I went to Moki Sauna in Somerville this winter and last winter. It is my Platonic Ideal of a…read morewood-fired sauna with cold plunge. Friendly, helpful staff. Terrific heat. You can do one-hour or two-hour sessions, depending on how much time you can spare. Both are outstanding. Vibe is great, clientele tends to be friendly but not overbearing. The Somerville location closed this week and I can't wait until they come back again next year.

Moki Sauna is such a cool, unique experience in South Boston. It's clean, relaxing, and…read morethoughtfully designed. It feels like a little escape from the city! The saunas themselves get to a great temperature, and the whole experience left me feeling refreshed and recharged. Definitely a great spot if you're looking to unwind or try something different!

Wonderful visit! Comfortable and relaxing lounge with great food and beverages. I love that you…read morecan hang out in your robe. I had the salt and warm honey body scrub treatment with Natalie. She was positively wonderful!!! She made me feel so comfortable and pampered. The treatment left my skin soft as a baby's bottom. My only suggestion to the spa would be to have some sort of quiet policy in the sauna and steam areas (as well as lounge?) . It can be a bit disruptive to other clients' peace and relaxation to have women chatting loudly in sauna and steam rooms (and even squealing in the cold plunge.) They kind of took over the space a bit. Still, it would not stop me from coming back. Hopefully next time, visitors will be a bit more considerate. Lovely place!

Amazing experience at Kelo Spa! I wish you guys can open same place in LA!!!…read more Very clean, friendly and professional! 3 hours in paradise

I am really glad I came here! I have tried infrared saunas in the past, but the ones where it is…read morelike a cedar dry sauna with the light panels inside. This is a different kind. This kind is the far infrared chamber where you lie down. It was nice! They are really generous with providing a layer of clean, fresh towels covering the entire bed and pillow. I wasn't sure if it would be too hot. It turns out it was so relaxing I fell asleep in like 10 minutes!! I think since my head was out of the chamber, the heat was tolerable and I woke up drenched in sweat!! I had that buzzy endorphin feel after working out! David and his mother who run it are really nice, helpful and passionate about what they do. David was able to explain the whole process and how the far infrared sauna works. They both were really kind and happily took the my time answering questions. It was not packed, but they were steadily busy when I went. I fall asleep really easily so I did not have any issue with background noise, but for folks who are light sleepers you might want to bring ear plugs, but they also provide them for you if you forgot to bring them. I didn't need them. In the front they also sell crystals, drinks to hydrate, gifts and other fun stuff. Thank you!

The best!!! Called on a Friday to make a reservation to try the infrared sauna on Saturday. Whoever…read morepicked up the phone helped me with all my question and concerns. The next day I went to finally try the sauna, which I was very excited about since pretty much all saunas at gym locations were off limits due to covid, which not only do they clean the rooms, but they also place fresh new towels even if you don't use them, they also sanitize everything, so you don't have to worry about covid at this place. When I got there I was greeted by the man behind the desk (didn't get his name) and not only was he nice, but also very professional. Once it was time to go to the room he explained to me how it works and they gave me extra time since it was my first to get relaxed and understand the heating controls. Once the session was over I was asked how I felt and I was made sure I enjoyed my time. I wasn't pressured to get a membership or anything... I honestly didn't know what to expect coming here and when I first saw the pricing online I thought it was a little pricey, but the pure professionalism of this place is just too good, not to mention the health benefits of the sauna itself. I absolutely recommend this place!

I came across Sweathouse in South Boston through a random Instagram ad--and let me just say, I'm so…read moreglad I followed my curiosity. I had no idea what to expect walking in (and I was even running late), but the moment I arrived, I was greeted with kindness, no rush, no judgment--just a warm welcome and clear guidance to my private suite. The whole experience felt intentional and peaceful. I started in the infrared sauna, took a quick refreshing shower, and then went for the cold plunge--which, yes, was a shock to the system in the best way. It was exactly what I needed and honestly healing on so many levels. The space was super clean and stocked thoughtfully with towels, deodorant, soap, hair ties, a shower cap--all the little things that matter. One thing to note: bring slippers if you want something on your feet while you're in the suite. What I also love is that if you buy a pack, you can use it at any Sweathouse location--even out of state, which I definitely plan to take advantage of. If you've been thinking about it or keep seeing them pop up online--take it as your sign. Whether you're new to infrared saunas or already hooked, this place is absolutely worth a visit. It's a full vibe. No regrets.

I signed up for the first-time $50 introductory session. You get a private room with infrared sauna…read more(you can adjust the temperature, lighting), cold plunge tub (deep enough to lie down, large open rainfall shower with shampoo, conditioner, shower gel. We were checked in, staff were very helpful, one took us to our room (you can bring a guest and share the room, they also pay $50), and explained how everything worked, set a timer and then left. Sauna was great, just large enough for two, and very spacious for one. Plenty of large clean towels were provided (would suggest having some kind of floormat), it's very dim in the main room which is very atmospheric, we ended up using the phone flashlight for more light when we were packing up. Sauna was set at 140 degrees and can go to 170, we increased it to 145 after the first plunge. The plunge is good, quite a deep and long tub, it was set at 46 degrees. Some kind of step/railing would be good. The vitamin C shower was good, shampoo, conditioner and bodywash is provided. It was a bit slow to drain. The hour goes quickly. This location has just opened so everything seemed very clean and new. I would go again, the pricing is a little confusing in that if you want to bring a guest, you pay double, despite sharing a room. There's also a nice little shared area outside with mirrors/blowdryers if you want to dry your hair before heading out. Would recommend arriving 10 mins early to check in and sign waiver form (including a $1000 fine if you're inappropriate in the room). Your room is private and you can lock the door so you can wear a swimsuit or not. We thought there was a big line at check in when we arrived but it was just lots of staff members. A nice addition to Southie, would be great on a cold day or after exercise.

My original plan to give 5 stars (because of the wonderful owner Mike) unfortunately turned into 1…read morestar because of the other employee, Brenda. Please use caution with her. I tried a variety of options and purchased packages for sauna and WBC. I was excited for these self-care packages to help me feel better overall. I had some significant joint and muscle discomfort and I was recommended WBC as a complementary therapy. My sessions with Mike were most excellent. They have six levels. After trying level 1 without feeling much effect, I got permission from my doctor to go to level 5 and 6 to improve the results. I would not have chosen this on my own without the ok from professionals. From the start, Brenda called me "crazy" for wanting to go to higher levels and showed intense pushback, both verbally and thru facial expressions, even though it is safe and I had full clearance. I repeatedly told her in person this is okay for me, but she kept pushing back and made my self-care experience extremely awkward and uncomfortable. Just because she is not brave enough to go to higher levels herself, it is inappropriate and annoying for her to dissuade others from doing so. On a side note, even though I did not have any contraindications, I noticed not all contraindications are listed on their website. For my final session, she refused again, even though I told her so many times in person I have the clearance to do so. Did that not register? I even e-mailed her a copy of the clearance. This became increasingly frustrating and I asked for a partial refund on the session that I chose to not ultimately use. In addition, I had a reiki session with her. While this was mostly uneventful, I picked up a smoky smell from her. I cannot say for sure whether she's a smoker, as I have no idea, but I definitely smelled the smokiness, but didn't feel comfortable asking her directly at the time. I just waited for the session to be over and took a shower when I got home. I did enjoy my sauna sessions at this place, especially the music hook-up in the infrared sauna, although there is no hook-up in the dry sauna. Again, it was a wonderful pleasure to see Mike the many times I did. He is a lovely man, even though Brenda said he made an "error in judgment" in letting me try a higher-level WBC. That is bogus. Mike was incredibly professional and consulted with me with care before every session. I'm glad I tried the higher level with him. Keep up the great work, Mike. I wish you continued success, but I had to be honest in sharing my experience with Brenda when you were away on vacation. You are a kind gentleman.

I'm actually very disappointed that they did this because I've had to reschedule and/or cancel. I'm…read morea on call nurse and reservist. My schedule changes frequently. I have been going here for years. The amount of money I have spent there and referrals I've sent and you decide to do this. I'm completely flabbergasted. It literally says cancel by 9am and I canceled at 7am.

THE BEST PLACE ON THE PLANET!!!!!! - relaxing…read more - peaceful The massage chairs was my favorite Float pool was interesting The halo room would be my second favorite The foot soak was very interesting and very cool I will be coming back and this is the only place I will be going to. The staff are so friendly, kind. The place smells cleans and looks and feels cleans that's the best part

Did a 90 minute float. It was very relaxing. I used the deluxe suit. I would recommend it…read moredefinitely.

I really liked this spa. From the moment you walked in, it was luxurious. Their facilities were…read moreclean and had everything you could need. I loved the relaxation room with it's comfortable chaise lounges. My service with Wanwipa was perfect. She actually listened to what I needed and executed it perfectly. This is very rare. This is a gem of a spa.

This is a true Spa experience. So much more than "just a facial". Don't get me wrong, the facial…read morewas the best I've ever gotten. Super thorough, super personalized treatment, super relaxing and my skin glowed for weeks. But what makes this spa extra special is the entire experience. The personalized and friendly attention from the minute you sign in, the hot pool, the sauna and steam room, and my favorite, the waiting room with the most comfortable recliners for you to wait in peace for your service. If you're going to treat yourself, do it right. It may seem a bit more expensive than other spas in the area but it is sooooooo worth it. Left rejuvenated!

One negative these facilities have is that I have 60mins in total for the room. I have to be out…read morewithin that 60mins or I get charged a late fee. I originally thought I had 60 mins for the entire hot/cold contrast experience. It's a shame because I end up getting rushed out each time. Other franchise facilities in the Boston area were much more lenient with their time to shower and were better about it. If I'm getting a 60 min "session" then it's the SESSION that should be 60mins. Not the room. If they need to turn around the room after 60mins, then the booking should be ROOM or SUITE TIME rather than SESSION. The wording needs to be improved as it's false advertisement.

I was so excited to begin my new sweathouz routine and wellness investment. I was looking forward…read moreto a relaxing, much-needed sauna session. Unfortunately , my experience with SweatHouz Chestnut Hill was more stressful than soothing. I booked a sauna suite online on Thursday, June 19, and was immediately charged $40. However, I never received a confirmation email. (photos below, unfortunately had to block some information out for security purposes) I checked again the next day, still nothing. The only communication I received was a waiver to sign (which I completed), and then some marketing-style texts about bringing a guest. No texts or emails ever confirmed my appointment time. Despite that, I had input all the info into my google calendar during booking, including the 7:00 PM time I selected. Following instructions in their text reminders, my guest and I arrived 15 minutes early on the day of the appointment (Sunday, June 22). We were met with a cold "you missed it" response as soon as i stepped in, apparently, they had us down for 6:00 PM, not 7:00 PM. This was never confirmed to me, not once, in writing. The staff member offered to reschedule but gave little clarity and no apology. I was visibly frazzled and confused and immediately tried to check my email, but with nerves and all eyes on me i instead rebooked in the moment out of confusion, but ended up having my boyfriend go back in and cancel the rescheduled appointment because I felt completely dismissed and honestly embarrassed. It was supposed to be a peaceful evening, and instead I left in tears. For a wellness brand, the lack of communication and care was extremely disappointing. If a business is going to charge customers immediately, the bare minimum is to send a confirmation with the time and details. During the cancellation process my boyfriend relayed to me that the same woman who greeted us before was insincere in her apology once being aware how thrown off i was, she claims my money was returned but who knows, i make it a point to always review cancellation policies as well. I work in healthcare and understand emotions are high, but it disappoints me how cold customer service, especially in this field has become, this experience has left a bad taste & I will never visit this franchise or company again. Hopefully they improve communication and customer service moving forward, because the concept is great and i hope the next customers experience is the complete opposite of mine, the execution really missed the mark.

Roslindale, MA. Came in on Tuesday, 12.30.2025, around…read more6pm. There was one person at the desk, on the phone. I stood there for about 10 mins, he never even acknowledge my presence, just talking on the phone and smiling. Returned about 1.5 hours later. The same guy was flirting with a lady, never acknowledged my presence. After a few minutes, Daniel, assistant mgr appeared. I started by mentioning that the previous mgr offered to waive enrollment fee for me. Daniel said it was impossible for him to do. I offered to pay in full for a whole year - no help. But Daniel never mentioned that Crunch website was offering enrollment special for a reduced enrollment fee of 26 cents. I've decided to to pay in full anyway, for convenience. Daniel wrote a contract where numbers make absolutely no sense, he never offered to show me the contract ( I trusted him because I had such a good memories of talking with Patrick, the previous manager) The total is $189. Almost $50 more than the website offer. The next day I wrote about the problem to the manager@crunchRoslindale.com. Five days and no reply. I was out of state for 5 days. Today, 1.4.2026, I went in person to try resolve the problem. Daniel refused any help. I am surprised that $50 is more important than a happy, retuning customer. Jay Halicki

Crunch Fitness in Roslindale is an okay gym to go to. Unlike Planet Fitness, they do have free…read moreweight squat racks here so if that's important for you to have, definitely go to Crunch, over PF. Price for membership is quite affordable and good bang for your buck. It does get pretty busy here though but that is the downside of gyms like Crunch and PF. Honestly though, it's all dependent on the time you go! Squat racks are usually taken if you're coming in afternoon or evening time here.