Big ripoff! I dropped off two heads to have resurfaced and pressure tested. They had them for a…read moreweek and never contacted me. When I called he says his milling machine is broken and he can take them to his buddy's to do them. I say let's get them done. Another week later they are finally ready. He charges me $335. This is a $150 to $200 job at any other shop. When I questions the bill he says they charge hourly. I think all he did was take them to another shop and double charge me. I will never step foot in that place again and bad mouth them any time I get the chance.

I brought a 4g63 cylinder head in here for a standard cleaning one would expect from any machine…read moreshop. I dropped it off Friday, was quoted $40 and told it would be ready in a couple of days. Monday i get a call saying it's ready. Tuesday i pick up. They want $65 plus tax. I scoff stating i was quoted $40. I get a response something along the lines of "Well it's $65, so unless you want to leave it here...". The gasket surfaces weren't clean. There was still a bit of grease embedded in the casting. I asked why it wasn't very clean, and they said "Well you can't put it in the hot tank." (No sh!t, A{}hole, it's caustic to aluminum, this isn't my first rodeo, i used to work in a machine shop). Apparently they don't even have a jet/steam cabinet and they WASHED IT IN THE SOLVENT TANK, or so they said. I got it home, cleaned up the mating surfaces, blew it out with the compressor and found glass bead (sand) all throughout the lifter bores and oil galleys. They didn't bead blast it, nor did I ask them to. It should not have had ANYTHING in it and should have been in a bag. Not sitting out on a stool in the open like it was when i went to pick up. The men that work here are not men at all. They are scoundrels that should not be trusted. They do shoddy work. Check google, they have many awful reviews. I hope the business goes under soon, because it's a waste of space. This experience with Jim Green's was more of a barometer to see what kind of work they do, as i do a lot of work on mitsubishi performance vehicles for myself and others. They'll not ever see my face in their shop again, let alone a penny from my coffers. I actually contemplated taking this particular head to the car wash and blasting it off because it wasn't even all that filthy. Customer lost a timing belt and some exhaust valves got bent. No cracked guides, and everything else checks out, so I just wanted to be working with clean parts, not throwing it together with grime and grit all getting in the way. I should have taken it to the car wash. I would have saved about $60 and whole lot of frustration. DO NOT DEAL WITH THESE CLOWNS FOR ANY REASON WHATSOEVER!!

Very poor customer service. I went in asking for power steering fluid that I purchased before and…read morethey were clueless. Both reps told me two different types then walked away left me standing there!!!!! I always get bad CS from O'Reilly except for one but stopped in for urgent need. I ended up calling Another O'Reilly to speak to a manager and he was able to tell me the exact time that I needed and that I purchased before. I told the young girl at the counter that checked me out. Her comment was, "Oh, he must be smart!" She was being a smart you know what but didn't realize she was calling herself and the other young boy dumb / not smart LOL

The lack of knowledge and intelligence of the employees at this location is seriously impressive…read more After ordering the wrong starter the girl asked if she could find me "a bigger size- maybe this one is just too small". Then it took her 10 minutes to put my phone number in the computer and close the box with the wrong starter. There is a complete lack of professionalism and training in their employees. I recommend going ANYWHERE ELSE.

Staff was amazing. Came in with a dead battery with terminals welded on and they helped pull it and…read morereplace it.

Pulling up and finding half the staff smoking our front was just off putting…read more I don't smoke and HATE the smell. It's just not a good look for a business. The service was pretty good though. Just my 2 cents

I dropped my 22 ft boat and trailer March 3, 2025 to have the boat trailer brakes checked and…read morebearings repacked and replaced if needed. A few days later it was ready and I paid $700.00 and thought I was getting a great deal. I used the boat only a few times locally at Edmonds and Everett. Only a 50 mile round trip one way. Then drove up Vancouver Island for a week and then towed it to Port Alberni and home. This September when I returned, I was trailering the boat to Edmonds Marina and saw smoke coming from the front wheel. I called Kenny's Truck parts and told them my problem and that I was stranded. They took no responsibility even when I paid them a visit the next day. I limped the boat to Les Schwab in Kenmore and they were more than happy to help. After diagnosis, the trailer needed an entire new spindle, bearings and brakes and the spindle arm replaced. When Les Schwab realized the spindle arm was welded in, and recommended me to 3 Rivers Marina. I was treated well by both businesses. Maybe this message can help someone else!

Thank you Kenny's for taking care of our fleet of buses. Dominic has been a breeze to deal with youread more

I LOVE THESE PEOPLE. They are knowledgeable and practically family after getting parts all these…read moreyears. I know of many local companies who chose to get their parts from here as well, because you're going to get the right part the FIRST time. The owner is a fantastic person; who does his part to help the whole community any chance he gets. I can't speak more highly of any auto parts store. *I read the other guy's review on here, I think he was dealing with an employee that isn't working there any more for obvious reasons.

I ordered a part and they typed in manual instead of automatic when doing the search in their…read moresystem, so once I got home and got my old part out, I realized that it was the wrong part. So I had to then call them back and have the guy tell me "Nah...that's just how those parts are, it may not look exactly like the one that was in your car as they are designed to fit many models of cars". So I go back to my car, and sanity check myself that NO, it is not the right part. It was then that I called back and we figured out the problem. Okay, no problem...one error that anyone could do. It was a little frustrating to finish removing all of the parts of my car and wait another day to complete the repair, but I understand these types of things happen. So then I go back the next day to pick up my new (correct) part and also turn in my core for the rebate (if you don't know, you get money back if you bring in your old part) and I ask them "Do you just give me cash for the part or does it go back on the card?" and they told me that it will go back on the card and according to the receipt it has already been handled. I thought this was a little strange as I had not brought in the core until that minute, so I was confused as to how it was "already handled", but I rolled with it. After waiting 3-5 business days, I still saw nothing in my bank and called to check on this. As I suspected, they had no record of processing the rebate at all and I needed to come back in to reswipe my card and get that money back. After that, I still had to wait an additional 3-5 days for the money to get in my account. I am a very patient person, I took all of these as simple mistakes, but as I am reviewing this place I still have to document them and express that while I understand that mistakes happen, I didn't have a pleasant experience with this personally. It was a LOT of back and forth with them on the phone and I just don't have time for all of that. And at the end of the day, all I got was a "Ah, yeah...sorry, man, haha". So, in conclusion the part is fine and the price was acceptable, but they need to drink a little more coffee or something because these mistakes don't need to happen for a first time customer on a first time visit. I hope I am an isolated case.

I've made my last visit here. These folks are not following COVID masking requirements at all. I…read morewas the only person in the store to wear a mask. No one else had one. Not the employees. Not any other customer. No signage on the door indicating that masks are required. Nothing. They are a pretty good auto parts place, but they obviously don't give a damn about anybody. I will never return, and no one should go here.

Nice knowledgeable people, same employees everytime which is nice unlike the high turn over rate of…read moreother auto parts stores in the area. I can rely on them to get me the right part the first time.

This off-road shop does more than just bolt on stuff. I did a SAS on my 1994 Isuzu Amigo, with the…read moreguidance of a friend in 2001. My Amigo steering had a lot of steering play in it, from worn out TRE's, and a bad draglink. I heard good things about this shop, so I towed my Amigo over 3 hours to this shop. I asked them to clean the front end up, and they gave me 3 options/price ranges. My Amigo is no longer exhausting to drive, as bump steer is gone, as well as excessive steering play. Clean shop, great communication during project, and very capable fab technician. Highly recommend this shop to handle any 4x4 project, you consider.

From the owner: Family Owned Off-Road 4x4 Store & Installation Facility. The team here has over 50 years experience…read morein the off-road industry that includes: Suspension Systems, Fabrication, Drivetrain, Bumpers, Armor and Tires/Wheels. We offer 1000's of vendors, and offer installation on the products we carry.

Highly recommend this dealer due to the quality people and seamless transaction!…read more We had a great experience with Rairdon's of Monroe. The salesman Mike H., was awesome to work with, and partnered with us to make sure we got the car and the deal we wanted. He also took the time to educate me and my family on every feature in the SUV and the little details most people overlook. if the quality weren't enough of a reason to be have a great experience, it was all completed within 3 hours! I was thrilled! Keep it up. Thank you!

"I would give zero stars if I could. Our experience with Chrysler Dodge Jeep Ram of Monroe was one…read moreof the most frustrating and disrespectful car buying experiences I've ever had. Our salesperson Randy became completely unreachable. When we called back and asked to work with someone else, we were connected with Vincent -- and refused. When we asked to speak to a manager, the manager wouldn't come to the phone. When we asked about negotiating on price, they just stopped calling us back entirely. No answer, no follow up, no basic professional courtesy. And before they respond claiming we were trying to lowball them -- we never even got that far. We couldn't get anyone on the phone long enough to have that conversation. We weren't asking for anything unreasonable. We were asking for a callback that never came, a manager who wouldn't engage, and a salesperson who had disappeared. This wasn't a negotiation gone wrong. This was a dealership that couldn't meet the bare minimum standard of basic customer communication. And then there's this: Vincent was rude and dismissive on the phone, and the rudeness escalated noticeably the moment he realized he was speaking with me -- a woman -- rather than my husband. Let that sink in. In 2026 this dealership is still operating like my money is worth less than my husband's because of my gender. We took our business elsewhere. Don't waste your time or your money here. There are dealerships that will actually treat you like a human being regardless of who answers the phone.