Machines are always breaking and if you need credit to be able to use another one the lady working will give you a big speech and complain about other customers and hesitate about making another machine work. If I already paid for a washer and it breaks I deserve credit for it without a big complaining speech, right? Also I'm a regular customer that goes there twice a week and I still can't use the bathroom? It's under the worker's discretion is what I was told. When I asked the lady to let me use the bathroom after her big speech about giving me credit to use another washer she DENIED ME of using the bathroom. That was mean and she didn't use what her boss told her to do. UNDER YOUR DISCRETION. You have bad employees that scared away your customers and then talk to you with the sweet humbling voice for you to believe her. You fall for that because I don't. She did that under retaliation for letting me use another machine. It's not the customers fault your machines break. When people show up instead of your workers sitting on their phones waiting on their clothes to be washed they should be inspecting every customer that comes in to make sure they check how much they are putting in the washers. Don't blame people that do the right thing for your machines breaking. Buy new ones and hire better thinking people! read more

The place is very clean and all of the machine look new! Staff (Kristi) was very polite and helpful. They have a lot of options, diy or have them do the laundry for you. I will be back read more

When I am in Pacific Beach, I look forward to using any of the many clean machines available. The laundry card kiosk is simple and accepts cash or cards to load (card is free to get within the machine). PM staff today was so pleasant and helpful! Shout out to KRISTY who usually helps me :) read more

It was my first time at a laundromat ever today and I definitely picked the right one to go to! I was immediately greeted by Christy and she showed me around, helped me choose the right machine for me, and helped me get started on a couple loads! Christy was so helpful and kind whenever I had questions, and she made my whole experience smooth and pleasant! The whole place was clean and had tons of machines, detergent vending machines, snacks, seating, and space to fold! I will definitely be coming back here again! read more

Kelly was friendly and explained the prices and process very well. I have a big family so using this service takes a"load" off my shoulders. Thank you for clean fresh laundry and lightening the chore list. read more

While staying at a nearby motel, I decided to take charge of my laundry and dropped it off at the local laundromat before heading out for a jog. To my delight, a friendly attendant was on sight who assured me they would use my preferred detergent. Her efficiency in explaining the pricing and turnaround time for fluff and fold service was impressive, although the pricing did catch me off guard initially I mean come on the beach breeze is right out the door it's understandable. I'll definitely be back next time I'm in the neighborhood! read more

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Kelli was friendly and helpful, especially when I have questions or need assistance with the machines. There are plenty of folding tables, carts, and seating areas, all the machines takes Apple Pay or CC and detergent vending are always stocked. Thank you again for the top-notch customer service! read more

Nice place, clean and all the machines are functional and work efficiently. The worker there, Kelly, was very helpful and assisted me in using the machines. read more

I came right at 7pm on Tuesday for their last wash. I was greeted by a friendly staff, Kelly. I was running a little behind on my wash. I knew they close at 8:30 but Kelly never made me feel rush. I spilled some water on the floor and she cleaned it up right away without making me feel like an idiot. The place is super clean and well lit. All of their machines take Apple Pay or CC. Thank you so much for your patience and I will definitely be coming back. read more

The service was amazing. This was my first time here and immediately I was greeted and asked if I needed any help which I did. I was pointed in the direction of the machine I needed and was helped operating it. The attendant was so nice. I didn't catch her name but she made it such a pleasant experience. I typically do my laundry in my complex, but today I needed a larger washer and this place was perfect. Very clean very and maintained. They also take Apple Pay! No more quarters! I used to go to the laundromat on Ingraham when I needed to do larger loads, but I will definitely be coming here moving forward. read more

Very clean and cute establishment, good parking and one worker, Cristy, is soooo sweet and helpful, was asking all the customers if they needed help with folding laundry, getting detergent or fabric softeners and keeps everything in the laundromat very clean and tidy. Shes the reason why i keep returning! read more

This place has No HOT WATER!! Selecting hot water for the washer gets you cold water. I check 3 times and it was cold water. Total scam!! Don't use this laundromat unless you just want to dry. read more

Clean Waves Laundry - Hot water means cold water. Don't expect hot water. - Laundromat Near Me - San Diego, California

The whole laundromat is so clean & spacious. Kelly is so helpful and has been quick to make it a smooth and convenient experience! Happy to have Clean Waves as our neighborhood laundromat! read more

Although I have a washer and dryer at home, I brought a queen sized quilt over to wash and dry. Was very impressed with this business; clean and well-managed, friendly staff. I will be back when I have something to wash that is too large for my home laundry. read more

I love this Javier Gives you the VIP treatment everytime my two king size comforters always smell like heaven couldn't be any happier

First time stepping foot I immediately liked this place! I really like how clean it was and how there was someone present to help if needed. Celestina Alvarado specifically helped me wash and fold my clothes! I've never been to a place that does both and the service here for being such a small place is phenomenal! read more

I usually don't go to the laundromat but I just got a king size bed and the comforter is too big for my washing machine at home. I had no idea what I was doing since the last time I went to a laundromat I had to use quarters. The lady that worked there, Kelly, was very helpful and showed me the ropes. She recommended next time I bring all my laundry and get it done at a fraction of the time. I did not even think to do that when I went this time. Thank you Kelly for the advice. I will be back. read more

i have been to several different laundry mats but this one in particular was the best. As soon as i walked in the place was very very clean, super easy to maneuver with lots of availability. what really put the icing on the cake was the way the gentlemen by the name of Javier greeted me and assisted me with the machines. i could not of been more happy with the experience i had here. read more

Christy was amazing!! I made a mess accidentally and made me feel so at ease & was very attentive. So thankful for her help today!

Kelly made sure everything went smooth for us and it felt like home. Thanks again for all your hard work

I live locally in Pacific Beach and this is my go-to laundromat! It is always clean and the associates are always friendly. Cristi is always so kind, helpful, and welcoming, she is 5 star all the way! read more

Never thought the terms "5 star" and "laundromat" in the same sentence until Clean Waves! As far as laundromats go, this place is the jam. Good quality machines from $5 and up ($11 I think) $2-$4 for 32 minutes for dryers. Not too shabby! All the attendants are quite helpful and accommodating to everybody I've seen there. Friendly laundromat that goes above and beyond and deserves treats, awards and ice cream cones. I love doing my laundry here and not dealing with annoying communal apartment laundry machines or those new machines that just grow mold. There's another laundromat the same distance from my house as Clean Waves, but I prefer clean waves because it's brighter, clean and welcoming. You can easily pick up different detergents and things at the C.V.S or Ralph's grocery across the street, or get them for a dollar there. :) read more

So I went to this laundromat today and I had a horrible experience. First of all, they only have cold water, but I could deal with that. The problem is that when I got there I asked the worker for help to turn my 10 dollar bill into quarters to wash my laundry. The said oh yes, right here, just put your money in, so I did. What he neglected to tell me was that they don't use quarters they use a card that your money is put on. I only had a little bit to wash, barely a load. So I asked the guy for my ten dollars back and he refused, saying they don't give refunds. So after doing my laundry, I was stuck with about 7 dollars still on the card that I will never see again. The guy lied to me when he said I could get quarters from that change machine. A 3 dollar load of laundry cost me ten dollars. I left upset and I would not recommend going to this place, it's a scam. I will be filling complaints with the CFPB, IRS and the FTC. I wonder how many other people they have scammed. Avoid this place at all costs. read more

Let me start by saying THANK YOU for the disinfecting wipes! This is a godsend, considering other coin-operated laundries around here do not even have functioning sinks. Wipes aside, I prefer Grand Wash to all the other laundromats in Pacific Beach. While some of the machines are broken, there are always ones available and most work wonderfully. The site is clean and the women working for clothes drop-off are always very nice and helpful. This place is large enough where you don't feel awkward in a room full of strangers if you choose to stay while your laundry is in the washer/dryer. Personally, I enjoy putting my clothes in and walking right across the street to stroll the boardwalk or beach for a half hour. My clothes are always clean and I've never experienced any form of damage to my items. Best of all, I've never had to wait or come back to put my clothes in! There are always washers and driers available! read more

Very well-run, clean laundry business with friendly service. The owners are hands-on and put a lot of effort in. It definitely shows!

This is the laundromat at 7:18 pm on a Sunday Jun 13 2021. Gate nearly closed despite posted hours of last wash at 9 pm. When I confronted the woman employee who was cleaning inside ... she says "we're closed. It looked more like she decided to close early on a Sunday evening. She made no effort to abide by the posted hours and would not let me in. Grand Wash is usually my go to laundromat and I would rate it at 4 stars normally, but this arbitrary closing hour is unacceptable. read more

Clean Waves Laundry - Laundromat Near Me - San Diego, California

The owner should re-evaluate who he has working for their wonderful Landry mat. Never left a laundry mat crying before in my entire life!!! 2 stars because the laundry mat ITSELF is convenient and empty all the time so I'm in and out. Just a heads up the small white washers take a lonnnnnnnng time so plan ahead if you have to use them. Wash great just take a little longer. Overall: - They DO NOT follow mask guidelines (both employees & some customers.) - BLM but from my experience today idk if they feel the same. - They have plenty of machines - Always Empty - In and out - Fresh inside, not hot Convenient location. read more

Clean Waves Laundry - There laundry card is needed for all machines. $1 cash only to buy card needed. - Laundromat Near Me - San Diego, California

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I had never tried a local fluff & fold and now I know how good life can be! LOL. Clean Waves is excellent and does exactly what I want. I drop off, they wash, dry, fold and have it waiting for me to pick up....and they're open well after work hours! They do a great job and now have a loyal customer. read more

My original laundromat closed and I discovered Clean Waves recently. I had a great experience with their fluff and fold service. The staff was incredibly friendly and my order was done earlier than expected. Would absolutely use again! read more

I will not go anywhere else to do my laundry, in San Diego other than this place. Nope I will not, been coming here since 2016. Thank you

Great fluff and fold service! Easy drop-off, quick turnaround, and my clothes came back fresh and neatly folded. Will definitely use again!

I decided to give this laundry mat a try because I had a stain on my favorite shirt that I couldn't remove myself and to my surprise the laundry attendant was able to remove it. All of my clothes were nicely folded and my dress shirts on hangers. Will definitely be coming back! read more

Hands down the cleanest laundromat in Pacific Beach!! I love being able to use Apple Pay instead of quarters, and the attendants are so nice and helpful. I'll usually head down to the boardwalk and grab a coffee while I wait for my laundry since it's right by the beach, and I love having the peace of mind that someone is watching over it while I'm out. read more

I highly recommend this place. It has lots of folding space and nice couches to sit on while my laundry is washing and there are lots of machines; one is always available. I love knowing that I can show up and get out in a reasonable amount of time without waiting. Add this place to your routine! read more

I have my own washer dryer, but I bought a new comforter that won't fit in my machine so I came here. Best experience ever. Christie the attendant is awesome. She showed me how to use the machines and since I'm disabled, she helped me with getting the comforter in the machines. read more

I used to do my laundry here but today I went in and lost my card with money on it. I asked the lady if I could get a replacement cuss I didn't have a dollar to buy a new one I only had a card. She laughed at me. I know no body is going to read this and who cares it's a laundry place. But I guess I will have to find a new place to do laundry. read more

The Clean Waves Laundry on Grand Avenue is very clean and Christi is helpful and pleasant making the transition to use the new machines seamless for customers. Thank you Christi! read more

Agreed with Johnny, this laundromat is awesome. Embracing the 21st century, they have a reloable card system where you can add value (the card costs a dollar) and use for your wash/dry. The place is bright and clean, with plenty of washers (both standard and the larger commercial-sized ones) and dryers. The dry costs $0.25 for six minutes, but these babies are hot! If you prefer to drop your laundry off, they offer fluff and fold service for $1.25 per pound. There's parking both out front as well as in the back of the laundromat as well as plenty of shops/restaurants and need I mention the beach to occupy your time between loads. If you need internet access, they also have two terminals with internet access for a fee. read more

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Very reasonable prices. Best way is to have some cash. We gave the cash to a lady who uses a card she has to start the washer then the dryer. She was very helpful also. read more

I was vacationing in San Diego with three kids and so of course we needed to do laundry while we were here. Walked to another laundromat closer to where we were staying only to find it closed during posted business hours. I decided to walk further to Grand wash and I'm so thankful I did. Christine was so helpful and sweet. I was able to do 4 loads of laundry for about 25 dollars which I think is a great deal. I would highly recommend this laundromat if you live here or are just visiting. read more