I trust Fetch to take good care of our cat while we are away. Tom is awesome!!!! Teresa S.read more

OUTSTANDING service! I was a little nervous about finding a dog walker for my little doggo, but…read moreFetch was exactly what I was looking for! I spoke before hand with the owner and told her all of my concerns and after a day she called me and arranged for a meet and greet with Gabby (dog walker). On the first day of the scheduled walk my dog did not want to have his leash put on and even growled and showed his teeth to gabby. She was so kind and patient with him!! She spent 1 hour trying to get him to walk with her... she truly loves what she does and it shows!! He eventually got acclimated to her and now he loves her!! Thank you Fetch from the bottom of my heart for taking such good care of my beloved doggie!! They keep a journal of each day's walk and also send you photos and you really feel like your pet is in the BEST of hands!! I highly recommend them!!

Tl;dr: Do not use this company if you have a pet with medical issues that needs medication. Hit or…read moremiss with individual sitters and you have no choice or control over who they send over. I will never use them again after my TERRIBLE experience. Initially used this service for a short business trip with success so tried again for a longer trip to see family between Christmas and NYE. The company sent a sitter I had never met who incorrectly used the pill injector on my sick, elderly cat and forced her to swallow the over inch-long applicator tip. Resulted in $3,000 emergency vet surgery to remove that I had to manage from out of town. So deeply stressful for me but mainly my poor elderly asthmatic cat!! They handled it but SO unnecessary and only happened bc of their bizarre business model where they pick whichever of their employees are available, not someone who knows your house/pet. So if you get one who knows what they're doing you don't necessarily get them again - it's totally random from the customer's perspective. Instead of enjoying my family I had to spend the time managing the emergency they created from afar, stressed and fuming that I trusted this company to send someone competent to care for my sweet older cat. After the first disastrous pill delivery issue they sent the **same person** again a day later who clearly doesn't know how to give a cat medication and she, again, incorrectly gave my cat her medication!!! My cat gets ill if she misses just one day, the medication is a high-dose steroid for her asthma. The employee did not know how to give her the pill, but still marked the medication as administered on their form (I only figured out it didn't happen when I read the notes) and instead of giving her the pill rubbed it on her gums -?!? I am FURIOUS for my poor cat and at the incompetence of this employee they continue to use, along with the management that assured me they know how to give cats medication and yet still sent this individual out after it was proved that they cannot give a cat medication effectively. The other employees seemed to be ok but I had no choice over who they sent over, meaning every visit was a gamble. If you need anything beyond the most basic service, avoid avoid avoid!!!

This review update is loooong overdue. We've been customers of Sitters4Paws for over 6 years now…read moreand they're just fantastic!! The sitters care for our fur babies so lovingly - we always travel with such peace of mind knowing our boys are looked after so well. They have an app now which makes communication even easier - they send emails/messages and many photos with every visit. The sitters follow any instructions very well - we used to have an elderly cat that needed medications and they took care of it no problems! Making reservations for visits in their app is so easy and they approve them very quickly or reach out if there are any issues or questions. They get very busy around major holidays but always make sure to give us a heads up before things get full - above and beyond! On our first visit, a manager came out to the house and met our pets and set us up with a very solid lock box for the house key that the sitters use to enter and exit. They check the mail and will water plants if needed too. They always give our boys so much love and treats and make sure they get some play time in every visit. They fill their food bowls, top off the water fountain, scoop the litter, and even sweep up! Great service! Their prices have gone up quite a bit since we first signed up - but what hasn't nowadays? Lol - their prices are comparable to other sitting companies locally and it's worth it for the peace of mind we get - huge ty to all our sitters and to Sitters4Paws for all your love and care!

Called lots of places that wouldn't see my cat in an emergency, and this place immediately took me…read moreand were very helpful. They even checked him right away in the waiting room in the meantime while I was waiting for a room.

Today (June 8) was the day that every pet owner dreads. After twenty great years, we had to put our…read morecat to sleep. I took him in, told them what needed to be done, filled out the paper work, and they took the cat. Then they asked me to take a seat. One hour later I was taken back to see the vet who told me all of the things wrong with my cat. I finally realized that he was trying to convince me that the best option was to put him down. When I explained that this was the reason I was there, he seemed surprised and said he would get the proper paperwork for me to fill out. I explained that I had done that an hour earlier and that he was actually holding the completed paper in his hand. He then left the room. I paid the bill and departed. In looking at the invoice later, I noticed that $115 of the $398 total was for a consultation that I hadn't asked for and certainly didn't need. The vet was certainly knowledgable but this miscommunication made for a very unpleasant day. All things considered, it seems like the $115 for this unnecessary consultation should be refunded. Mike C

Jorge was very welcoming, greeted us at the door with a big smile…read more He brought us in took my dog's leash off to bond with my dog. Asked me a few questions about my dog. We reviewed a few inspirational pictures. My request was, I did not want my dog shaved and wanted her to look feminine. Jorge executed my request. Very happy with the service. Street parking in front of the parlor. Can't miss it, cute pink and white "house".

Took my 7-month-old Yorkie in for her very first grooming, and honestly, I couldn't have picked a…read morebetter place. Right away, the vibe stood out--clean, calm, and nothing like those overcrowded shops with stressed, barking dogs in cages. It made a huge difference, especially for a puppy's first experience. The owner is super friendly and patient. He really takes his time with each dog, You can tell he genuinely cares about keeping the dog comfortable, not just rushing through appointments. My Yorkie came out looking amazing and, more importantly, not stressed at all. If you want a place where your dog is treated with care and the whole experience is low-stress, this is definitely the spot.

Hadia was great with our dog. We gave her very last minute notice (the day before) and she promptly…read morecalled us to offer assurance that our pup would be in good hands. We walked her through his paw injury and our treatment plan for him. She went above and beyond with it while we were away, taking extra good care of him to the point where she bought her own supplies for him. She really cares. She also sent us regular updates and was very responsive. Couldn't recommend her enough.

Best doggy day care in town! Hadia treats our Pup like her own and goes above and beyond any doggy…read moredaycare/boarding and even some family members would do. Progress photos and videos throughout her entire stay to ease your mind. Plenty of walks and backyard play in her big yard. We know she's cared for with 100% love and attention!

They have little kitties up for adoption and they are the cutest. I like how there is a pet eashing…read morestation. Ive seen people bring their dogs in to wash them. They had different litters out and showed how they clumped. Im guessing to see which one would be better for the litter robot. They do have deals sometimes. This place seems to be the only place that carries smart cat litter that i was trying to try out. The workers are nice too.

I used to go to the location in Glendale, but now this one is closer to me. I love this store…read morebecause of all these new foods and vitamins for dogs, and that in Glendale they always take the time to talk to me about new products, and they always reassure me I'm not asking too many questions. But this store was so different. I came in with my husband and talked to a salesperson named Megan. She started off friendly, but I couldn't say more than 2 words without her cutting me off. She kept talking over me and telling me I need to get these supplements for my dog. It felt very pushy, and I tried to ask what they're good for, but she would not stop talking to listen. Finally I got to ask what the price was, the only thing she listened to, and it didn't seem like a good value to me, so I said I'd pass. She got snippy with me and said I should invest more in my dog's health if I cared about him. Very rude. I miss my Glendale store. But this one has cats for adoption and they are very cute.

We always board our nervous pups with them when we go out of town. They take time to get to know…read moreeach one, and remember and recognize progress from one board to another--months apart! These people not only love dogs, they are sensitive and responsive. There has been very little turnover in staff during the years we have used Bowhaus, which also speaks highly of the place!

From what I experienced everything went surprisingly well…read more I've passed this location multiple times and after making a quick phone call. I was lucky to get an appointment the next day. Worked out perfect. Just took a phone call! Upon entry I could already tell it was a good choice. Super friendly staff, very gentle and accommodating. I had mentioned my Miniature Schnauzer has anxiety and can be slightly difficult to work with. So to hear them reassure they will be extra gentle was gratifying. Also because it was our first time there we were asked to bring in the latest vaccines to ensure safety. So that we did! After all the introductions and letting go of the leash from my clingy little boy. It was time to wait for the pick up call. Just an fyi I asked for a Mohawk, short body shave and some facial features that are a custom to the Miniature Schnauzer breed. You'll see from the photos below that they delivered! Just want to mention I am super grateful of the communication and updates they had given me. Like I had mentioned my little boy has anxiety so being with someone new I knew he wasn't going to take it too well. Yet they managed to call me inform me he was a bit tense, and extremely rebellious aka Snappy. If you know what I mean....So for them to mention that he needed to be muzzled was completely okay with me. The fact I got a call to let me know what's going on proves to me that they are caring. One for their staff and two for the safety of their little clients. All in all, about 5-6 hours lately due to breaks in between to ensure my Paco was not hurt during the snips. It was time to pick up my little boy! And wow was he happy to see me and so was I! Also disclaimer! Their pricing is beyond reasonable. I mean I was paying almost double at another location and wasn't receiving half of the requests I had given out. So that was very notable! Last but not least always tip! Be kind. These people work hard and deserve all the thanks they can get. So now that we are done with the majority of the review. About my boy, he melts my heart every minute, everyday and every time! Hats off to The Bowhaus Pet Company for making him look so adorable!

We have been with Reid for 3 years - I trust him with my dog Lemon whole heartedly. More…read moreimportantly, Lemon LOVES staying at Reids! When she realizes that we are driving towards Reids she gets super excited! She runs up to him and jumps with joy! When we first moved to LA, I was struggled to find a place where I felt Lemon was safe and cared for. I luckily found Reid and have been extremely happy! I actually can relax on my vacation know that Lemon is having the best time ever and if anything happened to her she would be taken care of. There is an interview process for the dogs, which I love, because I know that Reid knows what to look for, so I know that Lemon is not only safe with the other dogs but is also having fun. In addition, she learned a few good habits! If I could give more stars I would. Highly highly recommend!! We have done boarding and have done the hikes!

Our kennel closed and we needed a new place for our dog Panda. Someone suggested Reid. What a huge…read moredifference! Panda was so happy there. Reid's experience as a trainer and his love for dogs was apparent and Panda fell in love with him right away. There is plenty of clean play area and the big room where they sleep is immaculate and beautiful with different resources to meet each dog's need.. Reid evaluates all new dogs to make sure that all dogs blend well together which was important to us because Panda had not been with other dogs before. It was all a big multi-day play date for her and a worry free trip for us. He posted pictures so that we could see Panda having a good time. Reid really focuses in on each dog to make sure that their needs are met. We learned a lot about Panda from him too. It was a great experience for Panda and for us!