I highly recommend Closets by Design. From the designer/sales Alison to the installer, everyone…read moreprovided exceptional customer service, non-pressure sales, friendly, amazing service. Alison captured everything we needed in our closet for our new house and then some! I'm beyond excited! They did and amazing job and made the experience super easy.

Highly recommend the company, they did a beautiful job transforming our master bedroom closet. My…read moredesigner was very knowledgeable and really helped assess what our needs were athey had the beat prices by a mile. Installation was super fast, the team showed up on time at 8:30 and were done by 11:30. They didn't leave any mess behind and I was able to put our clothes in immediately. UPDATE: We also had our pantry done and got rid of a crummy wire rack that made everything difficult to access and items constantly topple over.

Family owned Polite…read moreFriendly Helpful Educational Willing to answer lots of questions No high pressure sales

I will give store a 0 raising when I went in and I told the girl that I was only looking for…read morethe material she had someone come out and measure for us and he measured everything and gave us a bill of $12,000 when I went back and told I didn't need his installation and they were charging too much. The bill went down to 3000. I bought a quarter corner around and it was too short by the person their professional measurement measuring Person and they refuse to take it back because it was measured incorrectly.mayfield Hts store

Living close to Permanent Floors Carpet One, and in need of new bedroom carpet, I thought I would…read morecheck them out. My experience was unorthodox but really enjoyable. I stopped in and worked with Shelly who seems to take care of nearly everything at the store. She was helpful, providing me with a lot of information and encouraging me to take samples home with me to see how they'd look in the rooms. I came back a few days later and placed my order. Shelly was not in at the time but called me the very next morning to process the order. When I wasn't able to speak because I was in a meeting, she texted with me to ensure that the order was placed ASAP. I ordered the carpet on a Friday and it was installed the following Wednesday. The installer was professional and patient, answering my millions of questions. I would definitely recommend Permanent Floors Carpet One and would purchase from them again without hesitation!

I work in a small home office and we needed the first floor of our carpet replaced before a big out…read moreof town client was due to visit and this work needed to be done very quickly. All was well at first. They came out right away and quoted me at $2500 and ensured that if I placed the order now they would have plenty of time to receive and install the carpet before our big visit. Once I agreed and they charged my card the down payment, I get a phone call almost a week later telling me that their distributor mis-quoted and that the new price is $3300. I was upset because I felt like this was a bait and switch since they knew I was in a bind, plus I didn't see how it was our fault that they didn't get their numbers correct. If our business misquoted our clients you better believe we would be eating that cost. However, we eventually negotiated to split the increase and he ensured me that all was well with our deadline. Two days before they are scheduled to install, four days before my deadline, they tell me that they can't get the carpet in time even though UPS offers NDA and Saturday delivery. They threw their distributor under the bus yet refused to let me contact them to see if I could get the carpet shipped direct through our UPS account. They were completely unwilling to work with me on installing another day and gave me no other options. I could tell that they didn't want to do the work due to their previous mistakes making the job less profitable for them. I understand that to a point, but as a I now have to explain to my boss why the carpet is not being replaced it's my ass on the line. Bottom Line: Shady business practices that will leave you in the lurch.

BIG warehouse with lots of selections. We went on a Saturday morning and someone helped us right…read moreaway. They walked us throughout the whole warehouse to show the different countertop options. You get to choose the exact slab you want in your home! We LOVED knowing exactly how the countertop will look. We purchased these within a half hour of being there. The workers (in store and the ones that came to our house) were all very nice and answered all our questions. The countertops were installed about two weeks after visiting the store. Highly recommend!!!!!

They have completed multiple projects for us, including my own kitchen. Very pleased with their…read moreproducts and craftsmanship when installing.

Sara was a pleasure to work with. She helped me select beautiful tile for our bathroom remodel!read more

Our contractor recommended buying tile for our master bathroom remodel here. We purchase our tile…read moreand the contractor took a long time to complete the remodel. The tile shop would not take back the unopened box of tile. I like to support small business but never again this one. I will never shop here again Look at google reviews I am not the only one with this opinion

STAY AWAY FROM THIS COMPANY! I bought tile, cabinets, and…read morecountertops for my kitchen. The tile arrived with a black barcode stamped on it. It took my installer a day of work to run each piece of tile with acetone to get off the marking. The countertop was installed 1" off, and the oven didn't fit, they had to come back to fix it. Then when they came back to fox their mistake, they uninstalled the plumbing in the sink while they were fixing it, but they didn't hook it back up. The cabinets arrived missing pieces, and two cabinets arrived damaged. The replacement cabinets arrived a whole month later, delaying the whole project. One of them came without a drawer, and the other came with one side not painted. I'm still waiting on the missing cabinet pieces. I asked for 5% off the countertops and cabinets because of the added time, the contractor/installer having more work and having to make extra trips to finish, and they wouldn't give it to me. Additionally, after spending $20k on cabinets, I've had a drawer break and multiple chips one year after using the kitchen. Additionally, the countertop that was ordered through ProSource was installed with the countertop company. They were supposed to install the sink after placing the countertop. The stuff fell out after a few months of use.

Bill Walters and Bill Cummings have been great to work with on our needs. Nothing says trust in the…read moreproducts, such as lighting them on fire and pouring acetone on them to show how durable they are in extreme conditions.

Do not recommend. Offered only most expensive Hunter blinds. Did not inform blinds attract insects…read morein folds of blinds. When I called to ask for assistance with removing and reinstalling blinds for new window instillation they never returned my calls after leaving phone and text messages. There are many other businesses in the area who provide great Customer Service and do not take advantage of Customers - gouging price and lack of informing Customer of cons is product. Only concerned about quarter sales quotas. Very disappointing. I thought I was working with an honest and ethical company.

This is a top notch operation. Unlike the other options out there, these folks made this process…read moresimple and enjoyable. The competitors were overwhelming us with endless catalogs and samples, while Matt and Jen LISTENED to what we were looking for and provided a good recommendation. From there, we simply chose colors and features, and had beautiful new blinds up a week later. Installation was non-invasive, and the technician (Todd) is highly skilled and has a great personality. Save yourself time from shopping around go right to the source for great product, service, installation, and even the best price at the end. Thanks, Gotcha Covered of Avon - we are so happy to have amazing and attractive new blinds at our home!

Had my granite installed by this company. last year and I would never recommend them to anyone…read moreelse. Once they installed and left, I started to look closely at the counters and noticed what looked to me like a large scratch. I immediately called them, and I mean immediately. They had been gone perhaps 10 minutes. I was yelled at over the phone that I didn't know what I was talking about...that those are natural fissures. I was also told I didn't understand that this thing came out of the side of a mountain and it would have natural inconsistencies. Well to me it didn't look like a natural occurrence...but they never addressed it with me. Extremely dismissive when I called, and nobody ever came to look at it even though they promised they would. Sight unseen they called it a fissure. Does it look like a fissure? I don't know...to ME it looks like a long scratch. But nobody ever came to inspect it. I'm actually writing this review now as I have had plenty of time to cool off and write with honestly and not let my anger fully invade my writing. Feel like I was treated very unprofessionally. What company argues with a client over the phone like that? Very rude.

Several people recommended Skok Industries (they go by The Cabinet Center as well). They were…read moreincredible. Provided insight on stone selection, the expectations set around the process were spot on, their price beat 3 other fabricators, AND.... the installation is amazing. They were clean, courteous, and extremely detail oriented. We are thrilled and would recommend them to anyone.