Their customer service was so poor and their estimates were so overpriced, I did not have them do…read moreany work on either of my vehicles. They were only interested in accident claims where they could charge more to the insurance companies. If it's not involving an insurance claim, don't waste your time.

So thankful to have my car back and it looks fantastic! A big thanks to Miles for managing the…read morerepair and keeping me updated throughout the process, and to the shop for setting me up in a loaner so I didn't have extra rental expense. Everyone was super nice and made this experience very easy to deal with. Working in the insurance industry I can assure you, it doesn't get any better than this! Thanks again guys!

I read another review and I agree that I also wish I could give this business more than five stars…read more We were so impressed with every interaction with the owner and staff. I reversed my bmw into the top of our garage door and was feeling stupid for doing it. The owner was really kind and reassured me it happens a lot.(true or not I do appreciate him making me feel better!). The pricing was really fair. They ordered the necessary part and scheduled the work promptly. They had us in and out same day and the car looks like new again. They even detailed our car before we picked it up! Rarely do you find this level of customer service anymore and we will be back for any future needs (hopefully never for the same thing!).

This place is truly amazing. It was like a time warp when it comes to customer service I couldn't…read morebelieve how friendly and fast they were. You drop your car off on time, they start on time and they give it back on time. They shake your hand and thank you for doing business with them and they detail your car for free! When I was leaving, I honestly felt like I was robbing them. Amazing experience and we will never use anyone else.

Adrian was terrific. He let me know exactly what he was going to do, how long it would take, and…read moremuch more. My daughter's RAV4 looks better than ever -- the paint scuffs and chips on the front end are gone, fender flare above the right front tire was replaced, and the passenger side mirror is as good as new. Thank you!

Adrian was prompt in responding, on time for the work and very professional! If you are looking for…read moreone of the best mobile repair professionals, Adrian is your solution!

After paying Costco Tires $56 to install and program a new set of TPMS sensors in my 2009 Kia…read moreBorregeo, the TPMS warning light was still on. They told me I needed to drive the car for 15 minutes or more at 30mph or more in order to "reset" the TPMS error lights. So, I drove it on the freeway to Coeur d' Alene and back (40 miles each way) and the TPMS warning lights didn't reset. So, after a little research, I downloaded and printed the TPMS reset procedure from Kia, and took it back to Costco Tire. The procedure I downloaded said to scan the TPMS sensors and then connect the scanner to the OBDII port to upload the sensor ID's to the car's computer. The Costco "technician" brought out a scan tool and scanned all 4 of the new TPMS sensors. I looked at tool they were using, which didn't have an OBDII cable to connect it to the car's computer. I asked the "technician" how he was going to upload the new TPMS sensors RFID's to the car's computer and he gave me a blank "deer in the headlights" look. I explained that scanning the RFID's of the new sensors was only the first step in the process, and that in order for the car's computer to recognize the scanned RFID's for the new sensors, he had to somehow upload the scanned RFID's of the new sensors to the car's computer. I asked him how he was going to accomplish that if his scanner couldn't be connected to the car's computer. Again, I got a blank look and he said "I don't know... our scanner works with the brand of TPMS sensors we sell, and we program the sensors before we install them in the tires." FWIW, that answer makes NO sense. The scanner has to connect with the computer in the car SOMEHOW to upload the RFID's of the sensors, or the car's computer ISN'T going to recognize the signals it receives from the new sensors. I tried to explain this concept to the Costco Tire "technician" a couple of different ways, but he just wasn't "getting it". So, at that point I gave up on trying to educate the Costco Tire "technicians" on how TPMS system technology works. I decided it was a waste of time and I left Costco. On my way home I decided to stop by the Tire O Rama on Sprague. When I walked in, I asked Josh, the guy at the counter "Do you have a TPMS scanner that can connect to the OBDII port of my car to upload the scanned RFID's of a new set of TPMS sensors?" His reply was "we sure do". I explained the issue I had with Costco Tire and he said "hang on, let me grab my scanner". After he retrieved the TPMS scan tool, Josh and I walked out to my Borrego, and he scanned all 4 TPMS sensors in under 2 minutes, and then he connected the scan tool to the OBDII port of my car. He pushed a couple of buttons on the scan tool, and within about 3 - 4 minutes he had uploaded the RFID's of the new TPMS sensors to the car's computer and also cleared the TPMS error codes to make the TPMS warning lights go out. I was VERY impressed. Josh obviously understood how a TPMS system works and what it takes to fix TPMS error codes. When I asked Josh "what do I owe you?" he said, "nothing, don't worry about it". What an INCREDIBLE customer service experience! Josh was very professional, knowledgeable, and helpful. Give that young man a raise! I can guarantee you that I will NEVER go back to Costco Tire. From now on Tire O Rama will be my "go to" for tires or tire-related work or repairs!

I very confused about my appointment here. I didn't receive a call back and this is disturbing. I…read moredon't value this company as much as some people. And I didn't get the services that I requested. Maybe next time I will go to another Tire-Rama. I do value these services, but this particular location could do better didn't receive the services I requested.

if I could give less stars I would. They didn't do the job I hired them to do and charged me for…read moreit anyway. Once I realized I was scammed I had to argue to get my money back, even though they admitted they didn't do the job. If you value your car do not take it here!

I wanted to have a wrap job done on my Jeep. This place was recommended by a friend and I did my…read moreresearch and could not find anything bad about them online. When I first got the quote from them they told me they would need my vehicle for 4 days. I told him what color I wanted and a week later he asked me what color I wanted. It hadn't even been ordered yet. So many details I could go into, but that would make this review 25 pages long. Instead of 4 days, it took 6 weeks. They acted like I shouldn't be upset about that, not having my vehicle for 6 weeks. They kept making mistakes. They kept having to repair flaws of theirs. They kept telling me it was done then when we would show up it was either not put back together yet, or there was some flaw he wanted us to bring it back for. They gave us $1000 discount for the trouble. Then when we paid and got the invoice and my car, I emailed him and let him know there were a few flaws still on the vehicle and that he had charged me $300 more than the quoted price for the door jams. Then he emailed me and told me this job should have been $4000 more than the quoted price and threatened to charged me the $1000 that he discounted us. I have checked with their competitor and the job would NOT have been $8000. He was upset that it took them 6 weeks . They had plenty of time to fix things and get it done right the first time, it was their choice to keep trying to slide things by me. We are 1 month into winter and the vinyl is pulling away at areas on the vehicle and chipping. Horrible job!!!!!! Do not go here!!!!!

Glen and the team at Anderson's Collision do great work…read more They got me back on the road after my car accident. They were friendly and had great customer service.

I have been doing business with Anderson Collison for over 25 years. The best of the best,…read moreintegrity near perfect if not there!!