Husband and i went in for a deluxe clean after not being able to get our car cleaned for awhile (we…read morejust moved to the area). We only only expected our floors to be vacuumed but they went above and beyond to even get the gunk out of our trunk area, deep cleaned out seats, and even scrubbed off some of the hard to clean stains. We had no idea the trunk would be cleaned too so we felt bad that our trunk wasn't empty (sorry about that). Thank you for giving our car a fresh new look! Overall a wonderful first experience here, worth the price when it came to detailed cleaning and very friendly staff around. Will come again for detailed cleans (and an empty trunk next time!)

Saline was such a great help today as always! Always a great car wash and fantastic service! Just…read morewanted to add my boyfriend Robert F. is a regular customer here and he wouldn't go anywhere else he says you guys take excellent care of his vehicle and him!

Excellent hand washed vehicle business! I've been coming to the San Carlos location for years now…read moreand really enjoy the friendly / professional staff and hand washed cars. We bring 3 cars here almost once a week on a monthly subscription. I've also started using their detailing services in the last couple of years. My only concern is I've heard rumors from friends that Auto Pride may be moving to a machine wash system. Not a fan of machine washed cars. It's the only hand wash car business in the mid-peninsula that I know of. It will be a sad day if Auto Pride moves to a machine washing or touchless system. I'm hoping not to go back to washing my own cars.

My son went to Auto Pride in San Carlos today expecting the $35 basic wash. The first attendant…read moreasked what he wanted and he clearly said just the basic wash. Then another employee came over, spoke quickly, and my son--who did not understand what was being offered--said yes and took the receipt without realizing he had been switched to a much more expensive package. At the check stand it came to over $100. He did not receive a professional detail. We regularly pay that kind of money for an actual detail and this was not that. It was a basic car wash with an upsell tacked on after he had already agreed to the advertised wash. I understand businesses try to upsell. What I don't accept is doing it after the customer has already stated what they want, especially when the customer is not following the pitch. Once he agreed to the basic wash, that should have been the transaction. Auto Pride is a car wash, not a detailing shop. Charging detailing prices for a wash and relying on confusion to get there is taking advantage of people.

Excellent car wash! Great service, friendly staff, and my car always looks amazing!!!…read moreGreat price.

The service was quick and they did a great job! Everyone there was friendly and helpful definitely…read morewill be going back weekly

I payed 10$ for a 5$ dollar car wash as the machine did not work The refund policy is super…read moreshady. No number to call. I just throw my money away. Don't waste you money and f the owners. Bad owners bad.

I was able to clean the dirt off my car easily and quickly. The equipment was in perfect condition…read more Much better and cheaper than a drive through car wash.

Dear Con, Thank you so much for your service!…read more You are always so thoughtful, patient and devoted to each and everyone! I'm coming to Jack's Car Wash for years because of your great attention to my vehicles. You organizing the smooth process, so all of the workers rotate in order( they are very polite and always smiling). I'm sure many many clients sharing my gratitude ( see familiar faces regularly). Thank you again, and see you all soon.

Came to Jack's car wash today around 3 pm. Customer service when first going in was nice and…read moreprofessional. I went on a roadtrip and collected some bugs on the front number and hood. I purchase the $200 package knowing that it was going to take some detail work to clean everything and get all the bugs splatter off. Not the best with attention to detail. I understand that they're busy but I figured the $200 package would buy the right for them to take the time. Customer service said it will be 30-40 mins. It was done in 20. I get home and noticed there was a good amount missed on the front bumper and left and right lights. Also on the inside the dressing used seemed like was done in a rush. The back seats weren't wiped down. There was still spots of crumbs and marks from my kids that could be easily wiped off. There was spot where they treated and spots you can tell that was missing. The back trunk rubber trunk mat wasn't taken out and cleaned. $200 was a mistake to spend here.

Asked them what wash I needed to get milk splatter off the car seats. The guy said the…read moreinterior/exterior $35 wash would do it. They did not do a great job -- if I needed a higher level detail, they should have told me from the beginning. The exterior wasn't great either. I asked about some stuff left on the car and they hurriedly said "sticky, $20 more" and immediately walked away. If I had needed a higher level package, I would have been happy to pay it if the guy hadn't just rudely walked away. The experience felt quite unprofessional. Now I am getting my carwash supplies ready to finish the job myself :(. Not ideal.

I came here at around 4:30 PM to fill up and get a car wash. I looked at the sign which indicated…read morethat the car wash closes at 6 PM. After paying for my wash, I drove around to pull in, but there were cones in front of the car wash and it was closed for the day. Since I don't live in the immediate area, I went inside to ask for a refund and the cashier responded by telling me that my code did not expire. When I explained that I don't live near here and that the car wash was supposed to be open until 6 PM, the cashier was incredibly dismissive and then told me that I could wait 30 minutes for the manager to arrive. She then held my receipt and started helping other customers. Eventually, I took a picture of my receipt and left. I understand if, as an employee, you can't resolve the matter. But you should treat your customers with a basic level of respect and try to be helpful as opposed to being dismissive and hoping that the problem just goes away. Very frustrating.

These guys do incredible work - easy to schedule, good communication, the app is convenient, value…read morefor what you get is 10/10

Amazing service! So friendly and communicative and doesnt try to upsell you on anything. My car has…read morenever been so clean.

I drove from SF to this car wash. There is a lot of soap and high pressure to wash your car…read moretouchless. They even have a hand blower. Everything worked ar my station. Will be back again.

Very small car wash facility. If more than 2 cars are waiting, the line will back up into the…read morestreet. People are inconsiderate by washing with buckets in the wash bay and taking up the space for a long time. Be prepared to wait.

I just can't understand how this place stays in business. I had a stain in my trunk that soaked…read morethrough and asked the guy to get that cleaned. Charged me $100 for cleaning all my interior mats and the trunk mat, thing still stinks after I asked them twice to look at it. Now I'm spending my own time with Folex to get this out. Just set your expectations as low as you can think and you'll be satisfied. Otherwise, go anywhere else.

This one star is because of one woman. The rest of Auto Pride Car Wash. Kindness is so important. I…read morehave been a customer for over 10 years with three different cars. I have a Honda prologue and my dog did some slobber on the seat so I asked when they were cleaning it if they could wipe the seat and this woman came over and I think her name is Alycia And she said no we are not doing that we need shampoo and it's $50 for one seat. She was so rude and belligerent. I just finally went over and took a red rag and wiped it myself and also the side of the door. She wanted $50 for one seat and for four seats it's $200 she said. I thought they wiped the interior of the car with a damp rag but she said no we only do dusting. Anyway this is why they one star review but it's not a reflection on everybody else it's her. She was so rude that she took my car from the line and drove it backwards toward another exit. As if to say to me you can't come here again. I was in shock‼

I can't wait for it to reopen. There aren't many good car washes nearby and they were some of the…read morebest

First time using this car wash. We just needed a basic car wash and went during their happy hour…read morefrom 3- 6pm which is $9.99. They pre-hose your car and do a quick brush before your car goes through the cleaning cycle. That is needed because the dirt won't necessarily come off if they didn't do that. At the end they hand wipe the entire car with cloth to dry all the windows and the entire car. The entire process took about 5-7 minutes. There was only one car ahead of us so we didn't have to wait. If you need a quick & basic car wash - this is a good deal.