This is based on purchasing a vehicle late March. We found the vehicle online and scheduled a time…read moreto come drive it. The car salesman was Anthony and the finance guy was Jimmy. This was my first experience buying a car from a lot. It seemed like maybe there should have been another person there as Jimmy and Anthony were balancing a lot of different people and transactions. After deciding we wanted to vehicle, my husband and I went with the financing through Global Federal CU. The interest rate was good. There were a bunch of papers to sign. I wouldn't call Jimmy the most organized, however, everything was almost signed. He did have to send me an email asking me to sign a form that was missed. I think the whole experience was around 2-3 hours. Overall, the monthly payments for a 20K vehicle is what I expected and isn't breaking the bank. If we have to use the warranties, I'll update the review. Random FYIs: Our license plates were delayed due to some miscommunication. I can't recall exactly why. Our temporary plates were expired when we drove out to get the plates. That is also when we got the spare key which was at the other lot location. This doesn't impact the overall experience for me, stuff happens. But just FYI for those who are more particular.

First Chevy 2010 Tahoe didn't last 2 weeks then died. They tried to repair it and it went another 2…read moreweeks and died. Returned it and Lost $3000.00 and 3 months down time. Traded in for a Jeep Wrangler, When it was time for an oil change I found out they had the wrong dip stick in it that showed oil good at 1 qt. low. Now with a full 5 qt. of oil the engine rear main oil seal is leaking! I would not recommend buying any vehicles from them. They don't sell certified used vehicles just problems! Your on your own with this used car dealer. Junk

Had a great experience with Roland and his team. They were very kind, easy to work with, and…read morecommunicative. I appreciated their flexibility and the fact that there was no pressure to make the sale. Feel like I got a good deal on a nice car and I would work with them again.

I just recently bought a 2012 Escalade frum these guys 3 months ago and the engine went out so I…read morewould not recommend this place to any one

Dropped my Mercedes ML350 SUV off to have the minor problem of the rear hatch door failing to lock…read morewhen the door closed. I returned to my office and googled a fix for the issue and decided that I could do the repair myself. I returned to European Car Authority to pickup my car and to my surprise, my car wasn't there. The mechanic told me that Ken had probably taken the car to pick up parts. I waited for Ken to return and took my keys, car and was happy to have dodged an unethical business. There was no excuse for using my vehicle and gas to run errands and Ken tried to play it off as a test drive... to fix a rear door latch.

My family has been bringing our cars to Ken since about 2000. Starting with our 1999 Saab, we have…read morealso brought our 2003 Volvo xc70 and 2008 Volvo xc90. Once the factory warranty expires, we get all of our service done here. Ken has always been super helpful, transparent, and much less expensive than getting the work done at the dealer.

They were able to get my daughter's 2005 Honda CRV fixed and back to me within two days. Great…read moreservice great price and extremely friendly. I would recommend them to anyone.

Same day service for a wheel hub replacement on the 2 front wheels on my Mazda CX-5! During the…read moresnow storm I slid making a right hand turn and slammed both wheels head on into a curb. I heard a growling sound from my front wheels that increased in volume as I went faster. I did some of my own research and concluded it was most likely the wheel hub bearings that were damaged. I took my car to Eastside Automotive and Tires first, and I told them about the noise, but they wanted to change out my struts and quoted me $2800. They said they didn't test drive it and just put it on the alignment rack and saw the caster was off by a quarter inch. They did not have a print out or photo of the readings btw. I asked how much to just replace the wheel hub bearings and they quoted me around $1600 plus taxes. First off, they did not test drive it and did not even spin the tires to hear which wheel, left or right, was making the growling noise. I did not feel like they were being very honest an charged me $100 for the "diagnostic", which I begrudgingly paid. So I called up Cascade auto and they gave me a rough estimate. I took it to their shop the next morning at 7am. They spun the tires and heard the growling in both front wheels and also confirmed it in a test drive. They were flexible with the labor pricing and were able to complete the job the same day around 2pm. They even had an issue with the parts they received being bad and had to remove and replace them. I have been driving my car for about a week now and have not had any issues with the noise. These guys do quality work for a fair price. They are a pleasure to talk to and extremely friendly. I highly recommend this garage. Total I paid was $1550 (315 for each wheel hub OEM), which sounds like a lot, but was definitely cheaper than doing unnecessary work like replacing struts. Follow up, Cascade Auto did recommend I go to Les Schwab for an alignment as this is not a service they provide. There I found out the caster was fine and just the toe needed to be adjusted. Do not go to Eastside Auto!

I recently took my car to Filmon Auto Repair, and overall I had a really solid experience. From the…read moremoment I walked in, the staff was friendly, professional, and easy to talk to. They took the time to actually listen to what was going on with my car instead of rushing me through the process. What stood out most was their transparency. They clearly explained the issue, what needed to be fixed, and gave me a straightforward estimate before starting any work. No surprises, no upselling--just honest service, which is honestly rare these days. The repair itself was done in a timely manner, and my car has been running smoothly ever since. Pricing felt fair for the quality of work, and I appreciated that they didn't try to push unnecessary services. Overall, Filmon Auto Repair seems like a trustworthy spot if you're looking for reliable and honest mechanics. I'd definitely come back and recommend them to others.

Great customer service. Filmon and his brother are honest. They get a lot of local business for a…read morereason. The comment below complaining about them using OEM parts is hilarious. Its an auto shop. You think they're going to buy luxury parts for your car? Is your cheap ass gonna pay for it? Lmao.

Needed a tune up, did the work with out giving me a price, then told me the coil was bad and they…read morefixed it, told me if I still had problems I would have to change the other coils as they only did 1 of 8. Truck still ran poor, brought it back so they could see if the coil or spark plus were firing correctly. They were he replaced the other 7 coils, and recharged the air conditioner which was not mentioned, when I complained he removed the charge. My wife noticed a handwritten charge on both receipts, finally figured out it said card run fee, because I used my charge card, both times the fix cost over $1200 each, then the charges for fees on credit card was $97.41 no where did it state I would be charged a fee for using a credit card, our friend who works for mac recommended him, I would not. They work on cars and fix things and charge huge prices, when I called two other mechanics I have used before, I was told the total cost for the coils and labor would be $899 minus 20% for aaa discount. Make sure IF you ever use these people you tell them not to do any of the work until you hear from them on the amount before the work is started.I'll be calling my back once this clears through and file a dispute on charges not authorized.

Been going to ProCar for more than 10 years (finally decided age demanded someone younger than me…read morework on my own cars, something I'd done for 40 years since high-school autoshop and working on my cars with my dad who was a mechanic- everything from oil changes and tune ups to engine rebuilds, so I'm pretty knowledgeable.). That said, Corey has lots more experience and knowledge than I do (I tell him what I think is wrong, and half the time he suggests maybe something else, and darned if he isn't right! I'd have found it eventually after everything else I did didn't fix it). My suburban stopped running down in Utah one hot summer and had to get towed to a shop 80 miles further down the road (that night's destination, actually, lucky me..) - called Corey for a first 'second opinion' and after symptom discussion he suggested over the phone an overheated original fuel pump - never woulda thunk it, bad gas?, fuel filter?, computer?, yea.. fuel pump? Nah.. - the Utah shop replaced the fuel pump and confirmed it. I learn something new every day no matter how hard I try. My advice is that when you find a good mechanic with integrity at a reasonable price, stick with him. He's more than a mechanic, he's a trusted friend now. Even though it's not to my benefit to recommend him (hard enough getting an appointment because he's pretty busy as it is), I selfishly want him to stay in business, so yea, I highly recommend ProCar. (BTW, that 1-star rating back in 2018 was a vehicle with all the emissions stuff removed. State law at the time would not grant a waiver in that situation - the emissions equipment at least had to be present. Everyone involved came away with a 'bad attitude' about it).

Don't get a car from here save urself from the headache and disappointment trust me I got my…read moredaughter a car from there and as soon as I got it I instantly regretted it and tryed to get in touch with the person who I worked with never answered my phone calls or text messages I did everything possible to make it a smooth transition to take the car back and I'm still stuck with a car that doesn't even work or drive way before 90 days total rip off this place

Found an awesome truck from Klean Carz. Truck has been a little bit of a project, but I'm thinking…read moreit was a heavy duty work truck from the previous owner. Klean Carz has been on top of it, providing parts and maintenance where necessary even though I have the truck. I recommend Klean Carz...even if you are buying a truck.

Kevin Chambers is the most accommodating and knowledgeable man in the car business. I'll never take…read moremy cars anywhere else. He is my go to guy for fair and honest assessment and labor. After I was quoted 3,000 to fix my Honda Accord I went to Long's for a second opinion. Glad I did that because they were able to take care of the issue for $500 and I didn't have to buy a new car. Long's Car Care understands the importance of urgency and has gone out of their way to squeeze me into their schedule when my work van was out of commission. I was able to get back to work without taking any time off and I really appreciate that. I highly recommend this establishment to any car owner looking for reliable and honest work in a timely manner.

If you care about your vehicle and the ability to be on the road without problems then you want to…read morego to Long's and get matter-of-fact advice and recommendations from Kevin Chambers. When the dealer just didn't seem to want to maintain the vehicle properly any more I went here and have never had regret. They give a warranty with their work; not every shop does. They don't have cookies and coffee. instead they perform proper work. You can get cookies and coffee anywhere, but you can't get work done like this anywhere.