Highly recommend this dealer due to the quality people and seamless transaction!…read more We had a great experience with Rairdon's of Monroe. The salesman Mike H., was awesome to work with, and partnered with us to make sure we got the car and the deal we wanted. He also took the time to educate me and my family on every feature in the SUV and the little details most people overlook. if the quality weren't enough of a reason to be have a great experience, it was all completed within 3 hours! I was thrilled! Keep it up. Thank you!

Stay away and NEVER take your vehicle for service they WILL screw it up and you will come out…read moreworst. Either they don't have good mechanics or they just don't know what the heck they're doing they get you to bring your car in let it sit there for weeks without doing anything to it and at the end they'll say yeah this is all normal there's nothing wrong with the car it's just a scam Stay away the service people just not willing to listen or they don't really truly understand what the customer's complaint is they will just come up with a mind of their own and write up a repair order for something you did not even went in for

*Posted originally on Google Reviews, but these guys are so great, I wanted to review on Yelp as…read morewell! I wanted to update my review of this business as they have proved themselves to be top notch in the service department! As noted below, I took my Colorado for regular maintenance. After the service, there was some damage to the hood and side panel. I contacted them and EVENTUALLY spoke with the manager (see below for the mix up). Long story short, these guys are just what I would hope to find in a service department at a dealership. I live quite aways away, but I am willing to make the drive to have these guys work on my truck because they are diligent, honest, and generally very pleasant to deal with. I will continue to bring my truck here for service and will probably purchase my next truck from them based on the excellent service I have received! Thank you!

Trent is service desk was exceptional. Did not get a car wash after spending over $2000.00 in…read morerepairs. Sent message and got NO RESPONSE from Speedway. Going to be hard to recommend in the future. Sales Manager appears to not care about customer service.

Excellent experience working with this dealership. We recently transported a vehicle for their team…read moreand the process was smooth from start to finish. Prime Auto Shipping is always ready to assist with dealer trades, customer deliveries, and nationwide vehicle transport.

First to start off this review, I say do not go here. Very bad customer service. Second They said…read morethey would do a deal on 1k down payment on a STOLEN RECOVERY. Had to ask what happen because ignition column was still OPEN and exposed wires and all. Was told all cars are stolen recovery which most cars from car lots get there cars from auction but too not fix them after you get them and want to sell them?? Not very professional. As it went they said they were not doing the 1k deal and just said that too get us coming there. So when that pissed us off He said " im not doing the deal with that attitude" " i dont need to sell the truck" well obviously you needed to sell the truck if you had us come down there too buy the truck. Horrible customer service Horrible communication to and from workers If you want to get disrespected and given false accusations then go here

We recently transported a vehicle for this dealership and had a great experience working with their…read moreteam. Prime Auto Shipping specializes in dealer-to-dealer transfers, customer deliveries, auction vehicles, and nationwide auto transport. Looking forward to moving many more vehicles together.

I have a simple hand brake installed by Absolute Mobility in Woodinville in 2023. The installation…read moreis fine and the hand brake works without a problem. I was advised that the hand brake should be inspected/maintained each year. Understand this is essentially a rod connected between a hand lever to the brake. Everything is visible; no dismantling is necessary to inspect the hand brake. I was informed that the service charge for looking at the hand brake required 1 hour of service/labor. Mind you, there is nothing wrong. How do these folks justify 1 hour of labor when the job should be completed in 10 minutes?

Jim is absolutely the guy you want in your corner on a vehicle inspection…read more I spoke and texted with Jim many times on our car seeking journey. He was always very responsive, even on evenings and weekends (including one holiday weekend). He was very flexible and accommodating with scheduling (even though I had to ask him to juggle schedules several times to try to meet our needs), Jim is very knowledgeable, having done this work for decades - answering numerous technical questions and willing to provide his honest opinion and actionable advice. Jim is 100% honest and focused on his customers' needs. His pricing is very fair and the convenience of having him go to the car rather than having to take it to a shop is awesome. I will definitely call Jim the next time we are looking for a used car. Full disclosure, due to logistical issues on my end, I had to use another shop for our pre-purchase inspection service. We also had several false calls, where we were trying to jump on a car and lost it. (Jim was ready, nevertheless.). Absolutely not Jim's issue. (Ultimately, I needed a very particular set of tests for the car we bought and, as I learned from Jim, those tests cannot be performed in the field.) However, I experienced all the above excellent customer service, expertise, and above-and-beyond care. I highly recommend his service. And, he seems like just a great guy.

Jim did an incredibly thorough inspection. He did exactly what he said he was going to do (actually…read moremore) and I didn't have to follow up once. I wouldn't hesitate to use him again.

Excellent experience working with this dealership. We recently transported a vehicle for their team…read moreand the process was smooth from start to finish. Prime Auto Shipping is always ready to assist with dealer trades, customer deliveries, and nationwide vehicle transport.

From the owner: Purchase your next car with confidence!read more