I bought a new battery 6 months ago and now every week and a half, the battery goes completely…read moredead. My mechanic tested the started and the alternator and told me the battery was the issue. When I came to talk to them, the tested it and told me my battery was fine and tried to sell me a portable jump started as they said the warranty doesn't apply since the battery works. So they just expect customer to deal with faulty parts.

Had a scare with my battery this morning. I was able to get a jump and drive straight to AutoZone…read more I was helped by Ash at this location who was able to test out my battery and educate me on Joe car batteries work. Left happy and helped. Thank you Ash from AutoZone :)

I rarely leave reviews but, I chose this place based off all of the good reviews! I was NOT…read moredisappointed. My brakes sounded horribleeee and it even got to the point where I did not feel safe making my daily commute into Houston. Luckily, I called them Wednesday and they were able to get me in that Saturday morning. Isaac at the front was incredibly nice and explained to me how they will look at it, send me an email with what they found and a break down. Then they would call me to confirm pricing before they start. I got my final pricing for brakes and ac to be fixed in the future. They told me what was priority that day and what could wait! It was more than I expected because of the parts I needed but honestly, they were quick, nice and had tons of cars they were currently working on it (from it looked like). Yeah, I could have looked up the parts and bought them myself etc. but I rather save time and pay a professional. The best part was when I picked up my girl, they had washed her inside and outside and she looked amazing! She drives like she's brand new and I can't explain how happy I am with the service! They are known in the community so I would highly recommend them!

I feel like I got robbed out of my money. They repaired everything but the actual problem. Had my…read morecar for almost two months before getting started claiming to be waiting on parts that I didn't even need. The customer service was trash. I always had to contact them to find out any updates. I would go back to this place. 0/10

Expensive and slow. Tried upselling me things I didn't need…read more Don't recommend anyone use them.

Came here multiple times for my inspection (my car is finick with the engine light), Gary's…read morepatience with me showing up often eased me. The other staff here are just as kind and polite with me and handling my car. Greatful to have a close by location for an inspection. :)

All I can say is Wow! Austin and his team did a full service on my 2018 EXCEL Bay Pro and my 150 HP…read moreEvinrude Etec (that no other shops want to service) he knows his stuff and does awesome work. I also had some bad deep scratches on the port side and a very difficult paint to match but he nailed it. Great job Austin you are the only shop I will be taking my boat to from here on.

Austin is an knowledgeable , honest mechanic. Willing to work with customers ability to pay. Not a…read moresurly type at all, anyone that interacts with him almost certainly will walk away feeling they've met a business owner with customer satisfaction foremost in mind!

This place opened last year I believe & we have received great service. The staff has gone above &…read morebeyond to repare our car & find disounts that we could use immediately. We head here when we can't do the work ourselves. It's clean,on the inside & the servicing area,the restroom are as well. The service tech really impressed us when he had to remove a rusted bolt that required a hell of a lot of torque,Thomas is the man!!! Elgin was great at helping us at the counter & remembered us when we returned & treated us very well. I appreciate a business that doesn't try to overcharge for something you don't need. They let you know if they see something that might need attention in the future but don't hassle you to get it done. It's refreshing to leave an auto care servicing center without feeling like you got taken to the cleaners.

Stopped here to get a state inspection completed. We rolled down the window to request this, and…read morethe technician told us we were fine to stay in the car. It looked like he checked the tire pressures and then disappeared. We waited in the car for about 30 mins before we were able to catch someone else to ask what was going on. He looked at us confused and said we needed to go inside to get this service. ???? Then once we went inside, he said it would take about 15-30 mins to get the service completed. We waited another 45 mins. Wasted so much time and was disappointed by such poor communication. I would not come back here again.

Provide excellent service for maintenance and repairs. Professional team you can trust. Best prices!read more

I came in for an oil change, tire rotate, and for the air pressure in my tires. Amazing service…read more Everyone was nice and they finished it faster than other places. I will be coming back! Watch out for me.

A warning popped showing one of my tires was low. Went to Wal mart where we originally purchased…read morethe tires and Kemah didn't have the proper equipment to repair the tire. Didn't even bother to check the tire at all. They sent me to their league city store only to find out they closed 2 hours early bc they didn't have any technicians who showed up. First and last time I go there. Ended up at Firestone on FM 270. Liam and Raven were awesome. They stayed late to take care of me. Very appreciative. Thank you!

Honest reliable. They got my car to 250,000 miles Lots of…read morerepeat customers. So they understand the long term relationship game.

I have been a customer since 2009 and I have absolutely no complaints. Their 90 day 30,000 mile…read moreguarantee for most mechanical repairs is testament which is only improved by their AAA discount! The staff is amazing and reliable and the new people joining are using more sophisticated approaches like apps and texts that provide such a clear picture of what is needed and what can be done now and what can be scheduled and if you specify, then they help you plan. They provide loaners for long repairs. They have a courtesy shuttle for yoy to not lose work time. So they really give a great name to Mechanic work!!! Kudos to Tod and his team! I love them a lot. Special shoutout to Jim who I love talking to everything w he drops me off and picks me up. Special shoutout to Armando who is so precise about his knowledge on most issues that need immediate attention. Special shoutout to Kerry who always has a smile and a joke to share. It's like a family and nothing less. Icing on the cake, they help with identifying any recalls or manufacturer related issues and therefore the life of your car is ensured. Strongly recommend them. Value for the money is immense. Family kind of treatment is greatly appreciated!

Mis-diagnosis, elevated charges, poor customer service, incorrect parts used on my vehicle...read more