Had a leaky tire due to a nail and they patched it for free!! Everyone there was super nice and the…read morecustomer service was too notch. So nice in fact, even if it wasn't free, I would go here just because it was the least intimidating auto shop I've ever been to. Everyone go here!!!

Great place with great service and prices! They get you out fast and pain free. I have purchased 2…read moresets of tires so far, a set of rims and many alignments. They have always been great!

5/5 Stars - Highly recommend!…read more I recently bought a new set of tires for my car here, and the entire experience was outstanding. The staff was incredibly helpful and knowledgeable--they took the time to ask about my driving habits, vehicle type, and what I was looking for, then walked me through the options to find the perfect tires that fit my needs and budget perfectly. No pushy sales tactics, just genuine advice that made me feel confident I was getting the right ones. The management was equally great; everything was handled smoothly and efficiently from start to finish. They even double-checked the fit and balanced everything perfectly before I drove off. Prices were fair, service was quick, and the team was friendly and professional the whole time. If you're in the market for tires, this is the place to go--excellent customer service and real expertise. I'll definitely be back for any future needs! Thanks again to the team!

Amazing people. Monique Ashielgh Mer and Martin were extremely helpful. They got me in and out and…read moreexplained everything to me

attentive service. fair pricing. Appropriately quick repairs/service. Nice staff. Clean and…read morecomfortable space. Listens to their customers. Work very hard to address and ameliorate your issues. I will ABSOLUTELY return next time I need their services. Give them a try. I think you will be pleased.

i wish i could give a zero because how can you come get my tires and im not even 30 days past due…read moreplus i have ask for a appointment to remove a nail out my tire and i was told that i would get a call and never did. nail has been in my tire for over 6 months but you got your payment ever month. now i can not have until the 29 to pay my bill when i never went this late for one and i've been driving around for months with a nail in my tire and what happen to my tire rotation!!!! like you want you payment but youdo not want to do your job!!!!

I recently puts some rims and tires from them. Only been a month and a half. One of my center caps…read morefell out and I was told to come up there and they would fix the issue. I get up there I was told that I have to pay for another one, they are not and my warranty isn't going to cover it. So basically, if anything goes wrong while I am paying you almost $400 a month I have to still pay to get repairs and the equipment. So, I told them I will bring there equipment back and be done with it. Ok, cool is what the employee tells me. Be mindful I just made my payment two days agonizing Thursday that was due on Friday. Today is Saturday. So I ask do I get my monies back cause I paid and I am not using the equipment. I was told no, we keep that money. So to everyone please don't go here. Anyway they can get you they will. But what they don't realize is my career is also a blogger. I will be giving my review to the BBB next.

Extremely personable, informative staff…read more Was able to get a same day appointment for an oil change on our Macan. Service was quick, accurate and extremely fairly priced. Will absolutely put this location at the top of my list for any future needs.

I have reported this to BBB as well. WARNING: DO NOT GO TO THIS shop. I will never use any Butler…read moreAutomotive for anything EVER again. On 06/23/2026, I took my vehicle to Butler Automotive West, Inc. for diagnostic and repair services. I was charged $2,500 for the repair. Within the same hour of picking up my vehicle on 07/02/2026, it broke down again with the same issue that was supposed to have been fixed. When I contacted the shop to report the immediate failure, I was told it must have been something I did, even though the vehicle had barely been driven since leaving their shop. They refused to take responsibility for the failed repair or offer a reasonable explanation. I had to pay the tow service because I wanted it towed to my residence instead of being towed to Butler Automotive again. The business charged a substantial amount, did not fix the problem, and then suggested towing the vehicle back to their shop--potentially to charge additional fees. After paying $2,500, my car should not have broken down the same day. I paid nearly $200 for diagnostics alone; they did not even diagnose the issue properly. The tow man told me immediately that the alternator or the battery is the issue; it's the fuel injection system. I asked that it be checked when I gave them my car to fix, and they clearly ignored me and obviously didn't even do a diagnostic test, and their mechanics can't be smart. Butler Auto is A SCAM. Money-hungry liars. I cried to them, literally cried, begging them for help with the bill. I let them know my situation that I couldn't pay $2500 upfront, begged for in-house financing, and they refused to help in any way. Desired Resolution: A full refund of $2,500 for ineffective repair services. A written explanation of the diagnostic and repair process. Accountability for the immediate breakdown following service.