I always come here to get my smog done. They are relatively fast and super friendly! They have a…read morelittle waiting area inside so you can relax while you wait. The price is pretty standard. Service is always friendly.

I am very disappointed in this smog station. They told me I need to take it to a star station. I…read moretook it to a star station and they failed my small check because of a visual and referred me to a referee so state they had to call me and see what's going on and they told me that that they don't understand why Pacific small refer me to a star station where I could take my vehicle to any smog place. I took it to a Little place in Castroville and they passed it. Not sure what kind of business specific small is doing give me the runaround. I highly recommend go to anywhere else but this place.

Fast, friendly and professional! Easy to make an appointment and turn around is quick. Thanks!read more

Awesome, honest, thorough, efficient, and friendly people. I love taking my business here.read more

I had an incredibly frustrating experience at this shop and will not be returning. I highly…read morerecommend looking elsewhere if you value your time or expect basic professional courtesy. I had appointment. When I arrived, the first staff member flatly told me they couldn't do it. Conflicting Information: A second worker stepped in and told me to park in a specific spot, promising I would be the "next car." Instead, I sat there and watched them take multiple other vehicles ahead of me. When I politely asked for an update, the first employee explained that other cars take more time. I said ok. then the other person who said was the boss started an argument with me, condescendingly saying, "You're in a hurry!" as if expecting them to honor my appointment and their own word was unreasonable. The level of communication here is non-existent, and the staff's attitude is combative. If you don't want to waste your afternoon being lied to and then insulted for noticing, go somewhere else. A smog check takes 15 minutes; there's no reason for it to come with this much drama.

I had booked an appointment for 3pm but finished my previous commitment early so drove by about…read more1pm. .(Sorry I do not remember the name of the man I spoke with) He said "to pull in and would test in 20minutes" No worries. He did. Quick, efficient , pleasant manner.. Sixty dollars. Will be there in two years !

I've been coming here for years, and every visit has been exceptional. The owner is straightforward…read moreand no-nonsense. I have never felt pressured into unnecessary services or upsells. He's honest about what actually needs to be done and what can wait, which is rare to find these days. Many times I've brought my car in for one issue, and he'll point out something else to keep an eye on without pushing me to fix it right away. I always really appreciate the transparency. HIGHLY recommend

Emily C. had the review I agree with most. I'm giving him 2 stars because I'm sure he's an…read moreexcellent mechanic but as a new customer there's no point in going to him. The parking lot just looks like a crowded permanent pile of cars - are these vehicles all in queue to be seen by him? Because I went on a Thursday to try to schedule an appointment to be seen for the following Thursday - 4 full business days in advance, and he didn't even want to talk to me. I said, "Will 8AM work next Thursday?" and he said, "Not really." and then told me to bring it in and maybe he would get to it. I'm not bringing it in because even if I did have the time and patience to be seen, it's insulting to be treated the way I was by him. I just stand there feeling like an idiot because I want service and can barely get a word out of him. It's like I don't matter at all and he's better off without me. Everyone posting 5 star reviews must be the very privileged insiders. Maybe they've been customers for years, but now in May 2026, like Emily said, there's no point in trying to be a new customer. They should build a satellite shop somewhere else on the peninsula so the work load can be spread out.

I've been going to Lemos for my car's annual service for several years now and also purchase gas…read morewhen needed. Raul and Julio are the two service technicians that have been taking excellent care of me, as well as everyone working there. The owner is a lovely lady who always has a warm greeting. It is wonderful to be valued and appreciated as a customer and it is gratefully appreciated. I would recommend them for anyone looking for the best automobile service on the Peninsula.

I got my oil changed there and they let me know my cabin filter is okay, I trusted them but The…read morenext couple of weeks I start feeling like crap cause of my allergies. If the cabin filter is even a tiny bit dirty I like it replaced. I came back and they did nothing, wouldn't even look at it. I explained it's a medical issue and if they can at least show me how to open the compartment so I can see and they just tried to reassure me again that it's part of the service, if they said it's OK then it's fine. They don't really care that I'm telling them It's a medical condition and I need it changed if it's even a little dirty. I suggest you ask to see the filters if you come here so you can be sure cause now I have to go and change it myself

This is now a Valero. I appreciated the touch free credit card processing though you do have to…read morekey in your zip which kinda defeats the purpose. Oh, and no paper towels. Sorry, I have always been a germaphobe though most people seem to have over taken me now.

Absolutely appalling and terrible stop. I pulled up to put air in tires ($2) and get two quarts oil…read moreas Ofchecked it this morning. Ended up didn't have reading glasses in purse. Popped in and told the guy I needed oil which I knew I needed 2 quarts, and if he could just basically tell me the air pressure so I could do it myself etc. I usually have an air pressure gadget in my door but that also had been borrowed by my son apparently. Without saying anything and ignoring what I already said about I had checked the oil, he walked out and I opened the hood and he pulled the dipstick out as I said yeah I already have done that and then went inside and got the 2 quarts that I had already put on the counter. He poured them quickly in and then put air in three of the tires and all of this took about three minutes total. He then proceeded to charge me $25 for that! Absolutely appalling and terrible business practice and honestly just rude on top of everything. To ignore a 69-year-old woman that way and then rip her off was disgusting at best. I will never go back there and I honestly suspect he has had friends/family and locals put these reviews in because he absolutely does not deserve them. I have never been charged for air pressure over the years and I've also never had somebody ignore that I am perfectly capable of pouring the oil in myself and pushing ahead and then slamming me with a $25 bill. I'm very tired of people behave this way! Gross. There have to be more honest well-meaning gas station people in the area.

got a smog check here recently, had some weird issues with my car that could have made it fail smog…read moreso they very kindly did a courtesy check instead of doing the smog and failing me and still making me pay. super friendly service, star certified which is exactly what I needed, a little costly but that's just how it is nowadays so I don't blame them for that. everything was done super quick and they were super transparent about what was needed. definitely will be coming back in the future for all my service needs.

I am here again for an oil change. Why pay more when you can get good service and quality work done…read moreon your car? And I trust them. Which is huge because I'm a teacher and I don't make a lot of money and they are always fair with pricing with me. And they promised to help me make my car last forever. No, in all seriousness this place is an excellent spot to have an oil change, smog check, or any other work done for you. If they can't do it, Jose will find somebody who can. I went to Jiffy lube or someplace like that for my oil changed before and they missed a leak. No good! And charge me twice as much. This is the spot.

George has been my go-to for about a year now. He was recommended by the mechanic I had used for…read morethe last 30 years. George is quick and affordable and always takes the time to help me understand what is going on with my car.

Stay far away from this scammer. All the " brand new " parts he orders are straight from the junk…read moreyard. Terrible that sals automotive uses these guys for any repairs. These guys are thieves. They took advantage of my grandmother that doesn't know anything about cars. She paid over $3k to have a brand new engine. Not even 3 months later it gave out on her. This man is a thief denying he did anything to her car. Take your vehicles elsewhere to someone that actually knows what they're doing and doesn't charge an arm and a leg!

Wow. Lexus Monterey did us a true solid…read more I shopped about 20 different dealerships as I normally do to find the "Needle in the Haystack" best price and Kameron Cale and his manager Dhiya Albarati got us the most amazing deal AND delivered the car for free to San Jose. Incredible effort and service going above and beyond to make us happy. HIGHLY HIGHLY HIGHLY HIGHLY RECOMMEND!

Two stars -- what I would give a typical used car dealership. Not the experience I would expect…read morefrom a Lexus dealership. Friendly enough people though. I did end up buying a car there because they had the used unit I wanted on their lot but otherwise would not have done so. Here's why 2-stars: Made an appointment for a specific used unit -- had to wait over an hour after arriving to see unit. At deal time, sales person asked me to pay for extras that were misrepresented as new dealer additions for the used car sale -- these parts were installed for the original purchaser and dealership had already received money for them. Was promised during deal closure that Alignment on alignment machine had been performed as part of pre used car sale inspection -- no such alignment had been performed All service on used unit had been performed to Lexus service schedule, a significant contributor to purchase decision -- Lexus Monterey had failed to change the brake fluid at 30k and 60k as well as failing to change spark plugs at 60k. This is about $1500 of work and compromises the reliability of the used vehicle. Had to remove dealer installed GPS tracker from vehicle after taking delivery

Ma Familia, that's the feeling you get when you are first greeted and the excellent service…read morecontinues throughout. I sought Natales out on a recommendation from a friend who described them as honest and up front about estimates and repairs. I needed an extensive brake repair and they were reasonable, thorough and efficient. I was very happy with the results. Most recently I came in for a loud clunking noise which all I could think was it will likely add up to lots of $$$$ signs. Thankfully it was a quick and easy fix (tightening running board and lug nut replacement), and after a detailed discussion with the mechanic and owner about tires and suspension including a thorough description about PSI, tires and vehicle performance I went away very pleased and with a smoother ride having had the tire pressure lowered for free! They also made several recommendations for other local services i.e. tires and windshield repair. I cannot recommend Natales high enough and plan to keep bringing our vehicle to them for the duration of our stay here in beautiful and friendly Monterey!

As soon as I tried speaking with Jospeh Natale, he was extremely short fused and rude with me. His…read moretone was demeaning and no matter what I said to try to be kind, he always stayed the same. I have never felt less important as a costumer and I ended up not using his services. I would recommend anyone looking for an honest, caring, trustworthy shop to look somewhere else.