We had an excellent experience with Nita London--she was incredibly helpful from beginning to end…read more Nita guided me in finding the perfect car, and from the moment we walked through the door, we felt completely comfortable. Her deep knowledge of the Mini Cooper line made the entire buying process smooth and enjoyable. A big thank you as well to Antony and Nathaniel for their support. From selecting the car to finalizing the financing, everything was handled efficiently and professionally. Highly recommend this team!

We bought a 2020 John Cooper Works Mini in 2023. Outstanding people. Great sales team. Accommodated…read moreour dogs and we love the Convertible. Would buy from again. Thank you.

Very friendly staff and very helpful! I didn't have this great experience at the E. Broadway…read morelocation.

Awful customer service. Needed wipers. Couldn't figure out which ones I needed. Stood for awhile…read moretrying find out the right ones with QR code. Went to the counter. No one came to help. As I left irritated they told me, "Thanks. Come again". Yeah I'm not.

They just kept saying they were short staffed. I waited in line and then one employee called Arcy…read morecame and moved everyone to a line and I had been waiting the longest but they didn't care. Very disappointed

The first time I saw Barbie looking like she does in the picture, as you see, I made an Advance…read moretowards her. How could I not? It was an auto reaction. Parts of me thought it a bad idea, but those parts were wrong because now she's mine. They weren't particularly nice to us at Advance and we weren't able to find any of the things that Barbie needed. It's not my favourite place by any stretch of the imagination and we were better off at AutoZone down the road in the end. Cheaper and had more to offer in terms of what we actually needed for the lights and wiring in the car.

Hats Off to BMW of Clear Lake taking care of me. I was visiting from Louisiana and busted one of my…read moretires on my X2.. They were able to get me in Monday after incident without an appointment, and a tire was ordered and came in on that very .same day. They communicated with the dealership where I purchased my car in Baton Rouge and the additional tire and rim insurance that was validated and credited. my vehicle was picked up and transported to their dealership from app 4 miles away free of charge, and tire insurance was validated And the work was completed free of charge. Thanks Luis Morales for assisting And all the workers who were so welcoming and helpful.

I will not return to Advantage BMW of Clear Lake. My repair charges increased after I informed the…read moredealership that I had warranty coverage, which left me questioning whether the pricing was adjusted because a warranty company was paying a substantial portion. The final invoice showed $2,192.12 in charges, a $1,542.34 warranty adjustment and $744.92 due from me, but it did not clearly explain how the warranty payment was applied to each repair. The dealership also did not provide the customary vehicle cleaning after service. I expected transparent pricing, a clear itemization and better customer care from a BMW dealership. This experience left me disappointed and distrustful.

I bought a new battery 6 months ago and now every week and a half, the battery goes completely…read moredead. My mechanic tested the started and the alternator and told me the battery was the issue. When I came to talk to them, the tested it and told me my battery was fine and tried to sell me a portable jump started as they said the warranty doesn't apply since the battery works. So they just expect customer to deal with faulty parts.

Had a scare with my battery this morning. I was able to get a jump and drive straight to AutoZone…read more I was helped by Ash at this location who was able to test out my battery and educate me on Joe car batteries work. Left happy and helped. Thank you Ash from AutoZone :)

Owned by Bill = 1 star…read more Oh wait, they're not? Okay then I like them. If you need Auto Parts way down in Webster this is as good a place as any because they're pretty cheap and they're pretty friendly. We've always found what we needed here. There's a reason why they have such good ratings.

My battery was bad and they came right out and checked it for me. It registered bad. They looked up…read morewhat kind of battery I needed and unfortunately the kind my car needed wasn't out in stores yet, but still only at dealerships. But, their service was fast and cordial.

I had a great experience purchasing my vehicle. AJ was an excellent salesperson--friendly,…read moreknowledgeable, and easy to work with. She was never pushy or aggressive like I've experienced at other dealerships. Instead, she took the time to answer my questions and made the process feel comfortable and straightforward. The financing process was also smooth and easy. Everything was explained thoroughly and clearly, with no beating around the bush. Overall, the entire team made the experience stress-free, and I would definitely recommend this dealership, especially if you have the opportunity to work with AJ!

I LOVE my new car! After experiencing some issues with my previous Mercedes GLC 300, Mercedes…read moretruly made it right, and I am incredibly thankful to everyone involved in making this happen. Jerry, the General Manager, was truly the star of the show! . His professionalism and customer service were top‑tier, and that is truly an understatement. He put his best 'dream-team' on my situation, and I felt welcomed and supported from the moment I pulled into the service drive. Daniel, the Director of Service, was amazing, and although I can't recall the name of the other gentleman in service, he was also wonderful and assisted me before I even got out of my car. Derrick, an award‑winning top salesman (and rightfully so!), was professional, kind, and extremely patient. Had EVERYTHING setup that I needed in car before I drove off. Alan in management was equally awesome and patient, as well as BJ in finance. He took the time to explain everything thoroughly and with care. The car is absolutely beautiful and rides so smoothly. I am beyond grateful that they turned a wrong into a right. Thank you, Mercedes‑Benz of Clear Lake!

I am a 65 year old single lady who badly needed help, so I stopped in O'Reilly's Auto Parts on…read moreScarsdale Blvd. and explained to they young man at the counter that I came out of Food Town and my battery was dead and a very kind homeless man helped me with a jump. The man found another person who kindly used her vehicle to jump my car! I was so grateful. Down the street was O'Reilly's Auto Parts so I left my car running and ran in to get a new battery and installed "I told him it was a 2013 Ford Fusion 6 cylinder just a regular car. He said, " I would have to have my engine restarted are all my electrical system would have to be restarted. He had a bad attitude. I drove down the street to Auto Zone on Scarsdale Blvd. turns out my Ford Fusion is just a regular car and thank God they put in a new battery everyone was professional. I stopped in O'Reilly's and told the young man he shrugged his shoulders and walked off. I will never return!!! Angela

I have always shopped here until today. I will not have a child assistant manager (Christian) talk…read morerude to me about a faulty battery bought here less than 3 months ago. After a few choice words I was told to leave it with them and come back in 2 hours to see if they could charge it. Well it didn't charge and I got the replacement I should have received in the first place. I suppose I should have gone to auto zone

Nick and the team were more helpful than I anticipated. They didn't have what I came for but Nick…read morewasn't going to let me leave empty handed. He quickly walked me through an alternative solution and had me on my way. He was knowledgeable and accommodating. Hate to say it but I've come to expect average to below average service from auto parts stores. Not here. Great job O'Reilly! -Joe

If I could more than 5 stars I absolutely would! Beyond excellent service from this location! I…read morecame in needing to purchase a break light and asked if they could put it in for me. Although we had some trouble getting it open Tab, Miguel, and Jared went ABOVE AND BEYOND to help me. Even though it began to rain they didn't stop! Another young lady came out and kindly handed me an umbrella as well, unfortunately I wasn't able to get her name. But, this is an amazing location! Thank you guys so much for all your hard work and dedication!

We needed a quick repair on my sons daily ride. Ash told us to bring it right in and 24 hours the…read morecar was back on the road. No attempt to upsell. No delays.. Just prompt & knowledgeable service done efficiently at a fair price. Highly recommend.

I just had exceptional service on my Accord due to electrical system problems along with an oil…read moreleak. Ash and the team got me rolling a day later after estimating that it might take a few days.