I'm very impressed with West Coast Water Filtration. They were quick to respond to my inquiry and…read morethen were willing to come by on a holiday to review our job. I had done some research ahead of time and knew basically what I needed. Chuck came by and didn't try to sell us anything more than we needed. He was quick with testing the water, reviewing the space, and providing a quote. The quote was competitive and he answered all my questions with everything I was looking to understand. During the install day, the team showed a bit late but still made it. They got to work and did a very clean job. No mess and everything is neatly installed. All piping works for my space and doesn't require me to sacrifice my garage. The crew was professional and even made a wiring change when I requested. I couldn't believe they managed to get the equipment in the small space beside my existing shelves. I previously had an under the skin RO but decided to upgrade since mine was 10 years old. The new filtered water is great, not much better than the previous RO though. It does take significantly less space under the sink. The softened water is great too. I wouldn't drink it, it has a briny taste, but I've noticed significant improvements to my fixtures I'm trying to protect plus my hair feels so much nicer. I'm happy with the purchase and experience.

The technician are professional. They response to the request very quickly. The technician checked…read morethe equipment and answered the questions carefully. The technician installed the equipment professionally and told me the warranty and instructions . Robert did a great job.

I begin searching for the home best water filter companies because several homes in our neighbor…read morebegan having pin-hole copper tubing leaks - with the accompanying water damage & expenses to completely fix the pipe & patch up the holes made while locating the leak. One of the companies I called was Diamond Pure Water and I spoke with Mike. He mentioned that chloramine is the corrosive chemical in municipal water that eats through thin copper pipes (type-M) & that a catalytic carbon filter system would remove all chloramines. I also called a number of other companies & it was clear they weren't interested in spending the time texting & on the phone with me that Mike did. He set me up with a great dual catalytic carbon filter (to completely remove chloramines) & a soft water filter ( to treat hard water & remove calcium & magnesium). The system looks good & fits perfectly in a corner of our garage. Diamond Pure Water was also the lowest estimate of the 3 that I got.

This was honestly one of the easiest and best purchases I've made. From the beginning, Mike was…read moreextremely helpful and professional. He took the time to explain everything clearly, gave me all the information I needed, and answered every question I had without making the process feel rushed or pressured. I spent a good amount of time researching different water softener systems because I wanted to make sure I was getting the best system for my money. After comparing several options, I decided to go with Diamond Pure, and I'm really glad I did. The installation process was smooth, quick, and very professional. The technician showed up on time, worked efficiently, and made sure everything was installed correctly. He also walked me through how the system works and answered all my questions so I would know what to do if anything ever came up. What I really like is how simple and easy the system is to understand and maintain. Overall, the entire experience from getting information, to purchasing, to installation was excellent. I highly recommend Diamond Pure to anyone looking for a reliable water softener system and great customer service.

So after 5 years with Culligan, we switched to Pro Water's state of the art system to clean up the…read morewater coming into our home. We also got the reverse osmoses system under the kitchen sink to further clean the water. This was such an easy and smooth process. We put in the order with Brad, scheduled an appointment for installation and our installer was Maurice. These guys know what they are doing and they made it very easy for us. The set the expectations and we didn't have to do anything. It took us about a couple hours where we couldn't use the water but then all we had to do is flush out the air from the new system. It's the third day now and everything is working great. WHY WE CHANGED: Just got tired of increasing monthly rates and having to open the garage for the techs to switch out the tanks. Also the Pro Water system does filter out more than the water softener we had.

I ended up choosing Pro Water Solutions for a whole-house water softener system and reverse…read moreosmosis, and I couldn't be happier with the experience. From the very first phone call, Brad was responsive and promptly returned my call. When he came out to assess my home and provide an estimate, he took the time to thoroughly educate me on my water quality and the available solutions. I left that visit feeling much more informed and confident in my decision-making. After comparing a couple of other quotes, I decided to go with Pro Water Solutions--and I'm glad I did. Brad's knowledge really stood out. He tested my water, along with the bottled and filtered water we had been using, and the results were honestly shocking. Installation was scheduled and completed in less than a week after I gave the go-ahead. Daniel, the installer, was excellent--professional, detail-oriented, and made sure everything fit perfectly. He also walked me through the entire system and made sure I understood how to use it. Overall, a smooth, professional experience from start to finish. Highly recommend.

I am a contractor, I installed this system in my brothers new home 3 years ago and he LOVES it…read more We had a slight problem with the RO system, because my brother let it sit in the garage uninstalled for 3 years and parts got damaged, I needed some replaced and Water Inc. took care of me! Customer Service is outstanding! Everything was super fast and easy, special shout out to the wiser gentleman I met briefly and Gerret from the warehouse. I look forward to the next project I get where I can push your system! Thank you Water Inc.

Shout out to Sandy in customer service. We have an older Body Glove water filter system. I was…read morestruggling to get a replacement filter to fit into my old connection. Sandy worked tirelessly through texts and phone follow up to get a part replaced and photo instructions on how to get the filter to fit. Glad to have really good water on tap again. The lower price competition for water filters just doesn't taste good.

Response was professional! Requested for regular maintenance, they did provide proper maintenance…read moreservice quickly.

I can see why they have so many 5 stars. Got to give credit where credit is due, CCW was amazing…read more Quick to quote, quick to answer and easy to schedule. They arrived right on the dot and got my water softener system running fast. The guys who came were all honest, professional and friendly. Set up my unit outside and it looked super clean. I shopped around and their pricing was by far the best for the best system (Clack). I already recommended them to my family and now my sister is looking to get a system done by them too. Loving my soft water so far, thanks Tony and team!

They cleaned up their mess and everything pretty quickly. I just wish they would explained the…read moreextra costs for the filth replacements better.

I have one good thing to say about this company, which is once the system is installed correctly it…read moreworks (not so sure yet on the system being advertised to clear up scale on the faucets just yet but I will update my review within 6 months of usage). Problems: 1. Sales person advertised that the system could be installed in the garage with no problem (mind you the actual techs were not present). - This was not the case as when the techs showed up, they indicated would need to dig across the entire property to install in my garage based on where my water main was located, thus my filter was installed outside which is subject to weather issues. They convinced me that they had some weatherproofing methods available and there would be a bypass installed in the event of freezing, etc. 2. The salesman (they will visit you) advertised that the technicians had all necessary tools to see existing structures/cables underneath the ground and if indeed they did hit anything they would repair it (to include sprinklers). - When the technicians arrived, they immediately started digging and asking questions that the sales person had the answer to the day prior. Puragain hit internet cables and sprinkler power cables. It took them 2 days, plus a couple of call backs (explain this in next one) to complete the installation. Installation was advertised to take half a day. Thus I spent New Year's Eve holding a flashlight to assist the team that was unprepared for the job. They arrived at 9:00am and left that night at 9:30pm. 3. Call backs: The technicians came unequipped to perform the work required the 1st time and tore up the yard during the installation. We called them out 3 times to pound back the soil and grass they removed during the installation. Additionally, they forgot to cut the water main back on after they claimed they were finished, thus we had no water flowing after about 5 minutes of trying to get the air out of the pipes as instructed. Thus they came back and cut that back on. Lastly, when I tested the sprinkler system, an immense pressure built up just underneath the filter and water blasted all the way up to the second story of my house (no damage to the house) but they had to come and fix that as well). 4. Sprinkler Issue: They were able to fix the pressure problem underneath the filters, reconnect the internet power cables successfully, but they severed my sprinkler power cables (~ $800), and still 2 zones in my front yard are not working. The ultimate worse thing is that Puragain said they would pay for the Sprinkler technicians required fixes (in writing). They have not paid a penny and it's been just short of two weeks in requesting a status on paying for an invoice to fix my two zones in my front yard and send us a check for the ~$800 when the service tech came out prior. The Heath TX City Manager, who is somewhat of an owner of Puragain, multiple responses to this issue has been that the invoice was sent over to Accounting (no payment) and that he had not heard back from Accounting. Bottom Line: I would never recommend this company to anyone at this time.

Finally! It took us over ten years to decide to get clean water throughout the entire house. So…read morefar, we have been loving the no-stain on dishes and soft skin on our bodies. DJ explained the process, financing options, and answered all our questions. Also, George (Jorge) answered more questions about the installation process. He did a clean and sturdy installation of the filters. Thank you. Linda and William

Lifesource salesperson who lives in So OC refuses to give me a time slot of early morning or late…read moreafternoon/evening. He expects the customer to leave their job and meet him at the house at his convenience. I have had a salt water system and wanted to look at their products and ideas but since it never happened, no call back, I simply installed a new salt system which I am also happy with. I hope sales management or CEO reviews this post with the employee. How many other times has this person avoided a potential sale?