I had a fantastic experience at Jiffy Lube! The team was incredibly fast, friendly and…read moreknowledgeable. A special shout out to Ketrie, who went above and beyond to make the whole process, smooth and stress-free, great customer service and highly professional. I will definitely be returning!

The team at the cranberry twp jiffy lube went above and beyond for me. My brakes were dangerously…read morebad and they fixed them. All while showing concern for my safety! Whoever the boss is should be proud and give these guys a bonus!!!!!! Customer for life!

I bought windshield wipers online thinking I could replace them myself. I ran into a little hiccup…read moreand needed some help. I called two auto parts store explaining my issue. Since I didn't purchase the wipers from them, they were going to charge me. I have arthritis in my fingers and I sometimes can't handle things that require dexterity . I took a chance and I called Meineke. I spoke with a lovely man named Tony. He told me to bring it over and they would do it for free. When I arrived, Tony was there, and he sent out Shane and Dylan to help. Within 10 minutes they finished and I was on my way. Thank you, Meineke. I realize I purchased my wipers online and charging wasn't out of the question but doing it to help me for free was wonderful. This was over and above. Very appreciated. My advice - take your car to Meineke.

This place tried ripping off my Facebook friends grand daughter tryied telling her that her…read morecar needed all kind of work told her that they would take the car from her hands for only a few thousands dollars she was a college student . How Horrible to do business Like this stay clear of this place

We have gone to this location for various products/services. The service we have received has been…read moredependable and honest. No BS. It is usually busy and there is sometimes a wait for service, but not unusual for this type of business. Availability of appointments is reasonable. I've booked online, and though I had a tech issue so they didn't get my appointment for 10am this morning, they took care of my issue early and I was all set and on the road before the scheduled time. I've noticed that they will notify me about potential issues and make recommendations without aggressively trying to sell me on additional services/products which I really appreciate.

I had a very frustrating experience at NTB. My appointment was scheduled for 10:00 AM, but when I…read morearrived to drop off my car, I was told that my tires wouldn't even be delivered until 1:00 PM. If the tires weren't available when my appointment was scheduled, I would have appreciated a phone call beforehand so I could adjust my plans instead of making an unnecessary trip. I was then told my vehicle would be ready around 4:00 PM. When I tried to discuss pricing while I was there, the employee said she would handle it later rather than reviewing it with me at that time. At 3:00 PM, I called to check on the status of my vehicle. I provided my name and vehicle model and was told it would be ready in about 45 minutes. Based on that information, I arrived at 4:00 PM, only to be told that I had been mixed up with another customer and that my car would actually take at least another 45 minutes. The delays were frustrating, but what really bothered me was the poor communication throughout the day. No one notified me that my tires hadn't arrived before my appointment, and I received inaccurate information when I called to check on my vehicle's progress. Overall, the experience felt disorganized, and I was left feeling that my time was not respected. I expect much better communication and customer service when I schedule an appointment.

I called to book an appointment and they apparently introduced a new, off shore scheduling service…read more They said they had availability and booked us for 3PM. We showed up at 2PM to drop off our vehicle and they said they couldn't take us. They explained that whoever scheduled the appointment from the off shore scheduling service didn't look at their availability. So we wasted our time diving there and then back home. Booked an appointment with another service provider.

I was quoted $204 for mounting and balancing tires I had already bought and doing an alignment…read more When I got there it was $350. They misquoted me by $70 on services and added $80 in additional fees that should have been included in their quote. They did not provide me with the detailed analysis of the alignment and when requested the tech wasn't there and said it would be emailed -- I have not received it (it has only been a couple of hours). The tech pulled in as I was getting in my car and it was then I found out that they didn't do the full alignment because the back end bolt wouldn't come off easily enough. The printer doesn't work so they couldn't give me a print out. They should have 1) called me when they realized their quote was wrong so I could go elsewhere (I had a $200 quote from elsewhere) and 2) they should have let me know there was a problem in doing the alignment. We called to request a refund, but were told that has to come from corporate. So we called corporate and were disconnected. When calling back they did not answer their phone and we had to leave a message. As of now there is no response. I am disappointed in the additional $150 I had to pay and feel that I am due $100 since I could have had it done for less than $250 elsewhere. I am asking that they will do a free full alignment with print out of results once I get the back end unfrozen. I cannot get Cranberry Township store nor corporate to answer my concerns -- we were disconnected and no one has called us back.

Came in late in the day close to closing time to get an old tire put on after I had popped one…read more The techs did it without hesitation. Highly recommend these guys!

Came in desperate for a repair on my 2013 sedan after a different business stripped my drain plug…read morewhen I had come in for an oil change. Unfortunately they no longer manufactured the replacement I needed; yet instead of charging me $1400 for a more extensive repair, I overheard them (Derek, I think?) calling around many local businesses to find a part that would work. They were able to do that and change my oil for a grand total of just $120-- WAY less than I had feared. This was all accomplished in a very short timeframe (90 minutes?), too. I'm very grateful for their help!

Our family minivan suddenly seemed like it was dying, sputtering between gears. Two weeks before…read moreour family vacation planning to drive four kids and 2 dogs 9 hours to the beach, we were in tough spot. Our normal shop said it sounded like like the transmission and recommended we take it to Dan's based on their expertise. On extremely short notice, they squeezed us in same day, diagnosed the issue correctly and completely repaired the van. One coil, 6 plugs, 5 boots and an oil change later and it runs like a dream. It's pretty rare these days to find such honest, quality and fairly priced service and so glad this local shop is part of our Cranberry Township community. I'd highly recommend Tommy and his team of experts to anyone. They are absolutely fantastic.

Horrible rip off station for inspection. 1500.00 for work that DID NOT NEED DONE !!! Verified by…read moreanother inspection station . Don't Go , Stay AwY from Tommy . Acts like he's your friend and then sticks it to you for fake or unneeded repairs , you have been warned .!

I was driving and had a piece of metal that went into the side of my tire, which was making my tire…read moreleak air very fast. I went to Monroe tire along with Firestone tire in Cranberry Township and neither of them would come out and take a look or help me in the situation and it couldn't wait until the next day. I had a spare tire and they wouldn't even put it on. I went over to Goodyear tire and they didn't hesitate to help even when they had a lot of cars that they were working on currently.

Not normally a fan of getting the oil changed but Joel was extremely helpful and kind. Made the…read morewait much more enjoyable! Great job!

Have been bringing my BMW 328i to Goodyear for years to help with alignment, inspections, and brake…read moreservice -- first at the downtown location and then driving out to the Cranberry location when the downtown location closed. This is due to my trust in Harry. He has always been a great communicator in terms of my services and met the timelines he has set -- providing honest and trustworthy advice as it relates to my car.

I highly recommend Goodyear auto service. I went to Monroe along with Firestone. Both would not…read moreeven take a look and help me when I sidewall of my which was leaking did not hesitate to be able to help fix my even with it being later in the day and then working on a ton of vehicles Great customer service goes a long way!