Paul took care of my 2022 Kia Soul. Really knowledgeable guy who addressed my concerns about my…read morevehicle and future maintenance. Very reasonable pricing compared to the other quotes I received.

Not quite to the repair part yet...but b/c expediency matters when your car is down, Paul has been…read moreAwesome. It appears they're at around Market Value for turnkey service also. ...i'll keep ya' posted about the repairs!

I like honest car sales people…read more And from our latest car buying excursion, we continue to find them rare. For example, one of the other car dealerships prevented us from taking the car to an independent mechanic! You know they were hiding something with the car. Anyway, not only did Texas Cars Direct let us take the car to an independent mechanic, they were professional, not pushy like some of the other guys we dealt with, and easy to do business with. Mike, it was a pleasure doing business with you. Thank you for selling us the newest car in our company fleet! P.S. If you come across a clean, unmolested 1990 to 1993 Mustang convertible, give me a call!

I purchased a Ford F250 from TexasCarsDirect back in September. I flew in from Chicago to pick up…read morethe truck. Upon arriving and meeting with David Urby, I took the truck for a test drive. There was some minor issues but the most glaring was the check engine light. David said the issues would be taken care of, go to lunch and come back in a couple of hours. He called me and said they needed a part that would not be there until Monday. David paid for my flight home and said the truck would be shipped to me. I received the truck late the next week. When driving from where I received the truck, the check engine light came on. I notified him of this issue and he said to have it fixed locally and he would reimburse me. It has been several months and many texts and calls and still no reimbursement. Up until this point, David lived up to his word but I am extremely disappointed to have to write a partial negative review due to not receiving this promised reimbursement. In addition, the check engine issue took two times to resolve, the second requiring an additional cost which I decided to absorb thinking I would get the promised reimbursement. In closing, David did live up to his word on everything until this reimbursement issue so I can't give a 5 star review due to this

The owner is a complete idiot and he likea to commit fraud as well. He also loves to brag vanity…read morebeing in business for over a decade, but is incapable of filling out title paperwork or properly handling his business. My daughter who is in the military, might I add came home to register her truck she had been in possession of for months and unable to drive due to this man's Ignorance. Today she went for him to fix the title and he refused her service, even though he received full payment for the truck from the bank! Oh what tingle webs we weave when folks think fat meat ain't greasy! Trust me when I say, he will have the day he deserves! Conusmer fraud alert! Siri call FTC PLEASE! Oh and the experience was trash and so is he!

We bought a 2011 Buick Enclave from Reza and felt like it was an excellent value for the low milage…read moreand great price. Reza makes you feel like family and you have a new friend. Highly recommend dealing with him.

Greatest car buying experience I ever had and it was Fun at the same time. Darrius Whittington is…read morethe man with the plan

I did not purchase a vehicle, so this review concerns only my interaction with sales management…read more I contacted Clay Cooley CDJR Dallas about an approximately $25,000 used F-150 and submitted a detailed set of pre-purchase questions. I recognize that my original request was longer than average and that some mechanical checks were better left to an independent inspection. Instead of simply identifying which existing records could be provided and which items should wait, General Sales Manager Evan Epstein described my request as "a bit over the top" and wrote, "It is a 2018 Ford, not a Lamborghini," while encouraging me to visit first. To be fair, he said the dealership would eventually work on obtaining the information, but the tone caused me to withdraw. His subsequent response called the remark "purely in jest" and characterized my questions as "multiple pages of an AI generated list of queries." That reinforced rather than resolved my concern. At this price point, I expect reasonable due diligence to be addressed professionally and without belittling commentary. I cannot comment on the vehicle itself or the service department, but this sales-management experience caused the dealership to lose my business.

PLEASE READ BEFORE BUYING…read more This is long overdue. I tried not leaving this review, but the public has to know. I don't deserve what I'm going through with my perfect credit score being over 740. This vehicle has a recall since 2019, but the dealership doesn't touch anything aftermarket, it has to be stock. When I first saw the vehicle, I checked the engine light since it was deleted. I barely saw enough since I didn't want to be caught. Now that I have the vehicle, there's more than what I expected. Again, bring an engine code reader, don't go by what they say. I'm spending over $1,200, and there's a lot more I'm having to pay to get my valve springs repaired which is around $800-$1,600 to fix. So yeah, I'm one "happy" customer alright. I already replaced the fuel filler neck and charcoal canister that was causing the fueling up the gas tank problem, and now the most expensive one yet is my valve springs that's causing a lot of things to go wrong with my ride. I got crapped on, big time time. I surely hope everyone double and triple CHECKS ANY vehicle before buying. Don't just go by what anyone says at all. That is all. Thank you.

We had a great experience here getting my husband a new car! Mr Anet was very kind, honest and…read moreaccommodating. We will be sure to check his inventory in the future when we need to replace our other vehicle. We felt like he gave us a very fair price and good value for our trade in. Thank you!!!!!

They sold me a car with undisclosed paint damage, chipped, and the owner had the nerve to call it…read more"normal" for 80k miles. It's not. Car showed up dirty too. Zero effort, zero respect. Then came registration. Armen, Eddy, Angel, nobody had a clue. I got bounced between them for weeks with no real answers, just excuses and runaround. Worst car-buying experience I've had. Take your business elsewhere.

Do not buy out of state if you dont want to be scammed. I was a tornado victim and lost my car with…read moretotal loss. They refused to deduct my total loss exemption and told me it had to be in the loan and it would have to be refunded after the fact. Then refused to return the money and i am now having to pay interest on it.