Booked with Carmen on Friday and on Monday she sent out two nice ladies to clean my condo. They…read morearrived on time and were there for three hours @ $80 per hour. They did an excellent job and worked very hard -- doing mostly a deep clean of the kitchen, bathrooms, etc. I don't speak spanish but their english was certainly good enough that I was able to communicate what I needed. I would recommend them to anyone needing either a deep or regular cleaning job. They are located out of Burbank but came to Pacific Palisades (which other cleaning companies wouldn't do). Not sure why -- the fires are out! Thanks Carmen!

Amazing! I just moved to Los Angeles, and I still hadn't found the right cleaning service. I called…read moreCarmen, and in a reasonable amount of time, she had two ladies out to my place. They were extremely timely, professional, and were beyond thorough in their cleaning. I hardly write reviews, but I thought this was absolutely warranted. So glad I found them!

Fantastic and thorough cleaning!…read more Bravo for a job well done and great customer service! They even do windows!!

The two ladies who came were very sweet and hardworking. However, they left right at the two-hour…read moremark without completing several items, including wiping down the baseboards, kitchen cabinets, windows, and fridge. I would have been happy to pay additional time to ensure everything was finished if that was the issue. Unfortunately, I didn't realize these areas were missed until after they had already left, or I would have addressed it in the moment. At a rate of $85 per hour, I expected these tasks to be included in the service.

From the beginning, Josh responded quickly and kindly. He was easy to communicate with in the…read morescheduling process. The two people who came to do the cleaning arrived on time and prepared. They brought all their own supplies and immediately got to work. They worked quickly but thoroughly and showed good attention to detail. I would definitely recommend their services.

I received a quote through Yelp and was provided a phone number to call to discuss the service…read more When I called, nobody answered. I then sent a follow-up message and never received a response. I find it frustrating when a business invites customers to call but then doesn't answer or return messages. Communication is one of the most basic aspects of customer service and unfortunately my experience ended before I could even book the service. I cannot comment on the quality of their cleaning, but based on my experience, responsiveness and customer communication were disappointing. ***** UPDATE ***** After leaving my initial review regarding lack of response to calls and messages, the service provider did reach out to me directly. During that phone call, the conversation became confrontational. I was told that my review could be reported to the police, which felt like an inappropriate and intimidating response to customer feedback. During the call, I began recording for my own reference, and the call was then disconnected. There were multiple follow-up calls from the same number, and each time the conversation ended shortly after I attempted to record the interaction. I eventually chose to block the number due to the repeated and uncomfortable nature of the contact. Based on this experience, I found the communication to be unprofessional and stressful. Instead of addressing concerns calmly, the interaction escalated in a way that made me uncomfortable. As a result, I will not be using this service and would advise others to carefully consider communication reliability before booking.

Thank you Two Sisters for a great move in/out cleaning! The team (Irina, Andrey, and pardon I…read moredidn't catch the last girls name) did great work and was very hard working. I appreciate the thorough communication throughout the booking as well. I would book again.

Was looking for a company to do a deep cleaning after having some floors sanded in the house…read more Despite their best efforts, dust still win everywhere. Hired two sisters to do the deep cleaning. They showed up exactly on time, had all their supplies with them. Husband and wife team. Who did an excellent job. Covered all the bases including two bathrooms, two bedrooms, living room, dining room and kitchen. Everything was spotless. Price was reasonable. Will definitely be using them again.

These people are amazing! I've lived here for 26 years. It's never been so clean…read more Reasonably priced. Thorough. A pleasure to have them in my home. I highly recommend them.

I have a 1,500 sq. ft. apartment with 3 bedrooms and 3 bathrooms. The tenants had already done a…read morebasic cleaning before moving out, so the apartment was not particularly dirty. The kitchen and bathrooms needed some extra attention, but the rest only required basic cleaning. We have had this apartment cleaned many times before, and it normally takes around 2-3 hours, so we scheduled 3 hours this time. After almost 3 hours, the cleaners had not even completed half of the work. I was honestly shocked by how slowly they were working. What was even more surprising was that they themselves said they needed around 5 hours to finish. They initially recommended 4 hours, but based on their progress, it was clear that even 4 hours would likely not be enough. I was not willing to keep paying for several additional hours when the apartment was already relatively clean and the work was progressing at such a slow pace, so I ended the service after the original 3 hours. I understand that cleaning time can vary, but needing around 5 hours for a 1,500 sq. ft. apartment that had already been lightly cleaned by the tenants was completely unreasonable based on our previous experience. The efficiency was far below what we have experienced with other cleaning companies.

I ordered a deep cleaning when I moved out of my house. The professional team immediately…read moreunderstood what I wanted. They were very attentive and cleaned every corner of my house. I am happy and will now order them for my new home. Thank you!

I was hesitant to start w a new housekeeper since I moved into my remodeled house. But after a…read moreconstruction project started across the street, dust started POURING in and I took the leap. Yelp found me Mint Maids. Thank God! I am a disaster. But I texted Mike, he is amazing at communication, and super flexible. Two of his staff showed up promptly and cleaned everything spotless from head to toe in less than two hours. They were so kind and polite and gentle w my home. I had been nervous about my brand new dark hardwood floors. They took excellent care of them and they look better than they ever have. I'm so grateful I found Mint Maids. I've already booked them again.

I ordered a move-out cleaning for an apartment for a busy friend moving out of the country. Ben was…read moresuper-communicative and very specific and clear about the pricing options (not having seen photos of the apt.). He reconfirmed all before the scheduled date. My friend was delighted with the service. He said the two housecleaners arrived on time and worked continuously until the apt. looked "much better than when he moved in." I was very happy that this worked out so well and that my friend was so pleased with the result. Thank you, Ben and ALA!

Annually awful, barely cleaned. Do not trust them. Every if they respond and say it's lies, message…read moreand I will prove it. Don't waste your money. $500 down the drain. MOST IMPORTANTLY THEY BROKE CUSTOM FURNITURE AND DENIED IT. Don't trust their reply. They literally lied about the work they did and didn't want to give back money. They didn't do what was promised, period. As you can see from the photos, they didn't clean the floors, carpet, door mat, couch, or tv stand at all. Not even a little bit.

Mom coming into down. Needed an Emergency deep clean. Great result, good communication and my house…read moreis very clean. I recommended calling them. Worth Every cent.

They were very responsive to my inquiry. The cleaning team was prompt and very professional. The…read morehouse is now very clean. Really an amazing job!

Hugo and Isela came to clean for me. They were friendly and did a good job…read more The company charges a flat rate per cleaning, which I opted for since I read of others suspecting their cleaners purposefully being slow to get extra hours.

I called to schedule an appointment, they scheduled my appointment, they take all my information,…read morespecifically asked for my credit card information to process payment before the services are rendered, ALL of that to call me the day of the appointment few hours before the appointment to cancel. They proceeded to say the mandatory "I'm sorry for the inconvenience" line and without my consent they shared my contact information with other businesses prior to the cancellation. So they knew they were going to cancel beforehand and they didn't have the courtesy to let me know until the last minute. Instead they shared my contact information without my consent. Disorganized, shady, unprofessional, not reliable. I hope they do better to the next person.

I had an incredible experience with Maids Unlimited! Amalia & Lucia were amazing and left my place…read moreabsolutely spotless. I've tried many services in the area and so happy to finally find one that I will continue to use. I can't recommend them enough

I've used Maids Unlimited twice now and the ladies have either been early or right on time, work…read moreeffectively, and my apartment always looks great and smells great after. Would recommend!