Title: Exceptional Service from 911 Bio Clean Inc…read more Review by: Yvette Navarro, Sherman Oaks, CA I had to hire 911 Bio Clean Inc. after my uncle passed away and left his loft apartment in extremely unsanitary condition, including biohazard cleanup and significant clutter. I contacted several companies, and from the start Victor at 911 Bio Clean stood out by providing a thorough, detailed quote and explaining the process clearly. Communication was solid throughout everything was confirmed in writing and by text, and the online process for signing and payment made it easy. On the day of the job, Victor personally arrived with a site manager and crew. Even though the space was only 975 ft, the team came prepared: two trucks plus a van, and a U-Haul for trash removal. The entire crew was professional, friendly, respectful, and approachable. I checked in multiple times during the work day, and each time they showed me progress and asked if it met my expectations. They handled every request I had with a positive attitude and didn't hesitate to address even small extra tasks I included in the quote. They dealt with biohazard issues (including poop cleanup) with proper care and attention, and the result was beyond what I expected after such a difficult situation. Overall, I would highly recommend 911 Bio Clean Inc. for their professionalism, responsiveness, knowledge, and kindness in handling a very tough cleanup job.

Victor and his crew worked tirelessly for 9 hours on a home that needed a lot of clean up. Victor…read morewas prompt in his communication and commitments. He was empathetic, flexible and accommodating. The team was efficient and effective. Thank you for all you've done. Highly recommend!

I can't say enough about this company. The married cou-le that do the work are worth their weight…read morein gold. They are hard working and so friendly. I am so thankful that I chose them for my problems. They know what they are doing and are truly concerned with helping people. I heartily recommend them for any job you have. And they are very nice people and a joy to work with. Looking forward to our next date ahead. / . .

I have been using Hazard Free for months helping me with my living space. Aaron and Lisa are an…read moreamazing team, hard working, creative at challenges and incredibly good people. I am so gifted to have them as a resource as I am somewhat disabled and of course getting older. I can recommend Hazard Free for any serious cleaning and organizational necessity.

I can't say enough good things about Bio SoCal. I needed biohazard remediation services for an…read moreunattended death situation, and from the very first call, Alan and Samantha handled everything with professionalism, compassion, and complete transparency. Scheduling was smooth and they showed up exactly when they said they would. Pricing was fair and clearly explained upfront -- no surprises, no pressure. They communicated every step of the way, so I always knew what was happening and what to expect next. What really stood out was the human side of their work. They understood that this wasn't just a job site -- it was someone's home and a difficult time for the family. They treated it that way. They also took the time to educate me about the specific issues that come with an unattended death situation, which helped me make informed decisions and gave me real peace of mind. The work itself was thorough and professional. If you're facing one of these situations -- and nobody plans to be -- Bio SoCal is exactly who you want in your corner. Highly recommend without reservation.

There are so many positive reviews about this company. I read them all when choosing them to help…read moreremediate an unattended death situation my sister and I had with our reclusive uncle. I can tell you that our experience with Alan and the team at Bio SoCal was everything and more that are stated in these reviews! We feel so fortunate that we chose them to help us after my uncle's death. With compassion and respect they handled everything and dealt directly with the insurance company for payment. With my sister being hours away from our uncle's home and me being out of state, it was such a blessing to find such an honest and trustworthy company to handle everything for us A to Z. To be able to communicate directly and efficiently with the owner of the company and not have to make multiple calls and explain to multiple people is such a rarity in business these days and puts them far ahead of the competition. Alan continued to keep us in the loop with the remediation as well as the contact with the insurance company. He carefully explained the process of the work as well as the insurance process to help us understand and know how to negotiate the insurance payout for replacement items. All in all, I obviously highly recommend this company!

We had a fire incident at our rental condominium in Rosemead after a heating mat in the bedroom…read morecaught fire. Thankfully, the fire sprinkler system activated and put out the fire, but it also caused water damage from the upper floor down into the living area downstairs. We were referred to PuroClean of Rowland Heights, and their team responded immediately to help with drying and deodorizing the property. They were professional, fast, and very helpful during a stressful situation. We truly appreciate their hard work and highly recommend them!

I've worked with quite a few restoration companies over the years, sometimes based on my clients'…read morechoice. After seeing the differences firsthand, I can honestly say PuroClean of Rowland Heights consistently stands out. Their response time is fast, their work is detailed, and they've always passed clearance on the jobs we've done together. That level of consistency is hard to find in this industry. Recently, we had a fire loss at a property in North Hollywood. PuroClean was the first on site, but what really impressed me wasn't just the speed, it was how they handled the situation. They showed genuine care and compassion toward both the property owner and the tenants during a very stressful time. That combination of professionalism, quality work, and empathy is what truly sets them apart.

Showed up 4 hours late. Two guys instead of three. Removed all furniture as requested. Broke metal…read morebars on front stairs. Didn't clean as requested. Didn't take out damaged vinyl floor as requested. Removed curtains and curtain rods which was not requested. Owner not on premises. Owner, Ian never returned my calls about damage left. Did not clean or empty fridge as requested. Counters, stove, toilet not cleaned as requested. Very disappointed! I paid only a partial amount of the invoice. My daughter ended up helping them by removing over 20 bags of trash herself!

I am very appreciative for the services we received. Ian was prompt in his response and also…read moresensitive to the situation my family was dealing with. We also needed time make a cleaning decision, but when we were ready, Ian and his team were able to get in quickly. I hope to never be in this situation again and glad everyone will fully recover. Highly recommended! Thank you Ian & team for your work. *Warning on the photo*

We cannot say enough good things about Mayfield Environmental. After losing our property in the…read morePalisades fire, they came in and handled the remediation work with such care, professionalism, and skill. The whole team was genuinely wonderful to work with, kind, responsive, and patient through what was an incredibly difficult time for us. They did an absolutely amazing job and made the entire process feel manageable. If you are dealing with fire damage or need remediation work done, you will be in the best possible hands with Mayfield. We are so grateful to them.

Reached out to inquire about hazardous disposal. The company (and James) went above and beyond to…read moreprovide helpful information on how to register hazardous material properly. Very patient and answered all questions from our end. Will be sure to keep them in our files for any future hazmat removal. Thank you so much!!

CBC/Scope Environmental assisted us in the aftermath of the Eaton Fire in Altadena, CA., and we…read morecould not be happier with our decision to work with them! Not only did they do an excellent job remediating our home, they were also incredibly helpful in dealing directly with the insurance company and (a range of) adjusters. For over 18 months they were by our side, and they truly felt like a crucial partner as we were navigating the process. Thank you Veronika, Peter and everyone at CBC/Scope Environmental!

"Multiple Layers" of Deception and Unprofessionalism…read more.. In my correspondence with Gene K., a representative of Scope Environmental (cut and pasted from Yelp chat room) mentions "We can definitely help. Our asbestos inspection, survey, and lab results pricing is very competitive. It's $625 for the inspection and report. Each sample is $35. No other fees. Generally, results and reports will be available within 24-48 hours". Gene K. also mentioned the following "Some samples have multiple layers, and that can not be determined prior to taking the physical sample. You are welcome to call in so that you can properly comprehend the procedures". However, UNDISCLOSED FEES can creep into the price charged to the customer, e.g. such as the need to test "multiple layers" of one material; so, "No other fees" is (deliberately) misleading and therefore, deceptive. A field inspector (Daisy Flamenco) of Scope Environmental, arrived at the project site and upon seeing the area that needed sampling, asked the homeowner for a ladder to get her modest stature to the sampling material areas. When sampling the ceiling, Ms. Flamenco was barely able to reach the sampling surface (needed to be on her tippy toes), even with a step ladder (provided by the homeowner). ALL sample takers must come fully prepared for all conditions at the work site and not rely on the homeowner to provide tools, equipment or assistance of any kind to do THEIR job! Ms. Flamenco was dressed casually, no respirator or other appropriate protective equipment or gear, which is not only hazardous to herself, but sends the message to the homeowner (overseeing the work), that asbestos is really not that harmful. Even two and a half years following the end of the COVID-19 pandemic, it is appropriate if all workers who enter a home, to wear a mask or at least offer to wear one, but Ms. Flamenco failed to show the occupants of the residence, such consideration. Most (professional) people return to bad pre-pandemic habits, even if to protect the home's occupants from the common cold. What is really inconsiderate and unprofessional, is that Ms. Flamenco had disturbed suspected asbestos containing materials by scraping and cutting away material from parts of a furnace and its ducts, leaving the furnace and ducts out-of-order, i.e. if no asbestos or other harmful materials were found, the furnace and ducts could not be safely and effectively used without first repairing them. Leaving carcinogenic materials exposed (cutting, scraping or otherwise removing and exposing asbestos) to those who live at the work site, is hazardous and unprofessional and should never be done this way. Exposing harmful materials puts people and animals at risk of exposure to carcinogens and asbestosis causing particles! Asbestos sample takers should take measures to seal or otherwise cover, exposed asbestos containing materials (when they are through sampling them), to protect home occupants. This experience was a wake-up call to how incompetent workers can make a bad situation, worse!

Eco Bear cleaned my daughter's house in the desert after she returned from a three month trip away…read moreand found a big infestation of mice droppings! Since these droppings can be very harmful, we hired this company to thoroughly clean everything! They did a fantastic job! Emily was great to deal with as well as the two workers doing the work. They also were extremely trustworthy! When she returned to her house after it was done, they had found an heirloom necklace that she had previously lost and left it for her on her counter! They cleaned everything, including inside the cabinet drawers, every counter, the floors, anything left on the floors, the kitchen, bedrooms, etc. They ended up needing a few extra hours so stayed late rather than having to come back because they knew she was anxious to get back into her house! I highly recommend Eco Bear!

Emily and the team did an excellent job cleaning up the rat waste all over the basement, kitchen…read moreceiling, and crawl space near the surrounding rooms. I was informed what they would be doing and how they will do it. They provided me with great peace of mind and, the best part of all, they are professional and punctual.