They did an Awesome job and everything they said they can do they did. I highly recommendread more

We had A&D out yesterday to clean our carpets. Had a few tough pet stains that they got out. The…read morecarpets look amazing. We will have A&D out again. I would highly recommend.

My floors look brand new!…read more It was quick and easy to get a competitively priced quote and have my appointment scheduled within the week. I would definitely recommend The Enhancer Grout to anyone who wants a top tier tile refresh.

I did some research on companies who clean and repair and re-grout bathrooms. I was very impressed…read moreby this companies five star reviews, and I read all the comments and they were consistent and excellent! They were here yesterday to clean and re-grout my two bathroom that really needed a refresh and they turned out wonderful! They were very neat. They protected my brand new carpet. They went right to work. They were easy to work with and the end result was everything I had hoped for :) Thank you, Wilber and family for all your hard work yesterday. I am very happy with the finished product.

I called Jeff and told him I needed the grout on my marble shower replaced. I also wanted the…read moremarble cleaned and sealed. He asked for a photo of the shower. He gave me a quote over the phone and came by the following week. He took his time and was very clean. The results were beyond my expectations. I am happy to have found him and will definitely use him again.

Every once in a while you are fortunate enough to find someone who exceeds your expectations. Jeff…read moreof New Look Grout is one of those people for us. He re-grouted one of our showers and cleaned and sealed the shower and bathroom floors. Flawless workmanship by a person who obviously takes great pride in what he is doing. Highly recommended.

UPDATE: I have resolved the issue with the owner of the…read morecompany. They will actually reschedule the job and we will have accommodations for me and my asthma. I will have a section of the house closed off for any odors that might trigger asthma. I am not so concerned now because my asthma is usually triggered by dust and not odor and they have told me that it would be a minimum amount of dust. I will continue to work with this company and I will hire a Cleaning Crew to do a thorough cleaning of the bathroom counters etc after they have done the work ... therefore, I am changing my review based on this communication to a five star for the additional Customer Service I received. After the job is done, I will update once more with the quality of work, which I am sure will be above average. Thank you and I'm very happy to have updated this review because I dislike giving bad reviews to anyone. PREVIOUS: No one called me to discuss any issues!!! All of the communication was done by email. They cancelled my appt because I asked too many questions about the job, the dust, and the after-job clean up. I don't get why they cancelled. I just needed to know what was expected so I could make the proper arrangements because I have asthma. I had cleaned everything out of the bathroom, missed showers, and kept tub area dry per the requirements... and then I find out that they cancelled my job appointment...Maybe they cancelled because it was New Year's Eve???? SMH. ‍peers

I've been trying to update things in my 25-year old house recently (new roof, new fridge, new…read moremicrowave,...). The grout and silicone caulk in the main bathroom shower had been deteriorating for too long. It was pretty bad so I reached out to The Grout Doctor. I set up an appointment and Mac (a great guy by the way) came over a few days ago. He has over 20 years of experience and it showed. He went far beyond what I was expecting. Not only did he replace the moldy silicone all around the shower and replace all the cracked moldy grout, he completely cleaned the shower walls and floor with a razor. I never realized how much soap scum could build up even with fairly regular cleanings using a bathroom surface cleaner. Everything looks better than I expected it to look. I highly recommend giving them a call and let them work their magic. The shower now looks like it did decades ago.

I do not like giving bad reviews but this guy was so unconcerned about our satisfaction with the…read morejob, and left the floor in such terrible shape, that I want to comment. The reason I am still bothered, although this was months ago now, is that he tried to gaslight both my husband and me and was very forceful with his tone of voice and language trying to convince us of things we could see were not true (neither my husband nor I are overly emotional). When we showed him the mismatched grout colors (described below) he would say they matched. But clearly they didn't. Then he would say they would dry to match. They didn't. And he repeatedly would argue like this about the very thing we could see in front of us telling us what we saw was not true, mismatched grout. He did this when he could not remove all of the white finish from the grout leaving some white spots in the grey grout, in the places where it was hardest to reach. He tried twice to remove the white from the hard to reach spots, and he said he could not. I want to say at this point he was very angry and did offer me a refund, and I suggested it felt unfair to not pay him at all (we have a strong sense of what is fair, and money is not our main concern, and they had spent hours, but with his attitude I should have taken the refund!). Instead I asked him to just come back and fix the grout and we'd call it even. When he came back, without asking me applied black grout colorant over the white spots, this time telling us the black was the same color as the grey grout. Clearly it was not, yet he argued the point that it was. He kept saying "this is the right color". Then he said in a year it might change to grey!!! (By the way, this was new tile that had the wrong finish on it, which is why we called him in... no way was the grout grey because it faded over time, it was always grey). When I saw this was going to be left mismatched, I asked him to just use the colorant over all the grout, leaving it all one color (I prefer grey but all one color was my priority). He said "We don't do that". Clearly they do! He had just done that to spots of the grout. Then, gaslighting us again, he again said that it matched (clearly it did not, it was high contrast to the grey grout) and then he said again that it would dry to match. Of course it did not. When he left this time, and he said when it dried it would turn grey, I don't know why I believed him, I think I was just exhausted by all of this. The same line had never been true before, but in the the exchanges with him he became so heated I just wanted him gone. So I thanked him and let him leave. And he left a job done horribly. No one would have been happy with that floor. I ended up hiring another company to recolor the grout and am very happy with the results. So it cost me twice as much in the end, but the guy I found was so very nice. He actually cared whether or not I was happy with the floor!!!! I clearly wasted my money, energy and time on this very rude man. NOTE: There is more to this story, when he first did the floor he did not do inside the closet, even though it is the same floor. Then when it looked different inside the closet he tried to tell me they used a different sealer in the closet area. I knew they had not, but he insisted it was their fault not his. He did, however, finally do the floor after spending much time trying to tell me it could not be done. For the hard to reach areas that were still white, I even offered that if he would tell me what to use I would clean the hard to reach spots myself but he said it's a "trade secret" and wouldn't advice me how to do it myself. He originally gave us a quote to clean the finish off our tiles, and to replace the grout. When he got there he decided just to clean the grout and not replace. Fine with me. But when he did the job, leaving several white spots where the finish was more stubborn he vehemently tried to tell me it wasn't white. I could see it was. My husband could see it was. Guests who came later could see it was. It made us feel crazy. He came back, begrudgingly and tried again, but still did not get the white off. Finally he used colorant over the white, but it was black, leaving the floor just as messed up as if it were white areas. I have attached photos of the white and black grout that he left me with, each time considering the job done. He did a terrible job but worse... he was so rude about it.

We wanted to have our pool tile cleaned and regrouted so I called a few of the grout companies I…read morefound on Yelp. Thomas responded right away and asked me to send him a video of the pool area. He said he would come the next day to take a look and give me a quote. He showed up on time and gave me a reasonable quote. In the meanwhile, I tried to call two other grout companies that both asked me to send them a video too. One followed up via text but once I started asking questions about insurance he stopped responding. The other never responded after receiving the video, so I was going to go with Thomas. I saw the recent one star review that was posted and I was concerned. I know things can go wrong with a job, but it's how a company responds to issues that tells me whether I should go with them. The review definitely gave me pause, but there were other good reviews for Thomas and his crew so I set up a time for him to come and do the work. To make sure there would be no unpleasant surprises, I asked clarifying questions about the work, his insurance, and his satisfaction guarantee. He answered everything I asked. On the day before the job was to start, we confirmed the time and he and his crew showed up on the dot. They hand scraped the tiles and reapplied the grout. I appreciated that they did not use chemicals. The reason why I gave four stars instead of five is because I specifically asked Thomas if we should start to drain the pool so they could work on the tile when they got here. He told me they would handle it. The draining process was going slow and his guys couldn't do anything until the level of the pool water was below the tile. Thomas finally suggested getting a sump pump to make the pool drain faster, but he had to drive a distance to get one. As a result, his workers were waiting around until he got back. I wish he would have come prepared with the sump pump, especially since I had asked about draining the pool beforehand. His workers did a good job, but the next day we saw that there was still some white staining on a couple of tiles that got missed so I texted Thomas. He said he would come the next day to check it out. He came and took care of it himself and then had us look everything over to make sure we were satisfied. We were.

Noe was timely in responding to my request for the refinishing of two showers. I even wanted the…read moreproject done an earlier than his team's availability and he found a way to squeeze me in. The team member that did the work was both kind and professional. Based on the competitive pricing, great results, and kind customer service; I would highly recommend Master Bath Refinishing for your bathroom refresh projects.

I was looking for local refinishers to freshen up a non-standard sized bathtub. Master Bath…read moreRefinishing was very quick to reply via email and was able to give me quotes based off photos. It was $900 for the bathtub ($800 after a cash discount). I also got a quote for refinishing the sink vanities as well. Those were $450 each. But I opted to only do the bathtub. For the refinishing the bathroom needed to be clear of objects. I saw on Yelp someone else paid another refinishing company $3300 for a bathtub and two vanities so I know Master Bath Refinishing was a very competitive rate. I checked other companies and they didn't seem to offer refinishing in black. Master Bath was able to offer a gloss solid black. For the process people and pets need to vacate the housing during and a couple hours after. My bathtub was especially bad since it was refinished before/had a bad paint job they needed to remove. They gave me an arrival window of 8-10am. The two technicians were careful to lay down plastic wrap for a pathway to protect my home from dirt. They arrived around 10am and were finished around 4pm. Cecilia sent me a useful sheet about care along with the disclosure. What stands out is their customer service. For the refinishing it comes with a 5 year warranty! And yes they do honor it. I noticed a couple hours after the techs left that the glove they used to cover the tub spout had leaked so there was an imperfection by the drain. I emailed Cecilia and she offered a touch up appointment the next week! It's been several weeks of daily use and the bathtub still looks fantastic! No chipping or peeling. I'm very pleased with how my bathroom looks now!

I am very satisfied with Kevin's work. He refinished my two shower enclosures, and the results are…read moreamazing (see pictures). They truly look like brand-new installations. Kevin is a true professional. He was polite, punctual, and completed the job exactly on schedule. His pricing is competitive (not the lowest, but fair), and the overall value is the best of other contractors I have worked with. He also offers a five-year warranty, which gives me great peace of mind. I highly recommend Kevin to anyone needing bathtub or shower enclosure refinishing!

I had a major chip in my bathtub and found Kevco on Yelp. Kevin responded right away, and I was…read moreable to schedule an appointment quickly. He arrived on time, thoroughly prepped the entire bathroom, and did an excellent job repairing and refinishing my bathtub. He also made sure to clean up everything afterward and completed the job in a timely manner. Kevin was professional, friendly, and very helpful throughout the process. I highly recommend Kevco for any refinishing work.

Appleby's honed and sealed several limestone counters and 2 showers. Super happy with the results…read moreand the communication. The team from Appleby's took extra care to protect my floors and cabinets, worked well together, and were very respectful of my home and my time. I received texts telling me exactly when they would arrive on the day of the job.

After some good advice they came out to Discovery Bay to clean and seal our rock flooring. They…read morewere on time, professional, and efficient. There was one very small issue, but they responded quickly and came back and addressed it. Would highly recommend!