They have done work for me a couple of times and the work was great and affordable, but I never…read moreposted a review. Today I ran out of gas and one of the employees stoped in the work van helped me get my car off the road fairly quickly and I was completely thankful. When people care enough to help they care enough to make sure your service is done honestly. Highly recommend.

Chad at Frost & Kretsch did a great job. Very skilled and very professional. We have worked with…read moreFrost & Kretsch for many years.

We had water backing up into our drains and initially had a different company come out but after…read morespending hundreds of dollars they recommended a hydro jetting process which would have been another $1800. We contacted LPS and they came out and fixed the problem that the first company could have done but were too lazy. Would highly recommend as they are honest and thorough at a reasonable price and they also clean up after they are finished which the other company did not do. Very satisfied and would use again and refer to all of my family and friends!

We redid our kitchen and needed some plumbing done. Evan came out and was very friendly,…read moreprofessional and honest with his assessment. He kept us informed throughout the job and we were very satisfied with his work! Great prices too!

Got a new water heater and install. They do a really good job and pricing seems on point. They were…read morevery fast and responsive. The guy who came to quote and do the work seemed very knowledgeable.

Hot water heater went out at 8:00 p.m. Wednesday and this company had the new one installed by…read more11:00 a.m. Thursday! Ivan was my install technician and delivered a professional experience start to finish explaining what he was going to do and cleaning up after. Even though he replaced three valves upstream of the heater, they kept to their quoted price which was very competitive. I chose this company based on reviews and neighbor recommendations and I'm not disappointed.

Had them out through the utility service plan for a maintaince furnace check. Very well pleased and…read morevery thorough. Will use them again for my ac in a month or so.

I called them due to the A/C not working. The technician showed up on time. He ran his diagnostics…read moreand told me the compressor was damaged as well as an obstruction in the coolant line. He said the difference between fixing it and a new unit would differ by only $1000. He had his salesmen come out and run the estimate. My wife and I told them we would sleep on it. In the meantime, we had another independent technician come out. He pointed out that Great Dane took my capacitor on the A/C unit. He replaced the missing capacitor and could not find an issue with the unit. It is running fine. Our house is maintaining its temp. The 2 service calls cost me as follows -Great Dane $129, and the independent technician $185. the second opinion saved me what would have been a repair of $6k or a suggested new unit of 8K. I am Glad i called for a second opinion. I also had asked twice for a breakdown of the suggested repair, i still haven't received it. The only quote given to me was for the new unit. They are only looking out for themselves, be careful.

I had big issue With a google nest thermostat not working . So I was out of cool air for a few…read moredays . When I called to get a person to come out " thank you David " he got my old nest back on and working so now my home is cool . I'm glad they could come out and I didn't have to wait long at all Cost was very affordable for me for services rendered . If I need any future help with my heating and cooling needs I'll definitely give Tony's a call .

$300 for a weekend visit to check out our furnace that completely quit on us. Needed a new part…read morethat we were told the tech would check on and get back to us. Well, he never got back to us, and when we called him, we were told he would check and get back to us. Never happened. Called the main office this morning, only to learn the part was not available and had to be ordered and wouldn't be in until tomorrow. The most horrible customer service I've ever experienced. But hey, they got $300.00 for basically NOTHING.

Beware of this company they charged me double the price for a job.I had a part replaced on my air…read moreunit that cost 10-30 dollars.I was charged $650.My air went out on one of the hot days because live in a colonial style house it was extremely hot.I spoke with several other companys the job is under $300.Meanwhile I've tried to reach out to a manager several times and can't get a resoonse.

I had a horrible experience with Comfort Zone Healing and Cooling. Their customer service is awful…read moreand Denise is the rudest front person I've ever dealt with. She wanted payment upfront without telling what the problem was and doesn know how to treat customers. I wouldn't do business with this company and wouldn't recommend any of my friends or colleagues either after my interaction and lack of customer service with Denise.

There should a be a 6th star! The owner Chris was very responsive to my questions. His…read morecommunication, level of detail is very genuine. His company, A & C offered a competitive quote...they were not the lowest price, but as it stands, that is only part of my decision when deciding to secure service. I considered the reviews on Yelp, Google, Facebook, etc. and I sought advice from my community. My conversation with Chris sold me, and my gut said, A & C was the right decision. I received a text message letting me know when his crew was dispatched to us and gave us the progress on the repair. His crew, Chris and Mckinley were courteous, explained what they would be doing, were quick to install my 4 inch chimney liner and cleaned up afterward. When they were finished, they showed me the completed work and answered any questions I had. Good men all! Today, I received a follow-up this morning to see how the install went for me...a great touch. A & C has secured our future business!

I'm writing this review so no one can call this company, bad experience ever. My furnace wasn't…read moreblowing no air at all making noises , they send this guy did not know what he was doing telling me I need a new furnace. He was just doing the talking instead of doing the work. called a different company telling me I need a new blower. Changed it and my furnace is working perfect. I have Consumer Energy program, but I ended up paying extra because somebody didn't know what they were doing. not professional at all. keep telling the guy my furnace is not blowing this is not normal. Ohhh its fine this is normal ‍‍ i called the owner telling me i I should've called for second opinion , which is so stupid because u send the professional why would I call you again to send me another not experience guy for a second opinion , called the other company right away they said its the blower omg do yourself a favor and don't call A&C

Service was prompt and efficient. Bryan did a great job explaining to us what was wrong and what…read moreneeded to be fixed. We will most definitely use Waterworks again!

Called for drain cleaning. Professional, knowledgeable, and fair pricing. I would hire them again.read more

Excellent customer service, great timing and overall good business a/c back working !read more

This is not to be confused with Comfort ZONE, which is also in Royal Oak - this is Comfort ZONES…read moreHeating & Air Conditioning. I made a Yelp page for them since the other business already has an established Yelp page. Last Tuesday, I noticed my hot water heater making odd noises, after I took a bath that night. I went to look and sure enough, there was about a half-inch of water on the floor. Last year I experienced a massive house flood, so I definitely didn't want that to happen again. I have an Appliance Plan with Consumers Energy so I called them, and they outsourced it to Comfort Zone. Comfort Zone showed up at my house the next morning, diagnosed the problem (water landing on top of the flame, apparently), and were able to install a new water heater the same day, which was great. The cost was $1470, which sounds like a lot but Lowe's was quoting me $1650+ that same day, too. The reason for the three stars is that they aren't great at answering the phone. The next day after the water heater installation, one of my sinks was operating at about 60-70% of its former water stream, so they said they'd send someone down to look at it (this was Thursday). By 4-5pm Thursday I hadn't heard back from them and no one had shown up, I left them a voicemail to say Friday would be fine. I called again Friday morning and got voicemail again; I said that 3:30pm would be the latest I could have someone over on Friday. Sure enough, at like 3:25pm one of the techs, Cory, did show up, and was able to fix the problem ... but there was no communication from either him or Denise, the receptionist (and possibly owner?), about this. That being said, I'd still use them again because they were able to quickly diagnose the problem + install a new water heater on the same day, so I didn't have to stay somewhere else overnight, since I had to turn off the water to my entire house.