Last Saturday I went out early and played a round of golf. Afterwards, I ran an errand and was driving home when I was coming up on Class Hyundai. My lease was coming up in June and I decided to stop in and schedule an appointment to discuss my options. I was immediately greeted and asked to speak to John Rancourt, who I have dealt with several times in the past. Every time John has been very helpful and informative. This experience was even better. We went through several options such as purchasing my current lease and other vehicle options and lease prices. John took the time to show me the other vehicles and go over the the positives and negatives about each. There were not many negatives as all the vehicles were very nice. I decided to test drive the Tuscon SEL. During the drive I asked if I could stop by my house to show the wife and see what she thought. She had no idea I was doing this. She loved the car especially the color. At that point John had me hook, line and sinker. John got the paper work ready and Nick in finance was very helpful and explained everything to me in regards to the lease. By the way, the vehicle had just got off the truck the night before so it had to have a vehicle inspection and dealer prep. Overall, the whole process, from going into the showroom to going home in a new car, took a total of 3 hours. John kind of joked that leasing me a car was not what he thought he would do that day, I basically said me to. I will definitely use John again for my other vehicle purchases. Great job John, Nick and the staff at Classic Hyundai !!!!! read more

I have been researching the Hyundai Tucson for a year now. I owned a Honda CR-V, test drove a Kia Sportage, Mitsubishi Outlander... I knew exactly what I wanted and it was a Tucson. The others didn't come close to the technology and styling of the Tucson, not to mention value for the price and safety. The exact model, with the accessories that I was looking for, was not available in Michigan right now, so I started looking out of state. I contacted six different dealers, from Wisconsin to Ohio. Classic's two local competitors (Spitzer and Bedford) were doing 2K to 3K "market adjustment" upcharges, to start with! One of them was not offering the current Hyundai 0% financing deal either. Basically preying on hard working citizens and taking advantage of market conditions... Vivien, at Classic, was incredibly responsive to all my inquires and emails! She is very well spoken and personable, but yet very professional. Classic made my 2022 Tucson purchase a great experience and well worth the 4.5 hour drive from Michigan! Not only did they offer the 0% financing deal, but they also honored my military service and gave me the extra $500 rebate! I highly recommend buying from Classic, and working with Vivien! I will even recommend them to my family and friends, and let them know it's worth the drive from Michigan! Thanks again Vivien and Classic, for helping me purchase my amazing 2022 Tucson!!! read more

The entire experience was amazing. I applied for a Hyundai manufacturer loan on their website in about 3 minutes.Was approved instantly. I then applied at a few other places to get the best deal.Rick case and ganeley. Rick case approved me with a higher interest rate and just keep calling after I told them I was thinking it through. As for ganeley, the uses very dishonest threat about my credit score being lowered if I applied anywhere else. Really felt like they were attempting to intimidate me into going through them. Once I decided a few days later, I went in and had many choices of model,interior and exterior colors. I absolute love my new car. Exactly what I wanted. Great warranty. Better than every other manufactures warranty in the same price range. Includes free oil change and car washes. I did a few weeks worth of research. If you are reading this Hyundai value per dollar is better than anyone else. Classic is honest,professional and fast. Your best choice is classic Hyundai in mentor right of the 615 exit. In 10 years when I need another car I already know where I am going. read more

Vivien Garris was my initial contact with Classic via the Edmond's website when I was looking for my 2019 Hyundai Sonata SE. She gave me some initial information about the car and even supplied the Carfax. I was very happy about that. The only thing was confusing to me was when I was passed over to another salesman. This was not explained to me. However, David Castellanos was very easy to work with and I am glad he was my sales rep. I knew what I wanted and he provided the out the door price to me and laid everything out for me. I thought the process was very transparent. David was patient with me when I called 5 minutes before the dealership closed and agreed to my request for a car inspection. I ended up buying the car and I am very pleased with it. I would recommend Classic to anyone who is looking for a Hyundai or other model. They have a lot of dealerships all close to each other. Thank you David and Vivien for helping me purchase my first new car in 13 years! read more

I am very pleased with my experience with Classic Hyundai in Mentor. First off I want to say my sales person Jenn Wilson was awesome! I had worked with her a few months back and we could not get the numbers where I needed them to be at. To my surprise she called me on Friday and asked if I was still interested in a Sonata because they had a new special they were running and she thought she could help me get into the car and save me $$$$. She was right, yesterday I left the dealership very happy in my new 2015 Honda Sonata SE. She was able to save me $150 from my current payment. I will probably save that much is gas a month as well!! Jenn was very knowledgeable, professional, patient and went the extra mile to help me. I will be recommending her to all my friends. The sales manager Mike Petrangelo also gave me a good price on the Honda I was trading in. The finance guy Scott Geller was very nice and helpful as well. Vanessa Kasky read more

I was very interested in a GV70. Made an appointment with the perfect salesman for me, Joe Kennedy, and drove an hour to Mentor to see the vehicle. The model that I wanted was waiting out front for me. After a tour of the beautiful Genesis facility, I test drove the car and it was more than a I had hoped for. I appreciated the 'no pressure' attitude and the simplicity of the transaction process. Jamie, the Sales Mgr, and Kyle, the Finance Mgr, were also very helpful and extremely personable. Since I lacked all the documents, Joe drove the car to me the next morning and spent considerable time explaining and showing the numerous features; he wanted to ensure that I was knowledgeable and comfortable before I left. I've purchased numerous cars over the years and this was my best experience by far. Great cars, great facility, and especially great people, what else could you want? Dom D read more

I shopped around for a good lease deal and Classic Hyundai had the best price for my lease Lease. I was not sure what brand i wanted, but for a great sedan with lots of features, and 18000 miles a year, no one could touch the deal I got. The service was top notch too. They had two models I was looking at ready to go when i got there. I test drove both, and Kyle was great explaining the features of each. There was no pressure to do anything. After I made my decision, Kyle and the finance manager walked me through the paperwork, introduced me to the service department, sent me up with scheduled emails for maintenance, and then took me to the car which was prepped with gas. Then Kyle setup all the features such as my bluetooth, bluelink, XM, etc. Kyle even helped me with my rental return. Looks like I am a customer for life! Extra special thanks to Rich Llyod who was also very helpful! read more

I had stopped into my local Hyundai dealer prior to making the trip to Mentor and it was a vastly different experience. I could tell the salesperson at home had been prepped to say certain things at certain points of a proposed sale. (I've worked in sales too, and I recognize the psychology behind what you say when). Regardless, it seemed his hands were tied with what he could or couldn't offer. He was new, so maybe that was for the best. However, Matt at Classic was very at ease and was more or less interested in what would work best for me-as being the main priority. He took time out of a day off to come in and get everything ready for me, and even with a little recall for a curve ball everything went smooth and there were really no surprises. Which is saying a lot for never having purchased a car from a dealer before. read more

I had an amazing, professional, knowledgeable and time efficient buying experience from the General Manager, Mr. Todd, my salesman, CJ and finance manager, Nick. The GM answered majority of my questions over the phone. He was very patient, polite, and knows his inventory. He said, "when you come in I'm going to have CJ assist you he is a genius!" CJ certainly proved to be that plus professional, observant, courteous, patient and valued my time! Nick in finance continued the experience. He wasn't pushy, he was detailed, patient with me and also valued my time. I can't think of anything they could have done better to improve my experience. The whole staff also was pleasant including the receptionist. Everyone who pass by me spoke with a smile. This was truly a "Classic" experience! #teamgv80 read more

Nick is the VERY BEST if you are looking or purchasing/leasing at Classic Hyundai. He has been at the store for some time and has a HIGH level of creditability with Jim Brown/Classic to make the very BEST of deals. Just leased another Sonota but considered a Santa Fe and Nick helped making the decision easy. He was able to find additional $'s and then with his cred with the General Mrg. was able to get a deal MUCH less than other Hyundai dealerships. Professional, enganging and forthright in his dealing. Hey, great follow up and never rushed to explain the features on the car. Cannot go wrong with Nick V. We enjoyed working with him. NjS and MeP (Forgot, Nick came to the house to set up garage door opener and final Bluelink connection.) Nick Vaidean nvaidean@driveclassic.com sales read more

Just wanted to say how much I appreciate Michelle in sales. She worked with me on pricing over the course of a few days. She was extremely helpful and trustworthy. I feel confident that if I went in to purchase I wouldn't have to worry about anything being different than what we spoke about on the phone. I ended up going to a different dealership because they offered a slightly lower price, but they ended up being super shady, and while I finally got the price I was quoted by them, they tried to rip me off multiple times in the process. I would definitely recommend Michelle and Classic Hyundai, I've purchased a vehicle there before and had great service then too, and will always keep them in mind for future purchases. Thanks again to everyone there for the excellent customer service. read more

We have always loved Hyundai and have purchased 6 cars from them. Both John Rancourt and Andrew Chesler were great salesmen. John was extremely knowledgeable and helpful. He assisted us in finding the right car for me explaining the differences between the ones available. He was very patient and kind. During our discussions my son indicated he may be looking for a truck. John mentioned a truck that had just been traded in and thought it might be a good fit. It was!! Andrew went back and forth between us and the service area to help answer all my son's questions. He also helped me with the instructions for my car (all the new gadgets). Nick, the finance manager, was also knowledgeable, helpful, personable and friendly. Thank you John, Andrew and Nick!!! Thanks Hyundai! read more

Huge Thank you to Nick Waterbury for the fabulous job helping me into my new used car. This was #10! My tenth vehicle that Nick has helped me purchased, and it was actually for me! Thank you for taking my calls and answering my texts regardless of what time it was when I found something I was interested in. I am so happy to see you advancing in the company! Thanks young Tyler for test driving with me, talking movies, and chatting about naming my car. You also made my paperwork process easy. I am thankful for all of the Classic staff at Hyundai that helped in any way. Buying a car is exciting however the process can be scary and having friendly people helping through the process and the knowledge they have is unbeatable! Thanks for a job well done Classic Hyundai! Mrs LoConti read more

If you're like me you dread shopping for a new car. It's kind of funny because I had planned to check out new cars today and wondered to myself why it is the majority of salespeople were arrogant overbearing guys who seemed to speak in another language designed to confuse customers. So, because I already had a Sonata leased through Classic Hyundai I gave them first shot. I wasn't expecting to buy anything. Jamie Oschip met me at the door and I was out of there with a great deal in two and a half hours. Jamie is by far the best salesperson I've dealt with and I will be returning and asking for her specifically. You may prefer other vehicles but if you're in the market for a Hyundai then ask for Jamie. She won't waste your time. There is no B.S. from her. read more

Went to Classic Hundyai yesterday to just look at cars. Danny Reed was just walking out of the building and asked if he could be of some assistance. I told him exactly what I did and did not need. He seemed very knowledgeable about Hundyai cars and left no questions unanswered. He started with the Accent. I talked myself into the Elantra (and we found it was actually cheaper for me). Lo and Behold comes along Zach and he finds that the Sonata would better fit my needs. They both knew it was very important for me to not spend hours in with the finance guy. I was in and out with the new car in less than one hour. (yes, I didn't even test drive it, although they offered many times) Very nice car. Thank you so much Danny and Zach!! read more

Brett Leikin was a great salesman at Classic Hyundai!~ We flew up from Florida to lease a 2013 Hyundai Elantra for my mother in Barberton. When we arrived at Classic Hyundai after flying all morning, Brett promptly greeted us and proceeded to show us the car of our choice. He was very professional and courteous as well as knowledgeable about the car. The lease process went very smoothly thanks to Brett. No hassle transaction, straight forward deal, without the stress of leasing a new car. I felt very taken care of and trusted Brett. Brett even had a bow tied to the steering wheel that was a nice touch to celebrate my mother's new car. We recommend Classic Hyundai and Brett Leikin when shopping for a new or used car. read more

I inquired about a vehicle online, and reached out to see if I could stop in to view it. When I got there they were all very nice. John was our sales guy, and I loved the fact that they weren't pushy at all. I was in and out. Told them I would come back later with my decision. I emailed John and told him I would be back to see him. when I got there they had the car clean and the gas tank full for me. All the paperwork was ready, so we just had to go over it, sign it and get out. He offered our kids snacks and water. They were amazing, I highly recommend anyone looking for a vehicle, check them out! Great pricing also, and willing to work with the numbers that are in your budget! Nice work guys! Keep it up! read more

Upon arriving at Classic Hyundai, I was immediately greeted courteously by their representative. It was clear that they made additions to protect their staff and customers as it relates to the viral pandemic. Being a female, I have always been apprehensive when it comes to anything car related (buying, leasing, or repairs), but I almost never feel that way when I go to Classic Hyundai in Mentor. The agent, Jamie Oschip was knowledgeable, personable, and quickly put me at ease. It was late when we finished the leasing transaction, but I did not feel rushed into making a decision. I appreciate her professionalism and her focus on details. I would recommend Classic Hyundai to anyone looking for a car. read more

This is my first Hyundai, and I'm really grateful Jamie O. was my sales person. She is friendly, very knowledgeable, and made me feel comfortable throughout the whole process. I leased a top of the line Tucson, with tons of bells and whistles. Jamie talked me through all of them, asking if I had any questions. She even suggested that I make an appointment in a couple of weeks to come back with questions. She said my car had a lot of technology on it and she wanted me to get the most out of it. My husband drives a Hyundai that has almost 100,000 miles on it, and it's still going strong. He has always taken it to the Classic Hyundai service department, and he has always been pleased. read more