I needed to establish pest control as with all the heat and rain I noticed a few bugs. I contacted Cleggs and Anna got back to me right away. She was amazing with communicating and got me set up within a few days. Dwayne the tech, was so professional and helpful and here on time. I appreciated this effortless process and recommend this service highly. I also got a little discount as a new customer. read more

I see some mixed reviews here, but having used Clegg's for over a year after being referred by neighbors, I am thoroughly impressed. We have been beyond satisfied with the above-and-beyond thoroughness and communication from our tech, Jamar, to our interactions with Anna at the office...and this coming from a rather high maintenance client! :) Thank you, Clegg's. read more

Do not be discouraged by the overall rating here- i believe those are experiences are in the past and that rating will increase. I am rating as five stars as Cleggs and especially our technician, Jamar, have taken wonderful care of our Durham home and family for years. After trying other companies that sent different technicians each visit, having Jamar consistently has meant so much to us. He quickly solved our rodent problem, and we've had no issues since. We never see bugs, and he's always responsive and thorough. He's kind, professional, and thoughtful--especially in making sure our dog is safe while still delivering effective results. We truly trust him and can't recommend Jamar and Clegg's enough. read more

Swade is great, but horrible customer service management. Just cancelled my service after two years, management chose to make me pay a full bill after the rep showed up unannounced and didn't spray anything I needed him to spray. How do you not even go into the rooms? read more

Beware! Be sure to get other quotes before you use this company. The first thing the man who was sent to our house did was to announce his appraisal of the value of our house. He then attempted to sell me a crawlspace dehumidifier (NOT why he was contacted) for nearly $3,000. He would not provide any information about the size or manufacturer of the unit. His quote for the actual treatment he was asked to do (7 year liquid termite prevention) was nearly three times other quotes. He mansplained and shouted the whole time. When I informed him that I had other companies to see that afternoon, he told me not to share his quotes. I have renovated houses for 40 years. I've seen his type before. read more

Exterminator never showed up on time and one time they didn't even show up and claim that he did even though I had cameras outside with motion, detectors. customer service, still didn't believe me and I had to send videos to prove he wasn't there, and even with the videos they were still making excuses, saying they need an hour long video theres not going to be an hour long video because he was never there I asked to speak to the supervisor, the same lady that kept making it seem I was lying was handed the phone and said that I wasn't going to be charged but because I was yelling that they wouldn't be doing business with me anymore never got to speak with the supervisor because she hung up on me ...So I don't have a right to be upset because they basically saying I was lying when I wasn't I've paid every time never complained when they was late or had to reschedule why wouldn't I pay the 47 dollars if the guy had came ridiculous instead of me trying to prove to them that the worker never showed up they should of had the worker prove that he actually did his job why not ask him for videos or pictures with date and time do not recommend to anyone bad customer service all around the only time they was on time was the first spray that I had to pay $250 If I could give zero stars read more

Clegg’s Termite & Pest Control - Raleigh - Time that the technician was supposedly there, but wasn't - Pest Control Near Me - Raleigh, North Carolina

Run away and seek other companies that are indeed professionals. They don't follow directions, they don't listen to the customer, pricing is high, service is low. Bugs have no worries! read more

I received exceptional service from Clegg's Pest Control. Steve was friendly, knowledgable and respectful. He explained what he was doing and why. I am very pleased ! read more

Spoke to William Spade and scheduled an appt for 2 weeks out on 10/6/22 at 10am. Boarded my animals that day in preparation for the visit. At 11am I called Cleggs as he had not shown up. He told me he lost my number and wanted to rescheduled - not an option as I was paying for my animals to be off-site that day. He was to call me back later that day....today is 10/13/22 and I have not heard from him. Will not be using or recommend. Poor professionalism! read more

i use these people for ten months got nowhere with them and more they did the more they was the best results to do is go to https://www.amazon.com/Cockroach-Control-plunger-Maxforce-Roaches/dp/B0049I6CT2/ref=sr_1_5?ie=UTF8&qid=1522414399&sr=8-5&keywords=cockroach+gel+bait I Guarantee with in a week you will see best results and more for the buck thanks have a good day read more

They are the worst! Watch out for bait and switch techniques as well as promising to perform certain services but not delivering. They got me with a whole house dehumidifier but what they installed was smaller than what they sold me. They lied that it would lower the overall humidity in the house, which it doesn't because it's not installed inline with the HVAC system. They got me on a yearly pest control plan, but now are telling me it's a quarterly plan. They have not performed services that I had asked to perform. I would NOT hire these guys and if you do have them, fire them. Get EVERYTHING in writing and don't believe anything they say without it being in writing. read more

I wasted a whole Saturday morning this past wkend with a no show, no call, no response when I called and left a message. I waited till 2:45 this afternoon (Monday) to call hoping they would call with an explanation and/or apology. After being on hold for what seemed like forever Heather, the girl that originally booked my appointment, got on phone and proceeded to blame the Raleigh office for no show and not returning my call. At the least I expected an apology but not even an attempt. read more

The word "termite" is not one any homeowner wants to hear, but I got lucky because I decided to call Clegg's. Their inspector came out quickly, reviewed the situation, and helped me understand exactly what damage had been done, and how they were going to get rid of the termites. The crew that came out & did the treatment were friendly, professional, and FAST! I can't thank the Clegg's team enough... real Pros! read more

Life as a new homeowner is overwhelming enough without having to worry about uninvited guests. My dad sprayed the nooks and crannies when I moved in and then again after I kept encountering roaches. Roaches are my kryptonite. I have a phobia, so whenever I found a roach, I would trap it and wait for my roommate to come home and dispose of the nasty thing! To be honest, I did everything in my power to treat my house on my own, from roach houses, to sprays, to poisonous tablets. I cleaned my house continuously and kept my drains closed when not in use. Unfortunately, the buggers kept finding a way in to torment me! I have never used a pest control service before, but my first experience far surpassed my expectations. My serviceman was not only prompt but early! In my experience in home services, a prompt and/or early arrival is rare. During my home inspection, the serviceman checked every nook and cranny including the crawl space, under the sinks, and the attic. Not only was he thorough, he took the time to explain where to look for roaches, how they find a way into the house, and prevention techniques. This knowledge and passion for my home protection meant the world. Taking the time to explain roach habits, however disgusting in my eyes, made me feel so much more secure. My house was sprayed with a solution that is non-toxic for my dog. Since the treatment, I have not encountered another roach. This is a major relief since I had gotten used to finding roaches at least a few times a week. I highly recommend Clegg's for your pest control needs. Not only do they know what they're doing, they cared about protecting me and my home. Two thumbs way up! read more

Understandbly, these are bug killing professionals.... They also kill any chance of positive feedback or praise related to Customer Service. It's not just horrible, its non-existent. Horrid. read more

Called them for a bed bug infestation of an apartment. First man to come out was incompetent. Gave bad advice on diatamacious earth application and treatment and made a lot of unnecessary work later. Landlord had them come back out. This time they came up with a cheaper plan but almost missed that apartment also had mites and maybe fleas. Had unit cleared quickly in only one visit. Pricing was questionable with them pushing most expensive heat kill service $1400 to me then cheaper liquid treatment to landlord. They were also rude to me as a tennant. read more

DO NOT USE This company !!!! (Raleigh Office on Bastion Lane) Did not see any results of bugs dying. I placed a special call about mice being in the house. They sent an Tech out who was not prepared to deal with mice and stated that he was not told why he had been called out for mice. They placed a few sticky boards around which did not do any thing. The mice just walked right around them. A few weeks later they came out to and left a bill for $105.00 saying they did the treatment when no one was home. I called to let them know that we were not notified and I asked why should I pay for an incomplete job. Office staff was nasty saying they do not have to tell me when they come out when a contract has been signed. I told them they had not followed the contract since we signed it and asked for them to state the dates that they had followed the contract. The woman in the office stated she does not have to tell me any thing. Please don't waste your time or money with them. IT'S Not Worth It !!!! I'm Very Upset with people who don't tell the truth and try to make money by pretending that they did a job that was not done at all....... read more