I've worked with this company for years now, and the service has always been outstanding. Their…read morework is consistently top-notch--professional, reliable, and done right the first time. Whether it's routine maintenance or a bigger repair, they always deliver excellent results that I can count on. Recently, when our AC unit started acting up during a heat wave, Sam was the technician who came out. From the moment he arrived, Sam impressed me with his friendly, respectful attitude and clear communication. He took the time to thoroughly diagnose the issue, explained everything in straightforward terms so I understood what was happening, and walked me through the recommended repairs without any upselling pressure. His work was meticulous and efficient--he got our system running perfectly again quickly, and even offered helpful tips on how to maintain it better going forward to avoid future problems. What stands out most is how well this entire team, including Sam, treats customers. They've always been courteous and caring with me and my family, making us feel valued rather than just another service call. Sam truly embodies the company's commitment to quality and customer satisfaction. I wouldn't hesitate to recommend their services to anyone--especially if Sam is available! They're dependable, skilled, and genuinely nice people who stand behind their work. Five stars all the way. Thank you, Sam and the whole team!

Thorough and effective inspection to our AC/heater! Works just as well as it did when we purchased…read moreflour system in 2016.

Had Salvadore and Adrian repair our Hvac system. Both men were courteous and well trained. Also…read moreboth men recognized that the work that was needed should have been done under warranty. I appreciated their honesty and not trying to charge me as others may have done. Good job by Bob Jenson!! Curt Wright

I had Bob Jensen's company visit my house recently to give me an estimate on fixing my AC issue and…read moreprovide an estimate on a new HVAC system. I have a 20 year old system (that needs replacing), and the "nuts and bolts" guy (his description) did a very good job of checking out the current equipment, showing me the issues, and explaining the challenges with the current system I have. He called a colleague and requested the other person join him, as his colleague was the "design" guy and that he could provide more information (?). I was skeptical but went with the process, and at that point I did question why we needed another person, as the original Technician seemed very competent and could take all the data/information about my situation and then could give me an estimate. At that point it was a "sales presentation" and it felt like the system that was used in the 80s and 90s when buying a car - if the original salesperson couldn't close the deal they called in the Finance Manager or other personnel to help make the sale. When my motives were questioned and I was asked why I wasn't being more serious about the process (I was being asked why I wouldn't sit and listen to the presentation - which I did not) I was done with this company. I am sure they are competent and could do a great job, but I think their approach "sucks" and is demeaning to a consumer (and they spent a lot of time bashing competitors and more than once told me they are not a "high pressure" company.) I will never do business with a company that utilizes this approach.

It says a lot about a company when they're willing to be open during a busy holiday weekend like…read moreMemorial Day--and even more when the owner personally shows up to handle the repair. That's exactly what happened, and we're so grateful that Alex came out to help. He responded quickly to my online inquiry and was able to schedule a visit just a few hours later. Our guests at our rental property had reported that the AC was no longer cooling, so we needed assistance fast. Alex arrived with a smile and got right to work. He was friendly, professional, and genuinely pleasant to work with. It's rare to receive this level of customer service from a technician, especially on a holiday when most people are spending time with their families. He quickly diagnosed the issue and replaced the capacitor. He also explained that the new capacitor was made in the USA, unlike the old one that had failed, and that it comes with a 5-year warranty. I really appreciated his attention to quality and transparency. Thank you, Alex, for your outstanding service, quick response, and willingness to help on such short notice. We highly recommend your company and will definitely call again if we ever need HVAC service in the future!

Vladimir was a little late, but took care of everything. Very detail oriented and explained…read moreeverything to me so I could understand. Perk: took a look and assisted with troubleshooting my QuietCool system. Recommend Vladimir!!!

I had a great experience with Jason from JPM Heating and Air. Jason took the time to provide quick…read moreand thoughtful guidance over the phone that was incredibly helpful. He was knowledgeable, professional, and, most importantly, transparent about what we might expect and what our options were. It's clear he genuinely cares about helping people, not just making a sale. Based on this interaction alone, I wouldn't hesitate to recommend Jason and his business to anyone looking for honest, reliable HVAC expertise.

Exactly what I was looking for. Fast, friendly service. Not a big corporate company looking to up…read morecharge me. With all the choices for repair companies it's hard to know what to expect but after dealing with Jason at JPM I am extremely satisfied and will recommend them to anyone who needs AC service. 5 stars for sure.

I thought Comfort Bro reviews were fake because they were so highly rated…read more Then I got a couple quotes... Their service was great, uniquely offered rebuilding only part of my HVAC that had failed, and was half the price of ASI and Allegiant. Action (sells through Costco) was the only close price to Comfort Bros.

HVAC man came to House and d was super Nice but 6 days later…read morestill waiting for my written estimate On computer promised by days end.. I would not recommend because of poor customer service.Sadly, how do you stay in business? We have hire another El Cajon Very reliable company.

It's been too long without writing a review of Carter Heat & Air. My fault! We always hope for the…read morebest when calling for service on systems in your house. But it's really rare (in my experience) when a service company not only exceeds every expectation but continues to year after year. Krystal is incredible and her attention to follow up and personal communication is the best I've experienced. My system is not new but we did have a new Ecobee thermostat installed a few years back. Huge fan of this company and I'd recommend to anyone! They installed it easily and works (worked haha) perfectly until we had an accident in the attic (by no fault of theirs) that damaged the wire leading to the thermostat. Billy shot right over and diagnosed the issue due to his electrical smarts (and that he can fit up in my attic the size of a mouse trap). Sorry Billy. With old houses and older units, like ours, sometimes rewiring can be really difficult and many times not the best solution. Which was the case in our situation. Instead, the best fix for the wiring issue, was no wiring at all. Thank you technology! Billy suggested installing a wireless remote transmitter on the furnace that could talk to my favorite Ecobee thermostat. Simple solution to an old house problem. The system is up working properly now and it was all done quickly and with no stress. How many times can you say that with a non functioning system in an old house! From the techs and their attention to detail and Krystal and her epic work and customer support, they have my business for life. Feel free to reach out if you have questions or want a more detailed account of my experience with Carter Heat & Air. They 100% deserve a huge shoutout!

Went back to these pros a lot in 2023!…read more --A new system for my mom's house --Preventiive maintenance services for current systems in various family members' homes. Chad, Cristal and road tech crews remain the bomb HIGHLY recommend

Our firm used Blue Diamond to replace our entire HVAC system and the process was easy and quick! It…read moretook 3 days for them to remove our old system and replace it with a new one. They were efficient and it was worth the cost. Shoutout to Hernan, Oscar, Gilberto, and David for doing the heavy lifting! We were also in contact with Ricky and Charles who made the whole process smooth. Would definitely work with them again!

Brian was awesome giving estimate For new HVAC system.I…read morehave not Figured my plans yet. Highly recommend! Had 6 HVAC guys Come to house for estimates All six promised estimates by days End on computer and only two Included Blue Diamond did so.Also Only two even went to attic to check duct work Blue Diamond was One.

From the beginning Gorgis was quick to respond and answer any questions I had about a mini-split…read moresystem. Gave me a quote over Yelp-- no need to come to the house. When I did have them look at the job site they did not try to upsell me or change the price that was quoted. I loved that! I hired them to install two mini-splits. They communicated with me from the beginning about where they were thinking about installing and how they were going to install to see if I was good with that. After installation they went over how to operate the systems and ensure that I was happy with everything. So glad that we found them. Thank you Gorgis!

I Had Hani GORGIS company install a mini split. When I started using it, it continued to burn out…read morethe outlets because he spliced an ext. cord to connect instead of connecting to my breaker box. I'm not a licensed electrician nor have any knowledge of how this job is suppose to be completed. So after having another electrician look at the job he was shocked to see the fire hazard of how it was connected for power. And mentioned how it was supposed to be connected to the breaker box. And to call them back in to complete the installation job correctly. I was to provide the materials and the technician, Najah Gorgis, was to install the mini split. but instead of explaining what he might need to connect the mini split to the breaker box (which the other electrician who advised me said was suppose to happen) Najah Gorgis asked for an extension cord and wired the unit together hap hazard resulting in outlets burning up when plugged in and causing a potential fire rather than letting me know if additional materials were needed to connect to the breaker box like it's suppose to be. Because of my lack of knowledge in this field, I'm still not sure what all was needed to do the job correctly & safely, but for the record the mini split is only 8 feet from the breaker box and would have gladly ordered or picked up whatever was needed. So in short, if you're looking for a job to be done correctly and safe, these aren't the guys. They don't have your back and will put you at risk for a fire nor will they tell you what is needed to do the job correctly. When I called them back they asked for double the amount of money initially paid for the installation to correct the problem. I'm a single woman and a disabled veteran and it's hard enough surviving in San Diego but I suppose It's a hustle and I fell in it. So not AC for the summer. Choose a better company than these guys if you want a job done safe and correct.