I came here for a massage and the greeting you get coming in, is far from intimidating and is very friendly. I enjoy their little relaxation room that is very basic but needed to separate the spa portion from the hair-fixing-area. They seem to have a limited amount of rooms and I was led to a small room in the end that probably sees little use, and is not really set up to have a massage in - I guess. My masseuse was nice and personable. My massage was good, and relaxing - but at a couple of times I felt I was being left as if the lady had her own stuff going on (checking her cell or something). Not a major distraction, but definitely worth mentioning. A nice thing is that she worked on places where she could tell I have issues, as it should be. In conclusion I feel that the massage was quite average (not a bad thing) but the salon is very nice over all and has an inviting and happy feel. This is a good thing, and something I do enjoy. Sometimes its the small things that lingers with you and weighs in if you'd go back or not. In this case, I would. read more

Zhara is the absolute best aesthetician. Amazing brows and fantastic facials! I have been going to her for at least 8 years. I started taking my daughter to her for brow waxing when she was in the 6th grade. I know that sounds way too early, but she inherited her daddy's caveman brows. Zhara always did a great job with them and had an age appropriate shape too (trend is fine in college not in grade school). Zhara keeps up with her aesthetician education too, as my daughter used acne meds that can have a disastrous affect with waxing and counseled her on what to do pre-wax. Well, my daughter goes to UofA now and comes up from Tucson to get her brows waxed with Zhara on a regular basis. She would be upset if I didn't mention that she sees Ginger if Zhara isn't available when she's in town and she says she does a nice job too. Seriously, Zhara is amazing. If you think brow waxing is just about the wax, you need to go see her, she trims, waxes, and sculpts your eyebrows into beautiful shape. Zhara does a fabulous job with her facials too. I just love them, so relaxing, my skin looks great and I feel fantasitc afterwards - she has nice gentle hands and she has the sweetest personality too! read more

I LOVE going in and getting my manicure and pedicure from Nikki Wood! It is such a pleasant experience, and the Spa is so relaxing...

This was my first time at the cloud 9 salon and Haley did my hair! I got a blonde balayage and it turned out amazing. I love it! The price was very reasonable as well and it was done timely. I will definitely be going back! read more

I needed a haircut and was in need of an experienced stylist. I didn't get that here. I called and made an appointment and didn't bother to ask if I was with a senior stylist or a student. She squeezed me and my friend in before closing. I thought that was so great, and I must be very lucky. I won't make that assumption with salons again. I paid salon price for beauty school hair. I told her exactly what I needed and I got exactly what she learned to do at school. She never mentioned that she didn't understand what I was explaining or that she didn't have the expertise. Our haircuts lasted hours because my friend was not as hushed about the flaws as I was. I will not patron them again. They are friendly, the spot has upscale draw, but not necessarily skilled stylist. If you schedule, make sure you are paying for the skill level and not the location. read more

I came in with orange hair that needed to be fixed and Mary was wonderful. She didn't judge me for my horrible hair and fixed it perfectly. She made me love my hair again. read more

Cloud 9 Salon Spa - Before - Hair Salons Near Me - Tempe, Arizona

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This establishment is completely disgusting. My girlfriend decided to come to this salon for a trim and the receptionist was very rude as if i was not welcome. Instead of waiting in the small hostile lobby area i decided i would go get Starbucks for my girlfriend and once i return to the establishment i proceeded to bring my girlfriend her drink and i was stopped immediately where i was told i was not allowed to go in the area where the stylist are working. Not even 2 minutes after a door dash representative walks straight to the area where i was denied entry, i asked if i could just go back and give my girlfriend her drink and was told no again. The woman walks off before i was able to ask her name and speak with a manager I then heard murmurs of "BLACK GUY" and "NI***R" coming from the other room which was when i decided to walk out. STAY FAR AWAY FROM THIS PLACE read more

My husband booked a day at the spa for me for our anniversary (yes, he's awesome!). I was treated to a massage by Sarah who was comfortable doing a pregnancy massage on me (I'm 5 months), a facial by Ginger who was just incredible, and a hair treatment and cut by a lovely young lady who's name slipped my mind. I was very happy overall and will return! read more

I've been patronizing (yeah, I used it correctly, and?) Cloud 9 for over a year. I love the atmosphere of this joint. I see Sherry for my hair and today was the first day I had their pedicure. Sherry is always fun to talk to - reminds me a lot of Giada! And she's a long veteran of all things hairstyling. I'm horrible to my feet so I was somewhat embaressed to hand my hooves off to Bettys but she was incredibly sweet and we had great conversation. I definitely want to go back for a massage - it's just so unfortunate that I work less than 1 mile there - can anyone say massage lunch hour??? Oh. Yeah. Baby. Oh yeah - and their referral rewards program? Just tell them Daisy W. sent you :) - I'll love you forever! read more

I wasn't sure what I was getting myself into. I had broken up with my current hair girl and was searching for someone who could give me what I was looking for, without making me feel like it was a chore or they were going out of their way. My hair is fine, thin, and lacks dimension. "Blah" was an understatement. I called Cloud Nine after reading some reviews and on a Friday afternoon, set my anxiety aside and hoped for the best. I showed Yadira what I was hoping for and explained how the last person who had done my hair for years basically said my hair would never look like that because I don't have a full head of thick hair. I didn't expect a miracle, but I did want to feel pretty with my hair color and style. Yadira whipped up idk how many bowls of color and toner and went to work. A few hours later, she showed me a before pic and the after...the hair I walked out with was nowhere near the same hair I walked in with! I was in awe of the magic she worked and the colors and dimension she gave me! My confidence was boosted immediately and I couldn't stop raving about her! I'm beyond grateful I took a chance on someone new because she gave me what I was looking for and, most importantly, took the time to listen to what I was saying. I highly recommend Cloud Nine and even more so, Yadira! read more

Cloud 9 Salon Spa - Before - Hair Salons Near Me - Tempe, Arizona

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Friendly staff & great vibes. Brittany did an amazing bayalage and cut on my hair. Highly recommended! :-)

My hair broke off in extreme damage after a highlighting. Stylists and staff however are nice. I've had bold color highlights before on top of my dyed black hair at other salons and breakage has never happened. I brought my concerns to the owner, and she was quite understanding and offered me a free repair service, which in this unfortunate case, meant cutting the hair OFF. They made it blend as best they could while keeping my length. Grateful for their stellar customer service with my issue. read more

Cloud 9 Salon Spa - Small area of color i requested. The next day, started breaking off, ive done this color before and breakage has NEVER HAPPENED. - Hair Salons Near Me - Tempe, Arizona

My mother and I like to get manicures and pedicures together as often as we can, but for the longest time we couldn't find a salon that we both really liked. Bargain salons left us feeling as though, "Well, we got what we paid for...not much," but the high-end and extremely pricey salons were never worth the money. After seeing an ad for Cloud 9 while I was at the movie theater about six months ago, I suggested that we give it a try and we've never looked back. The front office staff is always so pleasant and helpful, the atmosphere is serene (not stuffy), yet their prices are very affordable. When making an appointment to get your nails done, ask for Nikki (my nail tech of choice who is as sweet as she is talented) or Abbe (my mother's favorite, a hoot and a half and also extremely skilled). These two ladies have made us Cloud 9 regulars! read more

My entire family (myself, husband and three kids) come here to get our hair done by Robyn who is amazing!!! She is relatively new to this salon but she is fantastic at all types of cuts and color. We searched for over a year for a stylist that could handle styles for our whole family after moving to Chandler but often the stylists would get some hair cuts right but not others. For example, my husband got a great cut but mine was blah. Not with Robyn!! I recently started getting my hair colored professionally again and it turned out exactly how I wanted. Bring pictures and Robyn can make it happen for you. I waited to post this until we saw her for styles twice and we were definitely not disappointed the second time around. I was nervous to book with her initially (although someone at the salon had recommended her to me) only because she didn't have reviews on Yelp at the time. I hate the idea of her getting so popular I can't get appointments but she's awesome and will make you look great! I've also been here for massages and facials that were wonderful are very reasonable. Cloud 9 is the best salon, hands down. read more

I've been going to this salon for 4.5 years and love it. The office staff and my stylist Robin (very talented) are so friendly. I highly recommend! read more

I was in town visiting and came across this place because I wanted a blow out, they were able to fit me in same day. I forgot my stylist name but she did a great job! One of the best blow outs I've had in a while and she was so nice. It's very clean, & pretty inside. read more

Brittany is amazing I love the way my hair turned out! Everyone in the salon is super nice as well. It was also probably half the cost of what I thought it was going to be! Definitely going back. read more

I recently had my eyebrows microbladed by Zahra, esthetician at Cloud 9. I am so pleased with the result! I have very light, thin and sparse eyebrows due to thyroid and age reasons. Now with the microblading, I can wake up in the morning and have a wonderful frame for my face! Zahra is a perfectionist so you can count on her getting exactly what you want and what best suits your face. I trust her completely! The procedure takes about 2 hours. There is a follow- up as well so plan ahead. Ask questions if you need more information. read more

Cloud 9 Salon Spa - Hair Salons Near Me - Tempe, Arizona

I went here for a haircut and am absolutely ecstatic about the turn out! I am always so nervous going to a new place to get my hair cut, but it turned out great. Mary was very professional and I loved that her favorite part of doing hair is the transformation cuts which made me feel better about cutting my hair as short as I did. Everyone was very nice and the salon/spa was so relaxing and welcoming. I will definitely be going back. read more

I have been going here for many years. Reception desk is always, friendly, pleasant and efficient. I feel the pricing is very reasonable. I am generally very happy with my services (massage, hair, facial, pedi/mani, body scrub). So you can see I have tried most everything. The only service I was not happy with was the body scrub, thus the 4 stars. The scrub was applied, but with no exfoliating done by the aesthetician, just applied. Then, after a short time I was told I could go wash up. I could do that at home. I expected the scrub to be rubbed in so you get an exfoliation like you would on a facial. read more

I finally found my go to girl Kayla.... very personable and good at what she does. The shop itself is nice and clean and highly recommend Kayla..... read more

Was done with the brassy-tones in my hair and Brittany saved my sanity. Super friendly salon... and has been every time I've been in for a cut or a spa treatment. AND hours that accommodate people with a work schedule!! thank you!!! read more

I've been doing some research on finding a salon to go to, to get my haircut. Like most women, I am VERY picky and nervous about getting my haircut and don't trust just anyone to do it. In my research I have noticed that trying to get someone on the phone at OTHER salons is somewhat of a challenge. Which just made my anxiety of finding a place even higher. So, let's get started.... I called Cloud Nine this morning around 11:30am and I couldn't believe it, the phone rang MAYBE 1 1/2 times before someone picked up. I'm thinking ok, that's a good start. The receptionist on the line was VERY nice and polite. She was informative, friendly and above all actually caring. I told her what I was looking to get done and asked for a price range. She told me the price and asked when I would like to come in. I askedif there was anything available today. I completely expected her to say no, well I was wrong. I got an apt for 12:30. So at this point I'm thinking either I just got lucky or I'm gonna regret going to this place.... I get there a couple minutes before 12:30, I check in and sit down expecting to be there waiting a while. Receptionist again VERY friendly and polite. Offered me and my boyfriend a drink. Not more than maybe 2 minutes later Brittany, my stylist, comes up to get me to bring me back to the chair and she offers my boyfriend to come back with us(totally cool because not many places actually offer that). So we get to the chair and get started. She asks what I want done and to be honest, I'm kinda clueless as to what I want done except that I want to keep as much of the length as possible yet have a new and noticeably new look. She offers up her suggestions, which I take but make it a point that she thinks we should start off longer than I want at first, just incase because we can always cut it shorter later, we can't cut it longer after its cut already. It's a great idea and she is totally right especially since I am very sensitive/particular about my hair to begin with. Next we move to the shampoo/conditioning station. At this point I'm a little nervous so to speak about how my remaining time with her will go. I'm wondering "is she going to talk to me, is it going to be completely awkward or is she going to just plain talk my head off?" Conversation starts, which is very pleasant and enjoyable, as well as the little massage given while washing/conditioning. Whatever she did sent chills down my spine and made me completely relaxed. Now that that's over we move to the stylist chair, conversation continues as well. I come to find out we have a lot in common. I felt so comfortable and confident with Brittany that I just let her do her thing without really paying attention(which I NEVER have done in my entire life when getting my hair done). She worked her magic with y hair, continued with reasonable amount of conversation, no awkwardness what so ever, even gave me compliments about my hair and best of all, she didn't push to try to sell me anything at all!! Brittany is also very knowledgeable about what to do and what not to do. She also didn't push to do anything with my hair that incident want. She respected me, my hair and my way of doing things, which I can't say about a lot of places. Cut, blow-dry and style is done, she hands me the mirror and turns me around. WOW! I am beautiful!! My hair is perfect. I couldn't believe it. Brittany is absolutely amazing. She is kind, caring, informative and above all did everything I asked for. She understood where I was coming from, had funny stories she shared, was appropriately personable, made me very comfortable and very pleasant to be around. I couldn't have asked for anything better!! I would highly recommend this place to everyone and anyone. Prices are VERY reasonable, staff is polite and respectful, salon is clean, comfortable to be in/very inviting and noise level is pleasant, not too loud and not too quiet. It's not some high upscale intimidating, don't touch anything, snotty staff, overpriced kind of place. Which I avoid like the plague. They also offer many other services, such as massages, facials, mani/pedi and waxing. I have every intention on trying the massages, mani/pedi and possibly a facial sometime in the near future. They do have packaged deals as well as gift cards and a client reward system! So if you are looking for anything I mentioned above, I highly recommend this place, I REALLY don't think you will be disappointed! read more

I absolutely love this place! I have gotten massages, facials, wraps and pedicures and have loved every service and staff member who has helped me. They treat you so nicely and help you through the spa process. I have been to other places where they kind of expect you to know where to go and what to do, but not here. They walk you through everything and make sure you are comfortable throughout your time. Every time I walk away from there feeling refreshed and relaxed. I recommend this place to everyone I meet because of how wonderful they are. My husband knows to get me girt cards here for pretty much every Mother's Day and it is the best spent money. If you are looking for a a place who will treat you well and leave you feeling better than ever, then I highly suggest you give them a call and book an appointment, especially for the prices they charge! It is like getting high end service for an amazing price! read more

Thea was my hair stylist. She was very friendly, knowledgeable, and we had some decent conversation besides the basic small talk. I loved my hair color. It turned out great! No complaints. The studio was clean and I liked how it was setup. Very open. Everyone seemed friendly. I will return when my grays are peeking through! Thanks, Thea!! read more

Cloud 9 is the best! Just got my second message with Samantha. She's the best and I come out feeling so relaxed everytime :) Highly recommend! read more

I patiently waited for my stylist to start my appointment 30 minutes after originally scheduled. I watched her take multiple photos of a woman's beautifully styled hair she did prior to mine. I expected the same service knowing I would be paying the same price. I shortly found out that would not be the case. I was quickly blow dried and left with my hair frizzy as is and was told that her next appointment was there and she had no time to style mine. My additional 30 minutes was given to the woman prior to me for style and photos. The owner was made aware. I said I would be willing to take a discount since I did not get the full service that I was paying for, this was not an option. I was offered to wait until the next client was done and then my hair could be styled when I had an appointment four hours prior. Needless to say I would never return or recommend this salon. I never write reviews but in over 20 years of going to salons this was by far the worst experience I have ever had. read more

Let's start off by saying how amazing BRITANY is!! When moving to AZ it took me a long time before I found this fabulous hairdresser!! I will literally never go to anyone else! I struggled with leaving different salons so unhappy and Brittany is the only person I will trust to do my hair! I've had different shades of red and no one could ever get my hair to blonde. I always left with this orange tint to my hair and literally gave up on wanting to go back to blonde. Brittany got my hair the lightest it has ever been in the past 3 years. I'm so in love with my hair and recommend everyone give her a try. I will continue letting everyone know how amazing she is, not to mention how friendly she is and how comfortable she makes you feel. You will leave her chair 100% satisfied! I highly recommend when making an appointment with this wonderful salon to ask for Brittany! She has talent like no other! read more

Cloud 9 Salon Spa - Thank you BRITTANY! - Hair Salons Near Me - Tempe, Arizona

Late review but I had an exceptional experience with Kayla, she brought my hair back to life! Definitely the first stylist in a long time I can say did exactly what I wanted will be going back soon!! read more

Had a spa day here with the wife. Never been to a spa let alone had a whole spa day. If you're into "pampering" this is probably a very enjoyable experience. I find I am simply too utilitarian to appreciate the nuanced art. I found the hot rock massage to be very therapeutic and relaxing. The salt scrub felt good, but I'm unsure of its therapeutic value or efficacy in exfoliation. The shower/steam room is completely tile, which looks very nice, but made for treacherous standing/walking when the floor was wet. Even worse because you are generally covered in oil when you go into the room.The shower could use more pressure. Trying to get off salt and massage oil was difficult in the weak spray. The steam was nice, but there's no antechamber to store your towel, robe, or slippers. Meaning you either leave your stuff in the hallway or it gets steamed/showers with you. I also had a facial, manicure, and pedicure. As I've never had any of these before I have no basis for comparison. They weren't painful. The people here were very nice. Took the time to try and explain the various procedures both before and during them. I don't think I would go for a full "spa day" again as it was quite expensive, but I would go back when I have a need for individual services. The massage was exceptional. read more

If this had an option for zero stars I would choose that, Josh is the worst colorist of all times. Whatever you do, don't see him unless you want all of your hair completely broken off by bleach. read more

Could Nine has become my new "go-to" Spa for a "quickie." Get your mind out of the gutter. I'm referring to facials, pedicures, massage. NOTE: As you read on, consider that the Holiday's are coming up (whatever "holiday" you celebrate), and a Spa treatment is always a nice gift. But most importantly, the prices at this Salon are cost-effective in our economy, so a $50 or $100 certificate can go a long way. Cloud Nine has AWESOME prices for services. Check out their Web site for specials: http://www.cloudninespa.com/specials/index.html Here's the downside: the Spa waiting area is mediocre and pedestrian. Essentially it's a small room with uncomfortable patio furniture. It's difficult to relax when you are crammed into a small place that doesn't allow for the intimate conversation and gossiping that goes along with bringing a friend. But, like I said, if all you are looking for a quick treatment, you can't go wrong with either the atmosphere or the service. Everyone at Cloud Nine is attentive and friendly (unlike a place like Dolce, which, by the way, I also frequent, but I find the service to be snooty. The aestheticians are professional and knowledgeable and they aren't trying to sell you their product during the service (which makes the experience all the more refreshing). I recommend going with any of their facials and their pedicures are awesome! Try it out! And, consider a gift certificate for your spouse or partner as a nice holiday gift . And, no, I don't work for them; I'm just hoping my husband reads this :) read more

Got an appointment with Stacy and i was so happy because I have been trying to get my hair colored for weeks! She did an amazing job getting my hair from brassy blonde highlighted hair to an even deep dark red. She was very friendly and made sure it was to my liking. It was very reasonable and i will definitely be returning to her soon. read more

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I've been to many other spas around the Phoenix area, and Could Nine is my favorite. They offer a beautiful and calming spa environment, and offer very reasonable prices! I've received European facials, hot stone pedicures and the Swedish massage, and all the technicians have been very professional, kind, and great at what they do. My favorite treatment is the facial, though. The treatment rooms are set at a nice comfortable temperature, plus they offer arm and hand massage. I always feel like a million bucks after leaving Cloud Nine :) read more

Jaki is great! I got exactly what I wanted, she was super helpful & friendly. Very happy with the result and price. Nice salon :)

Amazing hairstylists, beautiful salon. I have been coming here for 17+ years. I go to the owner for color, and Isabella for my cut. LOVE them. Not sure what the heck P.A. is talking about, I think he/she just had a bad experience, but rest assured you won't be disappointed if you go to the above 2 people. Not to mention they are reasonably priced. Want overpriced bad service go to Dolce or one of the mall salons. read more

Every year I get a gift card from here for my birthday so I can get my pedicure on. The staff are so nice and the spa is calm and clean. I always enjoy myself and my pedicures last forever. I knocked off a star because they seem to have a scheduling problem. Everything I've come for an appointment the nail tech is running late. This isn't a problem for me because I always leave extra time to relax and let my nails dry. They really should leave ten minutes in between appointments so the techs can clean the equipment without having to make the next client wait. read more

I have been going to Cloud 9 for years and absolutely love my stylist Jaki!! She is such a talented stylist, cuts for my daughter and son too, and is one of the few that isn't afraid of a pixie cut. If you have short hair, you want Jaki in your life! I decided to get a facial this time too which was a first. It was a fun and relaxing experience and my face feels really good today! read more

After our first magnificent experience last December at cloud 9 spa my family and I decided to have another spa day. Each of us received a facial and Swedish message. The facials (performed by Ferri and Zara) were AMAZING! great great service, they were personable and each of our treatments was fantastic. The messages... Not so much, in fact, quite the opposite. One person in my party did not receive her full 50 minutes of the 50 minute message. Another felt the masseuse took more time tucking her in then performing the message, and I felt like my back was getting rubbed instead of massaged. The girl who preformed my message was a bit awkward and didn't seem like she knew what she was doing - maybe she just graduated from school, I'm not sure. But needless to say, we will not be getting massages at cloud 9 any more. I will be going back for a facial from Zara. If we just got facials I would give 5 stars, however because we also got the massages, I am giving 3 stars. read more

Robyn has been doing my hair for a few years and I won't go to anyone else. If I ever move away I'll have to make special trips back here just to see her. My hair looks more fabulous every time I leave the salon! I came in looking like myself this week and left looking like Jennifer Aniston. Although I've only seen Robyn, the rest of the staff is super friendly and professional when I come in. I would recommend this salon to anyone!!!! Book your appointment with Robyn today!! read more