This update is a bit overdue (this happened last year in April of 2025), but it's been a very tough…read moretime. The first couple times we used Sitter4Paws we had a really great experience with the sitters that were assigned to our senior, diabetic cat. Last year, my mother unexpectedly passed away, and our regular cat sitter was unavailable for half of the trip home. We booked Sitter4Paws the second half of the trip, and let them know about the circumstances and requested sitters that had seen Jodie before so that we could rest easy during a very difficult time. Of course we know that can't always be accommodated due to scheduling, so for the first visit a new sitter came to see Jodie. On the evening of my mother's passing, we got a text from Sitter4Paws that the sitter felt he may have made a mistake with our cat's insulin dosage. It was revealed to us that instead of giving her her normal 2.25 unit dose, he gave her 22.5 units - ignoring the taped off/labeled syringes, our explicit written instructions in the app, and additional photos/diagrams of what a full syringe should look like. Thank god he realized his mistake, otherwise our cat would have slowly died alone in our apartment - and this would have happened immediately after losing my mom. I understand mistakes can happen, but the fact that a sitter was uncertain with potentially life-threatening medication if administered improperly and didn't even think to reach out to us first was quite shocking. Sitter4Paws took full responsibility, admitted their mistake, said they would take steps to make sure something like this would never happen again, and covered her 4 day ER stay, but it never should have gotten to that point. Again - we did have great sitters who took care of our cat wonderfully - but the uncertainty of who you can get especially with medication involved means that we can no longer recommend this service with confidence.

They always arrive on time, and I feel safe letting my pet walk with them.she loves to have time to…read moresmell on her walk and they let her do that.

Nicole and her team are reliable and dependable and go above and beyond!…read more Have been using Pet groupies services 5 times a week for the last 3 months and have been very pleased with their attentiveness. Keep up the good work!!

The Pet Groupies are the absolute best group of pet loving humans there is! Nicole runs a super…read morecommunicative business with great technology and has assembled an incredible group of walkers. My dog was an anxious and reactive German shepherd who did not like strangers coming in the house and she always ensured she had someone who he was familiar with and knew his quirks which gave me such peace of mind. Not to mention, when my dog passed, Nicole went above and beyond to help me donate his things and make sure I was supported through my grief which I didn't know to ask for, but she was kind and thoughtful enough to offer. I've personally recommended them to all of my friends and family and everyone has had amazing experiences!

The absolute best there is. 100% reliable and just incredible with our dogs. Adam has been our…read morewalker for over a year and he is a true dog whisperer. Our two dogs are so skittish and shy and he works with them on each walk helping them to feel comfortable. We have a foster dog right now and Adam is also walking her with great success and patience. Melanie runs this company is the most compassionate way. We always receive updates and pictures from each walk. We know our babies are in great hands with PawCo. I can also highly recommend the pet sitting. We have had PawCo come stay with our dogs twice while we were away on vacations. Great company and very fair rates. We love PawCo.

My dog is VERY protective! Any stranger comes to our door and he barks and barks. There's no…read morestoping him. I am so happy that I found a walker who makes my dog feel safe and comfortable! Not only is Parker (walker) great with Charlie (dog), he also Trains him during their walks together. What's great is that I get an update each day after their walks together and a great little picture of Charlie!

I've been taking my dog, Charlie, here for almost a year. He was going to a different daycare, but…read morehe would resist going in when I'd drop him off. Here, he can't get through the door quick enough. He loves this place and it makes me so happy seeing the love and attention he receives. One downside is that their daycare hours are limited. It's $20 more to pick them up after 5 pm (they have a 15 minute grace period) which can sometimes make it difficult with work. The cost is also on the higher end for daycare, but it's worth it.

My dog LOVES Den, and so do I. It is a pricier day care, but it is worth it to us. We have a young,…read moresweet dog who loves everyone, but can be a bit much. We needed a place where she could learn how to socialize properly. They have a trainer on staff and they offer training sessions to add your day care (at an additional cost). The staff are very skilled, friendly, and patient.

This is my dog's home away from home. I typically work from home, so my pup is pretty attached to…read moreme. But her tail starts wagging as soon as she sees the daycare, and once we arrive to the door, she's barking, ready to go in. I trust all the staff with my pup, and don't intend to ever leave. I once found myself unexpectedly in the ER and the employees took it upon themselves to make sure she was fed. Peace of mind and knowing your dog is happy while away from you is priceless. Thank you for loving these dogs.

We've been taking Lola here for about 2 years and never had a single problem. The dogs are…read moreseparated in size, but my pitty gets along with all of them! Sometimes she's a little dirty and her feet get really filthy but we just wash them off when we get home. It's not really that big of a deal. The whole crew is so helpful.

I just wanted to say how much I LOVE Wagville! I've been taking my dogs here for over 4 years now…read moreand am always so relieved and impressed at how well my dogs are taken care of here. Their employees are so kind, caring, the facilities are so clean - I highly recommend this place! My 2 dogs are my babies and I couldn't just trust them to anyone (not to mention 1 of them is so finnicky around people, and I don't even trust family to watch her) but I always gladly hand her over to Wagville for every vacation. I feel so comfortable with them and know my dogs are in the best hands and care. I love their high standards and how they make sure every dog has a test run overnight at their facilities before accepting them to be boarded. Thank you Wagville for always taking the best care of Raja and Paloma!

AVOID WAGVILLE! HORRIBLE SERVICE AND NEGLECTFUL CARETAKERS…read more Picked up our dog with both a SKIN INFECTION & EAR INFECTION after spending $600 to board him for a week, resulting in a $500 vet bill and a sad, sickly pup. My partner and I have used Wagville multiple times for daycare and boarding our dog Ernie, but after our last experience we won't be back, and we would caution any loving pet owners against risking their pet's safety and wellbeing by boarding here. We gave clear, specific instructions to keep track of a spot of our frenchie's face that often becomes irritated and left medicated wipes with staff if it flared up. We also requested he periodically be given 1 hour breaks from playtime every two hours or if/when he tired himself out too much. One of the reasons we chose Wagville is because they have a live camera feed so you can see your pet during daytime hours. We checked it often while on vacation, but frequently went several hours without seeing our dog, making us suspect they pulled him for a break and then simply forgot, leaving him isolated for hours. Not what we're paying all this money for for you to "care" for our dog. My partner sent an email requesting an update on how Ernie was doing and mentioned not seeing him on the feed. Wagville quickly responded with a very generic (presumably AI drafted) positive response about Ernie doing well and being happy and playful and he quickly showed back up on the video feed. Two days later when we picked up Ernie, he came in from the play area with several wet spots. Apparently they let the dogs play in water when it's hot, which is great unless you're too lazy or incompetent to know that not thoroughly a drying a dog off after water play can lead to a host of issues! As any informed dog caretaker should know, trapped moisture against the skin creates a warm, humid breeding ground for bacteria and yeast, which can lead to painful skin infections. And that's exactly what Ernie ended up with--a skin infection--right in the problem area on his face that we specifically asked Wagville staff to monitor and treat with medicated wipes we provided. We rushed Ernie to an urgent care vet the following day, and $500 later he was put on oral antibiotics, topical antibiotics for his skin, and an ear spray antibiotic for an ear infection on top of all that. We dropped off a happy healthy dog, and a week later picked up a sad boy with MULTIPLE INFECTIONS. AND IT GETS WORSE. When my partner called Wagville right after picking up Ernie, they nonchalantly and dismissively mentioned that they "just noticed" his skin issue that morning. SKIN INFECTIONS LIKE THIS DO NOT POP UP OVERNIGHT. They clearly: -NEVER MONITORED THE AREA OR TREATED IT AS REQUESTED -SENT A GENERIC CANNED RESPONSE "YESSING" US INSTEAD OF ACTUALLY CHECKING ON OUR DOG WHEN WE REACHED OUT -BS'ed US CLAIMING TO HAVE "JUST NOTICED" his skin infection ONLYafter WE brought it up to them Staff apologized, rather insincerely. My partner emphasized that this situation was unacceptable and that he would like to speak with the general manager, who conveniently enough wasn't in for the day. We asked for a call back, and three days later we've received none. PLEASE, for the HEALTH & SAFETY OF YOUR PUP AVOID WAGVILLE AT ALL COSTS FOR THEIR NEGLECTFUL TREATMENT & ATROCIOUS CUSTOMER SERVICE

Alissa and her team are amazing! Whether you need someone to walk and feed your dog on occasion,…read moreor provide boarding care, you can rest assured your animals are in good hands here. After an issue where my dog was hurt at a local boarding facility, I needed to find someone I could trust to provide care for my dog when I have to leave town, and was lucky to find Alissa's services. She provides personalized care tailored for your dog's specific needs and always keeps you updated on how they are doing. You know your pet will be getting 1-on-1 care and will be in expert hands here!

Alissa and Jocelyn took wonderful care of my senior pup while I was away. They stayed at my home…read morewhich I really wanted to be sure I could trust people who would. My pup was excited to see them when they would come back and he was cared for and taken care of. They sent daily pics and updates too. I'll be using Alissa again. Thank you!

We are so grateful for Tatiana!! Charlie is now three and loves her and her dogs so much! Thank you…read morefor all that you do, Tatiana!!

My daughter invited me to stay the night in Santa Barbara Fri to Sat. I reached out to Tatiana to…read moresee if she was able to fit in my cat's feeding with other duties as it was a long weekend. To my surprise, she didn't even hesitate and instantly agreed. She was very punctual for our first meet and greet. That gave me comfort that she would be on time for the feeding schedule. I left her written instructions and Tatiana followed them like it was a military operation. She asked a lot of questions which demonstrated that she was not only there for the task at hand, but was there for the wellbeing of my pet. While I was away, Tatiana text me to let me know she had arrived. She sent photos of my pet eating. She left all the supplies as organized as I had left them. She closed the door to my gate as I had instructed her. Heck, she even chopped a chord of firewood for the winter! [Hahah...I don't have a chimney]. My cat's came running to me when she heard the car pull up to the house. But she stopped short when she saw me get out. She had that "OH, it's YOU" look on her face. She went to roam the grounds, presumably to look for her new BFF. YES, Tatiana did a great job!!!