Called fire towing for a tow of an older car that wouldn't start and wasn't In a good position to…read morebe pulled out of yard. They came out within 1 hour, Joe took his time to get the car onto the flatbed without damaging car nor property. Very professional and polite from start to finish. Very happy with fire towing

Here I am 60 and teaching my kids to drive and what do I do.... Look down hop a curb and end up…read morestuck partially in the grass. Gave up on AAA and called Fire Towing. Showed up on time and was very gentle getting my car out of that mess with what seemed great expertise. Joe was the driver and though I don't wish for people to breakdown at least in my area Fire Towing is who I will call.

My Dodge van wouldn't start, and I located a local repair shop using Yelp. I asked them for a…read morerecommendation on towing, and they put me in touch with Hero Towing. When I called Hero, I got an immediate response from their dispatcher. Since it was late in the day, I figured I would set something up for the following day, but the lady at Hero told me they could have a truck there in half an hour, so I said go ahead. The driver did arrive well within half an hour, and quickly got my van loaded on the tilting flatbed truck. He towed it about six miles to the repair shop I had picked out, and quickly got it unloaded. The charge the lady had quoted over the phone was $80, and the driver took my debit card and rang it up for that amount - no extra taxes or fees. I gave him a tip as well, and have to say he did a very fine job. I very rarely have a car towed, so I don't know much about what other services would have charged, but I was very satisfied.

We had a great experience with this company. The driver was there when it was quote. Efficient and…read morenice the driver was and great on time getting to home and unloaded. Great pricing to. Definitely using again

These people are not mechanics or even real tow truck drivers for that matter. All they do is…read moredeceive employees by telling them they are hiring them for a certain job then try and make them do other things risking their safety and lie about wages all because they are contracted through the local police departments.....they replaced an entire engine on another companies vehicle all because the starter was bad. And no they didn't fess up, just rolled along and collected the money. Avoid them at all costs and if your car comes up missing around the french market in Geneva, its been stolen by them because they don't even understand how relocation towing works due to the fact that the person who owns the place BOTH GENEVA AND BATAVIA has dementia......typically backwoods hillbilly crap.

Mike from Rocket Towing/Green Machine Towing is a beacon on a gray day. I cannot tell you enough…read morehow amazing the service was and how kind, professional, and a great human being that Mike is. I was on the side of the road with my car alone not really knowing how to navigate this ordeal. But when Mike got there, he treated me with respect, and got me and the car back to the repair shop with the utmost care. Mike's gentle presence, professionalism, and kindness to his manner put me at ease and kept me from falling to my frustration and anxiety of the incident. if I could thank him again, I would.

Service completed in Oak Forest, IL. We were serviced on 4/21/25 by RocketTowing thru AAA. I…read morecannot say enough good things about the service we were provided. Immediate response, easy and thorough communication, successful fix. You'll be lucky to get our service person by the name of Arthur.

I wisely traveled from the city to Naperville on E - and promptly ran out of gas on a busy two lane…read moreroad trying to get to a gas station. To the rescue was Classic Towing. Sarah answered my cries for help (and laughed with me and not at me). She calculated whether it would be cheaper to tow me to a service station or bring me gas and then dispatched Ben, telling me exactly how long it would take and even where he was. Ben was very kind, efficient, and tried to make me feel better about my predicament (you got really far on yhe gas you had!). He even stuck around at the Mobil to make sure the car started and there were no other issues. Price was right, too. Thanks for getting me back on the road!

Blew out a tire driving home from work. They were quick, reasonably priced, and courteous. I…read morewould definitely recommend them if you have a high end vehicle with low ground clearance. It was clear that they knew what they were doing. I've heard horror stories of people calling the wrong towing company and getting their cars screwed up. They even gave me a ride home.

I took my son's car here after someone stole his Cadillac converter. They did a great job, so…read moreprofessional reasonable cost I will definitely bring my vehicles back here.

On recommendation, I was referred to this shop to repair damage to my vehicle caused by someone…read morebumping into my vehicle's bumper. No major damage but they rubbed paint off the bumper and scratched the bumper and qtr. panel. I was very satisfied with the work performed, the quote was reasonable, but what was most impressive was their integrity. After they completed the work, they called me and said the price was less than originally quoted, as they did not use as much time and materials as first estimated! what!? never in my life has this occurred. Thank you for your professionalism, integrity and great customer service!

Hires the kind of jack asses that drive by a golf course and honk. Terrible service when reached…read moreout to, I guess that's one way to advertise.

Pillo Was absolutely awesome my Tesla was totaled. I was locked out of my car couldn't get in. He…read morehelp me get in and get all my property out.

This guy knows his business.He did an excellant job on my husbands truck. Looks like new.I highly…read morerecommend Automotive Specialties.

It was an unfortunate set of events that dictated we would not have our car repaired at Lucas…read moreAutomotive Specialties, but instead trade it in but that didn't stop the receptionist from being very rude, unprofessional and then hanging up on me when I said, it was unacceptable that we could not get the car back until tomorrow. I called back to speak to her supervisor and told him it was unacceptable that we could not get our car back today since she told me, I'll call you when it gets here. Making it sound like it was on its way and never once saying it could be a day or so from this morning. So I called back late in the afternoon trying to find out why I haven't heard back and she told me I couldn't get it until tomorrow. I explained that my wife needs it for work tomorrow and why wasn't I told that. She then said she did tell me, which she did not. So after she hung up on me I called back and I asked to speak to her boss. He was no better than she was in rudeness and professionalism. Years ago, I had dealt with them before and now remember what she was like that time too. They may do great work there but I wouldn't know it but I'll tell you what with those attitudes I will never go back there nor recommend them to anyone I know. I have never been treated so poorly by people who want to continue to do business in this town. On day two sometime just after 11 AM the lady from the front desk called with the estimate and we decided not to have the work done, she was angry and upset. I said I was leaving to pick up the car and that's when they told me it was taken to a subcontractor and she'll call me when it's back. I tried to interject that I would go pick it up, but she made it sound like it was already on the way. I was working and lost track of time and it got to be around 5 PM and I called back and she said the car is not there yet and that it would be there tomorrow morning. I told her that was unacceptable, because she knew my wife needed it to see patients as a traveling nurse. She said, I told you I'll call you when it's here and hung up on me. She knew from that morning that my wife was a traveling nurse and had patients to see the next day and needed the car but that didn't matter to her. Day three of dealing with Rich Lucas of Lucas Automotive Specialties and his representative at the front desk. I arrived at 8 AM, and another man was trying to help me but when Rich walked in he said I was wasting his time because I was looking for the best price for the work I want it done to the car and that they don't do estimates unless the work is being done there. (I ask you, what is an estimate for if you're gonna have to have the work done there and you don't have a choice once you get the estimate? No one I've ever dealt with before after getting an estimate done has demanded that I have to work done by them because they did the estimate. That is utter foolishness. So not only is he a mean old man he has deceitful business practices any uses fear and intimidation to try to get you to cave in to his view of things. We weren't even told until day two the car was taken to someone else to have the estimate done.) I went there at 8 AM to pick up the car and was told by Rich Lucas I don't listen because they said they would call me and no one called me. I said I understand but we need the car and I'll go pick it up. Rich said angrily, we don't work that way now get the "F" out as he stood up and pointed at the door. I said you're withholding my vehicle from me out of spite because we didn't have the work done here and I don't owe you any money, I'm calling the police. After the police came, he finally said the car would be there at 9 AM. I went back home and picked up my wife so she could leave straight from there. We arrived at around 8:40 AM and by 8:55 AM her car was still not there. At this point she took mine to see her patient and I waited inside where I could continue to watch the parking lot entrance. At around 9:20 AM I saw out of the corner of my eye Rich get up from the front desk and go back into the shop and then a few minutes later he showed up in the parking lot out front with my wife's car. Rich Lucas made me wait an additional 20 minutes, past the time he said the car would be there, knowing he had the car in the back the whole time. When he finally showed up with the car he had come from his back lot of which there is no access, except through the front entrance of which I have been watching since 8:40 AM. This means he is a deceitful, spiteful, lying, cheat. That's just my opinion after dealing with him for three days. It's also my opinion, based on my personal observations that he had my car the entire time and he was just being mean and spiteful.