I had a service done by butler auto glass. The job was done fine. However, the service person told…read moreme that he only accepts cash or vernmo, but he will send me a receipt upon job is done. I gave them my email address but got no receipt. I called to ask for a receipt. They told me first that they will send me a receipt in a week. After a week, I asked again and now they told me that they can only send me a work order but no receipt. I think their business practice is rather shaky.

Absolutely horrible experience. We needed a rear glass window replaced in a car. First they told…read moreus they could replace it same day. Then they didn't call us back for 2 days and at that point claimed they could find the window. After waiting 5 days they finally called and said they had the window, but of course it was the wrong one. At that point we "fired" them. Horrible communication and business practices. I wasn't going to stick around and see how terrible their workmanship was.

I want to give a special shout out to this Safelite location and their amazing staff…read more I had my windshield replaced elsewhere last month due to a crack and yesterday, my luck was short again, as a rock kicked up from a car in front of me on I-394 and left me with two very tiny chips. I made an appointment with Safelite online later in the day and was so happy they were able to fit me in the next morning. When I arrived, the person who checked me in was very friendly and the technician I worked with walked my car with me and explained that the chips weren't actually deep enough to cause problems and I wouldn't need a true chip repair service, but he was happy to fill it in to help reduce the blemish. I truly appreciated the honestly and transparency. They had a busy day ahead of them, so for him to offer to help touch up the chips for me meant a lot. When I got the car back 15 minutes later, the imperfection was less visible and the technician told me there wouldn't be a charge, which completely made my whole day and was above and beyond on his part. I wish I could remember his name because I was so impressed by the entire experience. If you are reading this- thank you! I would highly recommend this location. Great service is hard to come by and deserves recognition.

I brought my car in for a regular windshield replacement, and my navigation screen got damaged in…read morethe process. I brought it in for a warranty appointment today and they said that it seems like normal wear and tear of the screen; however, the screen did not look like this prior to my windshield replacement. She said she took photos to send to the quality team, but that the screen damage did not appear very well in the photos. I have been trying to get in touch with the location directly, but two different customer service reps have given me different numbers, and the third transferred me to a store location in Wisconsin. I am just wanting to send in my own photos to make sure the quality team has an accurate idea of what the screen looks like.

In Minneapolis from out of town for work, someone broke into my van shattering drivers side window…read more Safelite said 2 days for an appointment , Chevy dealer said a week. Called All Glass and they got me right in. Job was complete 2 hours later , at $200 less than the Safelite quote! Thanks to Kelly , Michelle and Logan for exceptional customer service ! They got me back on the road , and back to work immediately , turning a bad experience into a great one. Highly recommend All Glass!

Pretty damn good job. keep up the great work. They let me…read moreknow there was an opening ahead of schedule

Glasstastic and Dan the owner are THE BEST!! Always great customer service and topnotch work!! I…read moream a client and as an insurance agent I trust them to do a great job for my clients too!

Dan was super friendly and fixed my window quickly for a VERY reasonable price. These guys will be…read moremy first and only source for glass repair in the future. Very impressed. Thanks a bunch Glasstastic!

Steve and the team do a great job. I had an issue that was difficult to solve but they were able to…read morefind the issue and explain to me what it was. I would recommend to anyone if you need service on your car take it to Victory. They provide great service and at reasonable rates.

We had a comfortable experience waiting in the lobby, enjoying complimentary beverages and snacks…read morewhile the oil change was done efficiently. Chase was very friendly, knowledgeable and helpful. He quickly gave me a quote on a repair needed for another vehicle. We get our oil changed here; the price was on the higher end of average, but we choose to return here and it is convenient. They offer coupons as well as cash point rewards toward future services. They will also explain if any maintenance or noticeable repairs are recommended in the near future without pressure.

They were scheduled for service, I updated my address and confirmed with dispatch twice. Technician…read morestill went to original address. When I informed him where I was, still went to wrong address.

They can get any glass needed set up your appointment and they get it done fast and clean. My…read morevehicle looked better than I took it in. Very professional.

They cancelled my appointment, which I found out via text. When I tried to reschedule by text, the…read morebot asked for the same information 3 times. When I called, I got an answering machine. Then I received a text saying, "It looks like you'd like a quote," and then, "Will you be using insurance?" That was information I'd given them when I scheduled the first time. I'm not going through the same intake process twice, especially because they were the ones who cancelled. They cancelled because their tech was going to be out the next day, so I guess they only have one tech? Bad experience all around.

USAA partners with Safelite, that should tell you enough. Everything was easy-peasy. Made the…read moreappointment from my phone, the tech came on the early end of between 8am-12pm on a Saturday. The guy was very polite and courteous, and mindful of my car. He did a great job replacing things and though I just went with the base windshield, the glass quality seems nice. Service was also fast in my opinion, hour and a half tops. 10/5 stars. A+++++ Thank you Safelite.