they fixed it the right way after two other shops failed to do so the manager Stan was very…read morehelpful. The service advisor. Daphne was very helpful as well and the service tech worked hard to get me back on the road quickly. I appreciate all three of them and I will definitely go back in the future.

Another positive visit to the Cook Ford service center . Has usual service work and few warranty…read moreitems handled quick and with great response from Stacy in the service department . Picked up the truck and was even able to talk with the service Mechanic that worked on my truck.. like that usually never happens . Very nice guy went over few thing to be thinking about for next service . Would highly recommend the service team at Cook ford .. kinda crazy all the mechanics seemed to like there job .. that often hard to find in mechanic shop these day .. Thanks Stacy & Cook Ford Service Team

They fix one issue and cause more damage to your car and when you call them out on it they refuse…read moreto fix it. Leo has bad customer service and I will be taking them to court.

great service very fair I've been going there for 7 yrs and they Leo and Ruben r good hard working…read moreguys and know wat there doing .I recommend this place to anybody who wants good service at a fair price

This guys did an excellent job, they gave me a diagnosis and repaired all of these things and…read morealways kept me updated: -Brand new pressure regulator -Brand new alternator -Brand new valve cover gasket -brand new brake booster They showed me proof of all of the work done, and I was amazed of the type of communication we had back and forth. All I can say, is that, I want to keep coming back and bring all my friends and family, this a trustworthy local business. Plus I got my car detailed as well Great customer service :) !!!

Not only did they NOT fix the truck, which was overheating, but they managed to actually make it…read moreworse. They had the truck for 13 days and drained all the coolant out of the vehicle, broke the temperature gauge, and broke the air conditioning. We tried them because we had broken down in the Kemah area and saw their company. We were able to (barely) get it back on the island where we found someone who actually knew what they were doing. These guys may can change your oil with minimal damage to your vehicle, but I wouldn't chance even that.

From the first hellos to now over 20 years later, Sugar Creek Auto has been and continues to be…read morethe only place I will have my car serviced. I trust Nick and his guys implicitly and will drive from Richmond simply to maintain routine work and make sure my car runs as smooth as possible. Their shop is clean. Nick's wife, Flo and Melissa maintain a tight ship. They will welcome you into the family and give you a great cup of coffee while you wait. The price is fair and Nick is honest about the things that will affect your car's performance and what needs to be taken care of immediately vs what can wait for future work. Appointments are easy to schedule online but they will also have no problem fitting you in over the phone. I always leave from there knowing my car and I were in the best hands.

Sorry this is late.Thanks Nick and Flo for taking great care of my pride and joy. I reach out to…read morethis company after having my car shipped from Jacksonville Fl to Sugarland Tx with a broken handbrake. Nick kept in contact thru the entire process letting me know what was going on with my pride and joy. Being in a new town not knowing what to expect. I was taken care of with kitt gloves. They went above standard even taking care of something minor along the way. Thank you Sugar Creek. I highly recommend this place to anyone. Impeccable Service. Keep being awesome

I reached out to Zohr earlier this week, not knowing what to expect, when my car got a flat tire…read more.. and I proceeded to drive 20 miles on it in shaky condition. I knew one option was call my automaker, get towed to the dealer, and wait hours there for the repair. I'd be fine waiting at the dealer if it was on my calendar, but flats are unexpected, of course! Zohr came out to my house and were able to work on my car without even moving it. We first explored patching the flat tire, but the drive had caused too much damage. Zohr had the foresight to ask me what tires I had on my car, so when the patch was not going to happen, a plan B was good to go. Let it be known, my car (Audi Q5) has pricey tires. But even with the at-home service, tire cost, and install fees, I am still confident I saved money -- and hours of my time -- over going to the dealer. Will definitely be keeping Zohr in mind for future tire needs.

Where do I begin with how happy I am with Zohr? I don't write reviews often but when I do it's…read moretypically because my experience was over the top outstanding or was really terrible. I am relieved to say Zohr is on my Top 5 list of best companies I have ever dealt with. Let's begin with the sad part. I recently purchased a super car and was looking forward to enjoying it when I ran across a nail from a construction sight near my neighborhood. I was pretty bummed but a friend reassured me Zohr could help. I spoke with Brian, the dispatcher, who recommended me tires for the vehicle and promptly scheduled me for a day later with their best technician. I paid the invoice and as promised the technician arrived to my home. The technician, Eric, was simply put.. OUTSTANDING. He's a very well-mannered and knowledgeable person who is a car enthusiast. He treats your stuff as if it's your own. I asked Eric what my tire tread depth was and he told me I had about 90% of the tire's life still there and could patch the tire without having to purchase 4 brand new tires at over $1,800 (with service and warranty). I was SO excited. I mean first of all where you find this level of honesty and care nowadays? And second, in the midst of a pandemic when it's nice to save where you can, here is a guy I have never met before (Eric) really watching out for me. It was a surreal experience. After some calls to the co-owner and Brian, we eventually settled on patching the tire. At first we were unsure the patch would hold because the tire I have has pretty soft rubber but with Eric's skill and attention to detail it worked. Brian came to my home also to oversee the process and make sure everything was going great. When I mentioned to Brian to please let the owner know I would be returning for my BMW M4 to get all of its tires replaced in the next 30 days and to let the owner know he hasn't lost a sale Brian immediately told me we care more about our customer and doing what's best for the customer. Brian mentioned he will be sending me a new invoice and refunding me the difference of what I paid. I was never feeling pressured to take all 4 tires or to choose the patch - they informed me and I made my own decision thereafter. I loved that. I AM A CUSTOMER FOR LIFE. THANK YOU TO ERIC FOR YOUR HONEST AND HARD WORK. THANK YOU TO BRIAN FOR TREATING ME RIGHT. THANK YOU TO ZOHR FOR EMPLOYING A COUPLE OF GUYS WHO GIVE ME FAITH THAT HONEST IS BUSINESS IS STILL ALIVE AND WELL. TO THE OWNER OF ZOHR - I sent you an email. I meant every word. Keep these guys around, they're worth it. Also, I need Eric to solely work on my car when I need your help!

They have fare pricing and do good work. They has done my repair for 30 years................read more

When I have a concern with my car, I will always go to 5 star. Excellent customer service and…read moreprices aren't outrageous.

I noticed the reviews of this place are old. Currently, there is new ownership. I recommend anyone…read morewho was burned by this place before, go ahead and give it another try. My wife and I have been coming to Freedom Automotive for a few years. The staff are consistently friendly, always greeting you with a smile. They are helpful, always wanting to ensure you walk away satisfied. And they are knowledgeable, able to answer any question posed to them. Recently I was purchasing a used vehicle on the other side of Houston. Naturally I wanted Freedom to inspect before the purchase. But the dealership wouldn't allow the car to be transported. So, I called Freedom and the owner, Sunny, answered and said he would perform the PPI. This was all last minute. Another time, I was stranded due to a vehicular issue. After talking to Sunny he went way out of his way to drive to where I was to inspect and resolve the situation. That is how dedicated and how much he cares about his customers. I can't recommend any other place above Freedom Automotive

I found a crack in my windshield one morning and reached out since they're a local business that…read morecame highly recommended from a friend. They were able to work with me over the phone to determine that the windshield needed replacing, ordered the part, and gave me a reasonable timetable for repair. I brought the car by first thing on a Monday morning, they lent me a service loaner, and I headed to work. I came back on my lunch break and picked my car up promptly with no issues. I probably ended up paying a bit more than I could have somewhere else, but the service was good enough to be worth it.

Scam artists. They charged me 2.4 hours worth of labor for four shocks. The 2.4 hour job took 1…read morehour. After I question the amount charged, they wouldn't tell me the hourly rate. Also during the 1 hour, they did an AC "complete service" for $144. And there is only one mechanic on duty at the time. Shocks cost them $160 total, he told me. Give them $60 bucks credit for freon, and they charged me $500 for one hour of labor. When I questioned them (e.g., how they do 2.4 hours of work in 1 hour, why they sold me $40 shocks as "just like Bilsteins, which are always $90 or higher) they started yelling at me and things went down hill from there. Mechanic's son acted like he was going to punch me so I ended up apologizing. Which is weird, since they had just screwed me royally. It is no wonder their business is empty most of the time that I drive by and look.

Mario, the owner, of Auto Formula 1, has taken excellent care of my Toyota Sienna for over fifteen…read moreyears. He is very polite and detail oriented. I have had large and small repair jobs completed by Formula 1. I trust him. I recommended Formula 1 to my older sister and she is very happy with his work too. His rates are reasonable and he has always been honest with me.