Idk how good their service is, but the representative taking the calls from customers was terrible…read more She may be great at all the clerical stuff for all I know, but her social skills are not suited for this type of business. You're already dealing with people who have just lost a loved one which requires more empathy and care than an average business/customer. There should definitely be someone new on the phone.

First of all their prices are the best prices in LA county, second of all they make your hard time…read moreexperience a lot easier and better, my father passed away on Christmas Day and even though I was a mess my mind all over the place they made all my wishes happen and change a few things around, the viewing was better then I expected I highly recommend this place to anyone thank you so much! from the Ramirez sisters

My mother passed away recently and we decided to have her cremation and memorial service handled by…read moreRose Hills. The cremation was done at the main location in Whittier and the memorial service was held at the Alhambra branch. All of the staff were very patient, understanding and helpful. They were able to help with all of the requests that we had and on top of that were very quick to get back to us with responses. The memorial service went smoothly and without a hitch, thanks to the funeral director and staff at Rose Hills that day. If you decide to hold a service here make sure to let all the invitees know that this is the Alhambra location; most people only know about the main Rose Hills cemetery in Whittier. To the staff: Karpo, Vincent, Donnie and Mai - thank you for all the help with my mother's service.

IF YOU PLAN ON WORKING WITH THIS BRANCH, PLEASE REQUEST AN ARRANGER THAT MAINTAINS BASIC HUMAN…read moreEMOTIONS AND SKILLS. I can't believe I am even writing this after my BABY SONS funeral service. I'm still VERY LIVID how our service was handled. Our Arranger HENRY CHAN, lacked the basic skills of guiding us on our sons service. We were in the dark majority of this process. Please keep in mind, this is our first time coping with funeral planning so OBVIOUSLY we don't know what to expect nor do we know how planning a service consists of. Tell me why our arranger never ASKED us what type of service we envision? Why did WE have to ask him what type of service they recommended doing since we are non-religious? All he offered to us was a catalog of Urns and Casket STILL without explaining anything to us KNOWING our son is a BABY whom passed. We were given ZERO guidance on this whole experience. I understand we're in a pandemic but that does not excuse ANYONE in this business to handle the things we experienced!! Less than 24 hours before our sons service, we weren't told if we should bring in photos or flowers or ANYTHING of that nature. In tears and frustration, the entire family had to haul ass last minute to gather everything in time. On top of this, on the day of my sons cremation I requested to see him one last time and was DENIED that when our arranger promised us we were able to see him!! WHY DID WE PAY FOR THIS SERVICE IF IT CANT BE FULFILLED? It's been a few weeks since this horrible experience and NO management has reached out to us on this matter. I will NEVER recommend rose hills on their lack of empathy or to any grieving family who is seeking a funeral home to work with.

Our experience with Armstrong, Garcia & McKenzie was nothing short than amazing. My FIL passed away…read moreabout 3 weeks ago, and I reached out to them for his cremation. Our coordinator Erika was professional, informative and was in constant communication with me. She made this entire process effortless. Would highly recommend this mortuary.

My mom passed away and had already paid for her funeral services. I contacted the mortuary and…read morespoke with Funeral Coordinator Brianna Monique regarding my mom's death. Brianna was compassionate, patient and very attentive to my family's needs. She made sure that everything was in order and ready on the day of my mom's service . If I had any questions she quickly replied to me either by phone or text which I had agreed to. Sometimes a quick text would answer my question. I recommend this location and highly recommend Brianna. Thank you for making my mom's service memorable.

This place is Amazing the staff were so attentive. The place is newly renovated and spacious. The…read moredining area looks like an event hall with a bunch of tables and an amazing memory table area to set up your love ones memories and possessions. The price was extremely reasonable and they worked with us to set up payment before or services. They definitely will work with you and your situation. Not to mention the possible 24hr service with a cut cozy side house to stay in with couches to get away to rest a bit. 5 stars. 10 out of 10.

From the day we met with Rosie Sandoval we knew we were at the right place to entrust her with our…read moremother's funeral arrangements. We were very clear we wanted a celebration of life honoring her 102 years because we knew mom wouldn't have wanted any other way. Mom was a woman that enjoyed life to the fullest. She enjoyed travel and great adventures. Rosie made sure to explain what the plan included, what was required of us from creating a playlist of mom's favorite songs to a collage of portraits and photos from her childhood to mementos that were to be on display at her memorial. Any questions were readily answered and resolved. The day of memorial two of her associates, Rosemarie and Fernando, were in charge from start to finish. From the moment all guests arrived until the end of the reception. They both were very competent and made our families and guests feel very welcomed and comfortable. They did an amazing job with the display in the chapel and the reception area.

Our family is grateful to the team at Woods-Valentine Mortuary for the compassion and…read moreprofessionalism they showed us during a very difficult time. They handled every detail with dignity, care, and patience. I would especially like to thank Gail, who was kind and supportive throughout the entire process. We truly appreciate the care shown to our family and the respect given in honoring my husband's life.

Everyone we spoke with was very compassionate and super nice. They really were comforting at a time…read morethat matters most.

They keep the grounds up.... Everything is always green and the grass is mowed weekly…read more... But the area is not what it used to be... you need to be careful in this area... sorry to say but you must always lock your vehicle when you are visiting a loved one's grave.... Yesterday, there was a person taking a nap out on the lawn.... When he saw me he got up a left the cemetery...

This is a hard review to make as my feelings are mixed on my experience with Mountain View. It is a…read morebeautiful old cemetery and Manny helped throughout the process with planning my father's gathering & burial arrangements. I'd give him 100stars, cannot say enough wonderful things about this man- He's very professional, kind, and kept me up to date as much as possible and solved problems along the way. Manny went above and beyond to help make the process easier for everyone I was very grateful for his help, I think he works harder at his job than anyone else. Aside from that I was not impressed with a lot of things. The day of the Memorial was chaotic, the guests had no direction and were told to wait so they all congregated up at the front building. Then the viewing that was supposed to be just a couple people turned into everyone coming in to view my father. This could have been catastrophic if I wasn't so laid back but he looked sharp so I figure it was meant to be that way, many were glad they got to see him. It worked out well it was just a bit overwhelming as that was way different than what was originally planned. Whoever was directing outside would not allow the person I hired to set up the photos & flowers go inside the cemetery beforehand so when I discovered that nothing had been done at the site yet I had to run from the viewing to go throw everything together all by myself at the location in the literal minutes before the ceremony. Due to that set back I didn't get anything up properly. Lastly a few days before the funeral the groundskeepers assured me that they would have my grandfathers grave cleaned up (my dad was buried in the same plot at later date) but it was not done. It's also been noticed they remove flowers very quickly after placed which is a bit off putting. They were very much on top of making sure payment was complete but after that it took a substantial amount of time and several check ins before burial happened for my dad. To be honest I didn't mind that wait but from day one I was very clear I wanted to be there for his burial. The day finally came and I found out the afternoon before that they would be burying him the next day, a bit frustrating the lack of notice but it was beyond time for it to happen so I just worked it out. I kept in communication up until just a couple hours before to make sure it was clear I would be there for the burial and agreed to come at a set time. I showed up an hour before that set time and my father was already buried!! This was extremely upsetting and the men finishing up did not seem to care in the slightest about my distress. It seems like they were just glad to have "finished up early". This has been extremely distressing for me and my family/friends are upset hearing it as well. I'm still struggling with what happened. I spoke with Manny afterwards and he was very apologetic as this was not how it was supposed to go, he was not notified they were going to finish early so there was really nothing that could have gone differently on his end. There is some major communication issues going on. I'm definitely rethinking the plans I was considering for myself and the rest of my family in a plot here as it seems like the management is lacking, it doesn't really seem like anyone else cares there. It's kept together just well enough to get paid.

I have gone to ABC Caskets twice. Both times they were able to help me buy caskets for my loved…read moreones. Great service! Very nice people!! You won't be disappointed! Their products are beautiful.

Met with Isabel who walked us through the various options for a beautiful casket. She was very…read morehelpful and we found exactly what we were looking for to make the funeral a very special day. She was also helpful in recommending a funeral home that we used as well as a list of florists. Thank you Isabel for helping make it a great send off for our loved one. I would highly recommend ABC Caskets.

Probably one of the most beautiful funeral services I have ever been to. I come from a Catholic…read morebackground and my friend's service was of Buddhist religion. It was my first time seeing and experiencing this. Parking is very small but they have a free 4hr parking structure about a block away, easily accessible and walkable. Tastea boba catered for friends and family at this funeral service and they also had food that guests can enjoy at their seat during the service. One of a kind and unforgettable and really accommodated everyone (over 250 guests). Rest in Paradise, my lovely Jenn! IG: @ammysalamii

It's always a difficult time when we are in need of this type of service. And for many of us, this…read moreis our first time. Universal Chung Wah Funeral Home has been part of this community for many many years. We were looking for a small viewing followed by cremation. The staff member named May was patient and helpful, answering all of our questions and provided useful suggestions. She did not try to upsell services. The day of the service went smoothly as planned. We arrived some time earlier and things were already set up. When the ashes were ready, another staff member even dropped off the ashes as a courtesy on her way to another appointment, so that my 80 year old mom didn't have to Uber there to pick up the ashes. Small gestures like this is greatly appreciated during such a difficult time.