Quick. Friendly staff. Made suggestions but no pressure to buy. Reminder mileage sticker, for next…read morevisit.

I typically don't mind waiting 15-20 minutes, even more when it seems packed, but waited more than…read morean hour to just get an oil change! Plus, an hour of it was just sitting in the bay when there was only one other car being worked on. Drive to any other another store and save yourself the time.

Veteran-owned franchise with outstanding service. We've been taking both of our vehicles there…read moresince shortly after they opened and have consistently been pleased! There's also never a long wait.

I went to this place because my husband is a veteran and it is veteran owned and it has good…read morereviews. I rolled in with my son's truck, and asked for an oil change and tire rotation. I waited for it to be serviced and towards the end, the technician came to me and said everything looks good, but he recommends a radiator flush and brake fluid flush, that the radiator fluid was low and evaporating so he topped it off and that could use a flush, and the brake fluid was green and it should be clear, so I'd need to get that flushed, too. He quoted the prices for those services on my receipt and I paid for what I thought was an oil change and a tire rotation, and I left. My son drove his truck the next day and said the tires weren't rotated. I looked at the receipt, and sure enough, I wasn't charged for a tire rotation. I looked closer at the receipt and it said front tires were at 35 and the rear tires were at 35. When I went to check the TP all tires were at 32, minus the front left that has a slow leak, it was at 29. The heck? These guys didn't even check the tires like the receipt said they did, much less rotate them (which has to be done at the 5 and 0 and the truck was at a 0- Hello??? Standard service at this milage AND I requested that it be done.) I called to let them know this morning what the deal was with the tires, and what the receipt said about the TP and they said they'd do better next time. My husband was doubting that the two flushes needed to be done, so he checked and found that the brake fluid was clear, not green like I was told, and the radiator fluid looks fine. According to a quick google search, radiator fluid should be flushed every 30-50k miles... The truck is at 70k and was incredibly well taken care of by my son's grandfather before he passed it on to my son. We had the tires replaced at Discount Tires this afternoon because the tread was to that point, but these guys missed it. I'm not sure where all the good reviews are coming from, but we definitely won't be returning because they didn't do the requested service, tried to upsell services, and put my son back in a vehicle that wasn't safe. Steer clear of this place.

Their inspection machine always seems to be broken. Or they forget to buy ink. Seriously!read more

Always go here for oil changes and have always been satisfied with the quality of work and…read moreattention to detail. Plus they don't try to upsale you in a way that makes the

Jiffy Lube is awesome, especially the one closest to me in Clear Lake. They're always extremely…read morequick, kind and efficient. This past time I came there, I had a $25 off coupon they emailed me for Valentine's Day, and they took $10 off just for being the first car of the day to arrive. My car was such a mess and they cleaned the whole thing out for me, and I was out with in 20 minutes. So awesome!

(Unfortunately, women be warned!!!) I'm leaving this review on behalf of my roommate, who just got…read moreher oil changed maybe an hour ago. She was told by an employee that her right brake light was out. She declined service. However, upon getting home, she had me check for her, and neither were out!!! If she had said yes, they would've charge $450 to "fix it". This to me is another terrible example of the men in this industry trying to take advantage of women. Please be mindful and always double check what they're attempting to "fix" for you. Absolutely gross.

Megan was amazing! Very informative and sweet, she even went above and beyond to give helpful tip…read moreabout my sick little person.

Stephen hooked us up with a great deal and guided us what the best detail would be for a car. Super…read moregrateful for the service.

Expensive and slow. Tried upselling me things I didn't need…read more Don't recommend anyone use them.

Came here multiple times for my inspection (my car is finick with the engine light), Gary's…read morepatience with me showing up often eased me. The other staff here are just as kind and polite with me and handling my car. Greatful to have a close by location for an inspection. :)

My first review was the next day after service, which was a mistake. I purchased a walker catalytic…read moreconverter for 350.00 on line and had difficulty finding a shop that would install for a reasonable price, I found meineke 414 nasa for $108.00 which was 1/2 of what midas was charging. They said the walker converter is defective. They said they would fix for $1105.56 for a catco converter or $560.53 for a easter red label converter, When I ask for part number of the eastern converter to buy paul wouldn't tell me. I can get an eastern converter for 120.00. The front desk is Boy that should not be there. I went back and got the old catalytic converter.The Boy at the front desk exposed his true colors. DO NOT BUY THEIR PARTS , BRING YOUR OWN OR THEY WILL ROB YOU WITH A SMILE. Guess what ,passed inspection 4/10/26 . I used a $27.00 can of Cataclean from walmart.

Terrible customer service at this location. They advertise "free evaluations" yet when you come 3…read moretimes they say "Ive only made $100 off of you a year ago" that was my experience. This is family owned. Matt is the manager and is indeed who said such a thing to me. I wouldnt recommend location at all.

Since, getting ripped back in May 2024, I can see that this place has not changed for the better…read more Took my vehicle regularly to this place until they hired a whole new group. One young man argued with me. The other lied and covered up for the team. In the end, I got denied repair work for an extremely bad overheating problem. Instead, the only solution their young team members had to offer was a radiator flush. I agreed, desperately to get started on anything to stop the overheating before it ruined my whole engine and parts. I was there for 8-hours, and the anti-freezed was exactly at the low level I brought it in at, and the oil change never got performed. They billed me $360.00 for work their work crew lied about performing. As a consequence, immediately the next day after the over-heating persisted, the heat burned through the wiring in my headlights. I had to take it into another shop for the oil change, and that shop left the oil cap partially unscrewed. Left for work the next day, and the pressure sensor sent out as a warning for no oil. Fortunately, the next place I took it to solved both issues for only $500. In the end, I spent about $8,000 because of this over-heating problem of which $1,500 was the result of Firestone's careless hiring practices. I am still trying to accumulate another $2,000 as soon as I can to repair all the latent damage to my AC compressor from the over-heating. The damage from these places is beyond excess. You cannot even repair oil stains on somebody's seat. Then, $10,000 for a customer to fix that could have been easy job, and instead was coated with lies and deception. It is sad to see such a once trustworthy place fail in trust. I have not been back since, and after reading recent reviews, I can see that I should not think about returning.

So, I went from happy, to totally pissed off to happy…read more I stopped in on Sunday and was told they had 4 tires for my Sorrento, and they could put them on Monday at 1. I also wanted an oil change. I showed up before 1 on Monday and dropped my car off. I was told about 90 minutes and we'd be good to go. I returned at 3pm. Walked in, saw my car on the lift, oil change pan under it and assumed I'd be good to go shortly. Service writer tells me he doesn't have the tires in stock. Mind you it's been 2 hours since my appointment time. I was really not happy and not very pleasant as I voiced my dissatisfaction. Manager walked over and asked what was going on, and I told him in very few words what was going on... shit show. Manager looked at the service writer and asked if they had better tires in stock, and when was told yes, he told they guy to give me the better tires. I asked how long, they told me 45 minutes. I again returned at an hour and my car was just getting finished. I told the service writer it would have been nice to get a phone call letting me know about the delay. The Manager, John, made the right call to make sure I was satisfied. I was a previous Firestone customer. I left feeling satisfied, but not happy about the initial poor customer service. Hopefully they'll fix those things going forward.

I rarely leave reviews but, I chose this place based off all of the good reviews! I was NOT…read moredisappointed. My brakes sounded horribleeee and it even got to the point where I did not feel safe making my daily commute into Houston. Luckily, I called them Wednesday and they were able to get me in that Saturday morning. Isaac at the front was incredibly nice and explained to me how they will look at it, send me an email with what they found and a break down. Then they would call me to confirm pricing before they start. I got my final pricing for brakes and ac to be fixed in the future. They told me what was priority that day and what could wait! It was more than I expected because of the parts I needed but honestly, they were quick, nice and had tons of cars they were currently working on it (from it looked like). Yeah, I could have looked up the parts and bought them myself etc. but I rather save time and pay a professional. The best part was when I picked up my girl, they had washed her inside and outside and she looked amazing! She drives like she's brand new and I can't explain how happy I am with the service! They are known in the community so I would highly recommend them!

I feel like I got robbed out of my money. They repaired everything but the actual problem. Had my…read morecar for almost two months before getting started claiming to be waiting on parts that I didn't even need. The customer service was trash. I always had to contact them to find out any updates. I would go back to this place. 0/10