decided it was…read moretime to give them a try for myself. I'd been wanting new glasses for awhile now, so I visited on a Friday afternoon and ended up ordering a pair that same day. The employees were all very kind and friendly. They answered all my questions and were very knowledgeable. I am generally pretty indecisive, especially when it comes to something like glasses, so I appreciate that they were very patient with me and didn't mind that I basically tried every pair in the whole store! I will say that the employee I interacted with the most was on the borderline of being a tad too pushy for my personal preference, but I appreciated her thoroughness, and I know she was just trying to help as much as possible. Under her recommendation, I ended up getting a pair that I never would've picked out for myself but ultimately loved once I actually tried them on! When I finally selected which frames I wanted to order, they asked for my information, as well as my eye doctor's information to request my prescription. They told me that my glasses would be shipped to my home in 5-7 business days. The whole process was very straightforward, convenient, and stress-free. I also love how you have 30 days to return or exchange your glasses if you change your mind. Highly recommend Warby Parker if you're on the hunt for a new pair of glasses. They truly have a style for everyone!

Good selection of eyeglasses with a friendly and helpful staff. Have bought 3 pairs of glasses in…read morelast 3 months. Nice to shop and get the glasses and fit you need and in less than 2 weeks the eye wear is delivered to your door!

Today I had an appointment with Dr. Alex Ammon who is very knowledgeable and helped me with…read moreanswering all my questions and concerns.He truly took his time and I'm so happy to be able to see well with new contacts and new glasses on the way! Tabitha helped me on the first part of the appointment and she's truly amazing! She did all the right things with a very professional personable approach. Natalia helped me to pick the perfect frames in which I'm excited to receive my new glasses! Thank you for being such a great office!

After getting pissed off with Clarkson, I polled my friends for recommendations, and wound up here…read more The staff and dr. were very attentive and knowledgeable! Lots of fancy machines. They have ordered me trial contacts to really make sure I have a comfortable fit + correct vision, and were emphatic that I can call and get in another fitting appt if these don't work out. They also take my vision insurance (VSP, which isn't that great, but also not the subject of this review).

I have been going to Eye Care Associates since the late 1980's. The staff has changed over the…read moreyears, but the quality of care remains excellent. Recently, Dr LaPointe and Dr Council have treated me, always with kindness and attention to my needs. The Medical Assistants at the Boulevard office make me feel welcome and are very professional. The Reception staff are pleasant and efficient. Without hesitation, I recommend Eye Care Associates.

I have been going to this ophthalmological group for several years. On my first visit Dr. Matthew…read moreCounsel redirected me to a retinal specialist , having noted a problem with my eyes. Since then I have relied on him for my care. He did the surgeries for the corneal implants. In addition, Both offices are well run--no long waits, friendly and helpful staff, pleasant atmosphere.

DO NOT GO HERE!!!!!! Horrible experience every time I go but tried to go back again because I need…read moreto order contacts. They refused to extend my prescription and made my come in to get it renewed. I have a have a 4 month old baby and got a babysitter for my appointment at 2:30. I arrived 15 minutes early and they told me my appointment was actually at 2. It was not! They then tell me that they can not see me because the Dr. is seeing another patient. The patient ended up being someone the WORKED THERE. They could have easily seen me. The Dr. was standing there doing NOTHING. Instead she offered me contacts THAT AREN'T EVEN MY PERSCRIPTION. How is that better than just extending my prescription so I can order new contacts?! ALSO I had to call multiple times to make this apppointment and was hung up on twice. WILL NEVER RETURN!!!!!

I strongly advise others to avoid the Pearle Vision store at 1758 S Hanley Rd, St. Louis, MO 63144…read morebased on my extremely poor experience over the past three months. In December 2024, I ordered a pair of progressive prescription lenses, using my own frame. I paid $571 out of pocket after applying my EyeMed insurance benefit, and to this day, I have not received a single usable pair of glasses. The first set of lenses caused double vision and had to be remade--Pearle Vision's own doctor confirmed that my prescription was accurate and suspected incorrect optical measurements. I received the remade lenses sometime in February, but they still didn't work. After another eye exam in early March, I was again told it was likely a lens or measurement issue. I completed a remeasurement on March 6, and was told the lenses would be remade again. When I followed up on March 28, I was shocked to learn that nothing had been done--the staff member who helped me had left the store, and my case had simply been dropped. I also later found out that the original store manager had left, which may explain the disorganization--but it does not excuse the failure to properly hand over customer cases or communicate with me. To make things worse, when I returned to the store to ask for a refund, the new manager told me it was store policy not to give refunds--a policy I was never informed of at the time of purchase. When I asked her to speak with her supervisor, she told me she couldn't make the call because the supervisor was located "in another part of the country." This was at 12pm noon, during business hours across all U.S. time zones, so the explanation made no sense to me. She told me I'd have to wait three business days, despite the fact that I was standing there in the store--having taken time off work and come out in the rain to try to resolve this issue. Rather than showing any willingness to help, the manager simply said, "We're done here," and asked me to leave the store. I did not feel she took my situation seriously or made any sincere effort to resolve the problem. I have already returned the non-working lenses to the store, but I am now out $571, have no working glasses, and have also lost my EyeMed vision benefit. I will be contacting Pearle Vision corporate, EyeMed, my credit card company, and consumer protection agencies to report this experience and request a full refund and insurance benefit reinstatement. If you care about your vision, your time, or being treated with basic respect as a customer, I strongly recommend avoiding this store.

Exam: Eye exam, contact exam, retinal imaging…read more Contacts: Precision 1 (Alcon) one a day contacts Pros: exam was great! doctor was very knowledgeable and gave me suggestions to help with allergies and dry eyes. Also, my last doctor, not at this location, said I wasnt a great candidate for contacts. However, this doctor actually did the exam and gave me some great alternatives in contacts. Loved that he had suggestions and listened to my wants while also giving his professional opinion. I ws in and out of the place. Dr. Was masked and gloved when doing my exam!!!! Cons: there was an older white woman working at the front who came from behind the counter to watch a Black couple look at glasses. She was literally staring at them. The other person at the desk had to call her to help another customer who was trying to get her attention. The couple did not steal. Overall though, the experience was really pleasant I would come back!

As I stated on other reviews, I don't like eye wear shopping. But since I do need to see, alas, I…read moremust. Moseyed into Visionworks before Christmas. Tried on several pairs that either I liked, my daughter didn't or vice versa. The salesperson assisting me suggested the pair I ultimately purchased. She was patient and explained why this pair suited my face shape and size. She asked if I belonged to various groups and I was able to take advantage of an unadvertised discount. They were still pricey though! Glasses arrived and they look and fit great. I get lots of compliments on them. Customer service during and after the sale has been excellent. I've gone by another time since receiving my glasses. Don't "overlook" Visionworks when looking for eyewear.

I went to the South County store with a coupon for $60 for one pair of glasses and ended up…read moreordering sunglasses as well. J.C. Penney messed up the sunglass order not once, but twice. At that point, I told them to forget the sunglasses I would just take the glasses. Even though it was their error, the sales rep was not going to refund me until I threatened to call corporate office. Then, I was told that since I had purchased 2 pair of glasses, my coupon no longer applied. So, I ended up paying $200 for a fairly cheap pair of glasses. I called in to customer service to report it and they transferred me to someone else....and never did get the issue resolved. Customer service at that location is horrible. Worst experience I've ever had. DO NOT GO!!!

Note: this review is for the location in West County mall…read more Took my mom to get her new glasses which is usually not an easy task. However I was pleasantly surprised today as Josh is totally awesome!! He was not only very patient with my mom's trying on different frames, but also looked for every discount we were eligible for. He was so friendly and fun to talk to and attentive to my mom's requests. Josh really made our day!