Who actually looks forward to going to the dentist? After decades of poor self-care and…read morenotoriously bad teeth, I can honestly say that I do! Koczarski Family & Aesthetic Dentistry is exceptional in every way. From setting appointments during times that work with my busy schedule to being treated with the utmost care and kindness to the compliments I receive on my teeth - I highly recommend the staff and doctors here! Their gentleness, consistency, and competency, coupled with their empathy and excellent customer service, have resulted in my family's reliance on their care for over 20 years and referrals to my friends, colleagues, and complete strangers! They are a meticulously functioning team that makes every visit effective and easy. I have told them numerous times that they should start a side business of training others on exemplary customer service, as I tend to compare other customer encounters to theirs. You will not regret choosing Dr. Koczarski and team, and your smile will definitely thrive under their care!

Solid. Polite. Patient. Communicative. All the things you need from a dentist is here.read more

I have been a patient here for many years, on and off, and unfortunately I need to share a…read morerecurring issue around insurance transparency and professionalism. I stopped coming last year after the practice dropped my Delta Dental insurance. I recently decided to give them another try because I now have dental insurance through Cigna. Before my most recent appointment, I sent my insurance information in advance by email and also confirmed it by phone. The office booked the appointment with no mention of any issues. I drove there, took time out of my day, and once I was already sitting in the chair, I was told that the practice had dropped all insurance and asked if I wanted to proceed, pay out of pocket, and then personally deal with whatever reimbursement my insurance might or might not provide later. This conversation happened with a dental hygienist, not an office administrator, despite the practice having administrative staff, and it was extremely uncomfortable. It felt inappropriate for a clinical provider to be put in the position of handling a billing and insurance issue. I declined and left, having wasted time commuting and attending an appointment that should never have been booked under these circumstances. This same situation has happened to me before and is exactly why I stopped going previously. What is most concerning is that all responsibility is placed on the patient. You are expected to manage insurance reimbursement yourself, the practice takes no accountability, and they reserve the right to charge whatever they choose, often well above standard ADA fee guidelines. There was also no follow-up of any kind from the office after the visit. No courtesy call, no acknowledgment, and no attempt to address the situation, which further reinforced the lack of professionalism. The office is beautiful and the staff is welcoming, but the lack of upfront communication, pricing transparency, and professional handling of insurance matters feels misleading. I am sharing this so others are aware and can ask very direct questions before booking, especially if insurance coverage matters to you.

We had used McCauley for several years and always enjoyed coming. The were always professional and…read moreempathetic. I appreciated their ability to build crowns in house while you wait. We only stopped using them due to insurance issues.

I recently had my first appointment at Monroe Smiles, and I couldn't be more pleased with my…read moreexperience! From the moment I walked in, I was greeted by a cheerful and welcoming staff, all full of smiles. The office itself is clean and organized, with a cozy waiting area that made me feel right at home. Upon entering my exam room, I discovered a lovely welcome gift waiting for me, which added a nice personal touch to my visit. Although I don't generally have fear of dental visits, Maria offered me comfort items like a blanket, water, a stress ball, neck pillow, and more--making the experience even more enjoyable. My hygienist, Camille, was exceptional--her gentle approach and calming tone put me at ease immediately. She maintained great communication throughout the entire visit, which I really appreciated. The X-rays were easy to manage, and they also took regular photos of my teeth for before-and-after treatment purposes and chart references. The cleaning process was fantastic; my teeth feel incredibly clean and happy after my visit. Overall, I want to extend a big thank you to everyone at Monroe Smiles for making my first appointment such a wonderful experience!

I've been going to Monroe Smiles since moving here 10 years ago. Today they insisted they needed…read moreto take my blood pressure before they would do my cleaning. After some useless discussion about what this was about Dr Johnson told me to find another dentist. Apparently my not just accepting repeated phrases like "our standard of care" and "ADA guidelines" was problematic. I was kind of insistent that I wanted to research what they were doing for myself. So I am now with a different dentist -- who is better rated, and even his receptionist was able to give me a sufficiently satisfying explanation of this new taking BPs of patients. Apparently it isn't some kind of screening thing, but ADA and state guidelines say that different levels of dental procedures have different rules based on patient BP (e.g. above 140/100 they aren't even supposed to do a cleaning). And they need your BP to know whether they can treat. Dr. Johnson or his hygienist could have just said that. Instead we had this discussion about my PCP's monitoring of my BP rather than my dentist. He should have just explained WHY it was medically important to assess my BP before even a cleaning. Unfortunately Dr Johnson and his hygienist would only say things about "standards of care", Monroe Smile's clinical processes, how many hypertensive patients they identify, etc -- and never just explain that Monroe Smiles would be negligent if they did a even a cleaning on somebody with unacceptably high BP and something went wrong. There has been a pattern of arrogance and poor explanations in the 10 years I have been at Monroe Smiles --- so maybe it is a good thing to move onto a dentist where even the receptionist can explain things clearly. (She even addressed my privacy concerns). As I age I have become more diligent about researching and asking questions related to my healthcare rather than just blindly doing what I am told. Often this leads to better outcomes and a more successful interaction with my health providers. Monroe Smiles doesn't seem to be a place where this is easy to do.

Michelle S at all smiles northwest on colby ave in everett is a great dentist. She is thoughtful,…read moreprofessional and extremely capable. She has fixed some dental problems and dental pain that i've been experiencing for years. I can't say enough good things about this dentist. The office staff and dental assistants are also outstanding; very pleasant and professional people.

Having moved recently, so was looking for a new dentist. Worst dental experience I have ever had. I…read morehad confirmed my records had been forwarded, hygienist kept insisting they didn't have any record. Finally, I had to go to front desk and they said he was looking in wrong place. Told him I prefer to limit x-ray exposure. "Only a few would be taken" 17 x-rays and 2 x 360 degree because he screwed up the first one. Then 2 procedures recommended which a second opinion said were unnecessary. All that combined with scheduling error and wrong insurance plan billed. I suggest avoiding this practice.

This place stays being 5 stars! I can't even imagine going back to my old dentist at this point,…read moreTrio is magical. Tons of parking, always. And close spots to the door. Even on a rainy day it's quick and dry to get into the building. The lobby has a lovely vibe and is a nice place to wait. Always a fun cooking show on the tv to enjoy. Debbie, the receptionist, is part of what makes this place magic. She is warm, kind, helpful, and so so lovely. She treats each client like family and always goes out of her way to be kind and helpful. Whether it's squeezing me in to a last min appointment before I go out of town, calling my insurance to answer questions for me/give me a lower rate, keeping me stocked up on whitening supplies, or just making me feel valued- she is there! I love how they let you watch tv during appointments. They settle you in with laughing gas (if requested), a cozy blanket, headphones, a fresh chapstick, and the remote to the ceiling tv so you can get situated and comfy for any procedure. The building and rooms are very new, modern, and top of the line, Super impressive. I honestly look forward to going to the dentist now!

I switched from a dentist's office that had been taken over, where the care had declined and the…read moresalesmanship went up. From the moment i stepped into Trio, Debbie was awesome and always is. Dr. Woo was fantastic, and fixed mistakes my previous providers were ignoring. Julie, the hygienist is a godsend to patients with any nerves, concerns or anything. she truly cares and you can see it. I've found my new place, and i plan to stay here!

Office experience: I…read morehave been a long-time patient of Dr. Berry and have always had positive experiences with him and all the dental hygienists who work in his office. They have consistently been professional, friendly, and respectful, and I have never had any issues -- until recently. Last July, I received a call from a staff member named Jamie (I'm unsure of the spelling) while I was on my way to an appointment. She spoke to me in a loud and condescending tone, accusing me of being late multiple times. I was surprised by this, as it seemed unusual for a dental office to keep such a record, but I chose not to let her rudeness affect me and went ahead to my appointment and booked my next appointment. Today, I had an appointment scheduled for 4:00 p.m. I live about 11 minutes away and left my home at 3:45 p.m. While driving on Bothell-Everett Highway in heavy rain, traffic slowed significantly. As I reached the light to turn into the office complex,around 4:06 p.m. I received another call from Jamie. She again spoke in a harsh and disrespectful tone, informing me that my appointment was canceled because I had supposedly been late to nine previous appointments. I explained that I was just on the traffic light turning into the building, but she continued to speak to me in a very dismissive and rude manner, and cancelled my appointment. As a paying patient, I found her behavior completely unprofessional and unacceptable. I felt disrespected and spoken to in a way no patient should experience. It is especially disappointing because I have always appreciated Dr. Berry's care and the professionalism of his staff. Unfortunately, my interactions with Jamie have been the complete opposite, and I can't help but feel that I was treated differently, possibly because I am African and speak with an accent. I am writing to share my experience in the hope that this matter is addressed appropriately. Patients deserve to be treated with respect and courtesy, regardless of circumstances. No one should be spoken to in such a demeaning manner

Just had my first experience with progressive & could not be happier. The place is very clean, &…read morethe entire staff seemed very friendly! Dom & Cam were very amazing! They made sure I was comfortable & listened to my concerns. I feel very lucky to have found this group & would highly recommend them! Thank you!

Dr. Ho fit my son in for a dental emergency last year - sooo appreciate it. I came in for my first…read moredental cleaning with them today. Amy at the front desk - super friendly - great smile that puts you at ease. Dr. Ho did the initial consult portion - made sure he had all my info correctly, checked over my teeth and made sure nothing hurt. Super friendly. Then I got my teeth cleaned by Carter - literally the gentlest cleaning I've had. He really took his time, being very careful to do a good job - but I pretty much felt nothing the whole time. So if you've had dental cleaning trauma in the past, Carter can fix that. 100% recommend them to friends and family.

I had my first visit today and I am very happy. I knew I had a lot of dental issues and was…read moreprepared for the worst. My previous dentist office was less than supportive and I didn't feel like I was getting the care I needed. I feel very comfortable with the plan of care I was provided by Forum Dental Group.

I love this dentistry!! All the staff is super helpful always accommodating and Dr. Mott is the…read morebest dentist I have ever had. And I have had many. He is super detailed, very personable and remembers who you are and details about your life and or family. We have our 3 boys seeing his wife Dr. Laura, who is also amazing! Dr. Mott really takes the time to make you feel welcome, he is gentle and timely. I love this place and won't ever go to another dentist as long as they are around!!!

First visit yesterday, felt like I have been going for years. Great team and both people who helped…read moreme (Dr. Mott & Kristin) very funny and kind. I hate the going to the dentist but they actually made it enjoyable. Well done Kenmore Smiles!!

Dr. Todd is most excellent! Gentle, quick, and he and his assistants, Cara and Li, have been so…read morekind and gentle. Very supportive as well- and explaining things! Thanks to the smiling faces in front, Lee and Sarah. I'm sad Joyce retired, however Kim cleaned my teeth and she was tremendous!

Hey Dr. Todd, have you recently moved your practice? Would love to find where you are working now…read more I called my dentist office and they said you are no longer working there. Thanks! Jennifer

I have been a longtime patient of Clearview Family Dentistry. There have been some recent changes…read morein personnel to include my hygienist and doctor. I recently had a cleaning and examination appointment. The hygienist was new and Alicia did an excellent job of cleaning my teeth. She was very professional and methodical in her care. Doctor Israel did the examination, and she is very thorough, professional, gentle and explains exactly what she is doing. She noted several teeth she has on a watch list due to very old fillings, probably done before she was born. I have never had a bad experience at this dental facility. The receptionist was new, but Mary was there and she has always been congenial and easy to talk with about appointments and billing. I highly recommend this dental office.

We loved Clearview Family Dentistry before it was bought out. They now push extra services you…read moredon't need including very expensive periodontal work. A second opinion confirmed it wasn't necessary. We have talked to several other patients as well and heard the same thing. So sad to lose such a great dental office in our community.