Left a detailed voicemail message on Monday for windshield replacement, it's now Friday. did not…read morehear back . Business must be really good for him.

Am so happy that I chose Mark to replace the windshield in my Audi A4…read more The story goes like this..... A minuscule chip at the bottom grew into a 4ft crack across the entire windshield and there was no alternative than to replace it. Mark came to my house, completed the repair on the driveway and I was thoroughly impressed. Worthy of special mention is that when I called the Audi Seattle dealership, they were the ones who recommended I call Mark - he does all of their Warranty and repair work. I hope I don't need to replace my windshield again any time soon, but if I do, there's only one person I'll call.

Not sure why the low rating? But my guess is not every customer is right. Lloyd has been doing…read moreglass since 1979, opened Preferred in 1990. We had some complications regarding me not having the correct the gasket. Lloyd completely wasted his time driving from Lynnwood to Stanwood trying to accommodate us but I was not prepared. Our fault not of his own. Despite the setback Lloyd took the due-diligence to find the necessary parts needed, bought them, called me and updated me...came back out to Stanwood. He installed the front and rear windshield...but his service didn't end there. Nope. He went well Above and beyond. He installed my rear view mirror, chrome trim and found a way to do my windshield and saved me the $340 pos gasket I didn't need. He is a true professional. Old school and knowledgeable. Thank you Lloyd for the superior service and knowledge that I know I could not receive elsewhere.

Lloyd does a great job and is very professional I would highly recommend using preferred Auto Glassread more

Treated my needs like they were just as important as a full body car paint job, simple, quick,…read moreamazing service, can recommend this place enough! Thank you !

Brought my car after being rear ended because it was the closest shop and with fast estimates. 1…read moreweek instead of 2 months at other shops. And boy did was I happy with how fast it took them, less than 5 days and they estimated a reasonable price. These guys are hard workers

Best auto body shop north of Seattle. They have worked on a…read morecar and a truck of mine and the work was done professional.

My Toyora Rav 4 was was hit from behind while I was stopped at a red light. The back hatch was a…read moremess. B & H Body Repair did the work. From getting the estimate to the return if my SUV, everything was professional and friendly. Their estimate matched the final costs pretty closely. They also gave much needed advice on how to work with the insurance company. My Rav4 has a complex paint job that requires special paint treatment, and the repair looks great.

DISAPPOINTED - I really wanted to feel good about David's service, but I was super disappointed. I…read moreselected the full interior and exterior detail package for over $550, and when I arrived to pick up my car, it didn't look any better than if it had just been washed and vacuumed at a regular car wash. I felt bad asking the gal at the front desk if she wouldn't mind having the detailers go over a few more areas so it would look a little better, and she was kind enough to do so -- but it was still subpar. I didn't want to make too big of a deal about the situation, so I left. However, when I pulled over into a parking lot to look over the "details" on my car, I noticed many more things that weren't clean. Several areas hadn't been vacuumed, the tops and edges of the windows were still dirty, the wheel wells and side rails hadn't been touched, and the cover for my cup holder had some kind of dirt or dried cleaner all over the wood (which wasn't there before I dropped it off). The paint still had a rough finish -- they were supposed to clay bar it, but I don't think that happened, because whenever I clay bar my car it's perfectly smooth afterward. Even worse, they had sprayed so much water into my center console that there were puddles throughout the entire compartment, including on the battery at the bottom. Whatever solution they used on my interior dash caused a permanent defect on the plastic surrounding my gear shift. I did not receive a full detail by any stretch -- and in some cases, my car was worse than when I dropped it off. I rarely leave reviews, let alone negative ones, but I tried contacting David via phone and email 5-6 times and never heard back from him. He had one of his employees call me to leave a message, but even after I specifically asked several times for him to contact me personally, he never did. In my messages, I asked for a partial refund (as that seemed fair given the situation), but he never responded to that request either. His employee eventually left a message saying I could bring my car back and they would detail it again, but after this experience, I'm not comfortable leaving my car there. I wish David had cared enough to contact me directly -- ignoring my voicemails and emails is just bad business, in my opinion.

Great results and scheduling and shuttling me to work a few blocks away…read more definitely helpful. The service was first rate and met my expectations. I will definitely take my other cars including my Porsche to Dave's in the near future. You can schedule online as well which makes it very easy to set-up service.

Micheal and his team are extremely knowledgeable about installing windows. Had my home windows…read morereplaced, they finished with everything with timely manner and beat their own estimate of time for ordering and installing. Highly recommend them guys

Got our Subaru Windshield Replacement today and now it looks fantastic. The Subaru had some…read moremodified rear mirror on original Windshield that required a new mirror. The tech was so nice, went out of his way to get the new rear mirror and replaced for us. This is a good family own business, his great customer service and finding the solution goes long way... We will come back again for any glasses replacement. Thank you for your great job and service.

Great customer service and fixed my chip in no time! Would definitely recommend to my closest…read morefriends

Thank you very much Alec! Quick, easy, painless, and very affordable!…read more Will be calling you again if another rock finds it's way to my windshield!

I had a great experience with these guys. They replaced my window and vacuumed up all of the glass…read moreon the interior. They worked fast and had very fair prices, and were friendly and knowledgeable. I brought in a part to be replaced in the same door I was getting the glass installed in, it ended up being the wrong part. So despite them attempting to install it first and spending time to do so, they didn't end up charging me the labor costs for that work which was really appreciated. I would be happy to bring them business in the future.

Something hit my husband's driver side window and the whole window exploded on him while driving on…read morea Friday night. We were able to get a 10:30 AM emergency appointment the next morning with USA auto glass. They did a fantastic job.! Thank you you from " the lollipop lady".