I always come here to get my smog done. They are relatively fast and super friendly! They have a…read morelittle waiting area inside so you can relax while you wait. The price is pretty standard. Service is always friendly.

I am very disappointed in this smog station. They told me I need to take it to a star station. I…read moretook it to a star station and they failed my small check because of a visual and referred me to a referee so state they had to call me and see what's going on and they told me that that they don't understand why Pacific small refer me to a star station where I could take my vehicle to any smog place. I took it to a Little place in Castroville and they passed it. Not sure what kind of business specific small is doing give me the runaround. I highly recommend go to anywhere else but this place.

This is now a Valero. I appreciated the touch free credit card processing though you do have to…read morekey in your zip which kinda defeats the purpose. Oh, and no paper towels. Sorry, I have always been a germaphobe though most people seem to have over taken me now.

Absolutely appalling and terrible stop. I pulled up to put air in tires ($2) and get two quarts oil…read moreas Ofchecked it this morning. Ended up didn't have reading glasses in purse. Popped in and told the guy I needed oil which I knew I needed 2 quarts, and if he could just basically tell me the air pressure so I could do it myself etc. I usually have an air pressure gadget in my door but that also had been borrowed by my son apparently. Without saying anything and ignoring what I already said about I had checked the oil, he walked out and I opened the hood and he pulled the dipstick out as I said yeah I already have done that and then went inside and got the 2 quarts that I had already put on the counter. He poured them quickly in and then put air in three of the tires and all of this took about three minutes total. He then proceeded to charge me $25 for that! Absolutely appalling and terrible business practice and honestly just rude on top of everything. To ignore a 69-year-old woman that way and then rip her off was disgusting at best. I will never go back there and I honestly suspect he has had friends/family and locals put these reviews in because he absolutely does not deserve them. I have never been charged for air pressure over the years and I've also never had somebody ignore that I am perfectly capable of pouring the oil in myself and pushing ahead and then slamming me with a $25 bill. I'm very tired of people behave this way! Gross. There have to be more honest well-meaning gas station people in the area.

I've been coming here for years, and every visit has been exceptional. The owner is straightforward…read moreand no-nonsense. I have never felt pressured into unnecessary services or upsells. He's honest about what actually needs to be done and what can wait, which is rare to find these days. Many times I've brought my car in for one issue, and he'll point out something else to keep an eye on without pushing me to fix it right away. I always really appreciate the transparency. HIGHLY recommend

Emily C. had the review I agree with most. I'm giving him 2 stars because I'm sure he's an…read moreexcellent mechanic but as a new customer there's no point in going to him. The parking lot just looks like a crowded permanent pile of cars - are these vehicles all in queue to be seen by him? Because I went on a Thursday to try to schedule an appointment to be seen for the following Thursday - 4 full business days in advance, and he didn't even want to talk to me. I said, "Will 8AM work next Thursday?" and he said, "Not really." and then told me to bring it in and maybe he would get to it. I'm not bringing it in because even if I did have the time and patience to be seen, it's insulting to be treated the way I was by him. I just stand there feeling like an idiot because I want service and can barely get a word out of him. It's like I don't matter at all and he's better off without me. Everyone posting 5 star reviews must be the very privileged insiders. Maybe they've been customers for years, but now in May 2026, like Emily said, there's no point in trying to be a new customer. They should build a satellite shop somewhere else on the peninsula so the work load can be spread out.

I've been going to Lemos for my car's annual service for several years now and also purchase gas…read morewhen needed. Raul and Julio are the two service technicians that have been taking excellent care of me, as well as everyone working there. The owner is a lovely lady who always has a warm greeting. It is wonderful to be valued and appreciated as a customer and it is gratefully appreciated. I would recommend them for anyone looking for the best automobile service on the Peninsula.

I got my oil changed there and they let me know my cabin filter is okay, I trusted them but The…read morenext couple of weeks I start feeling like crap cause of my allergies. If the cabin filter is even a tiny bit dirty I like it replaced. I came back and they did nothing, wouldn't even look at it. I explained it's a medical issue and if they can at least show me how to open the compartment so I can see and they just tried to reassure me again that it's part of the service, if they said it's OK then it's fine. They don't really care that I'm telling them It's a medical condition and I need it changed if it's even a little dirty. I suggest you ask to see the filters if you come here so you can be sure cause now I have to go and change it myself

got a smog check here recently, had some weird issues with my car that could have made it fail smog…read moreso they very kindly did a courtesy check instead of doing the smog and failing me and still making me pay. super friendly service, star certified which is exactly what I needed, a little costly but that's just how it is nowadays so I don't blame them for that. everything was done super quick and they were super transparent about what was needed. definitely will be coming back in the future for all my service needs.

I am here again for an oil change. Why pay more when you can get good service and quality work done…read moreon your car? And I trust them. Which is huge because I'm a teacher and I don't make a lot of money and they are always fair with pricing with me. And they promised to help me make my car last forever. No, in all seriousness this place is an excellent spot to have an oil change, smog check, or any other work done for you. If they can't do it, Jose will find somebody who can. I went to Jiffy lube or someplace like that for my oil changed before and they missed a leak. No good! And charge me twice as much. This is the spot.

Say... You coax your…read moreboyfriend's perfectly maintained '85 DIESEL Mercedes Station wagon from his father's house while in California on holiday. Then... You drive said dealership-maintained car to your hometown where your A.D.D. kicks in and you fill the afore mentioned DIESEL car up with *wait for it* UNLEADED gas. Somehow through the shame...the horror...the hiccup cries and desperate refrains of, "My boyfriend is soooo gonna break up with me" I got the car towed to Greg Bean Auto. A few facts about Greg Bean Auto 1. Greg Bean stayed in constant communication with myself and my boyfriend (3000 miles away) 2. Greg Bean can fly (this has not been confirmed) 3. Greg Bean et al. actually fixed the car in less than a day and fixed the car's power locks too; a job that had been estimated at $900 at the S.F. Mercedes dealership (no lie). He gave us an amazing deal. 4. Greg Bean is a huge proponent of Bio-diesel. Which I don't know much about, but I know all the kids are talking about it so it must be good. 5. Greg Bean doesn't advertise. We happened to find a glowing review on Yelp. G.B. is clearly in it for love of the game and that's pretty cool. In summation- if Greg Bean tells you to drink the Kool-Aide, you should.

I had found Greg on Yelp with glowing reviews, so I decided to try him out…read more Part 1: I have a 02 Mitsubishi Lancer (not EVO) and it had a check engine light on. My friend had checked out the car and said it was a O2 sensor, which I replaced but it was still on. So I went to Greg's for some professional help (on Halloween no less). He was very friendly, did a free scan, and reset my engine light because the read-out was indeed just that. Problem solved! I was able to return the other O2 sensor and save $60! What a Treat! Thanks! :D I wanted to give him 5 stars but experienced a disheartening part 2. Part 2: I needed an oil change (I forgot about it the first time I visited) and I figured I'd give my business to Greg since he's made a great impression on me the first time. Unfortunately it ended up taking way too long and costing quite a premium. I scheduled for a 10:30am appointment and arrived there on the dot. All the car lifts were taken when I arrived and it took until around 11:15 before getting to my car onto the lift. I was called at 11:45 to take a look at the car in which recommendations were given for timing and drive belt replacements. Greg said he will check on the factory recommended replacement times and pricing details, but it seems the computer was pre-occupied with another task. Then a complicated personal phone call came in and I waited again for him to get back to me. I am a very patient guy and always give people the benefit of the doubt, thinking their day is just unusually busy, but it was 12:15pm and I felt I couldn't wait anymore. I found his son Greg Jr. and had him look things up for me. Shortly after, Greg Sr. finished the call and was able to ring me up so I can get going. The price he was going to ring me up for was $102! 0.0!! Needless to say, I was stunned! Now, I have to admit I never asked for a price quote ahead of time, but I figured an oil change could only cost so much! Boy was I wrong! It's especially staggering since I just moved from San Jose and was used to $20-40 oil changes. He told me they charge 1/2 hour minimum labor (based on $100 per hour) and that he used Mobil oil and a Bosch filter - I found it retails total $27 locally, which translates to about $70 for labor. In the end he lowered it to $76 as a first time service. Greg Jr came and gave me the quote for the belts, I paid and left at 12:30pm, still a bit dazed. I felt kind of sick afterwards. Now that I think about it, I never did sign anything allowing for work on the car beforehand. In retrospect, I should have definitely asked for an estimate ahead of time (perhaps one should have been provided regardless?) and spoken up much sooner regardless of their workload. Lastly, I am not saying Greg is not good at what he does, I'm sure he knows his stuff inside and out and has a great attitude, but for maintenance duties there are other places that are willing to do the work faster and more professionally for a lot less.

Wonderful experience! My 2001 BoxsterS with 71K miles was in need of some service and repairs…read more(failed strut & CV boots). Kyle and the Techs took great care in completing the service & repairs and returned the car to me feeling like it did 25 years ago! I would highly recommend Pacific Motor Service to anyone looking for a great shop when it's time for service & repairs!!!

Major Shout Out to Pacific Motor Service. From our first contact with the exceptionally…read moreprofessional Beatrix; great phone skills and very knowledgeable. She scheduled us for right after New Year's Day when I could barely get other mechanics to even call back. We were needing a quick fix for our daughter's 2010 Corolla. We came in received a quote for a thorough inspection and diagnosis with a follow up call if needed. The service was completed a couple hours later, and thankfully an easy fix for the transmission fluid leaking. Yes !!!! Back on the road for $230.00 and no extra charges. We will definitely be bringing our other vehicles in for maintenance and repairs as we were told they service VW's, Mercedes and American cars as well. Thanks so much Pacific Motor Service staff: Beatrix and Rory for starting our New Year off Right!!!

George has been my go-to for about a year now. He was recommended by the mechanic I had used for…read morethe last 30 years. George is quick and affordable and always takes the time to help me understand what is going on with my car.

Stay far away from this scammer. All the " brand new " parts he orders are straight from the junk…read moreyard. Terrible that sals automotive uses these guys for any repairs. These guys are thieves. They took advantage of my grandmother that doesn't know anything about cars. She paid over $3k to have a brand new engine. Not even 3 months later it gave out on her. This man is a thief denying he did anything to her car. Take your vehicles elsewhere to someone that actually knows what they're doing and doesn't charge an arm and a leg!

Ma Familia, that's the feeling you get when you are first greeted and the excellent service…read morecontinues throughout. I sought Natales out on a recommendation from a friend who described them as honest and up front about estimates and repairs. I needed an extensive brake repair and they were reasonable, thorough and efficient. I was very happy with the results. Most recently I came in for a loud clunking noise which all I could think was it will likely add up to lots of $$$$ signs. Thankfully it was a quick and easy fix (tightening running board and lug nut replacement), and after a detailed discussion with the mechanic and owner about tires and suspension including a thorough description about PSI, tires and vehicle performance I went away very pleased and with a smoother ride having had the tire pressure lowered for free! They also made several recommendations for other local services i.e. tires and windshield repair. I cannot recommend Natales high enough and plan to keep bringing our vehicle to them for the duration of our stay here in beautiful and friendly Monterey!

As soon as I tried speaking with Jospeh Natale, he was extremely short fused and rude with me. His…read moretone was demeaning and no matter what I said to try to be kind, he always stayed the same. I have never felt less important as a costumer and I ended up not using his services. I would recommend anyone looking for an honest, caring, trustworthy shop to look somewhere else.