Professionalism in their response was a 0 out of 10. No costumer service decorum just a flat out…read moreno. They are located only 1 hour from us and do not want our business.

We had 2 minor needs. Both times we were scheduled quickly…read moreand conveniently. Technicians were prompt, polite, skilled and courteous. We have had Turek's in our home for major and minor jobs. Always pleased.

3hours at 50$ per hour for an amateur to get the proper adapter and supplies from down the street…read more(In town) to connect a bidet isn't bad I guess. He also looked at the water softener and said he didn't know anything about them. Both of these requests were sent to Peterson's before someone was sent out. However, if you want a professional, that knows what they are doing, to get it right and not tell you "I don't know anything about these." Well... consider that before calling. Or just request a professional also with your inquiry. This will save you time, money and frustration. They probably have a professional there. We just didn't get that person. This would be fine if we were informed immediately that the company would be sending someone with no knowledge of our requests. That way, we would have went somewhere else straight away. Warren Wilde took care of the water softener, he even told us what exactly was wrong just from our description over the phone. This is what experience, paying full attention to the entirety of a request and sending personnel capable of understanding and performing the FULL job will get you. Thank you Warren

They were difficult to get a hold of from the get go. We finally got someone out here to install a…read morebidet and see what was wrong with our water softener. He was VERY young looking. He looked at our water softener and said, "I don't know anything about these...." I showed him a pin that supposed to be attached to the softener and he said "Yeah I don't know why there'd be a pin in it." So we are paying for a plumber to come out and NOT know about water softeners? So he installed the bidet but it took him just shy of TWO hours. When he finished he said it was leaking (maybe not his fault)- but two hours for a bidet? I installed it myself at our other house in 15 minutes. The only reason we had a plumber do it was because we needed a different T-valve and he didn't get a different T-valve- he just rigged the one we had to make it work (might be why its leaking????). We do need to get a new water softener but will be using someone else to install it as they did not leave us with much confidence in their abilities.

Christiensen Heating & Air Conditioning is my go to for any HVAC needs or service. They have…read moreprovided excellent and timely service and have installed both my furnace and air conditioner. In fact when my old air conditioner finally needed replacement, they had a new one installed on a very quick turnaround. The team is always friendly and very responsive. I highly recommend.

On 11-11-25 I left a review that I want to amend. I understand that mistakes happen but…read moreChristensen did honor the split of $300. Tiffany was kind, understanding, and professional. Christensen has my business.

Had preventative maintenance done on my furnace 10/25/04. Andre arrived promptly for the 9-10…read moreservice window. He was very professional and personable. Service took about an hour and he provided me some valuable information as it relates to my ignitor. Very happy with the overall professionalism and timeliness of the appointment. Will definitely be using them again in the future.

Horrible. They came to install a mini split AC. The technician came installed it. He couldn't get…read moreout fast enough to leave never checked to see if it was working. Charged us $430 dollars and wasn't even here for more than a hour and a half. We had another Company come in and had it running in a hour. They did not even have the decency to return our calls . The receptionist that answers the phone is very rude and not helpful at all! STAY AWAY FROM THIS COMPANY!

Sammons Plumbing is such a great homeowners resource! I have called, several times. Got wonderful…read moretips and tricks and help with my new house. Wade has come to my house in a timely manner to help reinstall a toilet. He's looked over plumbing. Helped with design ideas. This place is top notch! You won't find any better.

Warning!!!! This company does not stand behind the products they sell. Our 3 year old water heater…read morebroke. We were informed it was under warranty and it was replaced. Later we received a bill for $280 for installation. Seeing as this is a standard fee, we should have been informed of the cost before anyone came out to our house. Received very vague answers about the policy when I stopped in to inquire. No one cared enough to work something out with me. Just a shrug of the shoulders and somebody explaining to me how their products are superior. This is laughable when ours broke after 3 years. I expect this from a big box store, not a smaller company, which usually provide more personal and caring service. You got your money out of us, Sammons, but never again.

Customer Review - 2022…read more Christensen & Wisnet, Inc. - The Good Guys Heating and Air Conditioning 4450 W Greenville Dr Appleton WI 54913 https://goodguyswi.com (920) 734-1436 In May 2022 my air condition from the early 1990s was no longer going to work and I knew the original 1950s furnace and 12-year-old water heater need to be replaced. I was very unhappy with our old service company. I research the best rated Heating and Cooling companies and called the top 4 companies. Anthony from the Good Guys was the only one to get back to me within a week to give me an estimate, he was there the next day! After getting the other 3 estimates his estimate was still the best for price, quality, and the service they would provide. They were also the only company that would get my new system installed in June! Homes come with all sorts of Heating and Cooling systems, and they date back to all sorts of dates. The Good Guy team knew how to assess my old system and were able to find the best products and installation for me. In fact, they first solved a duct work installation issue by worked with most the old duct work avoiding extra costs. Later when it was time to install my new heating system Anthony called be back with a better more energy efficient heating product saving me a few thousand dollars and also giving me a $500. Rebate! I must say what I was most impressed with was the service of the whole team. I loved working with them, they are the best service team I have ever had in my home! Each member of the team was great! They are very prompt, friendly, knowledgeable, experienced and the results have been fantastic - everything works well. It I ever have a question, need a follow up or just need someone who listens and finds a solution for me they are there, always with friendly professional service. Use them! Cheers! Thank You Good Guys! J,S. Moore Menasha, WI

Competent, reliable, and doesn't price gouge! This company has a long history of providing good…read moreservice! We are so grateful for them! My elderly mother in law was being taken down the con lane by KKomfort and they wanted to price gouge her and do repairs that her boiler did not need. She is elderly and on a fixed income. My husband insisted that she let these folks give her a second opinion. They came in a timely manner, behaved as professionals, and took care of her boiler for a reasonable fee and did not see any of the issues KKomfort claimed she had and wanted to charge her an exorbitant fee! KKomfort made a fake diagnosis on her system! Thank goodness for Christensen and Wisnet! We will use no one else! Go with a long held reputation for great, honest service! Don't be taken for a ride by someone who wants to con you and over charge you!

Previous home owner had work on the furnace done but after we bought the home, found the two stage…read morefurnace would not kick to the second stage. Found the thermostat and furnace were wired wrong. Fixed correctly very polite.

Would not recommend. We were quoted $120 an hour for labor and were charged $172.66. We have…read morephotos proving the time spent at our residence and google maps to give us drive time but when we questioned them, the reply was, we don't have any way to monitor our labor hours. I am pretty sure in this day an age, that can be monitored.

I live at Richmond Terrace and had a furnace/air conditioner replaced by Bob's Heating. This was a…read more$7000-$8000 installation. Afterwards, I had concerns about how to properly clean the grate, as there was no accessible panel. A representative from Bob's confirmed that the grates are not removable and advised using a product called Nu-Calgon Evap Foam No Rinse to clean the condensing coil. Earlier this year, Matthew's Heating & Cooling inspected and cleaned my furnace. They determined that the condensate drain had not been installed in a workmanlike manner and strongly advised against using the cleaning product mentioned above (see attached report). To date, we have identified at least two furnaces that experienced this same issue. I scheduled a meeting with the condo board president and a representative from Bob's Heating. No one from Bob's showed up for the meeting. I would urge any resident living at Richmond Terrace to use another vendor when replacing their furnace.

Called at 1pm as our heat sync and compressor had iced up. Temps were in the 80's this week and if…read morewe didn't get the ac fixed my 8 month pregnant wife was going to be miserable. At 4pm they had a tech on site, and issue was fixed 30 minutes later. Prices were very reasonable, and customer service was excellent. Would not hesitate to recommend them to any of my friends.