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    Clifford Chew, MD - Pacific ENT

    3.1 (14 reviews)
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    7 months ago

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    4 years ago

    Dr. Chew is a very kind doctor and skilled surgeon. He listens and explains well and his surgeries are very meticulous.

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    Gerald T Kangelaris, MD - Informed consent poster

    Gerald T Kangelaris, MD

    4.8(82 reviews)
    0.3 miUnion Square

    Although the condition I was in for was not fun I had a really fantastic experience from start to…read morefinish. One of the biggest things for me was the communication--he's super easy to talk to, actually listens to your concerns, and explains everything in a way that makes sense. I never felt rushed or like my input didn't matter. The procedure went well and recovery was exactly as he communicated. Overall the results have been great and the recovery was way smoother than I expected. The whole office vibe is professional but also very friendly and welcoming. If you need an ENT who is both highly skilled and just a genuinely nice person, Dr. Kangelaris is definitely the one to see! Highly recommend.

    Here's the updated review with your additional paragraph on imperfections:…read more Dr. Gerald Kangelaris and the team at San Francisco Otolaryngology are fantastic. The practice is staffed by incredibly caring doctors and run by an unbelievably warm and efficient staff. I especially want to give a shout-out to Sylvia at the Union Square office, who was not only very warm and compassionate as I felt nervous about my CT scan but also went above and beyond to get me a cup of hot water for my tea. That gesture was so thoughtful and reminded me of flight attendants who have very serious safety jobs but are also warm and attentive. At the other office, I really appreciated Jackie, who was very helpful with scheduling. Carol, who did the CT scan of my sinuses, was unbelievably compassionate and managed to calm me down without even realizing it just by her presence. One of the highlights of this practice is the exceptional approach to informed consent. The informed consent for the CT scan was the best I've seen, comparing the radiation exposure from the scan to the amount one gets in everyday life. This visual and relatable comparison is fantastic. As a law professor specializing in the ethics of informed consent and decision-making, I found this example to be excellent--on par with the LASIK procedure and research studies I've seen at UCSF, where the attention to informed consent is exceptional. There were a few imperfections in the medical care that I want to highlight. Communication with the doctor is through a medical assistant rather than directly, which isn't ideal. Additionally, I noticed some inconsistencies in advice, such as whether to start antibiotics right away or delay for a month until my next appointment. Another imperfection, which seems somewhat typical of practices not affiliated with academic hospitals, was a slight unfamiliarity with some research questions. For example, I had asked whether sinusitis is associated with other risks, such as cardiac risk or systemic inflammation. The doctor confidently said there hadn't been any studies on the topic, but I later found out that studies have been conducted. To be fair, I can't speak to the quality of those studies since I'm just a law school professor who studies studies, not a doctor or medical school professor! Despite these imperfections, I really appreciated that Dr. Kangelaris didn't push surgery, even though that's obviously a profitable option. Instead, he took a thoughtful, non-surgical approach by first suggesting a CT scan to assess the situation and then doing a culture to identify the best antibiotics, even mentioning that a longer course of antibiotics might be necessary. The office itself is beautiful, clean, and conveniently located, though parking at both locations is on the expensive side. Overall, this is an excellent practice with warm, attentive staff and a thoughtful, patient-centered approach to care. Highly recommend!

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    Portrait of Dr. Gerald Kangelaris.

    Gerald T Kangelaris, MD

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    Katherine C Yung, M.D

    Katherine C Yung, M.D

    4.6(51 reviews)
    1.3 miPacific Heights

    I had voice feminization surgery (modified Wendler glottoplasty) with Dr. Yung on February 26th,…read more2025. My entire experience was stellar, from start to finish. I've dealt with surgeon offices before and can say that Dr. Yung's office was the best of the bunch as far as responsiveness and patience I had so many questions and I concerns about the process but the office staff answered all of them, carefully reading my emails and answering everything in an exceptionally timely matter. Dr. Yung herself had very good bedside manner. She listened to me, answered questions and, when I was about to go under for the surgery, she comforted me by telling me that I was safe. Further, when I was at my first follow-up, I cried from relief that everything was healing well and they turned off the lights and gave me a weighted blanket to help me calm down. The results are amazing. There's still a lot of work to be done but it's all on my side as far as being confident in using the voice that the surgery has made available to me. I've shared my results with other people who have given rave reviews and several of them are planning to consult with Dr. Yung as well. I will always recommend Dr. Yung and her staff.

    Dr. Yung was absolutely professional and helped me reach the exact goals I was hoping for. She has…read moreamazing bedside manners--kind, patient, and attentive--and her entire team was very communicative throughout the process. They reassured me at every stage of my recovery, which gave me so much peace of mind. The price point is excellent, and what stood out most was how focused they are on patient safety and delivering outstanding clinical outcomes. I truly felt cared for from start to finish. My results came out exactly as I envisioned, and I couldn't be happier. I highly recommend Dr. Yung to anyone looking for a skilled, compassionate, and trustworthy provider.

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    Katherine C Yung, M.D
    Katherine C Yung, M.D - Dr. Katherine C. Yung

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    Katherine C Yung, M.D - Inside 450 Sutter St

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    Inside 450 Sutter St

    San Francisco Ear Nose & Throat Medical Group - We are vaccinated, and a Covid cautious office, so our patients can feel safe and secure!

    San Francisco Ear Nose & Throat Medical Group

    4.0(81 reviews)
    2.7 miPresidio Heights

    Every experience I've had here has been amazing! Dr. Erickson is the best and so good at helping…read moreyou understand what is going on and why they are choosing the treatments they choose! Always quick and easy check in experience!10/10 experience every time, cant recommend enough!!

    Absolutely unacceptable experience -- I would never recommend this practice…read more On Monday, June 2, we brought our newborn to SF Ear Nose & Throat Medical Group for a tongue tie procedure. We were told by the doctor that if we had any concerns post-procedure, he could see us right away for a follow-up. By Friday, June 6, our lactation consultant expressed serious doubts about the effectiveness of the procedure and urged us to follow up with the doctor immediately. We called the office expecting some level of urgency and basic follow-through. Instead, we were told the earliest available appointment would be August 6 -- two full months later. This was completely contrary to what the doctor had promised. When we pushed for an earlier date, we were met with cold indifference and told it was "impossible." Unable to wait, went to a different ENT specialist who performed a laser procedure. That doctor was shocked that the original clinic refused to see us for a simple follow-up consultation just days after the procedure. The lack of professionalism and basic responsiveness at SF Ear Nose & Throat Medical Group was disappointing. We deeply regret choosing this practice and would strongly caution other parents to look elsewhere.

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    San Francisco Ear Nose & Throat Medical Group - "Visit instructions" with no mention of procedures, late fees, or parking.

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    "Visit instructions" with no mention of procedures, late fees, or parking.

    Clifford Chew, MD - Pacific ENT - earnosethroat - Updated August 2026

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