One of the best repair experiences! Exceptional job and kept me up to date throughout. Very friendly, accommodating, and thorough

During these times we all know and are fully aware the timing of getting essential items take forever and to top it all off now my car needs work and yes my car is essential ! I stumbled across this shop after checking out two other shops in the surrounding area that were outrageously priced ! Arriving frantically because I needed my car fixed ASAP the staff knew just how to handle me & my car! They were amazingggg to say the least ! Miguel assisted me with my repairs he was very thorough with all the information kept me updated along the way which kept me at ease. I am so happy I got my car back and the work done the quality you just can't get this kind of service and quality at once ! Too many auto shops trying to high ball you! If your in the area and need assistance this is where you want to be!!! Thank you Miguel and all the amazing staff you guys are essential and I appreciate your service !!! read more

This place is terrific. They are top line professional, honest in a business where you worry about that sort of thing as a customer, and their customer service is friendly and efficient. They made an unfortunate auto collision experience almost seem pleasant. My service advisor, Miguel Gomez, was always upfront and accessible. And when was the last time you were offered cookies in an auto body shop? When you need to have your car made right, go to this place. You'll thank me. M. Mislove Westwood read more

This place offers the best customer service and has great staff! When i came in here the people were really friendly and they explained everything. After my insurance company approved my secondary claim they got my car done in about a week! Fast or what?! they kept me up to date with everything and when they retuned my car they told me exactly what it was that they fixed and everything. I really loved the customer service here. Its really great! read more

Highly recommend this body shop! Communication with employees make the process so easy. The craftsmanship they provide is the best I have seen. Thank you so much assisting me, I will be forwarding business to friends and family! I love my car again! read more

Miguel is extremely knowledgeable and takes great care of his customers. I've used their services twice on my vehicle and am sure that if I need any other work done, I'll be going back to them! read more

Honestly I just love how they take care of business...unfortunitly I've had a few accidents...I've had my car fixed multiple times at classics...they always take care of everything...and Michael the owner is approachable ...I Iike that...and Miguel is super helpful...and I believe her name is Paola, she handle my initial paper work when I dropped the car off...she was super busy early at 7 am but she knew what to do she was patient and answered all my questions. . Another plus about this place is the location.. they have an enterprise rental around the corner ... read more

Classics is the best by far. This is my third time bringing a car to Classics every time I've been there I've always had a pleasant experience! Miguel is the best, very honest and knows what he is doing! My Bimmer came back looking brand new after my front end reck! Classics moves really fast with the actual repairs! A week tops (depending on how fast the insurance moves) I definitely suggest if your in the LA area to go to Classics to get your car repaired! The owner there at classics is amazing as well! I went thru the other party's ins and they originally referred me to Sidles Auto Body which by way stay far far far away from there at all cost!! They are a bunch of money hungry crooks! So glad I ended up going back with my first mind and sticking to what I know!! Classics I'm a very satisfied customer with my end results! read more

I took my Range Rover to Classics auto body for repairs. The shop was recommended to me by a friend. I had side damage just under $10,000. During the repairs the shop noticed that the engine wiring under the hood was eaten by the rodents. I notified my carrier, GEICO Ins, and I filed another claim. Even those it's a British car and with COVID situation, I expected to be without my vehicle for many, many weeks, however, the vehicle was ready in just over 10 days and looked perfect. I want to thank everyone at the shop for providing such a wonderful service. My car is in a PERFECT condition now! Thank you, Michael! read more

The team at Classics Autobody are absolute professionals! They're very knowledgeable and kept me updated throughout the process of my car while it was in for repairs. Miguel is the man! He put my mind at ease with his communication and expertise! Thank you all for your help! I appreciate you guys! read more

Feel so great finely , classic auto did very well done repair my car , I can't believe it feel so amazing wonderful , take little bit longer but finishing was par-fact no words to say anything , Thanks ! Classic auto body shop , read more

Classics Auto body is the best... They are very reliable....I use them everytime If U get into an accident Classics Auto body is the one to go too....A great bunch of people to deal with read more

The best place in the city to take your car for repairs. Someone smashed my van and all the work was done in 3 days - amazing. The staff is very friendly and responsive! Highly recommend this service read more

Pleasant experience..this is my second time here and I am never disappointed.My car always come back looking like new. The staff is friendly and the service is amazing. read more

Once again Classics Auto Body came through with outstanding work! My 2018 Honda Accord Sport got really banged up- thought it was a total but they worked their magic & now my car looks like new again. Every step was done with their professional touch & I got my car back much sooner than I anticipated. Classics took care of everything including getting me set up with a rental car for a one-stop experience. They are so good that I come all the way from Agoura Hills for their expertise. read more

I do not normally write reviews that are good, but I have used Classics Auto Body in the past and recently had an issue with someone who hit my newly purchased Jeep on the freeway. I was rear ended and the bumper was pushed into the rear and hanging down and the muffler had been damaged. Because the car is black, I knew there was going to be a problem matching the Paint. Michael told me that he had a very good painter and that he would get it to match and to his word, it matches beautifully! You cant tell if it had been in an accident or not. As far as I am concerned Classics Auto Body is the best shop in the West Los Angeles Area. Everything they said they were going to do is what they did, the repairs were timely and perfect. read more

I have a brand new Audi 6, and swiped the front end with the fence where I work, taking the paint off. It looked pretty bad, and I was so sad. But then!! --Michael at Classic Auto Body looked it over, and determined he could repair without body work. He did an amazing job and matched the paint to a tee. I'm very pleased... he helped me forget my mistake. read more

Paola checked me in promptly after arriving, studied the damage to my car and then walked me through the repair process. I had fairly minor front end damage, but the bumper is plastic and had to be replaced. They switched it over, did the other work and matched the paint perfectly. Turnaround time was very reasonable as well. Mike handled me on checkout and the pricing was lower than I expected. read more

I had my vehicle caught up in a windstorm with not only sand damaging my vehicle but debris flying into the vehicle damaging it in several areas. I took my vehicle to Classics as recommended by my Farmers Insurance agent as they are a Farmers guaranteed facility. Let me tell you that when I received my vehicle back it looked brand new! It is a black vehicle and hard to match the color shine in so many different areas. I thought for sure I was going to have an issue but Paola was amazing and the owner Michael Krem assured me that it would look like new and it did. Thank you Classics Auto Body for taking such good care of me and my vehicle. I have recommended you to everyone. read more

I have never had to use this kind of service before so I had no idea what to expect but I was blown away by how helpful, professional, patient and kind everyone was! Miguel helped me with my car, my insurance and my anxiety! They were wonderful and although I hope to never need this kind of service again, if I do I know exactly where to go! Great experience! read more

I would like to give Classic Auto Body Shop a five star rating because they are very professional and they treat you and make you feel like family. I had an accident with my vehicle a short time ago and I was highly referred to them by a friend. The first time I went by the shop, I meet with the owner Micheal. He is a very funny man that made me laugh and felt so comfortable the entire time I was there. He told me that my car would be done within three days and it was done in the exact time he said it would be. He followed up with me every step of the way. By the time I got my car back from the shop, I could hardly recognize my very own car. How I knew then for a fact, that they did a really great job, was by the way they had repaired the damaged body of the car to perfection and secondly was how perfect their paint job matched with the rest of the vehicle. I also had a damaged tire and the owner replaced it with a brand new tire. A few days later after leaving the shop, my tire got damaged again and he took money from his own pocket to replace it for the second time with another brand new High End Sports Tire, because he wanted me to be happy. That was very generous of him. They also give you a warranty in case if you feel later on that you're not completely happy with the job or you feel something wasn't done right. I definitely highly recommend Classic Auto Body Shop to anyone who need their car repaired. Even the entire staff members are also very nice and professional and they keep the shop so clean. You Guys Rock!!! T Payne read more

Michael the owner does not keep his word - a job that should have taken 2 weeks - was a 5 week nightmare, the quality of the work second rate. I will never again do work at Classic Auto or recommend anyone to trust Michael. Z read more

A truly honest auto body repair shop. I was in an accident in May of 2014 and took the car to a shop that was recommended by my insurance that was close to home. They had my car for several months and when it was finally handed over I found that the repairs were done poorly. Frame work was not done properly. I found Classic's Auto Repair because it was recommended by a co-worker as it was close to my work. The assurred me that they would fix my the repairs that the other shop did wrong and would provide a rental for me as well. Michael would call me and would always start the conversation with , "Who's my favorite customer?" It made me feel good and that he cares. I got my car back in 2 weeks time and they fixed everything as promised and my car is good as new. They are no nonsense kind of shop and will get the job done without hassell. read more

Classics Auto Body has become my go to for auto body repairs. They never disappoint and that Paula and Michael know how to take care of their customers. I'm grateful for all they have done. I've had the misfortune of having to work with them one too many times. I only say misfortune because of the circumstances that have brought me to work with them on so many occasions. But as always they been great and will always be my go to body shop. read more

I have only nice things to say about this place and about Michael Krem. After my dealership gave me a four figure estimate, I turned to Michael for a second opinion. Not only he figured out what was wrong with my car, he also told me that the repair should be covered by my comprehensive insurance. And he was right. I paid nothing for the repair. How cool is that?! Michael is highly professional and honest. Highly recommend his services. read more

Excellent customer service! Miguel and Alex went above and beyond to fix my car. It's as good as new now and they completely exceeded my expectations. Everything was done on schedule and they kept me updated on everything. Very happy with the service. I highly recommend classic auto body! read more

If you were in an accident and the other parties insurance sends you DO NOT GO.. THIS GUY'S WILL LOW BALL THE HECK OUT OF YOU. took my car and the Low balled me $600 less than other shops. JUST TOO SHADY. read more

The service from start to finish was impeccable. They updated me frequently on the process of the repair. They were extremely friendly and helpful and kept their promise on turn around time. My Range Rover looks as if I've never had an accident. I highly recommended them. And Paula is a sweet heart. read more

Extremely professional and well run business. They fixed my car up like new within 48 hours, facilitated my rental, sent me text updates on ETA, and even cleaned my interior and washed the car before I picked it up. Would recommend to anyone! read more

Hey there, My name is Roni , Unfortunately i got to a car accident 2 weeks ago, I found out about this shop from Yelp, after i read pretty much all the reviews on yelp i decided to go there. Right when i got there i met Michael- The manger (or maybe the owner?!) of Classics Auto Body , he was super nice and super professional ! Not only that he made me feel so much better about what happened to me that day he also helped me to rent a car for super cheap ! The back part of my car got completely distorted and i thought it will take them at least a month to fix it, less then 2 weeks i got my car back ! Michael kept me update the whole time. The car looks amazing ! Like a new car ! They did an amazing job ! If you ever need auto body work and live in West L.A., this is the place to go! read more

State Farm recommended this auto shop to repair my car based on its location. I was not at fault for the accident and it was a minor fender bender, so I thought it'd be fairly straightforward. Reading the yelp review, it seemed fine. Long story short, DON'T BOTHER COMING HERE!!! Turned in my car and to my surprise, when I got it back, there are two massive 6 inch long scratches on the side panel. The scratches were deep enough to feel by finger tip. I reported this to the repair shop and Michael came out to inspect it. He insisted they could be buff out and brought one of his shop workers. The worker said it couldn't be buffed out completely without damaging the paint because the scratches were to the metal. He still spent the next 20 minutes trying to buff it out. This whole time Michael insisted it was my fault and the scratches were pre-existing. With scratches this deep, I think I would remember. Furthermore, all pre-existing scratches were documented when I first checked the car in, even tiny 1 in" scratches. After pointing to this document, he insisted it's because of the condition of my car and how it's paint is not properly maintain. I pointed out the fact the car was detailed last month with a wash, clay bar and wax. He then rushed me over to another car, for no real reason, to point out how this other car had a nicer paint finish. It did not appear Michael had any intention of properly removing the scratch and he only wanted his worker to buff it slightly for show. Getting frustrated with all the run around and lack of accountability, I left the repair shop. Moral of the story, your car may leave in worse condition than when it came in, Michael was very rude and I'm in the process of pursuing legal action. read more

Unfortunately my insurance made me go here (or pay 20% of the cost). A 2,000 repair has taken 1 month to fix. Yes, 1 month. They initially told me 10 days. I am a relaxed person and understand the parts were hard to find, BUT a phone call would be nice. Never did they call me to let me know the status until I called. Often times they said they would call me back and did not. Several times they said it would be finished by 'X", then gave another "X" date after I called. I still don't have it back. I will do an update with the quality of work, but the quality of service is terrible. I only gave it one star because the receptionist was nice. read more

Let me start my review by saying that I am a professional car wrecker. Unfortunately, I've crashed at least 10 times in my life and have dealt with many different auto body shops. And in my "professional" opinion, Classic's Auto Body is superior to any other shop I've dealt with. And I must note that I can be a perfectionist and expect a lot when dealing with any business. And Classic's has always surpassed my expectations. I have had a couple of major accidents and they have always repaired my car perfectly, leaving it like new. Michael Krem and his team have always been very professional, courteous, and timely. I would recommend Classic's Auto Body to anyone. read more

This will be the only auto body shop i would go to get my car fixed. This shop has great customer service and my car looked like it was brand new when i got it. They didn't just meet my expectations, it was better! They also hooked me up with 3 days of free car rental. how cool is that? they also have 25 miles of free towing. This is the first time ever i have written a review and the reason i did it is because Classics deserve it. read more

If I could give it a No Star I would. My car was taken in for repair to this shop not by choice but through my Car insurance. They took close to 4 months to repair. One of the employees (rather not say his name) that was taken care of my file took off on vacation without leaving anyone in charge and they weren't able to give me update for over a week. I was paying for my own rental so this was REALLY frustrating! Once I picked up my car I noticed that they didn't repair correctly a side door. I had to take my car like that because my car rental bill was adding up tremendously. So guess what??? I had to find the time to take it in again because of their mistake, very incovenient. AWFUL experience. I will never by choice take my car there again or recommend it to anyone. Worst Customer Service. read more

So... it is never good news when you find yourself in the body shop. You walk in already stressed out. Classics Auto Body truly makes the experience as painless as possible. The reception is friendly and speedy... Michael was very witty but also clear in explaining what to expect. My car came out looking fantastic! They managed the communication with the insurance company with no worries. It took a tiny bit longer than I anticipated, but the wait was worth it!! read more

I was directed to Classics through my insurance agent. From the offset these guys were easy to work with, fast and professional. On top of that the repair was awesome. My car was rear ended 2 weeks after driving it off the lot, brand new. I was really happy to drive it away from Classics like new again after the repair. I worked with Michael, Miguel and Gorge- who were all responsive and on top of their details. I picked up the car on schedule and while I really liked the service and would easily return, I hope I don't need to. Thanks Classics!! read more

Great experience with Michael and Miguel getting my car repaired. They worked with State Farm and the car came out just beautiful whole front end looks brand new . read more

Don't know what to think the text many issues that need to bring down d with the car.Hope they fix them. Hood us off, gf front bumper way back off .no head lights and my render was not fixed The taken it back today to have it all fixed.But I shouldn't have to..They pay ur deductable but wondering if that even worth it..I have photos I can post of the job they did but we will see if it's fixed right and I don't mean with super glue and if receipts r produced. read more

All the employees were very friendly and professional! I completely trusted the place and found my new auto-body shop going forward Highly recommend the shop for any car issues and quick turnaround for getting your car back read more