Costco is chain retail store that sells electronics (televisions, computers, and appliances), home…read moregoods (office products, bedding, kitchenwares, and home improvement supplies), clothing, groceries, cleaning products, beauty products, For several years, I have shopped in this store. Many products are sold in a large size and would be more appropriate for restaurant owners to buy, but many other products are a perfect size for my household of two people. The quality of the products is very high, and the prices are usually lower than what I have seen at competing retailers. I like this Costco's meats, fishes, fruits, vegetables, cereals, canned sodas, laundry detergent, dish detergent, contact solution, toilet paper, paper towels, dog treats, dog pads, etcetera. During my most recent visit, I stocked up on groceries. At the cash register, two employees politely and accurately served me, scanning my merchandise, unloading and reloading my shopping cart, and processing my payment.

Food Court Needs Attention!…read more The Good: The pizza has definitely improved, especially the whole pepperoni pizza. It used to be dry, and the cheese did not taste very good. Now, the cheese tastes much better, and the overall quality has improved. Thank you! Needs Improvement: 1. Customer Service Customer service is very hit or miss. Some employees are excellent, while others are not. Please keep the service more consistent. I recently encountered an employee who was extremely rude and disrespectful. After a few interactions with customers, she ran back to the back, leaving me and other customers confused. She was not wearing a name tag (please require all employees to wear name tags), so I had to take a picture because I did not know her name. 2. The Legendary Hot Dog Combo The hot dog combo is the main reason, and honestly the first reason I purchased an Executive Membership at Costco, and I'm sure many other members feel the same way. I am not sure about other Costco locations, but I feel the quality of the hot dog combo has been declining at this location. I have seen employees handle hot dogs without maintaining proper glove hygiene countless times, especially during busy hours. For example, they would clean tables or handle cups, boxes, trays, or other items, then immediately use the same gloves to grab a hot dog and place it into the bun without changing their gloves. On one occasion, I and several other customers even witnessed a hot dog fall onto the table, almost drop on the floor. An employee picked it up and placed it into a bun. That was very disturbing to see. There were several hot dogs prepared at the time, so none of us knew who would receive the one that had fallen. The employee involved (a different one) was also not wearing a name tag. I understand that the food court gets very busy, but please take the time to follow proper food safety practices. Most customers would rather wait a little longer for clean, safe food than receive it quickly if there is a risk of contamination. 3. The Soda The fountain soda has also become noticeably weaker. I'm not sure whether the syrup-to-water ratio has changed or if there is another issue with the machine, but it no longer tastes like soda - it tastes mostly like water. Final Thoughts I understand that the $1.50 hot dog and soda combo may not generate much profit and may even operate at a loss. However, it has become a Costco tradition and one of the company's most iconic products. It is a major reason many people, including me, choose to shop at Costco. In that sense, the combo is an incredibly smart marketing strategy. Even if the item itself is not highly profitable, it brings customers into the warehouse, where they end up purchasing many other products (membership fee as well). Please continue to protect the quality of this iconic offering by maintaining high food safety standards and providing consistent customer service. Thank you.

We have gone to this location for various products/services. The service we have received has been…read moredependable and honest. No BS. It is usually busy and there is sometimes a wait for service, but not unusual for this type of business. Availability of appointments is reasonable. I've booked online, and though I had a tech issue so they didn't get my appointment for 10am this morning, they took care of my issue early and I was all set and on the road before the scheduled time. I've noticed that they will notify me about potential issues and make recommendations without aggressively trying to sell me on additional services/products which I really appreciate.

I had a very frustrating experience at NTB. My appointment was scheduled for 10:00 AM, but when I…read morearrived to drop off my car, I was told that my tires wouldn't even be delivered until 1:00 PM. If the tires weren't available when my appointment was scheduled, I would have appreciated a phone call beforehand so I could adjust my plans instead of making an unnecessary trip. I was then told my vehicle would be ready around 4:00 PM. When I tried to discuss pricing while I was there, the employee said she would handle it later rather than reviewing it with me at that time. At 3:00 PM, I called to check on the status of my vehicle. I provided my name and vehicle model and was told it would be ready in about 45 minutes. Based on that information, I arrived at 4:00 PM, only to be told that I had been mixed up with another customer and that my car would actually take at least another 45 minutes. The delays were frustrating, but what really bothered me was the poor communication throughout the day. No one notified me that my tires hadn't arrived before my appointment, and I received inaccurate information when I called to check on my vehicle's progress. Overall, the experience felt disorganized, and I was left feeling that my time was not respected. I expect much better communication and customer service when I schedule an appointment.

Highly recommended to take your auto repairs to Hartman's. They are stand-up folks with reasonable…read moreprices that stand behind their work. You won't be disappointed.

Never disappointed. Replacing parts like brakes is not cheap, but the pads they replaced are better…read morethan the OEM parts. Have been a customer since moving to Cranberry after a friend gave me his endorsement. Hartman's makes appointments and never keeps me waiting long for an oil change and tire rotation. Highly recommend.

Came in late in the day close to closing time to get an old tire put on after I had popped one…read more The techs did it without hesitation. Highly recommend these guys!

Came in desperate for a repair on my 2013 sedan after a different business stripped my drain plug…read morewhen I had come in for an oil change. Unfortunately they no longer manufactured the replacement I needed; yet instead of charging me $1400 for a more extensive repair, I overheard them (Derek, I think?) calling around many local businesses to find a part that would work. They were able to do that and change my oil for a grand total of just $120-- WAY less than I had feared. This was all accomplished in a very short timeframe (90 minutes?), too. I'm very grateful for their help!

I highly recommend this Monro location for inspections, tires, mufflers and other services. Most…read moreof all I recommend them for customer service. It's easy to make an appointment on line or by phone. They call you with updates and then again when work is done. If there are discounts available they'll make sure you get them. Anthony, the manager is a pleasure to do business with.

I called to book an appointment and they apparently introduced a new, off shore scheduling service…read more They said they had availability and booked us for 3PM. We showed up at 2PM to drop off our vehicle and they said they couldn't take us. They explained that whoever scheduled the appointment from the off shore scheduling service didn't look at their availability. So we wasted our time diving there and then back home. Booked an appointment with another service provider.

Only needed an inspection done. They got me in quick and it was fast. Alyssa was great! She was…read morevery organized and communicated well.

I was driving and had a piece of metal that went into the side of my tire, which was making my tire…read moreleak air very fast. I went to Monroe tire along with Firestone tire in Cranberry Township and neither of them would come out and take a look or help me in the situation and it couldn't wait until the next day. I had a spare tire and they wouldn't even put it on. I went over to Goodyear tire and they didn't hesitate to help even when they had a lot of cars that they were working on currently.

I highly recommend Goodyear auto service. I went to Monroe along with Firestone. Both would not…read moreeven take a look and help me when I sidewall of my which was leaking did not hesitate to be able to help fix my even with it being later in the day and then working on a ton of vehicles Great customer service goes a long way!

Have been bringing my BMW 328i to Goodyear for years to help with alignment, inspections, and brake…read moreservice -- first at the downtown location and then driving out to the Cranberry location when the downtown location closed. This is due to my trust in Harry. He has always been a great communicator in terms of my services and met the timelines he has set -- providing honest and trustworthy advice as it relates to my car.

The night before an 8 hour trip home, our power steering started to whine. Concerned about making…read morethe long drive, I reached out to CLJ Mobile Automotive Services for assistance. WOW! Steve was fantastic!!! He happened to be in another location, but he took the time to walk me through what needed to be done. He made himself available when I called back with more questions. My family and I were able to get what the car needed and we got home safely. If I lived in the area, then I'd definitely use Steve for my automotive needs. I highly recommend him!!!!

I have been long overdue to for an oil change due to a hectic work schedule. It has always been a…read morehassle trying to coordinate with auto body shops and needing to leave my car for an extended period of time. I was recommended to contact CLJ due to its convenience and great customer service. Steve arrived promptly, was personable, friendly and most importantly did fantastic work. I've never been to an auto body that asked me, "what time works for you". CLJ worked to make sure it was a convenient time for me. If you are looking for convenience, efficiency, quality, and honest pricing, give them a call, you won't regret it. I will be recommending to family and friends!

I bought windshield wipers online thinking I could replace them myself. I ran into a little hiccup…read moreand needed some help. I called two auto parts store explaining my issue. Since I didn't purchase the wipers from them, they were going to charge me. I have arthritis in my fingers and I sometimes can't handle things that require dexterity . I took a chance and I called Meineke. I spoke with a lovely man named Tony. He told me to bring it over and they would do it for free. When I arrived, Tony was there, and he sent out Shane and Dylan to help. Within 10 minutes they finished and I was on my way. Thank you, Meineke. I realize I purchased my wipers online and charging wasn't out of the question but doing it to help me for free was wonderful. This was over and above. Very appreciated. My advice - take your car to Meineke.

This place tried ripping off my Facebook friends grand daughter tryied telling her that her…read morecar needed all kind of work told her that they would take the car from her hands for only a few thousands dollars she was a college student . How Horrible to do business Like this stay clear of this place

The gentlemen that work here are just that. I requested a price quote on tires a few months back…read morebut wasn't ready to get them at the time. When I called them to make an appointment, although the price increased, they still charged me the original quoted price. They didn't have to do it but they did and I'm truly grateful. I was in and out, back on the road in what seemed like minutes with new tires. To add, their prices bear out everyone else I called. It's the kindness of these guys that will bring me back.

Brought 2 of our vehicles here to have the tires swapped. A few minutes after arriving they told us…read morethey couldn't swap them because they were all wheel drive vehicles and tires were different sizes (going from an acadia to explorer). My husband and I have both worked in the auto industry do we already the tire sizes were able to be swapped, and for that matter both our vehicles are front wheel drive! My husband asked to see the vehicles while they were in the air (to double check), and sure enough FWD. He asked the girl who checked us in if she could just let tech know to double check before they give customers wrong info. She pulled the tech aside and told us tell him yourself, so my husband did. Tech had nothing to say except "ok" and gave him a dirty look. There was no "hey we were wrong we apologize"... just nothing. When cars were done my husband tried to tell the tech have a good day and he walked away and didnt even acknowledge him. We came here because ive been a customer in the past and never had an issue. 1. Not having the knowledge to know the difference between AWD and FWD - not good if youre in the vehicle repair business. 2. Not offering any kind of apology when it was YOUR mistake, just bad manners. 3. Walking away and not acknowledging a customer who was polite but pointed out your mistake and told you that you were wrong - unprofessional. We wont be back.