Good value and an efficient well run operation and I'm going to keep coming here, but there's room for improvement and improvement is a continuous process. I had an issue but I was satisfied with how it was resolved. I paid for a premium exterior detailing service. I watched the guy drop his red rag then pick it up and keep using it. I complained to a manager. He intervened and said he'd check the video. Came back and we talked about it and he made it up to me. Mainly I regret not trusting my instincts and intervening myself, staying calm, etc. - so there's room for personal improvement as well on my part, a continuous process. read more

I just can't understand how this place stays in business. I had a stain in my trunk that soaked through and asked the guy to get that cleaned. Charged me $100 for cleaning all my interior mats and the trunk mat, thing still stinks after I asked them twice to look at it. Now I'm spending my own time with Folex to get this out. Just set your expectations as low as you can think and you'll be satisfied. Otherwise, go anywhere else. read more

Came here mainly to get the interior of my truck cleaned, and they literally left it exactly the same. No wipe down, no detail, nothing. It honestly looks like they only washed it from the outside. I pointed it out to the guy working there and he said he "cleaned it," but it still looked untouched. Same dust, same spots -- no difference. What makes it worse is I paid $45 + $10 tip, and I didn't even check before leaving (my mistake). But still, if you're paying for an interior cleaning, you expect it to at least look like someone tried. Super disappointed and honestly very frustrating. I won't be coming back. read more

See all

This one star is because of one woman. The rest of Auto Pride Car Wash. Kindness is so important. I have been a customer for over 10 years with three different cars. I have a Honda prologue and my dog did some slobber on the seat so I asked when they were cleaning it if they could wipe the seat and this woman came over and I think her name is Alycia And she said no we are not doing that we need shampoo and it's $50 for one seat. She was so rude and belligerent. I just finally went over and took a red rag and wiped it myself and also the side of the door. She wanted $50 for one seat and for four seats it's $200 she said. I thought they wiped the interior of the car with a damp rag but she said no we only do dusting. Anyway this is why they one star review but it's not a reflection on everybody else it's her. She was so rude that she took my car from the line and drove it backwards toward another exit. As if to say to me you can't come here again. I was in shock‼ read more

So let me get this straight... you charge people $35.00 for a half done job? I literally got my car washed today at 9am and this is the service I received. read more

See all

Literally worst car wash i've been to. Moved to the area and was looking for a new place. Had an "all service car wash" and never coming again. The most half ass job i've ever seen Still dusty still crumbs in my back seat and dog hair. They half ass wiped one wheel The rims were still dusty read more

Auto Pride - Car Wash Near Me - Redwood City, California

See all

I just paid $40 for their "Supreme Wash." Pretty pricey and I was expecting better. Unfortunately, as I got into the car - just a few months old - I could see the area by the gas and brake pedals was absolutely filthy. This is the photo I took at the car wash when the attendant gave me the car. I immediately complained to the manager who told me that cleaning that area would cost extra. I said, "more than the $40 I just paid for your Supreme Wash?" I was incredulous that she could say that with a straight face. I asked her how she could return a car to me in that condition? She just shrugged and walked away. I understand that a car wash can sometimes miss stuff - it happens. But when a customer points out something so clearly missed, you fix it. You don't walk away and shrug your shoulders. This is my Yelp review, complete with photo - the photo was taken at the car wash before I drove off. CLICK ON THE PHOTO. We've gone to this place for decades but walking away from doing such a bad job is unacceptable. I'll find another place. read more

Auto Pride - The driver front area by the gas and brake pedals. - Car Wash Near Me - Redwood City, California

No attention to detail when cleaning the car. This was my go to place for years but after three fails in a row I'm on the hunt for a consistent clean and sparkle. read more

Each time I wish this place gets a bit better it's the opposite.. $40 for supreme was and it's not even vacuumed! read more

Auto Pride - No vaccum done - Car Wash Near Me - Redwood City, California

See all

Friendly staff, relaxed atmosphere, great work. First time here, will be back again, probably our new spot. This won't be the least expensive option, but if you're looking to have it done well and not have to get dirty, it's a great value. read more

We have 2 cars with unlimited subscriptions. Sometimes the team is really good, but today not so good. Left the car still dirty. I guess it's a hit or miss depending on which team is working. read more

I should have read the reviews before coming to this place. $49 just to wash your car...they supposed to vacuum inside. But just forget about it. Don't waist your money. No pierdas tu tiempo muy mal servicio pero muy mal mejor hazlo tú mismo no pierdas dinero ni tiempo. read more

Auto Pride - Car Wash Near Me - Redwood City, California

See all

I used to come here many years ago and they did a great job, but the car wash I received today lacks any attention to detail. I had to essentially tell them to wipe all of the seats as they weren't in the first place. Similarly the vehicle lower trim had me having to ask them. read more

DO NOT get your car washed here if it is in new or pristine condition. My car was left with a plethora of scratches after last nights wash. Save your money. My car is a brand new 2025 BMW and it WAS in perfect condition. read more

See all

They been doing a bad job on washing my and my wife car the last three times, going to ducky's car wash.

Muy mal servicio! Lo hacen rapido que no quedo limpio mi carro ni por dentro ni por fuera. Y todavia me dice la muchacha ese tipo de carpeta de tu carro el vaccum no lo limpia bien. Claro que si lo limpia si le pones un poquito mas de tiempo y amor a tu trabajo. No recomiendo este lugar! Mejor servicio Ducky's read more

I've been going to this place for years. I recently went to have my truck washed and found out they don't do mats anymore unless you ask and pay. The truck was still completely dirty . I had to ask them to clean the bugs off the grill and the side windows 2 times and they didn't get it very clean both times. The interior was filthy. I don't know what happened, but they are awful now. Won't ever go back read more

Drove in today for a wash and made me remember why I no longer go here. Got home and literally had to rewash my car. There was dirt, bird poop, stains. And it wasn't hard to remove dirt which tells me they put no effort into it. The inside looked as if they didn't touch it either. I'll better do it at home next time. read more

I just brought my Tesla 2022 in to get washed and accidentally scratched my front left wheel. When I called them on it they stood behind the damage. I am extremely happy and thankful that they took ownership of it. As it turns out, I got an estimate from Americas Tire and they issued me a check to cover it. I am getting my new wheel replaced on Monday of next week. Going forward I will remain a subscriber to Auto Pride but I will use the Palo Alto location as it is less likely to happen there as it is a strait shot into the washing area. Very thankful and extremely happy. read more

Auto Pride - Damaged Wheel. - Car Wash Near Me - Redwood City, California

See all

Pretty Quick but they did not do their job and clean the inside of my car and just oiled everything up!! I want my money back ong!! read more

See all

Today is the last time I'll use this place, It's always a shitty job. For the price they charge they never really do a good job. I will be cancelling my membership on my other vehicle as well after the type of service I received today read more

See all

Ok but below expectation job. I went for a car exterior wash for $30, but advised $100 more to get hand wash wax. Since my car has not been washed for long, I took the suggestion. However, it turns out not worth $130 bucks for a wash job like this. Rough look seems okay, but taking closer look, there are still several obvious spots of bird drop not cleaned, on top, on side. Hard to say good job. Never come back read more

I just moved in the area and planning to avail their service but the person who registers customer is sooooooo unwelcoming and rude.

We've been coming to Auto Pride for years and they consistently do an amazing job. You drive up to the car wash station and let the attendant know what you'd like. It can be a simple car wash to something a little more high touch with a hand wash, or something more epic like a full interior and exterior clean. Their operation is pretty crazy. They have a whole team of folks outside hand washing the cars. It's a sight to behold. They'll usually tell you approximately how long it'll take. Depending on what you've requested, you can choose to wait it out on a few benches outside. They have a little convenience shop inside where you can purchase various tchotchkes or snacks. A Snickers ice cream bar is our usual indulgence of choice here on a hot day. Alternatively, you can leave and come back later. We don't live too far away so sometimes my husband will drive me home. Nearby is Safeway and a few eateries so sometimes I get some groceries done and grab a bite somewhere. They do a fantastic job cleaning the cars by the way. Every time it comes back nearly spotless inside and out. Recently during the heatwave I accidentally spilled an entire Venti Starbucks matcha green tea latte with milk on the floor. Not only did it seep through the removable carpet, but it went into the non-removable carpeting below. They somehow vacuumed and shampooed it so well that there were no smelly trace of my blunder. I was really worried the milk would sour under the hot sun but nope, clean as a whistle and smells fresh. Phew! The pricing is a little steep compared to a regular car wash, but then again there's nothing regular about Auto Pride. They're amazing and we no doubt will continue to utilize their services for years to come. read more

I had a very very good experience. I had my car waxed, and I saw a few marks and the manager came over and completely redid it with another staff member. I very much appreciated them taking the time to give quality service. read more

Auto Pride - Car Wash Near Me - Redwood City, California

Always have a great experience here. The car is super clean and the memberships are pretty affordable .

This review is not a general one, rather, it is regarding Auto Pride's resolution of a particular issue: I'd parked my minivan in a certain spot for a few weeks, and when I went to move it, I discovered it was covered in what appeared to be brown tree droppings. I used simple green and microfiber cloth to try to remove it but was not able to thoroughly clean it -- it would remove a surface layer of the gunk, but there was a lower layer resolutely stuck to the van's (white) paint. I went over to Auto Pride, because they offer "detailing", and talked with them. After checking whether their special materials could indeed clean it, they agreed to do so. I think the person who primarily did the work and/or supervised it was Dan. It took them about four or five hours. But I am very happy with the result, and will avoid parking in that spot for long periods again. ( it cost $250 to clean it (they also cleaned the interior)) read more

I went for the top tier wash & wax. $100+. I've had my truck for four years, and it's never looked better. There were three to six people working on it, so it was done in a timely manner. The manager was overseeing a good part of the time, but all seemed to know what they were doing. Thanks ALL! I'll be back! read more

See all

Auto "pride". I really want to like this place but I leave disappointed every time... this place could be great. It even has coffee for customers. I think the team needs a boost in morale from management. read more

See all

The car is somewhat clean but for 40 plus dollars, to leave the bird crap and residual still on the car is not okay. I might as well wash the car myself. Save your money. read more

Worst experience ever! Will never return here. Go to san Carlos or Burlingame. They claim they don't even clean the seats, then they told me I have to pay extra for them to clean the seats. 1st time in my life I left a car wash in a dirty car. Unbelievable read more

I'm client but today is the worst service I waiting ten minutes in line, the person is nice, the bad experience is when supp my car is clean and finish, someone take and park in the street I'm inside the store and no one come to tell e is ready, I talk with the guy white shirt and make complaint he dont hiven me good answe, I call by phone the manager handout my call, in ny car is water mark every window and don be clean good like before this staff doing read more

My car was filthy. I'm not sure how I can go MONTHS without washing my car. It's disgusting and sad. My car needed her semi-yearly bath, and I was pressed for time on a Wednesday. I usually go to another spot, but this location is close to my job. The line was long, but Auto Pride is pretty quick! I waited for about 20 minutes. I used a $5 off Yelp coupon on the platinum special. According to their signage and website, by paying for the Platinum Special, I was supposed to get 100% Hand Washed, Rainbow Conditioner, Clear Coat Sealant, Air Freshener, Interior Dressing, Exterior Dressing, Tire Dressing, Non-Acidic Wheel Cleaning, All Glass is Cleaned Inside and Out, Vacuum All Floors and Seats, Dust Every Dash and Console The exterior was pretty good. Someone threw a piece of gum on my car, and I was hoping they'd get it off. Nope! The gum is still there. The interior was still yucky. They didn't wipe out the cup holders, and there was still dust and junk in the crevices of every part of my car. Also, I didn't get an air freshener! Maaaan! I really wanted that! Hahahaha I'd be willing to give them another chance, but on this first go around, I wasn't too impressed. read more

Auto Pride - Missed a spot - Car Wash Near Me - Redwood City, California

Don't waste your time or money here. You will be disappointed. Seems all they care about now is charging you more $$ for a car wash, and doing a shitty job! You have been warned!! read more

I had a GOLD membership there and every time I would ask for the inside of the doors and tires wells to be better cleaned. There was dust scuffs from boots on the inside of the doors and the tire wells needed rinsing. This went on for months that I would ask and it would not be done. Today I spoke with the manager and told her the situation. Her response was that they needed more money and that they didn't have time to clean what I was asking for. She could have cared less that I told her I come home and have to clean my car because they refuse to clean where I ask. This place is a scam and clearly does not care about the quality of work, they were super unprofessional and rude. DO NOT GO HERE! DO NOT GO HERE! read more

Auto Pride left 2 deep scratches in my car door. I notified them of the issue and they refused to take accountability, implying that I arrived with the damaged door and was trying to get them to pay for it. They refused after a "video review", notifying me that they couldn't have possibly caused the damage. However, I saw their video and it was low resolution with major blind spots. I've been a customer of Auto Pride for several years. They usually did an okay job, though never fully got off bug splatter and the like. Now I'll never go back. I recommend you find another car wash. They may damage your car and refuse to acknowledge they did or help in any way to repair the damage they caused. read more

See all

Today, an hour ago, my paint job damaged on a new BMW X6M Competition. Unfortunately this company chipped my passenger door paint on my new BMW. It wasn't there before the visit. I'm obssevie about my paint job and was furious to have this happen. The chip goes all the way to the metal and can be seen from 20 feet away since the rest of the car has no paint damage. It will be at least a few hundred dollars to repaint. It appears that one of the workers opened my door into a pole or another car door was opened into it. Never going back. read more

Auto Pride - Paint chip taken out of passenger side door by Auto Pride Car Wash - Car Wash Near Me - Redwood City, California

The hard work of the employees here is appreciated. I've been bringing my cars here (and now my employers vehicles) for over 10 years and they do a good job. I also used to shop in the gift shop a lot while waiting for my cars. But I'm forced to change car washes now for one reason: The gift shop places heavily scented perfume diffusers out in the shop which are overwhelming and trigger allergic reactions and migraines. I can't avoid it- I have no choice but to go inside to pay for the Carwash. It literally makes me ill (and I'm not alone). I've mentioned it several times but there's been no change. Yesterday, I spoke with the manager who told me 'they put them everywhere to sell them, not to scent the room'. What does that even mean?? Ok, well best of luck with the diffuser sales. I know losing our business won't matter to them but my health matters to me. I give up. Ducky's here we come! read more

Be Warned! Items stolen from trunk on last car wash. Who steals collapsible dog bowls?!?! Didn't think I would need to take out my dog's items cos it's considered an item of interest. Review on the actual car wash - disappointing they more interested in getting the car out as quickly as possible but will miss the simple things like cleaning out Cup holders, removing bug guts from the front bumper. I will not be returning. read more

Been coming to this location for 20 years. Even before I became a member of the car wash, which I highly recommend because it's totally worth it, I thought the service was sometimes exceptional no and sometimes subpar. But ever since Lee, the manager came on board at this location. The service has been stellar and if for some reason, something didn't come out right. He professionally quietly And smoothly resolves it and just makes everything better. All of the employees are assets, but Lee is a star too! The other person I want to recognize is Cynthia. She's a strong employee great ethics always smiling was a warm welcome and a lot to keep the place running smoothly. She is a great asset in between her and the two of them may coming to this location. Incredible. read more