Great carwash, customer service in point. Get there early on nice days because this place is a…read morealways busy, not busy is good. I recommend this place 100%

Again went back to try again. got in lane to pay for wash. Kid with long curly hair approaches and…read moregave me some options. I told him I wanted a $16 wash and that I was not interested in a monthly membership. He started explaining it was only the cost of 2 washes, asked if imp,Anne's on having my car washed again in the next month blah blah blah. I said Ive heard this all before and I am not interested and sat there holding out a twenty. He wouldn't take and again asked me WHY I didn't want to upgrade. I said, "didn't you hear what I said." to which he replied "yes, didn't you hear what I said!" To which I put my car I. reverse and slowly back out the 100 feet to escape. This is a corporate problem. there has to be be some kind of corporate push or contest to make these kids so annoying. I keep seeing replies from the owners of this business, but nothing changes time to time. I'm sure they have cameras and they will verify my story. as I was backing out I saw the kid laughing and scraping his hands together in that motion that says I'm done. well business..........I'm done. I've never seen a business that treats their customers so rudely and aggressively to the point of driving away customers. I will never go back And you shouldn't either.

It's a car wash that I love. The wash was fine and my car looks like it came out of the showroom…read more (And it's two years old). Great everything and the value and service are above reproach.

One of the better cash washes I've been too and the workers are constantly emptying the garbage and…read moremakes sure the towels are clean. Also there vacuumes work better than any other one I've been too.

Showed up late in the day a few months ago and ordered the managers special interior and exterior…read morebut they were short handed so they weren't able to do the interior. Manager ran me through the wash and wrote a note on my receipt to give me the managers special when I came back. Life got busy and I didn't make it back until today but they still honored the managers note. Got my business for as long as I live in the area.

Came here randomly and it was quite busy for a 1pm Monday. One positive is that they have people…read morethere to wipe your windshields as you're coming out of the wash which is pretty cool. A basic wash only for $11 and there's also free self vacuuming. They also offer premium services where they do a full clean inside and outside of your car for a reasonable price. Would come here again if I'm in the area again!

Member for manny years. Always very happy with my car wash. Excellent value. Hope they will be in…read morebusiness for long time. Albert

I went to Brecksville Car wash today and it was ok. The thing I didn't like was that the dryers…read moredid NOT dry my car. The time is set at 60 sec which I thought would have been enough time but I don't know if it was the angle of the blowers or the force but it was a poor attempt. Summer time no big deal I guess but in the winter that water freezes and makes the wash not look as pristine.

Today was my first time at this car wash. I had a monthly wash program at another car wash in…read moreNorth Olmsted; as I had worked on that side of town for many years. My office is now in Independence, and this is also close to where I live. Kudos to Cornel and his professionalism and he also had the manager Brian come and speak to me and he gave me an OUTSTANDING deal! I did try another car wash last week on the other side of the plaza, but did NOT get the service I had anticipated and the attendant was BEGGING me to give her a high customer service rating for just a single car wash. Plus that place was waaay to busy - I don't have time to wait forever in a long line. I like Wheely because I was greeted with a smile and ALL my endless questions were answered. This is what sealed the deal - OUTSTANDING CUSTOMER SERVICE! I am thrilled with the customer service and the result of the car wash - I am extremely picky and let me tell you - if I LOVE THIS PLACE - SO WILL YOU! Thanks, Brian and Cornel - you guys are WHEELY AWESOME!

totally horrible my truck got stuck inside half way through. reset the rollers to finish getting…read morein through the rest of the way. after pulling around building to finish drying my truck i find my whole tailgate is all scratched up. employee acknowledged he knew exactly what happened. said its happened before. now the manager refuses to accept blame and says the car wash didnt do the damage. what a piece of shit. brand new truck $58,000. now have $3000 damage. they refuse to pay or put in a claim.

As part of my quest for a new car wash monthly membership, I stopped in on a random Wednesday. It…read morewas freezing out, yet there still was a nice sized line forming. I figured I had to be on to something. I like the location. This part of Wilson Mills is not terribly busy. You simply turn in like you're going to the cleaners, but continue around the back of the building. The prices were reasonable. I got the works for $16.50. The man working was very nice and efficient. He even thanked me for giving them a try (like he had ESP). I was thrilled that they pre-spray. Inside I noticed the materials were soft, so this put me at ease. I've had horror stories in this department at other places. I really felt like I was getting a deep wash. I drove down the road and inspected the finished product. I must say my street salt beaten and battered baby looked good as new! The only thing I wish was that my tires were shinier. They do have a tire upgrade and I forgot to add it so that's my fault. I'm willing to give them another shot with the $2.00 enhanced tire experience.

Great car wash. Although it's an automated drive through, they have a person working. Friendly…read moreguy handled the payment but then used a power wash hose to hit the bad spots of my car before we went through. Great value for the $9 wash.

Awesome car wash with spectacular customer service! Monthly…read moreplans are good value and discounted for healthcare & first responders. Jumped ship at the sub par place near me and went with the best in town!

We bought a monthly subscription to "Willo Wash" in Willoughby on Rt. 91 & Rt. 20. It's a really…read morenice facility, with new, well maintained equipment, and very helpful staff, that does a good job of cleaning our car. The monthly subscription allows us to have our vehicle washed as many times as we want, as often as we want. And it's only $19.95/mon. I like the place. I like the people. I like the results. You will too.